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Asterion Hotel

Certificate of Excellence
Pyrgos Psilonerou, Platanias, Crete 73014, Greece
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1 room 1 adult
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Asterion Hotel
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195 Reviews from our TripAdvisor Community

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Troon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 21, 2015

Me, my wife and 2 teenage children have just spent a week here. Right now we're waiting for our taxi back to Chania Airport. Everything was very clean and tidy, inside and out. All the Staff we met were friendly and courteous. The ones we met with most, Giannis and George couldn't be more helpful. The rooms were reasonably comfortable... More 

Helpful?
2 Thank Shelagh J
Halden Municipality, Norway
1 review
4 of 5 stars Reviewed October 2, 2015

Nice, clean, quiet - away from traffic, nice staff, good food (maybe a little boring in the long run, as it was basically the same, nice beach, clean water. Beds - too hard, woke up with pain in back, staff put ekstra small matresses, which helped a bit. Pillows - too big AC - to strong even on lowest -... More 

Review collected in partnership with Low Cost Holidays

Helpful?
Thank John L
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mr. John L., We would like to thank you for taking time for your review to Trip Advisor about our hotel. Thank you very much for your kind words about our hotel and our staff. The satisfaction of our guests is always our first aim. For the fact about the bed please be aware that it is a matter... More 

KENT
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 27, 2015

we had an amazing time at this modern , clean quiet hotel ! it sits on a huge beach ( a bit stony) and the cleanest sea i have seen for ages ! we had b&b , breakfast was a vast range of fresh food , with a huge range hot and cold available pool was very clean with lots... More 

Helpful?
2 Thank lowlight6
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mr. "Kent", We would like to thank you for your kind letter - review to TripAdvisor and for taking your time for that. We are very grateful for your comments about our hotel, the infrastructure, the facilities and our staff. We wish you a pleasant winter and we will be very happy to see you again in our hotel.... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 15, 2015

We (family with children in late teens and early twenties) have recently returned from a two week stay having visited last year for a long weekend. The hotel may not be the most up to date but we did not want a large, impersonal hotel which could have been anywhere, we wanted to know we were in Greece. The facilities... More 

Helpful?
2 Thank julietr761
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mrs. Juliet, It was a pleasure for us the fact that you chose us for your venue. We thank you especially for your nice words about our hotel and the facilities. The event you organized was fantastic and all the staff have a nice memory of that. Please give our greetings and wishes to all of your family and... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 1, 2015 via mobile

I have accidentally found out that it is a 5* hotel. I've seen many better ... But it was clean, the food was very good, our room was a quiet one and the staff was very kind and helpful. It is far away from the town, but if you're not into visiting a flthty and overcrowded place then you won't... More 

Helpful?
Thank Sorin B
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mr. Sorin B., Thank you very much for taking the time to make your comments in Trip Advisor. We thank you for your nice words about our hotel and the staff. We would be happy if you choose us one other time for your vacation. Kind regards Michalis Sarris Manager More 

Paris, France
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 14, 2015 via mobile

We spent 3 weeks here only because we couldn't get a refund. The location is out of town and you absolutely need a car to go anywhere. The hotel is understaffed or staffed by incompetent. The story started bad on the first day when the receptionist sent us to our suite that wasn't ready and when back at reception his... More 

Helpful?
Thank Stephan L
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mr. Stephan L., We would like to thank you for your time and for your comments to TripAdvisor but we believe that they do nor correspond to reality and the reason is that you had a non-refundable reservation that you tried to cancel your vacation but of course this was not possible without cancellation fees. About the delay on... More 

Brussels, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 13, 2015

Good hotel, not on an easy location to reach, you need defintely a car. If you arrive late at night be ready not to find anyone to help you with the suitcases. I had the suite 303 with a small private swimming pool. The hotel offers a good environment for families with kids. I traveled with my 86 year old... More 

Helpful?
Thank DELIKARI A
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mrs. Delikari, Thank you for your time and for your comments about our hotel to TripAdvisor. We would also like to thank you for your kind words about our staff and for the fact that you said that our hotel is suitable for family holidays. We are really sorry about the fact that our Receptionist did not offer to... More 

Hillsborough
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 21, 2015

We are an older couple looking for a nice hotel in a nice location. Asterion hotel is a nice hotel but more like a 3 star and the location is very isolatated. If you decide to stay here a car is essential. The photos are quite flattering as the beach is very scruffy but a lifeguard is on duty. The... More 

Helpful?
1 Thank Robert G
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mr. Robert G., Thank you for your comments and for your time to TripAdvisor. We would also like to thank you for your kind words about the staff and the services of our hotel. We are really sorry about the wi-fi but we have improved it a lot since then. We would like to inform you that we take... More 

Geneva, Switzerland
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 18, 2015

We read all the reviews about this hotel and had high expectations. The photos on the web-site look amazing! We arrived by car and could not find the hotel entrance. We had to walk through a corridor of rooms and finally found reception. This was not a good start. No directions to reception - just trial and error. The location... More 

Helpful?
2 Thank Sandy851
AsterionH, Manager at Asterion Hotel, responded to this review

Dear Mrs. Sandy, We would like to thank you for your time to TripAdvisor. Concerning your comments we would like to apologize about the fact that you were not totally satisfied from the services of our hotel. Perhaps you had some unfortunate events. However we would like to thank you for your kind words about our hotel staff. We would... More 

Limassol, Cyprus
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

We stayed at the family suite for one week, which was very spacious and clean. The staff was very friendly and always helpful. The hotel was very quite and relaxed and the location was great to explore western Crete!

Helpful?
1 Thank GeorgeLantos
AsterionH, General Manager at Asterion Hotel, responded to this review

Dear valued costumer, We would like to thank you for your positive comments about our hotel and about the staff. We hope to be able to welcome you in our hotel again in the future. Best regards Michalis Sarris General Manager More 

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Beach (8)
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Deluxe Double Room with Sea View (24)
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Junior Suite with Sea View (25)
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Panorama Blue Executive Suite with Private Pool (36)
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