We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Playa Carmen

3.0 of 5
Hotel website
Intersection Santa Teresa/Mal Pais | Playa Carmen, Santa Teresa 60111, Costa Rica
Offers & Announcements
10% off room rate
Hotel Playa Carmen
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #19 of 26 Hotels in Santa Teresa
A recent review
4 of 5 stars reviewed 3 weeks ago
Pam P Mobile, Alabama, United States
Add Photo Write a Review

72 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    29
    32
    8
    2
    1
See reviews for
12
26
5
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (23)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (38)
All months
Mobile, Alabama, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We loved our stay at Hotel Playa Carmen so much we added two additional nights. Roy and Collin was so nice and really gave us great suggestions as to where to eat and go. We will be back next year! Great Quality Hotel and location for the money. The hotel is within walking distance to beach and also have a... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you for mentioning our staff by name. It makes a difference for them that their efforts get noticed by the guests. Please come back soon! More 

1 review
5 of 5 stars Reviewed May 27, 2015

Seriously - what a great place!! And the people who worked there was so kind and helpful with everything!! Anytime I had questions, there were answers. If I needed a cab, they were on the phone getting me one without hesitation. The kindness and efforts of making my stay stress & worry free were over & above my expectations! Everyone... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review
Google Translation

Gracias! Fue un placer conocer a su grupo y ojala que vuelvan pronto! More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

Hotel Playa Carmen is a great hotel. My girlfriend and I stayed in a Deluxe room with an ocean view, and we hadn't seen each other in a long time, so this hotel is very special to us. Santa Teresa is full of great restaurants, and the hotel is within walking distance to most of them. We would definitely go... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review
Google Translation

Gracias por sus buenos comentarios. Uds. estan muy bienvenidos aqui cuando quieran. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

This hotel has a lot of the little things that make a difference on whether your stay is comfortable. Very clean and staff are great. Rooms are very nice. Location is close to everything you need and the beach is just up the road. The pool is great and the hammocks are a great place to just relax and enjoy... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you for everything. It was wonderful to have you here, and you are welcome any time! Please tell everyone about your stay with us! More 

Seattle, Washington
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

On a recent visit to Santa Teresa and Mal Pais, I found Hotel Playa Carmen a very pleasant, affordable place to stay. This is a simple, no-frills hotel, nothing flashy or fancy, but clean. The hotel is in a central location, with walking distance to the beach and restaurants, as well as shopping and ATMs. The highlight was watching the... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Wonderful to have you here! We're thrilled that you enjoyed our hotel and the entire area. Please stay in touch and come back soon! More 

1 review
4 of 5 stars Reviewed March 21, 2015

The hotel is in a good location. The rooms were nice, and the pool was a great break from the nearby ocean. There are also hammocks to relax on. The staff was also nice and helpful. Wish we could have stayed longer!

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you, thank you! Glad you enjoyed the hammocks. We wish you could have stayed longer as well! Please come again! More 

Los Angeles, California
Level Contributor
3 reviews
5 of 5 stars Reviewed March 19, 2015

My recent vacation was my first time in Santa Teresa. I came for seven days, ended up staying for fourteen and would have stayed longer if "reality" hadn't called me home. Hotel Playa Carmen was one of the big reasons I extended my trip. It's a small hotel, intimate, a place that you can start calling home. The location is... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you! It was amazing to have you here. It was as if you worked here in the hotel, you were so at home and friendly. Thank you for making our days brighter. You're welcome here any time! Please come see us again soon. More 

Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2015

I stayed in this hotel in 2009 and had a very good memory of this stay. Therefore we decided to stay there this time as well. The staff is nice, the pool good, but unfortunately the room was a little dirty and run-down. I looked like the cleaning has been done superficially for years, especially in the bathroom. Stains on... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you for your comments. If our guests are not honest with us, we can't improve our service to them. We are in the process of minor repairs and other maintenance right now, which includes some deep cleaning. Thank you for choosing us in 2009 and 2015. You are welcome here any time! More 

1 review
5 of 5 stars Reviewed March 11, 2015

Our stay at hotel playa carmen was nothing but EXCELLENT!!! The staff (Roy and Culum), you guys rock. Thank you for having us and making our stay a top quality experience. I would recommend this hotel to anyone who wants nothing but greatness. :)

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you for the shout-out to our reception staff! You and your group had super friendly energy, and it was obvious that you loved this area and our hotel. I know you'll be back in Costa Rica in the near future, and we're hopeful that you'll choose Hotel Playa Carmen again. Pura Vida! More 

Lebanon, New Hampshire
1 review
5 of 5 stars Reviewed March 10, 2015

I stayed at Hotel Playa Carmen for 1 night a few weeks ago and wish I could have stayed for at least a few more nights! The staff are very welcoming and the grounds were very clean. Very cool little pool/hot tub area surrounded with hammocks to relax and read in. The hotel is in a perfect location - it... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you! We hope that you had a safe trip to your next destination. It was wonderful to have you, and you're always welcome here at Hotel Playa Carmen. Please tell your friends, family, and colleagues about us. Pura Vida! More 

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (37)
Viewed
View from room (1)
Viewed
Hotel & grounds (7)
Viewed
Dining (1)
Viewed
Room/suite (5)
Viewed
Pool/beach area (2)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (11)
Viewed
Dining (2)
Viewed
Family/play areas (1)
Viewed
Bathroom (2)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay