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All 12 Batu Ferringhi hotels

PARKROYAL Penang Resort, Malaysia

4.0 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Ranked #5 of 12 hotels in Batu Ferringhi
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed February 2, 2009
Mrs-white-wine Perth
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1,293 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
There are newer reviews for PARKROYAL Penang Resort, Malaysia
See the most recent reviews
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 2, 2009

We stayed at this hotel during Easter 2008. We have been to Penang countless times over the years, and the last four times we stayed at the Golden Sands which is a fantastic hotel. However, due to the Golden Sands only having family rooms with hillside views, we decided to try something new as we had heard the family rooms... More

Was this review helpful? Yes 3
Hong Kong
Top Contributor
54 reviews 54 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 30, 2009

Parkroyal Penang is a rather large hotel with great services and food. Breakfast choice was very impressive. The Spa we had two bookings for facials and massages. Both services were relaxing and very enjoyable albeit not cheap. Pool was lovely and very clean. The cafe Cool Bananas served excellent food for day snacks. Staff very polite and helpful. We asked... More

Was this review helpful? Yes 1
Sandy, United Kingdom
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed January 17, 2009

We stayed there with family over Christmas . Originally we had booked a family room but were upgraded on arrival to a junior suite which was great. The hotel has undergone renovation in recent years and is a good reasonably priced beach resort for this area. The buffet breakfast was excellent and food in general in the hotel was of... More

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Perth, Australia
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 8, 2009

Nice enough hotel but, all in-house prices for drinks and food are very expensive. Hillview rooms are plain in decor (very Australian) and the hallways reek of 2nd hand cigarette smoke. The Staff are friendly if somewhat unwilling to negotiate on upgrades or extras. The lobby bar/lounge is nice but too costly to stay too long. Tours are expensive, informative... More

Was this review helpful? Yes 2
Top Contributor
52 reviews 52 reviews
39 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 4, 2009

I was there for over three nights. It is a lovely place, the grounds are gorgeous. But the room was a tad old, and mine faced a mosque, so be be prepared to wake with the morning prayers. Service was a problem because I don't speak Malay, and it seems that the staff - esp the ones from the restaurant... More

Was this review helpful? Yes 1
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 30, 2008

Before I start this review, I would like to clarify that we are a very ordinary couple who have travelled quite a lot over the years and don’t expect to find facilities such as we have in the UK. I read the Trip Advisor reviews extensively and decided that the hotel and resort were what we were looking for as... More

Was this review helpful? Yes 5
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 29, 2008

Please read this review before booking this hotel. We booked with Thomsons thinking this would be a nice hotel. What a big mistake. When we arrived after a 15 hour trip we had to wait 3 hours in winter clothing in 30c heat, before we were given our room keys. The room we book was meant to have hillside view,... More

Was this review helpful? Yes 6
Perth, Australia
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 28, 2008

Every night a terrible band plays to an empty lobby that every room in the hotel can hear until midnight. Dated rooms with hard beds. Beach not nice or safe for kids with quad bikes, para sailing and horses making it too dangerous. Murky water full of jet skis and boats. Charged my credit card $5000 by accident- major dramas... More

Was this review helpful? Yes 3
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 28, 2008

We originally had booked Thailand but decided to go to Penang instead. The hotel is nice, with a view of some sort from most rooms. The pool is very nice and relaxed. The night markets are right at the hotel so it is very easy to find them. I had some trouble with one of my molars, but other than... More

Was this review helpful? Yes 1
Toronto, Canada
15 reviews 15 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed December 17, 2008

we stayed at this hotel for 3 nights in Dec 2008. It was the worst experience of my life. The hotel was okay - location is reasonable and the room was acceptable standard. But the service was horrendous. In all of my travels this was the worst service in a 5 star hotel. Whenever I asked for anything it took... More

Was this review helpful? Yes 2
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Additional Information about PARKROYAL Penang Resort, Malaysia

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi

816 photos of this hotel

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Pool/beach area (163)
Room/suite (126)
Dining (51)
View from room (66)
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Hotel & grounds (164)
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Family/play areas (38)
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Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Batu Ferringhi #4 Business Hotel in Batu Ferringhi #4 Spa Hotel in Batu Ferringhi #5 On the Beach Hotel in Batu Ferringhi #5 Luxury Hotel in Batu Ferringhi #6 Romantic Hotel in Batu Ferringhi
Hotel Class
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 
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