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Occidental Grand Papagayo

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4.0 of 5 Playa Buena, 485000, Costa Rica
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Occidental Grand Papagayo
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Occidental Grand Papagayo
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1,879 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars NEW

Me and my husband stayed at the Occidental Grand Papagayo Feb. 19-24. The resort is smaller than ones we have visited in the past, but it is beautiful. The views are amazing, the property well kept, and the beach was by far my favorite place to be on the resort. Please note, the property has a LOT of hills and... More 

Was this review helpful? Yes 1
Kingston, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

At the start, we were thinking that it was a 5 stars hotel. It’s not. Don't forget that the rules for smoking area the same in Costa Rica than in Canada. So you can smoke beside the lobby and at the beach. They have security guards that check for people smoking on their balcony. FOOD: The buffet is good, very... More 

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Paris, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were here between February 11 and 18, 2015 . We had an excellent vacation. To start , the weather was perfect everyday. We traveled Air Canada and the rep, Daniel , got us on our bus with no hassles and the 25 minute drive to the resort was enjoyable because he informed us with some Costa Rica facts as... More 

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Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear Sue C, Thank you so much for taking the time to share your recent vacation experience here at Occidental Grand Papagayo. We are so grateful for all your wonderful comments and appreciate the descriptive information you have offered to all our future guests. I will be sure to pass along your kind words to our staff whose goal is... More 

London, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Just got back last night from a great week! Not quite sure why there are so many negative reviews. The fun club staff were amazing - they let you now what is planned for the day; answer all questions in regards to the activities, and don't stand there and "harass" you to get involved. Food was good - nothing spectacular... More 

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Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear Gags66, Thank you so much for taking the time to share your experience at Occidental Grand Papagayo. We are pleased to hear you had a great week and enjoyed being involved with our Fun Club and the surrounding flora and fauna. We appreciate your feedback and appreciate all the tips and information you have provided to our future guests.... More 

Saskatoon, Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pros: The resort was clean, small and friendly. Both the staff and other guests were eager to connect and make friends. The wildlife was my favourite - friendly coati's and iguanas everywhere that would eat from my hands. Lots of birds and occasional howler monkey's as well. I'd heard lots about resorts shutting down in the evenings in costa rica... More 

Was this review helpful? Yes 3
Lynda Anne W, Reputation Manager at Occidental Grand Papagayo, responded to this review

Dear Carly T, Thank you for taking the time to share your recent vacation experience at Occidental Grand Papagayo. We are happy that you enjoyed the intimacy and staff friendliness of our resort along with the wonderful wildife to be found within. We are grateful for the information you have provided our future guests regarding the hotel facilities including the... More 

South Charleston, West Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Spent 12 days in Feb. and must say biggest problem I saw is that resort appears to be a bit understaffed. The staff that was there tried very hard to make everyone comfortable, but often they were overwhelmed. Carlos @ guest services, Carlos by the pool, Stephen at the beach bar, and the entire entertainment team seemed to work tirelessly... More 

Was this review helpful? Yes 2
East Greenville, PA
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had an awesome time here. No hotel will appeal to everyone but if you are a nature lover, this is it. The beach was beautiful! Wild and rocky, it provided us with incredible snorkeling opportunities. Unlike some other countries,we felt totally safe and were able to travel anywhere we wanted in the ocean and on the beach. There was... More 

Was this review helpful? Yes 4
calgary
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

During our coldest months in Canada, January, February; one of the surest place to be able to swim in a warm ocean is Costa Rica. It is also a very safe and friendly country to relax and encounter nature. Occidental Grand Papagayo is a adult only resort perfect for us and our adult children to spend time together. It is... More 

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Burlington, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This resort is two star at best. Not four star. Staff was friendy and helpful however they did not have much to work with. Food was recycled from. Breakfast to lunch then on to dinner. There was limited seating in all restaurants and had to wait even for buffet seating. Room had deficiencies as in toilet paper holder falling off... More 

Was this review helpful? Yes 2
Guelph, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

We just returned from Costa Rica on Wednesday. We booked the trip through Air Canada Vacations and were not disappointed with our decision. The resort is lovely. I cannot say enough about the amazing staff who go over the top to make your stay there the best. From the reception staff to the cleaning staff, there was always a smile... More 

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Hotel Summarization (Beta)

What travelers say

  • Costa rica(35)
  • Italian restaurant(11)
  • Snack bar(10)
  • Very good(8)
  • Royal club(7)
  • Hot springs(7)
  • Grounds were beautiful(5)
  • Coco Beach(5)
  • Pool area(4)
  • Ocean view room(4)

Additional Information about Occidental Grand Papagayo

Address: Playa Buena, 485000, Costa Rica
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Occidental Grand Papagayo 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Occidental Grand Papagayo Hotel Gulf Of Papagayo
Occidental Grand Papagayo Gulf Of
Occidental Grand Papagayo Costa Rica
Grande Papagayo Costa Rica
Grand Papagayo Liberia
Hotel Style:
#5 Top resorts Hotel in Gulf of Papagayo
#7 Luxury Hotel in Gulf of Papagayo
#7 Spa Hotel in Gulf of Papagayo
#8 On the Beach Hotel in Gulf of Papagayo

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