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Esencia Hotel & Villas

Playa Santa Teresa, Santa Teresa, Costa Rica
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Esencia Hotel & Villas
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Esencia Hotel & Villas
Esencia Hotel & Villas
Esencia Hotel & Villas
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85 reviews from our community

Traveler rating
    24
    35
    11
    8
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • German first
  • Portuguese first
  • Spanish first
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    (85)
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    (23)
  • Jun-Aug only
    (14)
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There are newer reviews for Esencia Hotel & Villas
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San Jose, Costa Rica
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 21, 2014

It is a nice place poorly managed, we did not have a good stay thanks to their lack of customer service. First thing that went wrong is we didnt get what we paid for, we paid for a Villa and we got a Room way in the back of the property on a hill and then on a second floor,... More 

Was this review helpful? Yes 3
StefanoEsencia, Director de Relaciones con Clientes at Esencia Hotel & Villas, responded to this review

Dear Daniel, we have nothing to say except we are very sorry about that, you are absolutely right in everything you wrote. You reserved a villa and we made a mistake, so when we figured out it was too late the only thing we could do was to accommodate you in the only type of room still available (a Pool... More 

Meaford, Canada
1 review
5 of 5 stars Reviewed April 6, 2014

The manager and staff at Esencia are top notch! He arranged an atv to our door also a taxi to ferry then another taxi to main airport when we couldnt get a flight. Everyone spoke english very well and was always pleasant. Lots of beautiful birds and squirrells and the pool was clean and refreshing. Outdoor showers everywhere so you... More 

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 29, 2014

01/29/2014: I just came back from staying 3 nights at Esencia, stayed at a 2 bedrooms Villa and I had a great time. The Villa is super comfortable, each room have their own a/c, one room had a queen bed and the other two single beds, both rooms were big and had a nice size closet, the kitchen was small... More 

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Province of San Jose, Costa Rica
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 1, 2014

No breakfast included or even available during yearend, no tv in the room, poor water pressure in showers, coffee maker didn't work properly; overall, average customer service... Other than that, it seems you're paying for a great location!

Was this review helpful? Yes 1
StefanoEsencia, Guest Relations Manager at Esencia Hotel & Villas, responded to this review

Dear guest, breakfast is not included in the room rate as reported to you before you made the reservation. It is always possible to order it at the reception and you receive a continental breakfast (toasted bread or fruit salad, coffe with milk, orange juice, yogurt or cornflakes) daily served at your room terrace between 8 and 10 am. It... More 

Travelers are raving about these Santa Teresa hotels

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 31, 2013

The hotel is in a great area. Security at the front, nicely landscaped on the side of a mountain. Our room was quite dark, very basic, old bedding, no frills, old towels with stains and the bed it's self was something similar to a gym mattess. Our toilet barely flushed, and our room smelt like urine the entire time and... More 

Was this review helpful? Yes 3
StefanoEsencia, Public Relations Manager at Esencia Hotel & Villas, responded to this review

Dear guest, we are sorry about the problems you had at the hotel. I'd like to explain that all the matress have been changed 3 months ago with othopedic/analergic type; yes we know that some guest can find it too soft or too hard, depending how each person used to sleeping. Also towel are new but maybe during your 4... More 

Clarksville, Tennessee, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 31, 2013

This was the second the second time we stayed there. This time we brought our kids and family. Great location. Had a great time, the Howler monkeys hung out around our bungalow and my kids loved it. Love the outdoor showers that's super nice after the beach. The beds weren't as comfy as I recall from the last time we... More 

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Chicago, Illinois
Contributor
20 reviews 20 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed February 19, 2013

I can usually find positives in a hotel, but I'm having trouble coming up with any for Escencia. We stayed in the larger building at the back of the property as opposed to one of the villas. First off, it seemed like everything in the room needed to be updated. Our towels had stains, our blanket had stains and holes,... More 

Was this review helpful? Yes 7
Paris, France
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 15, 2013

We were there 4 nights, between december 1st 2012 and january 4th. Hotel is well located, swimming pool is beautiful, but the hotel and the quality of the service is awfull.. Breakfast is served half the time, the room in the big building does not smell very good, and the worst thing is that they do not respect their commitments... More 

Was this review helpful? Yes 9
Stockholm, Sweden
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2013

We had a lovely week in Esencia, rented an open space villa (nr 6). Beautiful and quiet surrounding, nice pool area and very helpful staff. The beach is just across the road and a few meters from the best restaurant "KIKA'S", which is an Argentinan restaurant with great food and staff. Overall the location of Esencia is really good and... More 

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california
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 7, 2013

The bungalows are nice and seem relatively new. The grounds are well kept with a small but nice pool. The staff is extremely helpful and quite pleasant. It was not busy while we were there, so I don't know what it would be like during the high season (if there is one). The town is linear, along the only road... More 

Was this review helpful? Yes
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