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Occidental Grand Papagayo

4.0 of 5 Playa Buena, 485000, Costa Rica
Best prices for: 1 room 1 guest
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Occidental Grand Papagayo
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Occidental Grand Papagayo
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1,835 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

The room was comfortable but not as nice as most all inclusives at which I have stayed. It was kept very clean. The food at the buffet and snack hut were not very good - left to dry out. The food at the Oriental was very good (but it is difficult to get reservations at the 3 specialty "restaurants" because... More 

Was this review helpful? Yes 1
Keswick, Canada
2 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed here for two weeks at the end of January. The food was excellent, staff were friendly and very helpful and the grounds were well landscaped (I could always find shade if I needed it from a tree or a lower inclined path to avoid the steeper inclines). A shuttle is always available for those who find the paths... More 

Was this review helpful? Yes 1
Toronto
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed in a Royal Club room and were quite pleased with the room. However, the resort did not have enough ammenities to provide enough value for the extra cost. As a Royal Club member they offered an: upgraded room (be ready for lots of stairs), reserved chairs by the pool (they struggle with this) and a members lounge (nice).... More 

Was this review helpful? Yes 3
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear Tilly22Toronto, Thank you very much for taking the time to share your recent vacation experience here at Occidental Grand Papagayo. We appreciate your comments and value you opinion greatly. Please be assured that we are always looking for ways to improve and exceed our guests expectations and we are investigating and taking action regarding the issues you highlighted. We... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 9 days and loved every minute of it,,,didn't want to leave,,the staff was great,the food was different every day in the buffet with the different themes and was great,the Ocean View in Blg 14 was fantastic,the rooms were well kept ,and even the animals were co-operative , Just a great place to relax and unwind,,thanks again to... More 

Was this review helpful? Yes 3
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear Don, Thank you so much for taking the time to share your recent vacation experience here at Occidental Grand Papagayo. We are delighted that we could contribute so much in making your first visit to Costa Rica so special. Thank you for your comments regarding our gastronomic offer, our location and its views, our rooms and of course, our... More 

Maine
Top Contributor
56 reviews 56 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Wonderful all inclusive resort. Buffet food was much better than average. Nice beach, pool. Staff was best. Pool and activities staff, particularly Jen Caroline and Victor, were friendly and had many activities without being pushy. Dining room staff were all attentive. Hostess, Patricia, remembered our names every day and took time to inquire about our day's adventures. We did several... More 

Was this review helpful? Yes 6
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear TotallyRelaxed, Thank you so much for taking the time to share your recent vacation experience here at Occidental Grand Papagayo. It delights us to read how much you enjoyed all our amenities, our facilites and the gastronomic choices that we offer. We are very proud that our team of staff made you feel so special. It will certainly pass... More 

Massapequa, New York
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed a week at this resort for a family vacation with my son and daughter and their spouses. We had a great time during the week. The weather was great and the resort was very well maintained with great scenery and wild life.. We stayed in buildings 19 & 20 which had a nice ocean view and the rooms... More 

Was this review helpful? Yes 5
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear Mike F, We would like to thank you very much for taking the time to share your recent vacation experience with your family here at Occidental Grand Papagayo. We are so pleased to read that you all enjoyed the accommodations, grounds, restaurants, activities and service. I will be sure to pass along your comments to my colleagues as I... More 

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The resort is small, maybe 170 rooms which means the pool isn't over crowded and there are lounge chairs to lay on. All the staff, from cleaning to the managers, truly wanted our stay to be the best it could be. The resort is all inclusive, there is a buffet in the main lobby and one in the snack bar... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear tjsaunders, We would like to thank you very much for taking the time to share your recent vacation experience here at Occidental Grand Papagayo. We were thrilled to read your wonderfully descriptive and indepth review of the what we have to offer our guests and are delighted that you had such a great experience. You have highlighted so many... More 

St. Catharines, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The staff here go out of their way to make your stay enjoyable. They are extremely friendly and our every need was met. The buffet food and pool snack restaurant was really tasty. Made in front of you sushi was THE BEST~The a la carte dinners were fabulous, decadent, and the wine served at these dinners was a very good... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear Annette R, Thank you so much for taking the time to share your recent vacation experience here at Occidental Grand Papagayo. Thank you for all your wonderful comments regarding our staff, our accommodations and our gastronomic offer. We are pleased that you enjoyed your stay so much you would definitlely return. We are grateful for all the feedback and... More 

Mishawaka, Indiana
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We were traveling with another couple and had a wonderful time at the Occidental Grand Papagayo. The staff was wondering and accommodating, the pool was beautiful and there was even a resort cat to keep me from missing my pets so much. The Fun Club staff (Victor, Michael and Jen) were extremely approachable and enhanced our experience greatly. We participated... More 

Was this review helpful? Yes 2
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear SMitchell_14, We would like to thank you very much for taking the time to share your recent vacation experience here at Occidental Grand Papagayo. We are delighted to read that you are looking forward to coming back! Thank you for your wonderful words regarding our staff and I will be sure to pass on your comments to all my... More 

Sudbury, Canada
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the resort between Christmas & New Years with a group of 8 family and friends. I can't say enough about most of the staff & the cleanliness of the rooms. This is a great adults only resort for people who are looking for some exercise. It is a good hike to the beach as well as just... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear Vickey Ken C, Thank you for taking the time to share your recent vacation experience with 8 of your friends and family here at Occidental Grand Papagayo. We appreciate all of your comments and value your feedback especially regarding the wait times you experienced in order to be seated in our Buffet. Please be assured that we have since... More 

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Hotel Summarization (Beta)

What travelers say

  • Costa rica(35)
  • Italian restaurant(11)
  • Snack bar(10)
  • Very good(8)
  • Royal club(7)
  • Hot springs(7)
  • Grounds were beautiful(5)
  • Coco Beach(5)
  • Pool area(4)
  • Ocean view room(4)

Additional Information about Occidental Grand Papagayo

Address: Playa Buena, 485000, Costa Rica
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Occidental Grand Papagayo 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia
Hotel Style:
#5 Top resorts Hotel in Gulf of Papagayo
#7 Luxury Hotel in Gulf of Papagayo
#7 Spa Hotel in Gulf of Papagayo
#8 On the Beach Hotel in Gulf of Papagayo

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