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Occidental Grand Papagayo

4.0 of 5 Playa Buena, 485000, Costa Rica
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Occidental Grand Papagayo
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Occidental Grand Papagayo
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1,721 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Occidental Grand Papagayo
See the most recent reviews
11 reviews 11 reviews
11 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed August 13, 2008

We stayed at the Grand Papagayo from 4th July to 18th July 2008 (excluding 8th to 10th July when we stayed at the Arenal Observatory Lodge – see separate review) and overall was very impressed with this resort. We had paid a little extra for the Royal Club and the room was very good. The only problem we had was... More

Was this review helpful? Yes 6
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 12, 2008

The resturants and bars were just fab. Polite staff and good selection. However, it was difficult to book some of the resturants. Excellent food but the high quality ends there Hotel grounds are lovely. The beach is in a nice cove and very clean. Warm, clean water but a bit cloudy with sand. By far the worst thing about this... More

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 8, 2008

My husband and I just returned from a week at The Occidental Grand Papagayo. Everything was lovely and I highly recommend this resort and Costa Rica. Aside from our honeymoon, this was the best vacation we've ever taken. the atmosphere was friendly and relatively laid back - though people did dress for dinner. The Grounds Absolutely breathtaking and meticulously maintained.... More

Was this review helpful? Yes 5
Lexington, MI
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 7, 2008

We went to Costa Rica in May, the beginning of the rainy season in the Guanacaste Province. It usually rained after 2:00pm. We were up early had breakfast and enjoyed quite a bit of sun before the rain would set in. It was beautiful and you could watch the rain move across the land before it arrived at the hotel.... More

Was this review helpful? Yes 5
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed August 7, 2008

This place claims to be into eco tourism - but every day we would watch a river of raw sewage running down to the beach. We also had things stolen by our maid - I have yet to receive even an acknowledgement of this by the hotel Shame, as it could be a really nice place but for us, never... More

Was this review helpful? Yes
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 6, 2008

We arranged our own transfers to and from the hotel (from/ to San Jose) with interbus as the cost of getting them trough our travel agent was over £100 compared to £15 through interbus. We arrived at the hotel a little earlier than check in time so although we couldn't get to our room we could use the hotels facilities,... More

Was this review helpful? Yes 2
Toronto, Canada
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 4, 2008

After reading so many mix reviews of the Occidental Grand we were a little wary of what we would find. This was a romantic week without children and we really wanted to relax and enjoy as it was also my husband 40th Birthday. I must take my hat off to the staff they were always polite and helpful. They always... More

Was this review helpful? Yes 4
New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 31, 2008

Our experiences there were disappointing to say the least. This hotel is by no means a 5 star or even a 4 star hotel. Supposedly being a part of the Royal Club meant premier accommodations and service. Our first night we were in a standard room because they had overbooked the hotel. They attempted to make it up to us... More

Was this review helpful? Yes 1
Ithaca, New York
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 30, 2008

Everything you read in the reviews is quite accurate. Staff are incredibly friendly and accomodating - a monetary tip goes a long way as they work long hours, 6 days a week, for very little pay. Food in Oriental and Italian are both very good with excellent presentation, buffet gets boring after a few days. Beach is very mediocre, especially... More

Was this review helpful? Yes
London, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 25, 2008

Well, we’ve just got back from a fabulous 2 weeks at the Grand. I had spent a lot of time researching everything about Costa Rica before we went and it did not disappoint in any way. We went with First Choice which is the only UK company that offers package holidays to Costa Rica. We upgraded to Premier Class and... More

Was this review helpful? Yes 9
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Hotel Summarization (Beta)

What travelers say

  • Costa rica(35)
  • Italian restaurant(11)
  • Snack bar(10)
  • Very good(8)
  • Royal club(7)
  • Hot springs(7)
  • Grounds were beautiful(5)
  • Coco Beach(5)
  • Pool area(4)
  • Ocean view room(4)

Additional Information about Occidental Grand Papagayo

Address: Playa Buena, 485000, Costa Rica
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Occidental Grand Papagayo 4*
Number of rooms: 169
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Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia

1,933 photos of this hotel

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Room/suite (161)
Pool/beach area (306)
Hotel & grounds (378)
View from room (104)
Dining (58)
Family/play areas (6)
Bathroom (50)
Business center/function rooms (5)
Videos (4)
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All expert photos (217)
Amenities (16)
Beach (12)
Ocean View Room (with Honeymoon Premium Package) (26)
Pool (14)
Restaurants and Bars (64)
Royal Club Luxury Room (41)
The Hotel (44)

Management photos: Courtesy of the property manager

All management photos (31)
Pool/beach area (3)
Dining (1)
Hotel & grounds (1)
Other (26)
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