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Porto Platanias Village Resort

Platanias, Crete 73014, Greece (Formerly Jasmine Village)
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Porto Platanias Village Resort
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54 Reviews from our TripAdvisor Community

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Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Went there with my wife in august, really nice vacation, the hotel area is very well maintained and the rooms are also very nice. The all inclusive food is good the only problem is the labels that should show you what the dish contains is usually not there. Dont forget to visit the sister hotel across the street as its... More 

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Thank Mattias H
Swindon
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed October 9, 2015

We actually booked the Porto Platanias beach resort spa in an annex suite. However the annex suite means we ended up at the village resort across the road. Apparently we have to separate these reviews into two as they are classed as two hotels on trip Advisor however when you stay there you are told it is one resort. So... More 

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3 Thank MarRich
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear MarRich, To begin with, we would like to thank you for taking your free time to post your generous review concerning your recent stay in our hotel! Indeed, the annex rooms that you booked for are not situated in the main building of the hotel. Specifically, the annex rooms are located in the building of Porto Platanias Village Resort... More 

1 review
5 of 5 stars Reviewed October 1, 2015

Stayed here for a week in mid-September. The village part of the resort is quite new and excellently appointed. We had an amazing 2-bedroom suite with a huge balcony overlooking the water. There is a very convenient bus route with a stop across the street that goes to all the great beaches nearby, as well as the nearby port city... More 

Helpful?
Thank Nick B
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear Nick B, First of all, we would like to thank you for your positive comment and for your recommendation on Tripadvisor site! We are delighted to hear that your stay with us was flawless and that you were fond of our room facilities and the hotel layouts! Also, we are happy that you took advantage of our prime location... More 

Birmingham, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 27, 2015

Me and my partner (both 22) arrived home yesterday from a week long holiday at the Porto Platanias Village Resort. Upon arriving at the hotel we were very pleasantly surprised! It was clean and modern with 4 swimming pools! We opted for the studio annex as we got a cheaper deal this way so were over the road from the... More 

Helpful?
1 Thank Sophie C
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear Sophie C, First of all, we would like to thank you for taking your time to post your experience with other travelers. We are delighted that you were fond of the hotel facilities as well as of the room. It is a great pleasure to know that your impression for our hotel was better than you imagined! Also, we... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 9, 2015

Traveled with 9 of my friends during the low season (August 2015) , and I must say , it was incredible. The amount of fun that we had during our stay was outstanding. The location of the hotel is perfect, close to the beach and close to a football field if you ever decide to get some exercise or just... More 

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4 Thank Taha S
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 7, 2015

Wifi works (slowly) for 2 minutes then disconnects. Then reconnects for another two minutes, then disconnects. And so on. The rooms are not the cleanest you have ever seen, the floors are stained, there is no clear policy about towel replacement (might have never happened in 7 days we stayed there) and the breakfast has so much room for improvement... More 

Helpful?
1 Thank box76
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear box76, First of all, we would like to thank you for your preference towards our hotel and for your time posting your comment on Tripadvisor. Further to your feedback, we would like to apologize for the disappointments that you encountered during your stay with us. It is very sad to read that the rooms are not cleaned enough for... More 

1 review
5 of 5 stars Reviewed September 4, 2015

Traveled with 9 of my friends to Crete and booked rooms in this hotel. I must say it was one of the best experiences of my life in terms of the fun we've had. A huge thanks is owed to this amazing hotel which provided us with excellent rooms. The staff was beyond friendly and the prices are extremely well.... More 

Helpful?
Thank Ahmad S
Glasgow, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 1, 2015 via mobile

Can't fault this hotel at all. Ignore petty reviews. Perfect for a week in the sun for all ages. Grounds are spotless. Food is good. Bedrooms are cleaned everyday. Lots of trendy bars and restaurants when u come out of hotel and turn left. Would recommend snorkelling out at the thodorou Island lots of colourful fish. Lots of lovely shops... More 

Helpful?
2 Thank lisacheung
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2015 via mobile

Beautiful hotel! Great service and good food. Pool and sunbeds are nice as well. Would like to stay here next time also. There was 2 cats around lunch/dinner-area. They were straycats so they were hanging around tables to receive food from people. That is the only thing I didnt like about this place.

Helpful?
1 Thank Anders L
London, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 8, 2015 via mobile

Travelling with a 2 and 5 year old, We ended up here for 6 nights following trips to 2 other 4/5 star hotels in Heraklion and santorini. Expectations were therefore set to a degree by our prior experiences and also the fact we're a young family. Listed below are the positives and negatives from our stay: + allowed late check... More 

Helpful?
Thank TravellingFromLondon
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