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PARKROYAL Penang Resort, Malaysia

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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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PARKROYAL Penang Resort, Malaysia
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PARKROYAL Penang Resort, Malaysia
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1,708 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (416)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (1708)
  • Mar-May only
    (430)
  • Jun-Aug only
    (433)
  • Sep-Nov only
    (412)
  • Dec-Feb only
    (433)
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Queensland, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Whilst the hotel is not new it is luxurious comfortable and everything a good hotel should offer. The rooms are large. We didn't have a balcony but they arranged a great rollout bed for our two children 7 and 9. It had everything we needed a cleaned immaculately daily. The pool rand garden area is fantastic with a great smaller... More 

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Adelaide Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Parkroyal in Penang in Batu Ferringhi was the ideal place to take the kids if you a re looking for a Resort that is able to deal with the kids and also give the adults time to rest and relax. Two water slides, separate pools, kids club, water sports beachside and baby sitters at very reasonable rates makes this... More 

Was this review helpful? Yes 2
Barnet, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great value hotel (with class) and lots to do. Ideal for families and couples. Very friendly, polite & helpfully efficient staff. Lovely rooms & views. Excellent food, especially Tamarind Brasserie. Good base for exploring Penang.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed 2 days ago NEW

One of the first hotel built in Penang. It may not look modern but it was so cosy and the ambiance is perfect for unwinding and relaxing. The management were approachable and helpful. The staff was attentive and helpful. We enjoyed the breakfast buffet very much - we were there as early as 6.30am and left only much, much later!... More 

Was this review helpful? Yes 1
Kuala Lumpur
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Enjoyed ourselves during our one night stay there. The room was spacious, clean, quiet and with comfort. My children loved the huge pools and the Cool Banana. The seafood buffet was excellent!! We would definitely stay there again.

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear zzak, Tnak you very much for sharing with all of us and we are so pleased that you have a positive and memorable hotel experience with us at PARKROYAL Penang. We all look forward to welcome you back in a near future and in meantime wish you a fantastic time ahead. Very sincerely, Francois More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel, very close to the beach. Pool areas are clean and well maintained. Breakfast buffet is good. Room is comfy and clean. There's a kid club that's well equipped and staffed. The only drawback (not specifically to this property, but to the location overall) is its distance to city center (Georgetown), where the malls, heritage, good eateries and shops... More 

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Richard P, How grateful we are to read your feedback as at time we are really at loss when reading other comments we sound to be like a total different place but your reassurance and recommendation surely help us greatly to regain confidence and boost our moral to work twice harder in assure memorable hotel experiences to all our... More 

5 of 5 stars Reviewed 2 days ago NEW

Staffs have good patience and provide really good service. Hotel room was good, pillows were really soft and confortable. Provides good local snacks and drinks. Clean toilets and fast room service. Rooms were cleaned and tidy.

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Adrian H Thank you so much for your positive feedback about your stay with us at PARKROYAL Penang. Real much appreciated to know we deliver and provided memorable hotel experiences. Have a fantastic time ahead. Very sincerely Francois More 

Amman, Jordan
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

My two children ,my husband and I , stayed 5 nights in this lousy hotel , our first night was terrible cause I discovered lots of ants and termites on both the bed stand and the bed ... I'm guessing it was due to the heat and moisture of the weather combined with the old age of the hotel itself.... More 

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FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear MayMustafa, Thank you for sharing with us and regret very much your poor experience. I am pleased to let you know we are finalising our renovation program to enable us to offer a much improve room quality and facilities to ensure all our guests comfort. Please do contact me personally and for your next visit I will ensure you... More 

Manjung District, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The room was nice and clean Breakfast buffet was just simply awesome with the healthy juice selection and variety of coffee to choose from Parking lots are plenty Nice and wide lobby for meeting up with friends Great and friendly staffs to attend to your needs

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear ShahZakri84, Thank you so so much for your positive feedback, we are so pleased we made it right for you and also very happy you found our breakfast offering to be Awesome; we do our best to offer for all regions and with varieties to please all. Glad again you liked it! Have a wonderful time ahead. Sincerely Francois More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel on numerous occasions over the past 20 years. Unfortunately we will not be returning again.This hotel cannot cope with a full house. Breakfast was an absolute nightmare. We dreaded the experience each morning. The staff were not able to deal with the crowds. It was a very unpleasant stay for 6 nights. I cannot... More 

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear americk s It is with much regret that I read your comments and dissatisfaction about your last stay. I do appreciate during this last peak season it could have been a little overwhelming for all. We do our best to guide all our guests particularly for breakfast hours and assure not over crowed time. We are planning gin our... More 

Hotel Review Summarization

What travelers say

  • Night market(45)
  • Park royal(21)
  • Pool area(16)
  • Very good(12)
  • Buffet breakfast(12)
  • Sea view(10)
  • Great location(7)
  • Kid Club(7)
  • Water sport(7)
  • Friendly and helpful(6)
Questions? Get answers from hotel staff and past guests. Ask a question

1,672 photos of this hotel

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Room/suite (155)
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Pool/beach area (211)
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Dining (62)
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Bathroom (34)
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Hotel & grounds (198)
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View from room (71)
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Family/play areas (43)
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Business center/function rooms (1)
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Videos (1)
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Other (175)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (111)
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Beach (21)
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Children's Pool (14)
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Family Room (50)
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Grand Deluxe Room (47)
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Lanai Suite (87)
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Main Pool (17)
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Ocean Palm Suite (67)
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Premier Suite (54)
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Restaurants and Bars (83)
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Standard Room (39)
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Superior Room (40)
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The Hotel (74)

Management photos: Courtesy of the property manager

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All management photos (17)
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Hotel & grounds (3)
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Dining (1)
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View from room (2)
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Family/play areas (6)
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Other (5)
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