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Secrets Papagayo Resort & Spa

Playa Arenilla, Costa Rica (Formerly Hilton Papagayo Costa Rica Resort & Spa)
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Secrets Papagayo Resort & Spa
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Secrets Papagayo Resort & Spa
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2,417 Reviews from our TripAdvisor Community

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Traveler rating
    1,025
    841
    320
    138
    93
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732
1,095
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (623)
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    (668)
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There are newer reviews for Secrets Papagayo Resort & Spa
See the most recent reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 26, 2013

My wife and I stayed here for 6 nights (loyalty rewards program) and used it as a home base to go on a few trips in the area. The all inclusive aspect is very nice if you are on a budget (and if you are staying with HH points). It allowed us to spend money on excursions and a nice... More 

Was this review helpful? Yes 1
Cambridge, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 26, 2013

We had such a great time there! The bungalow that we stayed in were great(368)-seen howler monkeys almost everyday-great view and saw lots of cool looking birds. It was nice having the adults only area beside us-but really the main area was fairly quiet too. We never had to fight for a chair and the staff was always around cleaning... More 

Was this review helpful? Yes 1
Timmins, ON
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 26, 2013

Let's first start by saying the country is beautiful! First and foremost the resort is quite large and well maintained. Upon registering we notice this went rather quick and as usual the locals help you bring your luggage to your room. The one thing we thought should be addressed is that the lobby is not really a sociable area. One... More 

Was this review helpful? Yes 3
Muskegon, Michigan, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 25, 2013

We had a wonderful time at the resort. Everything was clean, the food was good, and the staff was very helpful. The number of restaurants was adequate and had many different choices. Coco beach was worth the time to see some of the local culture and a little tourist shopping. Not much close to the resort if you like to... More 

Was this review helpful? Yes 3
Gainesville, Georgia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 24, 2013

This is our second trip to this property ...the staff is the best .. when we drove up several of the staff remembered us from 2 years ago ..the food is great ... dinner was excellent every night .. the choice for breakfast were fresh and very good ... the staff at the bars were friendly and fun .. we... More 

Was this review helpful? Yes 4
Whitby, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 23, 2013

We could not have said it better ourselves. In short the resort provided us with everything we needed, we got exactly what we paid for. The people were friendly and accommodating, the food was very good and the rooms were very clean. We were looking for a relaxing vacation and we recieved exactly what we were looking for. We will... More 

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northern IL
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 23, 2013

I am a diamond member and travel a lot so I have a good understanding of what to expect from a hotel/resort and this was more than I expected. We spent 7 days there from Feb 12th thru the 19th. We will go back first chance we get. The resort is a very nice size now while there are shuttles... More 

Was this review helpful? Yes 2
Honolulu, Hawaii
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 22, 2013

Wonderful location and staff! We stayed there for four days and loved it. The staff was top notch, allways kind and helpfull. When my husband was not feeling well they sent up fruit and tea for him. I thought the inclusive service was a great value, the food and drink was very good. It added to my experence that we... More 

Was this review helpful? Yes 3
Vancouver, Canada
Level Contributor
64 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed February 19, 2013

I booked three nights here with my wife, 5-year old son, and infant daughter - after much deliberation. Whenever I see a big split in ratings on TripAdvisor with half saying "excellent" and a vocal minority screaming "terrible", I usually chalk it up to people's mismatched expectations - and found this to be very true with the Hilton Papagayo. So... More 

Was this review helpful? Yes 13
New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 19, 2013 via mobile

My boyfriend and I had planned to stay at the Hilton for 5 nights ending out 10 night Costa Rican vacation. We chose the Hilton based on the location (we wanted to relax on the beach) and the great experience Ed we have had at Hilton's in other places. We ended up switching our reservations after being at the hotel... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Very good(27)
  • Main pool(20)
  • Breakfast buffet(16)
  • Ocean views(11)
  • Coco Beach(11)
  • Friendly and helpful(9)
  • Palo Verde(8)
  • Shuttle service(8)
  • Great time(7)
  • Really nice(6)
Questions? Get answers from hotel staff and past guests. Ask a question

2,757 photos of this hotel

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Pool/beach area (425)
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Hotel & grounds (563)
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Room/suite (231)
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Dining (108)
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View from room (188)
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Family/play areas (7)
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Bathroom (22)
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Business center/function rooms (4)
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2:14
Videos (1)
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Other (565)

Expert photos: Taken by TripAdvisor travel experts

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Adults-Only Pool (10)
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Amenities (138)
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Beach (40)
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Junior Suite (53)
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King Bungalow Oceanview (50)
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King Bungalow Tropical Garden View - Room 318 (9)
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King Bungalow Tropical Garden View - Room 370 (42)
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Main Pool (38)
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Restaurants and Bars (103)
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The Hotel (91)

Management photos: Courtesy of the property manager

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All management photos (69)
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Hotel & grounds (17)
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Room/suite (13)
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Pool/beach area (4)
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View from room (5)
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Business center/function rooms (4)
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Dining (2)
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Bathroom (2)
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Other (22)
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