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Hotel Fleur de Neige

#1 of 17 Hotels in Chatel
Certificate of Excellence
564 Route de Vonnes, 74390 Chatel, Abondance, France
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Hotel Fleur de Neige
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157 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (157)
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    (44)
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    (31)
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    (21)
  • Dec-Feb only
    (61)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have just returned from an eight-night stay in this fabulous hotel. Our welcome was warm and friendly, our spacious room with wonderful views over the valley was spruced up daily to perfection. Without exception all the staff were kind, polite and very professional. Our half-board deal gave us a superb and beautifully presented five course meal every evening and... More 

Was this review helpful? Yes 1
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear David et Mary, Thank you so very much for sharing your wonderful comments about your recent stay! Delighted to read that your enjoyed your stay at Fleur de Neige! We are happy that you enjoyed your dining experiences as well as the comfort of your room and the overall service. We hope to welcome you back very soon and... More 

Thun, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 3 nights in June and had a wonderfull time. The location was great, just a short stroll from the center of Chatel. We had a room at the back of the hotel with a balcony and the most amazing views of the mountains. Room was very nicely furnished, very clean and had everything you needed. The hotel has the... More 

Was this review helpful? Yes 1
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Steve, Your posting on TripAdvisor following your visit in June was so much appreciated. That you felt good at Fleur de Neige means a lot to us. I was really happy that you seemed to completely enjoy all the room facilities. Glad to see that you found the room comfortable. Thank you for also commenting on the pool and... More 

London, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 29, 2015

We stayed for just two nights having come to Chatel to look at a property and can thoroughly recommend Hotel Fleur de Neige. The room was lovely, facing the back of the hotel with a fabulous view. The staff were very friendly and efficient and the food was simply delicious. We had a lovely couple of days.

Was this review helpful? Yes
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Guest, We thank you for sharing your feelings about your visit to Fleur de Neige in May. We could not have been happier to read your posting on TripAdvisor. Needless to say we were thrilled that your whole guest experience was fantastic. What is most important to us is that your guest experience was beyond expectations. We appreciate that... More 

1 review
5 of 5 stars Reviewed March 23, 2015

My BF and I stated at the room facing the street , it's a bit nosy during the morning , the nosies from the street wake us up around 7am . will try to book the other side next time. Hotel is very cute and cozy,rooms are very clean. Staff friendly and helpful. We will come back. Vivian

Was this review helpful? Yes
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear guest, Thank you so much for your posting on TripAdvisor ! We are thrilled that you had a positive guest experience, and are such a fine ambassador. Hoping to have the pleasure of a return visit soon. Best regards, Karolina Trincaz More 

Shanghai
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

We have just stayed 6 people over a long weekend. The service provided was excellent, you feel welcome all the time. We had to move room the first night, but the rooms we got where excellent with great view, modern and very well function. We had both our dinners at the resturnat and the choices and food was excellent. Breakfast... More 

Was this review helpful? Yes
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Chris, It was truly a pleasure to welcome you and yours frends at Fleur de Neige and thank you for choosing our property for your stay and for taking the time to write such a great review. I am delighted to read that you enjoyed your room & amaizing view and that our team delivered a high quality of... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 17, 2015

I spent relaxing week in a lovely family run hotel. The hotel’s location is superb – close to the slopes as well as to the village centre (5-10min walk). The décor of the hotel is modern alpine – nice and simple. I stayed in a newly renovated room with a large balcony facing the mountains. The view from my room... More 

Was this review helpful? Yes 1
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Madam, What a thrill for us to read your posting on TripAdvisor following your recent stay in January. Just rereading your comments reminded me how very thoughtful for you to go into so many details of what you thought important to share with fellow followers of TripAdvisor. This is definitely the force behind this important platform!!! One can clearly... More 

Tel Aviv, Israel
1 review
4 of 5 stars Reviewed February 14, 2015

We (3 friends) stayed at the hotel for 4 nights for a snowboard vacation. We stayed at a renovated room with a street view. The room is very nice although there's no sitting area. Don't worry about noise, although it's the street side it was very quiet. The Sauna, Jacuzzi and Hamam were a great treat after a day on... More 

Was this review helpful? Yes
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Liron, Thank you for sharing your guest experience on TripAdvisor regarding your visit in January. We are so pleased that you found our hotel and accommodations agreeable. Delighted that you also experienced a welcoming and helpful staff. Hoping you get the opportunity to come and visit us again soon. Best wishes to you in Israël! Karolina Trincaz More 

Cheltenham, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

We did not stay in the hotel but dined in the restaurant, which was a very pleasant surprise. Ski resort food is not haut cuisine normally but this was approaching it and very good value for money with a good wine list (try the Vire-Clessé). The only criticism voiced was the bright lighting, the switches were not rheostats so it... More 

Was this review helpful? Yes
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear guest, We would like to thank you for taking the time to write a comment about your dinner experience among us. So thank you for being a very nice ambassador and for your kind recommendation on Trip Advisor. It was a great pleasure to read that we succeed in making your meal a pleasurable moment. We hope that we... More 

Lochearnhead, United Kingdom
1 review
5 of 5 stars Reviewed January 30, 2015

We stayed here for a week's skiing in January and could not fault anything. The food was fantastic, service excellent and staff very polite and helpful, especially Karolina, who from the minute we arrived, saw to all our needs. Great facilities, clean and all in good order. Good situation for access to buses to the slopes and to shops and... More 

Was this review helpful? Yes
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Client, What more can I say but a very big thank you for taking the time to post your comments on TripAdvisor following your stay in January. Already the title you chose makes all the team (and me!!!) very proud that you found your guest experience brilliant. Yes, the location is unbeatable, and I was so pleased you really... More 

Buenos Aires, Argentina
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 26, 2015

This is a family owned hotel, a 3 star hotel that would deserve 4 or 5 stars, service is friendly and great!, went with a friend for a weekend, the food is fantastic, breakfast is great, the rooms are warm and clean, with a balcony and great view, a nice pool, sauna, jacuzzi and hammam bath! Overall a great experience,... More 

Was this review helpful? Yes
Sébastien T, Responsable réception at Hotel Fleur de Neige, responded to this review

Dear Marcos, Thank you so much for taking time to write a review on TripAdvisor ! It is always a pleasure to note that our guests are delighted of their experience in Fleur de Neige Hotel. We are thrilled that you enjoyed your room and all the services of the Hotel. How wonderful that you had the time to relax... More 

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