After a bumpy start at the Grand Papagayo, my sister and I "settled" into the quiet but nice routine. I research my trips excessively before booking...I knew there were stairs and it was a hilly property. No problems for us 50-something ladies. I knew it was "quiet"...not lots of partying and drunken rowdiness at this hotel the week we were... more

In general/value: I was fairly worried after reading some of the negative reviews about the Grand Papagayo. I was thinking about taking my default choice in any destination - the Four Seasons. However, I am very happy to have chosen this option instead. As a traveller who has experienced the very utmost of luxury (places like the Mandarin Oriental, private... more

When I first arrived at the resort we were told we would have to wait a few hours to check in. No big deal, we ate breakfast and explored the grounds. When we got our key, it didn't work. We went up to the lobby and got a new one. It still didn't work. They changed the batteries on the... more

We have traveled extensively throughout Mexico and the Caribbean. The Occidental Grand was a lovely hotel and the staff was superb. We had a beautiful room with a great view. The restaurants were very good. The only time you cannot make reservations in advance is on Saturday and Sunday, but they accommodated us the day we arrived anyway. My only... more

My family just returned from a week at Occidental Grand Papagayo. We were a group of 15 people ranging in age from 6 to 85 out for a family reunion/adventure. All have traveled extensively and have stayed at other tropical "All-Inclusives". We found the setting to be beautiful, natural and quiet. Great snorkeling right off the small beach. The dining... more

Ever walk out of movie theater, and say, they showed all the good parts in the previews? The location was incredible, the views fantastic, the property stunning........... That's it , the dream just kind of ends right there. Service is available - when you go and ask for it unless you're eating dinner, no one will ask you if you... more

We had a fabulous time at the Occidental Papagayo. The service was wonderful and the resort was exceptionally clean. Restaurants: The two "reservation restaurants" were very nice. We preferred the Oriental restaurant over the Italian restaurant, but both were worth making a reservation for. You need to get up very early to book these, since they book very early. I... more

I have never been more determined to write a letter expressing displeasure than I have after staying at the Occidental Grand Papagayo. Aesthetically, the resort is very beautiful, and we enjoyed spending countless hours each day relaxing on the beach. However, our stay was marred by discourteous employees, mediocre food, and accommodations that were not provided. Service Attendants - Servers... more

We've been going to vacation once a year for 8 days to south americas, hoping this will be another great vacation First, We had to pay $55 from the airport to hotel but when we were coming back we only paid $45., so there is no set price so negotiate if you can. Hotel was nice and clean but Room... more