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Porto Platanias Village Resort

, Platanias, Crete 73014, Greece (Formerly Jasmine Village)
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1 room 1 guest
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Porto Platanias Village Resort
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38 Reviews from our TripAdvisor Community

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    18
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel! Great service and good food. Pool and sunbeds are nice as well. Would like to stay here next time also. There was 2 cats around lunch/dinner-area. They were straycats so they were hanging around tables to receive food from people. That is the only thing I didnt like about this place.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Travelling with a 2 and 5 year old, We ended up here for 6 nights following trips to 2 other 4/5 star hotels in Heraklion and santorini. Expectations were therefore set to a degree by our prior experiences and also the fact we're a young family. Listed below are the positives and negatives from our stay: + allowed late check... More 

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Chania Town, Greece
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 27, 2015

2 weeks all inclusive with family. Pretensional. What works and what is Ok: air-conditioning, electricity, water and meals. Wi fi sometimes works (about 50 % of time) Apart from that: nothing. Unnaturaly polite stuff unable to help with anything. No equipment in rooms. No shelf to put a single book. In 4 -persons suite (2 rooms), ONE TABLE and TWO... More 

Was this review helpful? Yes 2
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear K K, First of all, we would like to thank you for taking your time to post regarding your recent stay in Porto Platanias Village Resort. Further to your review, we would like to apologize for the inconveniences that you faced during your stay with us. On behalf of our management we are very sorry concerning your disappointment with... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2015

We stayed for 1 week all inclusive, and we are over all very happy with our stay. As pointed out in other reviews we read before our stay, the rooms aren't soundproofed well enough and noices from both outdoors and the neighboring rooms are clearly heard when inside. Also the wifi is unfortunately very unstable and most of our stay... More 

Was this review helpful? Yes
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear Sandra J, First of all, we would like to thank you for your preference toward our hotel and of course for sharing your experience with other travelers. It is a great pleasure for us to hear that you enjoyed your stay in Porto Platanias Village Resort and especially our food-drinks variety and quality, our staff service and our private... More 

Stockholm, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 24, 2015

beds are a nightmare , not at all comfortable , no kings size but the two separate . Breakfast poor , no quality at all. staff ok . pool area disaster, 100 sunbeds no place to go . Always crowded . the hotel has no beach , we pay 5-6 euro every day! would never recommend it

Was this review helpful? Yes 1
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear Bubilibubica, First of all, we would like to thank you for dedicating your valuable time to post your review in regards to your last stay in Porto Platanias Village Resort. Further to your comment, we would like to apologize for the disappointments that you encountered during your stay with us! We are very sorry to hear for your inconveniences... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 23, 2015

This is a great place to be with kids. The food is good but it is often the same food over and over again... But it's good. The rooms are clean but the big bed was too beds whites were always falling a part. The front desk told us that it would be fixed... But it didn't. But over all... More 

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Hokksund, Norway
Level Contributor
122 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed June 22, 2015

Porto Platanias beach resort is divided in several buildings with different names. It is difficult to understand which part you live in, but do not care. The rooms or appartments have non-identical numbers. The check-in was not super fast, but quite ok. The people behind the frontdesk are polite and helpful We had booked a maisonette. It is a split... More 

Was this review helpful? Yes 1
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear Hokksund, First of all , we would like to thank you for taking time to share your experience regarding your recent stay to our hotel.Moreover, we are very happy that you were fond of our staff service, food variety and quality and of our hotel facilities.However, we would like to apologize regarding your dissatisfaction in regards to the wifi... More 

Umea, Sweden
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 16, 2015

A great hotel with service minded and very friendly staff, especially the bartenders George & George, really great guys! I went there with my girlfirend and we enjoyed the hotel every single second. Clean and nice rooms with everything you would need. Newly renovated which you could tell cuz it had a fresh feeling. It's very close to the beach... More 

Was this review helpful? Yes 4
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear Sebbeli, First of all, we would like to thank you for your feedback regarding your last stay with us. We are delighted that your stay was up to your desires and your vacation in Crete will be a pleasant part of your life! Your comment that you enjoyed the hotel “every single second” makes us really glad! We are... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

Nice hotel in the center of Platanias. Close to the airport (30 minutes). Close to the beach. Clean and nice rooms. Various type of food (very good and tasty). Nice and friendly waiters and bar tenders. I can really recommend this hotel for family with small kids.

Was this review helpful? Yes 5
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear kolakos, First of all, we would like to thank you for choosing our hotel to spend your vacations in Crete and also for your kind words regarding your stay with us. Further, it is a great pleasure for us to hear that you were satisfied by most of our services, such as staff, food variety, room facilities and the... More 

Θεσσαλονίκη, Ελλάδα
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 16, 2015

Just for a weekent i decide to relax myself and i have been in porto platanias village hotel. The hotel is brand new and the service was perfect. Also the rooms was clen with a huge swimming pool for the guests. The price was in my criteria : value for money. I reccomented.

Was this review helpful? Yes 2
Sofia K, Γενικός Διευθυντής at Porto Platanias Village Resort, responded to this review

Dear Mr. Kanakidis, First of all, we would like to thank you for taking your time to post your comment regarding your last stay in Porto Platanias Village Resort. It is a great pleasure to hear that you enjoyed our hotel facilities and that you relaxed around the area of our huge pool! It is true that the hotel is... More 

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