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Playa Cielo

Travelers' Choice award winner
Main Street, Santa Teresa 5361, Costa Rica
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1 room 1 adult
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Playa Cielo
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185 Reviews from our TripAdvisor Community

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Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay for couple of nights with my husband in this place ;beautifull place with, a.c Full kitchen equipment , ocean view Swimming poll..and the receptionist help us with so many activities to do during the stay Highly recommend...

Helpful?
Thank Ruty S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

It's my 7th time in playa cielo, it was an amazing experience again, I spent 5 night in the villa, which was VERY spacious and comfortable, high end features. The staff was very helpful and kind, I'm defiantly booking my next stay in the playa cielo hotel. I highly recommend! 👍

Helpful?
Thank Eyal A
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 4 nights at the bedroom villa, VERY spacious, amazing experience, high end features that include outdoors shower, marble sinks, AC in every room, lots of closet space, California king size bed, villa has plenty of Windows with a large outdoors space. Fresh fruit every morning, walking distance to all restaurants, shopping and coffee shops. I highly recommend.

Helpful?
Thank shy p
Scottsdale, Arizona
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is our 3 strait year visiting Santa Teresa. Although we typically like to visit other parts of the country we are drawn back to it because of Playa Cielo. The resort and restaurant, Habaneros offer what we believe is the best experience in all of Costa Rica. Having traveled and seen most of Costa Rica over a 20 year... More 

Helpful?
Thank 634Tom
Level Contributor
5 reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

We were having lunch at Habanero which was OK and asked the manager for availibility at the hotel. She was very rude and was more or less recommending us to not stay... on top it was only available room for the day after for all 5 of us... Coming back later we asked for a room for two as another... More 

Helpful?
Thank Bjorn S
PlayaCieloResort, Owner at Playa Cielo, responded to this review

We are sorry for the experience you had. But after extenuating you the courtesy of using the pool after you checked without asking permission, we received noise complaints about your party which included people that were not or had not been our guests. As well you and your party were in the pool for hours. Our apologies again and wish... More 

Saint Paul, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

HORRIBLE, UNRELIABLE customer service...we had to cancel (back in August) our trip to Playa Cielo scheduled for February-April, paid a hefty deposit ($15,000) and have been emailing with Roni/Sol to see when we would be getting our money back which they had promised to keep us updated (and should have at least already refunded $5,000). So far...NO RESPONSE and NO... More 

Helpful?
Thank KCruz_1983
PlayaCieloResort, Owner at Playa Cielo, responded to this review

We apologize for some of the wait time it has taken since you canceled in November, during which our manager left to have her baby. As we discussed in our last phone conversation, we are in the process of returning the deposit minus the penalty. Which is why we were surprised you went ahead and posted this review. We have... More 

Stockholm, Sweden
1 review
5 of 5 stars Reviewed 4 weeks ago

We had an amazing stay at Playa Cielo! With great location and a perfect bungalow for a couple situated basically on the beach, it was definitely one of the best places I saw I Santa Teresa. Close to everything, e.g. a great organic food store. Also, it was very convenient to have the restaurant Habanero so close. Great food and... More 

Helpful?
Thank annaS438XN
Upland, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 22, 2015

Okay. We absolutely loved Playa Cielo. The room (Room 2 - aka Mariposa) was gorgeous. And you are literally steps away from the pool and the beach. Also the staff is amazing. The first night we had trouble filling the bath and so the maintenance man came in and fixed it for us and even offered to fill a bath... More 

Helpful?
Thank Amyflyingdowntorio
San Jose, Costa Rica
Level Contributor
4 reviews
5 of 5 stars Reviewed December 11, 2015

My husband and I stayed at Playa Cielo for 4 nights and 5 days. We had a wonderful time. From the moment I made the reservation until the time we left, the service was first rate. The rooms are lovely. Air conditioned, clean, small kitchen with refrigerator and utensils, large porch with table, chairs, couches, and hammocks. A large plate... More 

Helpful?
Thank CRBelle
Level Contributor
4 reviews
5 of 5 stars Reviewed November 28, 2015

The Hotel Playa Cielo in Santa Teresa Costa Rica was a wonderful place. We stayed in several different hotels while in Costa Rica and this one was our favorite by far. Eti and her staff were fantastic and super helpful during our stay. Santa Teresa is somewhat of a difficult spot to get to but once your there, fantastic.

Helpful?
Thank Kirk G
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