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Hotel Playa Carmen

3.0 of 5
Hotel website
Intersection Santa Teresa/Mal Pais | Playa Carmen, Santa Teresa 60111, Costa Rica
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10% off room rate
Hotel Playa Carmen
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Ranked #19 of 26 Hotels in Santa Teresa
A recent review
4 of 5 stars reviewed 1 week ago
Kathi S Wien
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75 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wien
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was spacious and clean. The balcony overlooks the ocean and had very comfy chairs. The location is awesome- 2 mins from the beach. There is a kitchen for use and a small but adequate pool. All in all perfect for the price and Santa Teresa.

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Roy U, Gerente at Hotel Playa Carmen, responded to this review

Thank you! You are welcome any time. Please come see us again soon! More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

If you like comfortable small hotels with good people running it this is your place. Located just up from the beach and walking distance to bars and restaurants. Make sure you eat at The Bakery...run by real European bakers. Roy was the best. I got lost driving the back roads and he honored my reservation for the next night no... More 

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Roy U, Gerente at Hotel Playa Carmen, responded to this review
Google Translation

Gracias a Uds! Fue un placer conocerles y ojala que vuelvan pronto! More 

Mobile, Alabama, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 10, 2015

We loved our stay at Hotel Playa Carmen so much we added two additional nights. Roy and Collin was so nice and really gave us great suggestions as to where to eat and go. We will be back next year! Great Quality Hotel and location for the money. The hotel is within walking distance to beach and also have a... More 

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Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you for mentioning our staff by name. It makes a difference for them that their efforts get noticed by the guests. Please come back soon! More 

1 review
5 of 5 stars Reviewed May 27, 2015

Seriously - what a great place!! And the people who worked there was so kind and helpful with everything!! Anytime I had questions, there were answers. If I needed a cab, they were on the phone getting me one without hesitation. The kindness and efforts of making my stay stress & worry free were over & above my expectations! Everyone... More 

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Roy U, Manager at Hotel Playa Carmen, responded to this review
Google Translation

Gracias! Fue un placer conocer a su grupo y ojala que vuelvan pronto! More 

1 review
5 of 5 stars Reviewed May 26, 2015 via mobile

Hotel Playa Carmen is a great hotel. My girlfriend and I stayed in a Deluxe room with an ocean view, and we hadn't seen each other in a long time, so this hotel is very special to us. Santa Teresa is full of great restaurants, and the hotel is within walking distance to most of them. We would definitely go... More 

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Roy U, Manager at Hotel Playa Carmen, responded to this review
Google Translation

Gracias por sus buenos comentarios. Uds. estan muy bienvenidos aqui cuando quieran. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

This hotel has a lot of the little things that make a difference on whether your stay is comfortable. Very clean and staff are great. Rooms are very nice. Location is close to everything you need and the beach is just up the road. The pool is great and the hammocks are a great place to just relax and enjoy... More 

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Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you for everything. It was wonderful to have you here, and you are welcome any time! Please tell everyone about your stay with us! More 

Seattle, Washington
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 25, 2015

On a recent visit to Santa Teresa and Mal Pais, I found Hotel Playa Carmen a very pleasant, affordable place to stay. This is a simple, no-frills hotel, nothing flashy or fancy, but clean. The hotel is in a central location, with walking distance to the beach and restaurants, as well as shopping and ATMs. The highlight was watching the... More 

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Roy U, Manager at Hotel Playa Carmen, responded to this review

Wonderful to have you here! We're thrilled that you enjoyed our hotel and the entire area. Please stay in touch and come back soon! More 

1 review
4 of 5 stars Reviewed March 21, 2015

The hotel is in a good location. The rooms were nice, and the pool was a great break from the nearby ocean. There are also hammocks to relax on. The staff was also nice and helpful. Wish we could have stayed longer!

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Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you, thank you! Glad you enjoyed the hammocks. We wish you could have stayed longer as well! Please come again! More 

Los Angeles, California
Level Contributor
3 reviews
5 of 5 stars Reviewed March 19, 2015

My recent vacation was my first time in Santa Teresa. I came for seven days, ended up staying for fourteen and would have stayed longer if "reality" hadn't called me home. Hotel Playa Carmen was one of the big reasons I extended my trip. It's a small hotel, intimate, a place that you can start calling home. The location is... More 

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Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you! It was amazing to have you here. It was as if you worked here in the hotel, you were so at home and friendly. Thank you for making our days brighter. You're welcome here any time! Please come see us again soon. More 

Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2015

I stayed in this hotel in 2009 and had a very good memory of this stay. Therefore we decided to stay there this time as well. The staff is nice, the pool good, but unfortunately the room was a little dirty and run-down. I looked like the cleaning has been done superficially for years, especially in the bathroom. Stains on... More 

Was this review helpful? Yes
Roy U, Manager at Hotel Playa Carmen, responded to this review

Thank you for your comments. If our guests are not honest with us, we can't improve our service to them. We are in the process of minor repairs and other maintenance right now, which includes some deep cleaning. Thank you for choosing us in 2009 and 2015. You are welcome here any time! More 

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