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Asterion Hotel

Certificate of Excellence
Pyrgos Psilonerou, Platanias, Crete 73014, Greece
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1 room 1 guest
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179 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We spent 3 weeks here only because we couldn't get a refund. The location is out of town and you absolutely need a car to go anywhere. The hotel is understaffed or staffed by incompetent. The story started bad on the first day when the receptionist sent us to our suite that wasn't ready and when back at reception his... More 

Was this review helpful? Yes
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mr. Stephan L., We would like to thank you for your time and for your comments to TripAdvisor but we believe that they do nor correspond to reality and the reason is that you had a non-refundable reservation that you tried to cancel your vacation but of course this was not possible without cancellation fees. About the delay on... More 

Brussels, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hotel, not on an easy location to reach, you need defintely a car. If you arrive late at night be ready not to find anyone to help you with the suitcases. I had the suite 303 with a small private swimming pool. The hotel offers a good environment for families with kids. I traveled with my 86 year old... More 

Was this review helpful? Yes
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mrs. Delikari, Thank you for your time and for your comments about our hotel to TripAdvisor. We would also like to thank you for your kind words about our staff and for the fact that you said that our hotel is suitable for family holidays. We are really sorry about the fact that our Receptionist did not offer to... More 

Hillsborough
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2015

We are an older couple looking for a nice hotel in a nice location. Asterion hotel is a nice hotel but more like a 3 star and the location is very isolatated. If you decide to stay here a car is essential. The photos are quite flattering as the beach is very scruffy but a lifeguard is on duty. The... More 

Was this review helpful? Yes 1
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mr. Robert G., Thank you for your comments and for your time to TripAdvisor. We would also like to thank you for your kind words about the staff and the services of our hotel. We are really sorry about the wi-fi but we have improved it a lot since then. We would like to inform you that we take... More 

Geneva, Switzerland
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 18, 2015

We read all the reviews about this hotel and had high expectations. The photos on the web-site look amazing! We arrived by car and could not find the hotel entrance. We had to walk through a corridor of rooms and finally found reception. This was not a good start. No directions to reception - just trial and error. The location... More 

Was this review helpful? Yes 1
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mrs. Sandy, We would like to thank you for your time to TripAdvisor. Concerning your comments we would like to apologize about the fact that you were not totally satisfied from the services of our hotel. Perhaps you had some unfortunate events. However we would like to thank you for your kind words about our hotel staff. We would... More 

Limassol, Cyprus
1 review
5 of 5 stars Reviewed July 17, 2015

We stayed at the family suite for one week, which was very spacious and clean. The staff was very friendly and always helpful. The hotel was very quite and relaxed and the location was great to explore western Crete!

Was this review helpful? Yes
AsterionH, General Manager at Asterion Hotel, responded to this review

Dear valued costumer, We would like to thank you for your positive comments about our hotel and about the staff. We hope to be able to welcome you in our hotel again in the future. Best regards Michalis Sarris General Manager More 

Calgary, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 16, 2015

There is a team of amazing people that work at this property. At reception Yiannis Livadiotakis and Michalis were very professional, helpful and attentive with all of our inquiries and the needs of other quests. In the Coralia dining room we had amazing service every morning during breakfast from Charis and the dining room manager George Vavoufakis. Their evening menu... More 

Was this review helpful? Yes
AsterionH, General Manager at Asterion Hotel, responded to this review

Dear valued costumer, We would like to thank you for your very positive comments about our staff and the hotel. We hope to be able to welcome you again in the future. Best regards Michalis Sarris General Manager More 

County Limerick, Ireland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 6, 2015

Just home from a fabulous 12 night stay in the Asterion Hotel, from the min we arrived we were made feel welcome, the staff in the restaurant were so friendly especially Harris so friendly and each one had a smile, I had mentioned that we were celebrating our 25th wedding anniversary and the following day, a most beautiful cake, wine... More 

Was this review helpful? Yes 4
AsterionH, Manager at Asterion Hotel, responded to this review

Dear valued costumer, We would like to thank you for your very positive comments regarding our hotel, our staff, the view and the other facilities. We hope to be able to welcome you in our hotel again in the future. Best regards Michalis Sarris General manager More 

Northern Ireland, United Kingdom
1 review
5 of 5 stars Reviewed June 28, 2015

we stayed here from the 2 may to the 16 .the staff were very helpful and friendly.food was very good and rooms very clean would recommend asterion for a quiet and peaceful holiday the rose gardens were very well cared for

Was this review helpful? Yes
AsterionH, General Manager at Asterion Hotel, responded to this review

Dear valued costumer, We would like to thank you for your very positive comments regarding our hotel and our staff. We hope to be able to welcome you in our hotel again in the future. Best regards Michalis Sarris General Manager More 

Wallington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 7, 2015

Wanted to keep the Asterion a secret, but decided to share this little gem with all those who are looking for a modern, clean, comfortable, friendly staff, on the beach hotel being tucked away from the hustle & bustle. We stayed 2 nights, Sptember 2014, wished we stayed longer. The manager and staff, especially the lady in reception, were very... More 

Was this review helpful? Yes 1
AsterionH, General Manager at Asterion Hotel, responded to this review

Dear valued costumer, We would like to thank you for your very positive comments regarding your stay in our hotel concerning the cleanliness, comfort and the position of the hotel away from noise and traffic. We hope to be able to welcome you again in our hotel in the future. Best regards Michalis Sarris Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 27, 2015

We arrived later than expected .My wife and I were on a half board break, looking to get some suun after a long Irish summer. The restaurant was closed but the hotel had arranged for food and beverage to be ready for us and very welcome it was ..A GOOD START .!!!! After a very good night's sleep we went... More 

Was this review helpful? Yes
AsterionH, Manager at Asterion Hotel, responded to this review

Dear valued costumer, We would like to thank you for taking the time to write a review in the Trip Advisor. We appreciate a lot your comments concerning the facilities and services we offer to our guests. Management and staff of the hotel we are focusing to the guests' satisfaction and we wish you a pleasant summertime and we are... More 

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Room/suite (28)
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Hotel & grounds (22)
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Amenities (23)
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Beach (8)
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Deluxe Double Room with Sea View (24)
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Family Suite Two Bedrooms with Sea View (25)
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Junior Suite with Sea View (25)
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Panorama Blue Executive Suite with Private Pool (36)
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Pool (9)
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Restaurants and Bars (23)
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Superior Room with Open Air Jacuzzi (24)
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The Hotel (24)

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