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Occidental Grand Papagayo

Playa Buena, 485000, Costa Rica
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Occidental Grand Papagayo
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Occidental Grand Papagayo
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1,930 reviews from our community

Traveler rating
    553
    672
    342
    215
    148
See reviews for
241
1,101
44
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (502)
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There are newer reviews for Occidental Grand Papagayo
See the most recent reviews
barrie
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 23, 2010

This was a very decent resort that definately photographs well. The food was great, especially the a la carte. The closing times of the bars and the way the a la carte is decided is not very good. I had a great trip. I would say that the main purpose of this review is for the touring that we took.... More 

Was this review helpful? Yes 2
New Orleans, Louisiana
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 22, 2010

My husband and I stayed at the Occidental grand Papagayo for our honeymoon and we had a wonderful time. When we arrived at the hotel check in was quick and simple. Our room was in buidling 24. We had a gorgeous oceanview and a private patio. We had fresh fruit and champage upon our arrival. Our room was perfect. It... More 

Was this review helpful? Yes 3
Georgia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 20, 2010

Lets start, the staff was great, front desk bar tenders and 85% of the servers. The real issue you guessed it, the rooms. Very out dated carpets stained tub and sink old old old, lots of mildew under the sink and the toilet well no water pressure to flush. The bed hard and smelly. Out side the above ground jacuzzis... More 

Was this review helpful? Yes 2
barrie
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 15, 2010

The resort was just like the pictures beautiful, but a warning needs to go out for those that dont like stairs. We counted 174 stairs just to get to the bar, store, all resturants and lobby area. We are in mid 30s and out of breath just climbing them we all were. It was hard not to when either at... More 

Was this review helpful? Yes 2
buffalo ny
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 15, 2010

We have visited this resort before as we are Allegro Vacation Club owners,4 years ago.This resort in my opinion has gone from a 4 star to a 2 star! This place has need for some SERIOUS maintenance. I don't know if they have routine maintenance or if they wait until it needs to be repaired maintenance,seems like the latter.We have... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 14, 2010

Hello Everyone, We had 15 in our group, from 25 years of age to me at 51. Travel: was ok, from Chicago to Atlanta to Liberia 12 hours total, including 6 hour air time. Liberia airport is very small and it was a bit slow, they did inspect everything coming in. From airport to hotel was about 25 minutes. Hotel:... More 

Was this review helpful? Yes 5
New Hampshire
Contributor
16 reviews 16 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 7, 2010

Let me start by saying that when I review the reviews on TripAdvisor I do so with "a grain of salt". There seems to be a "extremes" of opinions no matter what resort you are researching, the truth most likely falls in the middle. We consider ourselves to be "seasoned travelers" having taken vacations to resorts in Mexico and the... More 

Was this review helpful? Yes 1
Edmonton
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 6, 2010

After reading some of the reviews here I felt I had to comment. Some of the buildings at this resort are older and some guests did have problems with hot water or doors that didn't lock properly but they were dealt with promptly. I suggest if you have any problems talk to Elvis or Stephan in the Business office and... More 

Was this review helpful? Yes 2
Chicago, Ill
1 review
2 of 5 stars Reviewed January 28, 2010

Pros: The service at this hotel is very good. Food was pretty good. Cons: Are room was awful. I could only get scalding hot water in the shower (which did not feel good on my sunburn), The air conditioner only worked sometimes and dripped all night long or spit ice out at us. The walls are very thin and could... More 

Was this review helpful? Yes
Milwaukee, WI
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 27, 2010

We stayed at the Grand Papagayo for our January honeymoon. Overall, the service was fantastic. We arrived on a Monday and the service started out as outstanding, but later in the week as more guests arrived, the staff wasn't quite as attentive as they were earlier. Still, we had none of the problems I had read about in other reviews.... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Costa rica(35)
  • Italian restaurant(11)
  • Snack bar(10)
  • Very good(8)
  • Hot springs(7)
  • Royal club(7)
  • Grounds were beautiful(5)
  • Coco Beach(5)
  • Ocean view room(4)
  • Pool area(4)
Questions? Get answers from hotel staff and past guests. Ask a question

2,114 photos of this hotel

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Beach (12)
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Ocean View Room (with Honeymoon Premium Package) (26)
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Pool (14)
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Royal Club Luxury Room (41)
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