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PARKROYAL Penang Resort, Malaysia

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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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PARKROYAL Penang Resort, Malaysia
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PARKROYAL Penang Resort, Malaysia
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1,709 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (416)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1709)
  • Mar-May only
    (430)
  • Jun-Aug only
    (434)
  • Sep-Nov only
    (412)
  • Dec-Feb only
    (433)
All months
There are newer reviews for PARKROYAL Penang Resort, Malaysia
See the most recent reviews
New Delhi/London
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 8, 2012

This hotel must be one of the best properties by Parkroyal. Our room was good but the breakfast was amazing. It is also very well located...very close to the beach. The room service was also awesome. Wish we had stayed here longer.

Was this review helpful? Yes 2
Management response:

Dear krgava , Thank you so much for your positive feedback and real happy you enjoyed our famous Breakfast, very happy we made it right for you. Have a great day and hope to welcome you back soon. Very sincerely, François More 

Riyadh, Saudi Arabia
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 8, 2012

this hotel is perfcet in many ways, espicially for the honeymooners ;) due to many attractions are around and nightlife is fabulous. Also, the sea view at this hotel, jet-ski, parachute and other water games are very interesting.

Was this review helpful? Yes 1
Management response:

Dear Mujammami , Thank very much for your kind words and comments, greatly appreciated. Have a lovely day ahead. Very sincerely, Francois More 

Picton, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2012

Thankfully we spent the last week of our holiday at the Parkroyal Penang Resort. It was a fantastic place to relax.The staff are friendly & professional. Good food that is well presented. Clean & tidy.The resort is well located for the night markets,restaurants,local shops. The only small criticism we have is the room decor is slightly dated, but this we... More 

Was this review helpful? Yes
Management response:

Dear WarrenA910, So nice to hear of such positive comments and feedbacks, really happy you had memorable hotel experiences with us. In regards of the room yes we are in process to up grade our rooms and facilities to ensure our guests comfort. Have a lovely day. Very sincerely François More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 7, 2012

as per this review,everything at this resort was spot on. I would recommend it to everyone [top class]], Richard was very helpful and courteous at all times.

Was this review helpful? Yes 3
Management response:

Dear celt255103, You are too kind and can’t thank you enough for your kind words. I am really happy you had memorable experiences with your stay with us. We look forward to welcome you back soon. Have a fantastic day Very sincerely, Francois More 

Saudi arabia Dahrhan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2012

It was an excellent trip I really enjoy my sating at PARKROYAL Penang Resort and I observed that the management of the hotel is working very hard to satisfy the gusts and thanks for the three offers.

Was this review helpful? Yes 1
Management response:

Dear AHMAD A, Your kind words will be share with the Team and will come a really big boost of moral. Thank you, Thank you , Thank you a million Very sincerely Francois More 

Lombok, Indonesia
Level Contributor
133 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 6, 2012

The hotel located quite in the centre where restaurant and shopping area are just a walk away. the swimming pool is cool enough but the beach is not really nice with a big wave at that time.

Was this review helpful? Yes 1
Management response:

Dear Xotica123, Thank you very much for sharing and am pleased you had a pleasant stay with us in Penang. Have a lovely day. Very sincerely François More 

Perth, Australia
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 4, 2012 via mobile

I stayed at ths hotel in the early 1990's and really enjoyed my stay. I decided to revisit this trip. Sadly i will not be back again. The hotel has great facilities but it is really looking old and tired. We had a grand deluxe seaview on level 6. The welcome pack comprised two cookies placed in front of a... More 

Was this review helpful? Yes 1
Management response:

Dear Xotica123, Thank you very much for sharing with us your experience and deeply regret that it was not up to your expectation. We are in process to upgrade our rooms and facilities this year and do sincerely hope you could give us an opportunity to prove you that this experience was not our usual standard and will personally ensure... More 

Melbourne, Australia
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 4, 2012

Parkroyal was a great place to stay for a long weekend. It wasn't super luxurious, but that suited us fine. Our room was great, we had a twin which was lovely and big, with a fantastic shower. Would have been nice to have a balcony, but you cant expect to have everything. The buffet breakfast was also really good, and... More 

Was this review helpful? Yes
Management response:

Dear LindseyErin, Thank you very much for taking the time to share with all of us. I am glad you had memorable hotel experiences and you did enjoy our food for which we have gain quite a reputation for quality and portioning. I will pass your kind comments to my crew and will surely come as boost of moral to... More 

Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 4, 2012

All in all a well sorted hotel in a great location. As usual with Malaysian hotels western guests are restricted to "turkey bacon" in the absence of proper bacon. It would be nice if they could recruit one chinese cook to handle the western part of the breakfast menu.

Was this review helpful? Yes
Management response:

Dear William C, Nice to know you had a great time with us. Yes for the bacon very regrettably it is not the Chef issue as we do have a Chinese Chef preparing Chinese cuisine but it is more a country regulation whereby we cannot serve Pork and none halal food in some outlets as respect of the Muslim community.... More 

Singapore, Singapore
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed July 2, 2012

My very first time staying at Batu Ferringhi after many uncountable years. I booked a stay for two deluxe connecting rooms and was pleasantly pleased to find that I was upgraded to a Grand Deluxe. It was simply heaven to be awoken to the sounds of the crashing surf in the morning and lulled to bed to the rippling waves... More 

Was this review helpful? Yes 2
Management response:

Dear HotMama_Dev, So nice to hear about the great time you had with us. I am very pleased to read your positive comments which are very reassuring for all of us at the hotel. Thank you once again for sharing and I wish you a beautiful day. Very sincerely, Francois More 

Hotel Review Summarization

What travelers say

  • Night market(45)
  • Park royal(21)
  • Pool area(16)
  • Very good(12)
  • Buffet breakfast(12)
  • Sea view(10)
  • Great location(7)
  • Kid Club(7)
  • Water sport(7)
  • Friendly and helpful(6)
Questions? Get answers from hotel staff and past guests. Ask a question

1,682 photos of this hotel

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Room/suite (155)
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Pool/beach area (211)
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Dining (62)
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Bathroom (34)
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Hotel & grounds (198)
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Family/play areas (43)
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Other (185)

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Amenities (111)
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Beach (21)
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Children's Pool (14)
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Family Room (50)
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Grand Deluxe Room (47)
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Lanai Suite (87)
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Main Pool (17)
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Ocean Palm Suite (67)
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Premier Suite (54)
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Restaurants and Bars (83)
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Standard Room (39)
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Superior Room (40)
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The Hotel (74)

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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