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Hilton Papagayo Costa Rica Resort & Spa

4.0 of 5 Playa Arenilla, Costa Rica
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Certificate of Excellence 2014
Hilton Papagayo Costa Rica Resort & Spa
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Hilton Papagayo Costa Rica Resort & Spa
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2,213 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Papagayo Costa Rica Resort & Spa
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Cleveland, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I vacationed at the Hilton Papagayo during the first week of December, and overall it was a good resort. The staff was attentive (Heber in the swim-up bar is very professional and makes a great pina colada) and the staff in the main lobby were very helpful. Our room was large with a garden view, which was... More 

Was this review helpful? Yes
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear LuvMoose, Thank you very much for taking the time to share your experience with us. We're glad to hear that you had a good time at our all inclusive hotel and Heber was s attentive. As well, we appreciate your constructive comments about the night entertainment and our restaurant reservation system, for sure important opportunity areas to improve and... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Loved the food. People were super nice, excellent customer service! The hotel was clean and very well situated not too far from the airport! The rooms have a great view would definetely recommend to others Loved the food. People were super nice, excellent customer service! The hotel was clean and very well situated not too far from the airport! The... More 

Was this review helpful? Yes
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Yerddysosa, Greetings from Costa Rica!! I am glad to read that you had great stay at Hilton Papagayo Costa Rica Resort & Spa and particularly we met and exceeded your expectations during your stay. I will let the staff know that they contributed to your one-of-a-kind experience. We can’t wait to see you again soon!! Sincerely, Miguel Eugene General... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My biggest problem with this resort was simply the false advertising. I certainly expect quite a bit more from a "4-star resort". The 5-star resort we stayed at was simply spectacular, so I had thought the Hilton would not be too far behind. Know what you are paying for before booking this hotel and expect no service or fancy amenities.... More 

Was this review helpful? Yes 2
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Kerri B, Greetings from Hilton Papagayo Costa Rica Resort & Spa. We are very sorry to learn that you felt something was missing overall with your stay. As a Hilton All inclusive resort in the area, we take great pride and responsibility in making our guests' experience, an unforgettable vacation and we are sincerely sorry that we did not... More 

Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from the Hilton Papagayo Resort and Spa. The hotel really makes you feel like you are experiencing Costa Rica. The bungalows are nestled in the landscape and the grounds are absolutely beautiful. It is quite spread out and walking is definitely required, though there are shuttles that will drive you. Personally I thought the walking was a... More 

Was this review helpful? Yes 1
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Steven19 Greetings from Costa Rica!! I am glad to read that you had great stay at Hilton Papagayo Costa Rica Resort & Spa and particularly we met and exceeded your expectations during your stay. I will let Oscar, Imer Kevin and Allen know that they contributed to your one-of-a-kind experience. We can’t wait to see you again soon!! Sincerely,... More 

Stratford, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel with great amenities. Staff were polite and genuinely concerned with how we were feeling during our stay. Staff were willing to do whatever was needed to ensure we enjoyed our time at Hilton Papagayo. Truly would recommend this hotel to others. Enjoy!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Benjamin H, It was delightful to read your review and I am very glad you enjoyed your stay at the Hilton Papagayo Costa Rica Resort & Spa! Thank you for choosing to come here. Thank you also for highlighting so many aspects you found fantastic at the hotel. I'm most proud we were able to deliver outstanding customer service... More 

Fort Wayne, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Can't say enough nice things about the fabulous staff, wonderful beach and incredible food. Driver JJ and entertainment Allen went out of their way repeatedly to be helpful and engaging. Staff is helpful without being annoying, not easy to achieve. Would go back! FYI-mentioning staff by name gets them recognized at staff gathering/party so for all future review writers please... More 

Was this review helpful? Yes 1
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Marcia H, Greetings from Costa Rica. Thanks for staying with us at the Hilton Papagayo Costa Rica Resort & Spa. I’m happy to hear that you enjoyed your stay and that Jairo and Allen was helpful! I’ll be sure to share your comments with them. See you soon, Miguel Eugene General Manager More 

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My husband and I just returned from our trip to Costa Rica and loved every second of it. I used my Hilton points to stay at the Hilton Papagayo resort and it was totally worth every point spent. The hotel is located about 20 minutes away from Liberia airport, which is very convenient. We used a company called costaricabestrips to... More 

Was this review helpful? Yes 1
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Kaydgeee, Greetings from the paradise! Thank you for taking a moment to share your fist all inclusive stay experience at Hilton Papagayo Costa with the tripadvisor travelers We are happy to know your all inclusive vacation was a success! I will let the staff know that they contributed to your one-of-a-kind experience. We hope, even being such a frequent... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My family just returned from a 5 night stay at the Hilton Papagayo Resort in Costa Rica and I wanted to share my experience while the memories are still fresh! The hotel is lovely and the staff is top notch. Everyone was extremely friendly and helpful. The food is great with both exotic and more tame options available for those... More 

Was this review helpful? Yes 1
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Nycminnie, Thank you for sharing your comments. We are very grateful for the opportunity you provided us to host your visit. I hope your overall stay in Costa Rica was a very enjoyable one and that soon you can plan on a return trip. Thank you for staying at Hilton Papagayo Costa Rica Resort & Spa! Sincerely, Miguel Eugene... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Had an amazing time at this property. The staff was pleasant and always there for whatever we needed. Our son is special needs and they were excellent with him as well. Food and drinks were very good. Loved that you could kayak anytime and do the tour for free. The beach and pools were wonderful as well. Loved that you... More 

Was this review helpful? Yes
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Beverly C, It was delightful to read your review and I am very glad you enjoyed your stay at the Hilton Papagayo Costa Rica Resort & Spa! Thank you for choosing to come here. Thank you also for highlighting so many aspects you found wonderful at the hotel. I'm most proud we were able to deliver outstanding customer service... More 

Ann Arbor, Michigan
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this place! Best Vacation ever! Beaches, were clean, quiet, and peaceful, bring your water shoes and walk the shoreline around the point for a spectacular view of the sunset and the crashing of the water around you. Staff, friendly and always lending you a hand or advice. They were willing to bend over backwards to make the stay one... More 

Was this review helpful? Yes
Miguel_Eugene, General Manager at Hilton Papagayo Costa Rica Resort & Spa, responded to this review

Dear Eric L, Greetings from the paradise! Thank you so much for your compliments. We truly appreciate your words and are proud you have had fantastic experience from start to finish! We hope, even being such a frequent traveler, that we will have the opportunity to welcome you again. With best regards, Miguel Eugene General Manager More 

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Additional Information about Hilton Papagayo Costa Rica Resort & Spa

Address: Playa Arenilla, Costa Rica
Phone Number:
Location: Costa Rica > Province of Guanacaste > Gulf of Papagayo
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Papagayo Costa Rica Resort & Spa 4*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Orbitz, BookIt.com, Expedia, Cheap Tickets, Hilton Hotels, Despegar.com, Hotels.com, Priceline, Booking.com, TripOnline SA and Tingo so you can book your Hilton Papagayo Costa Rica Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Papagayo Costa Rica Hotel Gulf Of Papagayo
Hilton Papagayo Costa Rica Resort And Spa
Fiesta Premier Costa Rica
Hilton Gulf Of Papagayo
Gulf Of Papagayo Hilton
Fiesta Resort Costa Rica
Fiesta Premier Resort Spa Costa Rica
Hotel Style:
#3 Family Hotel in Gulf of Papagayo
#3 Romantic Hotel in Gulf of Papagayo
#3 Top resorts Hotel in Gulf of Papagayo
#4 Spa Hotel in Gulf of Papagayo
#5 Luxury Hotel in Gulf of Papagayo
#5 On the Beach Hotel in Gulf of Papagayo

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