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All 25 Santa Teresa hotels

Esencia Hotel & Villas

3.0 of 5 Hotel   |   Playa Santa Teresa, Santa Teresa, Costa Rica
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Esencia Hotel & Villas
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Ranked #24 of 25 hotels in Santa Teresa
A recent review
5 of 5 stars Reviewed April 6, 2014
Jetboarder Meaford, Canada
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68 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • German first
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Top Contributor
51 reviews 51 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

Having family scattered around the U.S., we decided to book 7 rooms for the post-Christmas to New Year's holiday for a family reunion. We filled out the necessary paperwork, secured the rooms with credit card "deposits." Then, at the last moment, we got an email from the manager saying the management decided to cancel ALL our room reservations and was... More

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San Jose
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked this hotel through their online reservation service 2 weeks prior to the date I was intended to arrive. I did not get an email confirmation, so I called the hotel to confirm. They told me that they were having problems with the system and that I should call again the next day. Then when I called again the... More

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San Jose, Costa Rica
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 21, 2014

It is a nice place poorly managed, we did not have a good stay thanks to their lack of customer service. First thing that went wrong is we didnt get what we paid for, we paid for a Villa and we got a Room way in the back of the property on a hill and then on a second floor,... More

Was this review helpful? Yes 1
Meaford, Canada
1 review
5 of 5 stars Reviewed April 6, 2014

The manager and staff at Esencia are top notch! He arranged an atv to our door also a taxi to ferry then another taxi to main airport when we couldnt get a flight. Everyone spoke english very well and was always pleasant. Lots of beautiful birds and squirrells and the pool was clean and refreshing. Outdoor showers everywhere so you... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

01/29/2014: I just came back from staying 3 nights at Esencia, stayed at a 2 bedrooms Villa and I had a great time. The Villa is super comfortable, each room have their own a/c, one room had a queen bed and the other two single beds, both rooms were big and had a nice size closet, the kitchen was small... More

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Province of San Jose, Costa Rica
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 1, 2014

No breakfast included or even available during yearend, no tv in the room, poor water pressure in showers, coffee maker didn't work properly; overall, average customer service... Other than that, it seems you're paying for a great location!

Was this review helpful? Yes 1
StefanoEsencia, Guest Relations Manager at Esencia Hotel & Villas, responded to this review

Dear guest, breakfast is not included in the room rate as reported to you before you made the reservation. It is always possible to order it at the reception and you receive a continental breakfast (toasted bread or fruit salad, coffe with milk, orange juice, yogurt or cornflakes) daily served at your room terrace between 8 and 10 am. It... More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 31, 2013 via mobile

The hotel is in a great area. Security at the front, nicely landscaped on the side of a mountain. Our room was quite dark, very basic, old bedding, no frills, old towels with stains and the bed it's self was something similar to a gym mattess. Our toilet barely flushed, and our room smelt like urine the entire time and... More

Was this review helpful? Yes 2
StefanoEsencia, Public Relations Manager at Esencia Hotel & Villas, responded to this review

Dear guest, we are sorry about the problems you had at the hotel. I'd like to explain that all the matress have been changed 3 months ago with othopedic/analergic type; yes we know that some guest can find it too soft or too hard, depending how each person used to sleeping. Also towel are new but maybe during your 4... More

Clarksville, Tennessee, United States
3 reviews 3 reviews
5 of 5 stars Reviewed March 31, 2013

This was the second the second time we stayed there. This time we brought our kids and family. Great location. Had a great time, the Howler monkeys hung out around our bungalow and my kids loved it. Love the outdoor showers that's super nice after the beach. The beds weren't as comfy as I recall from the last time we... More

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Chicago, Illinois
17 reviews 17 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 19, 2013

I can usually find positives in a hotel, but I'm having trouble coming up with any for Escencia. We stayed in the larger building at the back of the property as opposed to one of the villas. First off, it seemed like everything in the room needed to be updated. Our towels had stains, our blanket had stains and holes,... More

Was this review helpful? Yes 5
Paris, France
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 15, 2013

We were there 4 nights, between december 1st 2012 and january 4th. Hotel is well located, swimming pool is beautiful, but the hotel and the quality of the service is awfull.. Breakfast is served half the time, the room in the big building does not smell very good, and the worst thing is that they do not respect their commitments... More

Was this review helpful? Yes 6
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Additional Information about Esencia Hotel & Villas

Address: Playa Santa Teresa, Santa Teresa, Costa Rica
Location: Costa Rica > Province of Puntarenas > Santa Teresa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Esencia Hotel & Villas 3*
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Also Known As:
Esencia Hotel And Villas
Esencia Hotel Santa Teresa
Esencia Hotel & Villas Costa Rica/Santa Teresa

34 photos of this hotel

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Management photos: Courtesy of the property manager

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Room/suite (6)
Hotel & grounds (1)
Other (17)
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Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Swimming Pool
Hotel Style
#4 Spa Hotel in Santa Teresa
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Official Description (provided by the hotel)
Located in Santa Teresa-Mal Pais Beach, one of the most virgin and beautiful regions! Endless miles of soft, white sand beach perfect for swimming and surfing. The hotel offers ten marvelous, independent and private villas. All villas have their own terrace with garden view, bathroom, hot water and safety box. Other exquisite elements are the teak chairs, the furniture and the deck of the villa made out of precious woods. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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