We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Occidental Grand Papagayo

4.0 of 5 Playa Buena, 485000, Costa Rica
#9 of 16 Hotels in Gulf of Papagayo
1,672 Reviews 3.5 of 5 stars
Best prices from these 9 sites
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Occidental Grand Papagayo
Professional photos View all
Browse nearby
Occidental Grand Papagayo
Write a Review

1,672 reviews from our community

Traveler rating
    447
    585
    301
    201
    138
See reviews for
218
946
32
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (382)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1672)
  • Mar-May only
    (437)
  • Jun-Aug only
    (446)
  • Sep-Nov only
    (336)
  • Dec-Feb only
    (453)
All months
Mansfield
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was a great resort. The staff was excellent in all aspects. The Fun Club and staff were also very good at their jobs. Beds were great, food good and fresh, scenery beautiful and the people were so gracious. Just got back from a great week. It is the rainy season but it really did not slow us down. Highly... More

Was this review helpful? Yes 2
New York
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Costa Rica is a beautiful country and this resort is no exception. The resort is not incredibly large, but it's absolutely beautiful. It's right on the beach and has one small pool. What's great about the hotel is all the free activities provided by the fun club each day (including snorkeling, kayaking, and rifle shooting). What's not so great about... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Friendly staff Clean property Beautiful but small Overpriced Very boring In the middle of nowhere No bar by the pool No wifi in the rooms Wifi at the lobby only Disco very small with no night life Food is very bad and repetitive 2.5 star rating.

Was this review helpful? Yes 6
Greenwich, Connecticut, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

During most of my vacation in Costa Rica, I was at a spectacular hotel called the Nayara which is located in La Fortuna de San Carlos, Costa Rica. Before we left, we decided to stay at a hotel near Liberia's Airport and stayed here. Let me just say that our room that they gave us was still under construction and... More

Was this review helpful? Yes 8
Roberto B, Public Relations Manager at Occidental Grand Papagayo, responded to this review

We regret that your recent holidays experience did not meet your expectations. We appreciate the comments you have made and investigating/working to resolve the issues you have mentioned. It is our goal to not only meet but exceed our guest expectations throughout their stay with us here at the Occidental Grand Papagayo. We thank you for your comments and ensure... More

Lakewood, CO
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

For your reference - we stay at the Royal Master Suite, as part of the Royal Club. My review is from that perspective, and as you will see, I highly recommend upgrading to Royal Club if you can swing it. My husband and I just returned from a weeklong stay at this resort and we could not be happier. During... More

Was this review helpful? Yes 3
Roberto B, Public Relations Manager at Occidental Grand Papagayo, responded to this review

Your comments and suggestion are very much appreciated. We continually look for ideas to improve our service to our esteemed guests at Occidental Grand Papagayo and exceed expectations whatever possible. Thank you for your comments and we hope to see you stay with us again in the future. Kindest Reagrds! More

Missouri
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this report 9/13 thru 9/20/2014. The resort is listed as an all inclusive where food and drink are included. While they may include they are only available some of the time. Breakfast lunch an dinner are available during specific times, food is not available all day long like other all inclusive resort and room service cost an... More

Was this review helpful? Yes 4
Syracuse, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for a total of 8 days (Monday to Tuesday) for our Honeymoon. The Weather: The weather takes a little bit to get use to the humidity, but sunny and warm the whole time. It rained maybe one time for less then an hour. The Food: So many people complained about the food, but we loved the food. We... More

Was this review helpful? Yes 2
Roberto B, Public Relations Manager at Occidental Grand Papagayo, responded to this review

Thank you for sharing your holiday experience here at Occidental Hotel Grand Papagayo. You have highlighted some great points. It was our pleasure to attend you on your stay in Costa Rica and we look forward to hosting you againg soon. Kindest Regards! More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We went there 3 times and we wrote all the details on a previous review. We had a lots of toubles with the rooms and the reservation and the custumer service in front desk was a desaster! We were very disapointed and mad about the bad administration of this Hotel. The food is just ok, the location and the rooms... More

Was this review helpful? Yes 9
Roberto B, Public Relations Manager at Occidental Grand Papagayo, responded to this review

Thank you for taking the time to share your experience with others. We are aware of the unfortunate incident that occurred during your stay with us and regret any inconvenience caused.We would like to take the time to ensure you and our future guest that appropriate action has been taken and these situations have been permanently resolved. We look forward... More

Coeur d'Alene, Idaho
Reviewer
3 reviews 3 reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was good. We were a younger couple on our honeymoon. It was a great experience. The hotel was a little boring for our liking but everything was great. The food was good, the drinks were good and the staff was extremely friendly. Steven in the bar was fantastic, great young man. We stayed for 6 nights and if we... More

Was this review helpful? Yes 4
Roberto B, Public Relations Manager at Occidental Grand Papagayo, responded to this review

Your feedback is very important for us. We are striving to not only meet but exceed our guest expectations when they visit us. Thank you for taking the time to write your review. We hope to see you here with us at Occidental Hotel Grand Papagayo soon. Kindest Regards! More

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from 2 weeks in paradise- August 29 to Sept 12 2014. After a small hiccup at check in (we had upgraded to the luxury club and the hotel advised they were unaware) we had a fabulous stay. We can't say enough about the staff who go above and beyond to make you feel comfortable and answer any questions... More

Was this review helpful? Yes 5
Roberto B, Public Relations Manager at Occidental Grand Papagayo, responded to this review

We thank you for your honest opinion and the great tips you have mentioned in your review. We appreciate your input in helping our future guest enjoy their experience with us here in the Occidental Hotel Grand Papagayo. It will be our pleasure to attend you on future visits with us. Kindest Regard! More

Do you own or manage Occidental Grand Papagayo?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Occidental Grand Papagayo? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Costa rica(35)
  • Italian restaurant(11)
  • Snack bar(10)
  • Very good(8)
  • Hot springs(7)
  • Royal club(7)
  • Grounds were beautiful(5)
  • Coco Beach(5)
  • Pool area(4)
  • Ocean view room(4)

Additional Information about Occidental Grand Papagayo

Address: Playa Buena, 485000, Costa Rica
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Occidental Grand Papagayo 4*
Number of rooms: 169
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, getaroom.com, BookIt.com, Hotels.com, Odigeo and Tingo so you can book your Occidental Grand Papagayo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia

1,867 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1638)
Viewed
Hotel & grounds (378)
Viewed
Room/suite (161)
Viewed
Pool/beach area (306)
Viewed
View from room (104)
Viewed
Dining (58)
Viewed
Family/play areas (6)
Viewed
Bathroom (50)
Viewed
Business center/function rooms (5)
Viewed
0:35
Videos (4)
Viewed
Other (566)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (217)
Viewed
Amenities (16)
Viewed
Beach (12)
Viewed
Ocean View Room (with Honeymoon Premium Package) (26)
Viewed
Pool (14)
Viewed
Restaurants and Bars (64)
Viewed
Royal Club Luxury Room (41)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay