We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Papagayo Resort & Spa

Playa Arenilla, Costa Rica (Formerly Hilton Papagayo Costa Rica Resort & Spa)
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Papagayo Resort & Spa
Professional photos View all
Browse nearby
Papagayo Resort & Spa
Add Photo

2,413 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    1,022
    840
    320
    138
    93
See reviews for
732
1,093
25
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (622)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (2413)
  • Mar-May only
    (668)
  • Jun-Aug only
    (626)
  • Sep-Nov only
    (380)
  • Dec-Feb only
    (739)
All months
There are newer reviews for Papagayo Resort & Spa
See the most recent reviews
Jarvenpaa, Finland
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed February 15, 2013

I stayed here with my wife and 3-year old for 4 nights. In short we were pleased but it is nothing special. If I were to book another all-inclusive in this area I would select another hotel next time. ROOM: The resort is spread out over a very large area. If you get a room at the further end, there... More 

Was this review helpful? Yes 5
St. Louis, MO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 14, 2013

We just returned from our honeymoon in Costa Rica spending 7 of our 9 days at the Hilton Papagayo, Jan 31st-Feb 6th. I am a frequent traveler and very loyal to the hilton brand...this property did not disappoint and reminded me why I love Hilton. Right off the bat from check it we had a great experience, the staff was... More 

Was this review helpful? Yes 4
Tinton Falls, New Jersey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 14, 2013

We just returned from a week at this resort. We were a group of 10 older adults. This is a good place to go for a do-nothing but eat, drink, and loll-about vacation. The resort is set along a series of hills that slope down to 2 beaches and several swimming pools. The "bungalows", i.e. 2 adjoining motel type rooms... More 

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 13, 2013

A quiet location and the drive was not too far from the airport. Overall a great stay. Good service. Staff was professional and friendly, yet somewhat reserved. We are not super picky people but like good value for our dollar-and this was just that and more. The only time that we ran into a snag was when we booked a... More 

Was this review helpful? Yes 4
Minneapolis, MN
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed February 12, 2013

We stayed here for a couple nights in early Feb 2012. We had an ocean front room a short walk from the pool to the southwest. During our stay, power went out at least 4 times. One outage lasted 7 hours from 9AM to 4PM. As you can imagine, a tropical hotel with no power is less than desirable... although... More 

Was this review helpful? Yes 1
Tulsa, Oklahoma
Level Contributor
120 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
3 of 5 stars Reviewed February 11, 2013 via mobile

We spent two nights here in early February. We were impressed by only the spa. The rooms and grounds are in need of a major overhaul. There are maintenance issues everywhere. Areas in need of paint. Sidewalk issues. Housekeeping was subpar in our room with the minibar not stocked routinely and the bath not as clean as one would expect... More 

Was this review helpful? Yes 2
Spring, Texas
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 11, 2013

The staff at the Hilton Papagayo are the best! The food is wonderful and the location supreme for all of our excursions! Sibu Tours picked us up and took us to the Boriquin Resort for Horseback Riding and the absolute best canopy tour. Javier from Loving Costa Rica took us to the Palo Verde National Park and to eat at... More 

Was this review helpful? Yes
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 10, 2013

We just spent a week at the Hilton and had a generally positive experience. Like other reviewers, I would say that the Hilton management has been cheap with the upkeep, because the rooms were a little run down. Not the end of the world, since we only used them for sleeping but you expect a bit more from a five... More 

Was this review helpful? Yes 1
Stamford, Connecticut
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed February 10, 2013

This hotel is for people who come here to die. There is nothing to do without having to be bused off site. There is no Surfing, no real costa rican food. The food is all processed garbage and the alcohol is the cheapest stuff they can find. The sewage system leaches out onto the beaches with an awful stench. We... More 

Was this review helpful? Yes 3
Canby, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 9, 2013

My husband and I recently spent 4 days of our honeymoon here. The service is very good and the spa was very nice. The food was OK, but the drinks were very good and the bar service was attentive. The views were pretty and the weather was very hot. There is a prompt shuttle service to take you anywhere on... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

2,753 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2110)
Viewed
Dining (108)
Viewed
View from room (188)
Viewed
Hotel & grounds (562)
Viewed
Pool/beach area (423)
Viewed
Room/suite (230)
Viewed
Family/play areas (7)
Viewed
Bathroom (22)
Viewed
Business center/function rooms (4)
Viewed
2:14
Videos (1)
Viewed
Other (565)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (574)
Viewed
Adults-Only Pool (10)
Viewed
Amenities (138)
Viewed
Beach (40)
Viewed
Junior Suite (53)
Viewed
King Bungalow Oceanview (50)
Viewed
King Bungalow Tropical Garden View - Room 318 (9)
Viewed
King Bungalow Tropical Garden View - Room 370 (42)
Viewed
Main Pool (38)
Viewed
Restaurants and Bars (103)
Viewed
The Hotel (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (69)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (17)
Viewed
View from room (5)
Viewed
Dining (2)
Viewed
Pool/beach area (4)
Viewed
Bathroom (2)
Viewed
Other (22)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay