We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

PARKROYAL Penang Resort, Malaysia

Certificate of Excellence
Hotel deals
Hotel packages
Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Special Price
20% off room rate
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
PARKROYAL Penang Resort, Malaysia
Professional photos View all
Browse nearby
PARKROYAL Penang Resort, Malaysia
Write a Review

1,613 reviews from our community

Traveler rating
    661
    639
    211
    70
    32
See reviews for
536
639
49
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1613)
  • Mar-May only
    (413)
  • Jun-Aug only
    (355)
  • Sep-Nov only
    (412)
  • Dec-Feb only
    (433)
All months
There are newer reviews for PARKROYAL Penang Resort, Malaysia
See the most recent reviews
Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2012

i'm happy to recommend this holiday resort. good location and the service is friendly and attentive right from the begining on emails when i needed info about their location, facilities, and travel info; through to the very end. the back of the resort is facing the beach which is awesome! i particularly liked the peaceful morning walk. breakfast is average... More 

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Sonnya L, Thank you for kind and generous comments and kind recommendation. We are so pleased that you enjoyed your time here with us. At PARKROYAL Penang Resort we are working hard to create memorable experiences for all our guests. We aim to help you relax and enjoy your holiday, taking back home great memories of your time here.... More 

Burleigh Heads, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2012

My family and I have just returned from 11 fantastic nights at the Park Royal and were extremely impressed by the hotel. I'd read the reviews of it on Trip Advisor prior to booking and expected a slightly run down hotel. It was the complete opposite. We arrived late at night and had requested interconnecting rooms for my children. The... More 

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear WendyP2012, Thank you so so much for your kind feedback and a big thank you very much for your continuous support, greatly appreciated! It is absolutely great to find out that we created memorable hotel experiences and can’t thank you enough for your recommendation. With the Team I look forward to welcome you back in a not too distant... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2012

I was pleasantly surprised during my hotel stay after reading trip advisor reviews of 'hotel needs updating' and various 'issues with menu selection', prior to a five day visit to this resort. My expectations were exceeded. I arrived on Sunday evening to meet colleagues for dinner at the beach bar restaurant. Location was idyllic, colourful para-sailing, jet skis, and horses... More 

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Grant J, I am very happy to read that we exceeded your expectations while staying with us. Yes at time, we may fail in our service delivery but the faster we know about it the best we can remedy to the situation and assure our guests comfort and satisfaction. Your kind comments will be surely passed on to all... More 

st ives cornwall uk
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed April 3, 2012

We stayed here for 9 nights in March we had a balcony room on the 6th floor, the room had a great view of the swimming pool and out to sea. The room was clean, and a nice big bed flat screen TV and DVD player. Bathroom was clean and towels changed daily. The rest of the hotel is a... More 

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear chrisebabes, Thank you for your kind comments and are pleased to know that you enjoy your stay with us. In regards of the non smoking policy, it is enforce in all the rooms mainly and restricted in some specific public areas only, my sincere apologies for any miscommunication which could have taken place. We have taken note of your... More 

Rugby, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 3, 2012

Positives The hotel is situated in a good location in the resort with everything you need just being a short walk away, shops, bars, restaurants and a night market on your doorstep. The staff are a credit to this hotel, very friendly, very helpful and very polite. The hotel is clean and tidy and well presented with everything you need... More 

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Knighty274, I am so pleased to read of your positive feedbacks and can’t thank you enough. It is refreshing to read your comments and motivate us to work harder in creating more memorable hotel experiences throughout the hotel. In regards of the food & beverage pricing, it is very difficult to be compared, honestly, against outside stand alone restaurant... More 

UK
Contributor
19 reviews 19 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed April 2, 2012

We chose this hotel because of the beach and location: Beach - small strip of beach that runs the length of Batu Ferrenghi. The beach is public with a small roped off swimming area, outside of this you are likely to get knocked out by the extensive jet ski activity. Room - Ocean view suite. Good size room with large... More 

Was this review helpful? Yes
sofia,bulgaria
Contributor
13 reviews 13 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 30, 2012

the hotel is good with nice park and big swimming pool the rooms and furniture need a bit of renovation, but are good restaurant is good too just few steps from the hotel you can find local restaurants right on the beach /not very clean/, where you can find fish,crabs everything from the sea fished the same day PENANG ISLAND... More 

Was this review helpful? Yes 4
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear rumiana1951, Thank you for your kind words and pleased to hear you enjoyed our quality food. However, I sincerely regret you did not enjoyed Penang island, the State is actually working very hard to improve the water quality and with the hoteliers we are doing our best to also assist in any possible ways, we start to see results.... More 

Perth
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 26, 2012

As a regular at the Parkroyal they have maintained their most friendly staff who always make you feel so welcome along with superior accommodation. Their domestic staff are always courteous and obliging and greet you with a smile on their faces. The gardens would have to be the best along Batu Ferringhi and the pool is always prestine clean which... More 

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear , Thank you , thank you thank you for your kind message and comments, you made all of us blush :-). It is always very nice to hear from our guests when we do it right. We look forward to welcome you back to the resort Very sincerely, Francois More 

Jakarta, Indonesia
Top Contributor
104 reviews 104 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 23, 2012

This is a good hotel in Penang. A little outdated but with very good quality of food (breakfast and lunch). The beach in front of the hotel is not amazing but I believe that all Penang is like this.

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Corbellini, Thank you for sharing your positive experiences and we are delighted to know that we have succeeded in making your stay an enjoyable one. I am pleased to know that you enjoyed our famous Breakfast, one of the highlight of the hotel with its famous buffets and food quality we are renown for. Have a lovely day ahead.... More 

Hangzhou, China
Top Contributor
69 reviews 69 reviews
20 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 22, 2012

Hotel: From Penang Airport to the hotel took approx 40mins by taxi (cost around 60MYR). The Hotel is situated right next to the beautiful Batu Ferringhi Beach. Although hotel shows some aging, it has every facility to make your holiday memorable. Loved the high ceiling open air lounge/bar area leading up to the pool with the view of the ocean.... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

1,635 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (887)
Viewed
Hotel & grounds (188)
Viewed
Pool/beach area (194)
Viewed
Room/suite (141)
Viewed
Dining (58)
Viewed
View from room (71)
Viewed
Bathroom (31)
Viewed
Family/play areas (38)
Viewed
Business center/function rooms (1)
Viewed
2:14
Videos (1)
Viewed
Other (164)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (704)
Viewed
Amenities (111)
Viewed
Beach (21)
Viewed
Children's Pool (14)
Viewed
Family Room (50)
Viewed
Grand Deluxe Room (47)
Viewed
Lanai Suite (87)
Viewed
Main Pool (17)
Viewed
Ocean Palm Suite (67)
Viewed
Premier Suite (54)
Viewed
Restaurants and Bars (83)
Viewed
Standard Room (39)
Viewed
Superior Room (40)
Viewed
The Hotel (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Dining (2)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
View from room (2)
Viewed
Family/play areas (7)
Viewed
Hotel & grounds (2)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question