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All 25 Santa Teresa hotels

Esencia Hotel & Villas

3.0 of 5 Hotel   |   Playa Santa Teresa, Santa Teresa, Costa Rica
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Esencia Hotel & Villas
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Ranked #24 of 25 Hotels in Santa Teresa
A recent review
3 of 5 stars reviewed 2 weeks ago
VickyQE Quito, Ecuador
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70 reviews from our community

Traveler rating
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    9
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15
41
Solo
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Quito, Ecuador
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is average, the rooms are old and not fancy at all! I expected more for what they offered. The pool is normal. Service is good. The beach is not close and you need transport to get there. A disco is in front and is noisy at night. It is expensive for what it is.

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StefanoEsencia, Director de Relaciones con Clientes at Esencia Hotel & Villas, responded to this review

it is weird you stayed with us in october because the hotel is actually closed, from sept.16th until the end of october... No guests coming from Quito neither all Peru during the last 4 months... Need a transportation to get to the beach? the hotel is 150 meters (0.10 miles) far from the beach... More

Berlin, Germany
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and i spent one night at the esencia hotel as walk in guests. The staff was very friendly and the room was very clean and beautiful. It is a great location and very close to the beach. The bed was huge and comfortable, the a/c was working just fine and silently. The Bathroom was nice and clean, as... More

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TX
Top Contributor
51 reviews 51 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed August 20, 2014

Having family scattered around the U.S., we decided to book 7 rooms for the post-Christmas to New Year's holiday for a family reunion. We filled out the necessary paperwork, secured the rooms with credit card "deposits." Then, at the last moment, we got an email from the manager saying the management decided to cancel ALL our room reservations and was... More

Was this review helpful? Yes 1
San Jose
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 31, 2014

I booked this hotel through their online reservation service 2 weeks prior to the date I was intended to arrive. I did not get an email confirmation, so I called the hotel to confirm. They told me that they were having problems with the system and that I should call again the next day. Then when I called again the... More

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San Jose, Costa Rica
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 21, 2014

It is a nice place poorly managed, we did not have a good stay thanks to their lack of customer service. First thing that went wrong is we didnt get what we paid for, we paid for a Villa and we got a Room way in the back of the property on a hill and then on a second floor,... More

Was this review helpful? Yes 2
StefanoEsencia, Director de Relaciones con Clientes at Esencia Hotel & Villas, responded to this review

Dear Daniel, we have nothing to say except we are very sorry about that, you are absolutely right in everything you wrote. You reserved a villa and we made a mistake, so when we figured out it was too late the only thing we could do was to accommodate you in the only type of room still available (a Pool... More

Meaford, Canada
1 review
5 of 5 stars Reviewed April 6, 2014

The manager and staff at Esencia are top notch! He arranged an atv to our door also a taxi to ferry then another taxi to main airport when we couldnt get a flight. Everyone spoke english very well and was always pleasant. Lots of beautiful birds and squirrells and the pool was clean and refreshing. Outdoor showers everywhere so you... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

01/29/2014: I just came back from staying 3 nights at Esencia, stayed at a 2 bedrooms Villa and I had a great time. The Villa is super comfortable, each room have their own a/c, one room had a queen bed and the other two single beds, both rooms were big and had a nice size closet, the kitchen was small... More

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Province of San Jose, Costa Rica
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 1, 2014

No breakfast included or even available during yearend, no tv in the room, poor water pressure in showers, coffee maker didn't work properly; overall, average customer service... Other than that, it seems you're paying for a great location!

Was this review helpful? Yes 1
StefanoEsencia, Guest Relations Manager at Esencia Hotel & Villas, responded to this review

Dear guest, breakfast is not included in the room rate as reported to you before you made the reservation. It is always possible to order it at the reception and you receive a continental breakfast (toasted bread or fruit salad, coffe with milk, orange juice, yogurt or cornflakes) daily served at your room terrace between 8 and 10 am. It... More

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 31, 2013 via mobile

The hotel is in a great area. Security at the front, nicely landscaped on the side of a mountain. Our room was quite dark, very basic, old bedding, no frills, old towels with stains and the bed it's self was something similar to a gym mattess. Our toilet barely flushed, and our room smelt like urine the entire time and... More

Was this review helpful? Yes 2
StefanoEsencia, Public Relations Manager at Esencia Hotel & Villas, responded to this review

Dear guest, we are sorry about the problems you had at the hotel. I'd like to explain that all the matress have been changed 3 months ago with othopedic/analergic type; yes we know that some guest can find it too soft or too hard, depending how each person used to sleeping. Also towel are new but maybe during your 4... More

Clarksville, Tennessee, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 31, 2013

This was the second the second time we stayed there. This time we brought our kids and family. Great location. Had a great time, the Howler monkeys hung out around our bungalow and my kids loved it. Love the outdoor showers that's super nice after the beach. The beds weren't as comfy as I recall from the last time we... More

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Additional Information about Esencia Hotel & Villas

Address: Playa Santa Teresa, Santa Teresa, Costa Rica
Location: Costa Rica > Province of Puntarenas > Santa Teresa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Esencia Hotel & Villas 3*
Number of rooms: 10
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Also Known As:
Esencia Hotel And Villas
Esencia Hotel Santa Teresa
Esencia Hotel & Villas Costa Rica/Santa Teresa

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