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PARKROYAL Penang Resort, Malaysia

4.0 of 5 Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Certificate of Excellence 2014
PARKROYAL Penang Resort, Malaysia
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PARKROYAL Penang Resort, Malaysia
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1,543 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
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Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was my first time staying at Parkroyal Penang Resort and I must say that it has been a great experience. No doubt that I will come back again. The staff and service were warm and friendly from the time we arrived all the way till we checked out. Layout of the hotel was charming for a family resort with... More 

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Johor Bahru, Johor, Malaysia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Parkroyal Penang for 2 nights over the Chinese New Year period. Had a wonderful time. Although the hotel was full with guests, service throughout the hotel remained attentive and helpful. The children thoroughly enjoyed themselves at the KokoNut club and splashing in the pool. They loved the food served at F&B outlet Cool Banana. Our rooms were... More 

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Kuala Lumpur
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed in Parkroyal Penang over the long weekend break with my family. We had a lovely time and the rooms were spacious with comfy beds. The amenities were great - kids loved the pool with the slides and the kids club and I personally enjoyed the sun beds with beach view and the reflexology at the poolside massage hut.... More 

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Hong Kong, China
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We decided booking the Parkroyal rather than e.g. the Shangri La primarily because the Park Royal has a kids club with excellent reviews. Well, it proved to have been an excellent choice. Car pick up (can be booked by email, 100 ringgit airport to Hotel, about 45 minutes) was excellent. Check in very good and relaxed. We had the cheaper... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed in this hotel for a night on 25th feb and it was awesome . We booked the deluxe sea view and it was spacious for 2 of us. Get higher floors for even greater views . Bed is comfy and room is clean . They even placed 2 samples of Penang's signature Nutmeg Juice and its famous traditional biscuits... More 

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Batu Ferringhi
1 review
3 of 5 stars Reviewed 1 week ago

Over price and beach too crowded. Kids pool not so attractive. Our room air-cond not cool enough. Car park open and not guarded. But still the staff are friendly and helpful. And the location is very near to the hawker area.

Review collected in partnership with Pan Pacific Hotels Group

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FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Nordiana N, Thank you very much for your feedback. In regards of the price, regrettably the price is subject to the rooms availability and during peak seasons. During Chinese New Year the public beach area is generally very busy for two days due to long public holidays. In regards of our car park we may not have visible and... More 

Sepang District, Malaysia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We checked in over Valentines, 1 Family room for 4 of us . This is an absolute fabulous place to stay. The resort is set in beautiful beach, the rooms are lovely but the best thing about the resort is the amazing kindness of ALL the staff. Especially Mr. Nazrul SUPER FRIENDLY,KIND AND CURTIOUS, There is a night market outside... More 

Was this review helpful? Yes 4
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear ZeTa S, Your very kind and generous words about our Team members go straight to our heart and really make us feel so proud to have been of service to you and successfully created memorable hotel experiences during your stay at PARKROYAL Penang Resort. Your kind comments will be pass to all and particularly to Nazrul and you can... More 

guangzhou
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on january. Room was clean and bed is very comfy. The highlight are garden and pool area, there is alot of sunshade area near the pool. There are 2 big sliders at child pool which is fun. My daughter love it so much. The pool also heated which is really nice to swim. Breakfast is good with... More 

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear herysiandy, Thank you very much for you compliments about our Associates which will be share with them as a great boost of moral , you can be rest assured. We look forward to welcome you back in a not too distant future to PARKROYAL Penang Resort. Have an outstanding day. Very sincerely, Francois More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are coming to the end of our 5 week stay at this wonderful hotel, so thank you very much for your hospitality.The fantastic friendly management and staff, are one of the reasons we have returned for the last 10years. We agree with comments that some areas do need renovating particularly the bedrooms,but we find them clean and adequate.We have... More 

Was this review helpful? Yes 4
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Chilled58 Thank you so much for your very nice feedback which really help us tremendously to boost our Team moral knowing we did it right for you and family. Also very happy to received such positive feedback from a returnee like your goodself which make it even more valuable to us. I look forward to have the opportunity to... More 

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay at the park royal hotel penang. The rooms were clean, staff are very pleasant and helpful, breakfast was plentiful..nice view.. Have their own private beach ..mr nazrul very kind person..service awesome..I really enjoyed my holiday..will be come for the next visit..already suggested to my friends..

Was this review helpful? Yes 6
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear zileenR, How nice to read your kind message and I am so pleased to know you had a really good time with us at PARKROYAL Penang and your generous comments on our Associates and Breakfast will surely be shared with all of them. It is always so nice to hear from our happy guests, a very motivating effect on... More 

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Additional Information about PARKROYAL Penang Resort, Malaysia

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
Reservation Options:
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi

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