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PARKROYAL Penang Resort, Malaysia

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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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PARKROYAL Penang Resort, Malaysia
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PARKROYAL Penang Resort, Malaysia
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1,613 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
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  • Arabic first
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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There are newer reviews for PARKROYAL Penang Resort, Malaysia
See the most recent reviews
Cardiff, United Kingdom
Top Contributor
65 reviews 65 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my girlfriend for 2 days and one night and was very impressed. It is quite pricey for Malaysia but it does provide a western level of luxury. Pros: Good location Nice rooms Nice pool area Decent drinks menu Good sea view WiFi Large (but very busy) breakfast options Would stay again and recommend.

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Damian G, I am pleased you enjoyed your stay with us in Penang. Thank you for your kind comments, only trying my best with my Team to assure everyone has a memorable time at PARKROYAL Penang Resort. Thank you very much for your kind recommendation and support, very motivating to all of us at the Resort, as really at... More 

Surfers Paradise, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Park Royal Penang after 8 nights in Thailand at a five star hotel, which deserved its five star rating. At Park Royal there is no welcoming drink whilst waiting in the lounge area to be checked in and no escort to your room. Our room was a good size with a serviceable bathroom, however the bedroom... More 

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear dij50, Thank you very much for taking the time to share your comments with us. First of all allow me to offer you my most sincere and deepest apologies for not providing you a more pleasant and positive hotel experience. I sincerely regret that we did not had the opportunity to meet during your stay as I would have... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in PARKROYAL Penang Resort, the rooms were comfortable and had a magnificent view, extremely spacious, well-appointed and beautifully. An excellent buffet breakfast. Seating outdoors and relaxing just perfect. The staff so very helpful, friendly and professional, with Malaysia Greeting from doorman and once were entering corridor we just love it the fresh, natural scent in entryways and exits. Welldone!

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Rosato E, We were so pleased to read your comments and glad you found our breakfast excellent as well as our Associates. Your generous comments will surely come as a great motivation to all of us at the Resort. Thank you so much for your confidence in us and for your preference of PARKROYAL Penang Resort, real nice and... More 

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hotel had all we needed. Clean rooms, good breakfast, pool bar and staff were all excellent. Pool cocktails were very good and reasonably priced. Convenient to Night Markets and good local restaurants. Next time will opt for sea view room. WiFi was a bit slow and inconsistent.

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Muttibear, It is with sincere great pleasure we read your kind message and we are so, so pleased that your had a fantastic time in our pools and also enjoyed our breakfast and cocktails. I regret you did not contact us we could have assisted you with the power wifi connection to ensure a more pleasant experience. We all... More 

Senior Contributor
23 reviews 23 reviews
20 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed hear for 4 nights and we had a great time. The food was great and the staff where very friendly. The gardens and the pool are really good , at night the street outside converts into a market. There are a lot of local places to eat and the food was very nice.

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Macka6969, How nice to read our real nice feedback , so nice of you to share with all of us. Again I know it is expected from us and also know we are not always perfect but we try and reading your comments really give us a big boost of moral and help us greatly to work harder to... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pleasant stay. Shame they refuse to cook pork. Chicken sausages and beef bacon not the same at breakfast. I know it's a predominantly Muslim country but should cater for international guests.nevertheless overall a lovely hotel with great facilities and some lovely touches like brining fresh baked cookies to your room everyday

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear roonstar1234, Thank you so much for taking the time to compliment our services during your last stay with us. Regrettably Pork is not an item on the menu as respect of our local guests and following the traditions and culture of the country. As usual I will share your kind comments with my Team which always come a great... More 

Victoria, British Columbia, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were not impressed with this hotel - the food was quite expensive and the bartenders could not make a decent drink. Whatever we ordered they all tasted the same. The deluxe "King Size" bed was actually two beds that were hooked together so you had a crease going down the centre of the bed. The breakfast buffet was okay... More 

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Lynn W, Thank you so much for taking the time to share with all of us! First of all I personally sincere apologies on behalf of my Team for any unfortunate incidents with the poor service and most unusual incident with the pest for which we have taken immediate actions that could have created discomfort and a poor experience... More 

Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We just got back from our 2 night stay at Park Royal Penang. It was a nice and relaxing experience there. The staff are all friendly, warm and courteous. The beds were nice and firm. Our rooms were quiet, no complaints on noise pollution at all. We also enjoyed the breakfast buffet spread. Having breakfast on the outdoor patio area... More 

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Clarelim, Thank you very much for your kind message above as well as your positive comments toward our hotel and your experience with us and in Penang. It is always very nice to hear from our guests when we do it right and successfully achieve our goal in creating memorable hotel experiences while staying with us at PARKROYAL Penang..... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was really romantic.we stayed there for3night. But it was too less for such a hotel and such island!! Park royal staff was really warm well come! I recommend this hotel for honey moon, relaxing, couple and families!! Thanks for every thing

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear razieh67, Thank you very much for your generous comments which really are not only very much appreciated in our recognition of our good work toward excellence but also make us very proud to have succeeded to achieve our aim in providing you memorable hotel experiences. It is always a fantastic feeling to know we have succeeded in making someone... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Had an awesome stay at park royal hotel. Very nice very welcoming n very friendly people. Penang just has a simplicity about it loved the island. Halaal food is not a problem at all n kfc at Kuala Lampur airport is the best I've tasted.

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear SHAMIMACASSIM, Thank you so much for such kind comments. It is really nice to hear when we succeeded in making someone else happy and having great positive experiences while staying with us in our Resort. It made not only my day like but also the one for all our Associates. With the Team at PARKROYAL Penang Resort, we are... More 

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