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All 12 Batu Ferringhi hotels

PARKROYAL Penang Resort, Malaysia

4.0 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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PARKROYAL Penang Resort, Malaysia
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Ranked #5 of 12 Hotels in Batu Ferringhi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
tric0660 Sydney
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1,373 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Top Contributor
63 reviews 63 reviews
30 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed yesterday NEW

We've stayed 3 times in 3 years at the Parkroyal Penang and if ever we are lucky enough to return to Penang, we'd happily stay here again. On this trip we brought my parents who did not really enjoy their previous Penang holidays. They were keen for us to show them "our" Penang and were delighted with the perfect combination... More

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Got an upgrade by paying a surcharge. The first night: given a room above the hotel lounge, band playing from 08:30pm to 12:30am, so didn't sleep well. Asked to change to a quiet room the next day. Given a room that has got a morning call at 5:45am everyday, and was next to a smoking zone so we can't use... More

Was this review helpful? Yes 1
Brisbane, Australia
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Its been a year since our last visit and it feels like coming home sure its a little older a scratch here and there but the many refurbishments keep it up to date beautiful. We are a retired couple and this hotel offers the best value and its just so very nice. The rooms are comfortable we stayed in a... More

Was this review helpful? Yes 6
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I travelled back to Penang with my mother after a two year hiatus. We stayed at the Park Royal and what a wonderful time we had. We stayed on the fifth floor overlooking the tennis court and the room was serviced by a lovely lady with the name of Nancy, she is a credit to Park Royal as she made... More

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear DONNA S, Thank you so much for your comforting message which come as a great motivation to all of us. Your kind words will be passed to the Associates, particularly to Nancy, thank you so, so much for lighting our day, honest, greatly appreciated! We all look forward to welcome you back to PARKROYAL Penang Resort and in meantime... More

Belfast, Northern Ireland, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Not the most trendy hotel but the most comfortable bed and an 'ecstatic hour' at the beach bar made the stay a pleasure in the midst of a hectic travel itinerary. A small mix up when checking in could have soured the stay - we were asked for a large cash deposit for expenses rather than a card, and as... More

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Victoria B, Thank you very much for sharing your experience with us and glad you had a pleasant and enjoyable time with us. In regards of the deposit, I sincerely regret the poor handling. Allow me to explain, deposit is a requirement to enable the guests to enjoy the Resort facilities in only signing without payment requirement during the... More

Albany, Australia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently enjoyed 6 nights at this hotel, the staff were fantastic, we arrived at 2am and it was no problem we were in a room with in no time. It was comfortable and really enjoyed breakfast buffet, love the location with lots of places to eat within walking distance, and a easy bus ride if you wanted to explore... More

Was this review helpful? Yes 5
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear stephen2912, Seeing you coming back with us is for us one of the greatest satisfaction and I would like to thank you very much for your continuous support. Your return and kind words about our property and Team a real boost of moral to all of us as at time we doubt! THANK YOU, THANK YOU and THANK YOU!... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This resort promises to deliver so much but falls well short of it's reputation. This is our fourth day of a seven day stay and we've just about had enough. I could go on about the poor housekeeping from day one, but I won't (it did get better by day three after a complaint), but tonight was just farcical, nowhere... More

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Nick A, I sincerely regret that we failed to provide you with a lasting positive dinner experience for which I would like to offer my deepest apologies. Allow me to explain , not that it is an excuse, not at all but to enable us to clarify the situation. We had on that evening 3 weddings and sadly the... More

Adelaide, Australia
Top Contributor
57 reviews 57 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have returned to this hotel after a 2 year absence, by coincidence stayed in the same room as last time , the hotel have made some minor improvements but what a difference, The room was really nice ( Grand deluxe sea view room) has been updated. The staff friendly and very helpful , the bed was comfortable and the... More

Was this review helpful? Yes 7
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear stephen2912, Seeing you coming back with us is for us one of the greatest satisfaction and I would like to thank you very much for your continuous support. Your return and kind words about our property and Team a real boost of moral to all of us as at time we doubt! THANK YOU, THANK YOU and THANK YOU!... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great weekend over at this beach resort. The room was great and comfortable. The hotel provides variety of activities. Hotel is located in Batu Ferringhi which is a long stretch of beach and its about 20 to 30mins away from the city center.

Was this review helpful? Yes 7
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Justin_wkh, Thank you very much for sharing with all of us and we are so pleased that you had an enjoyable stay with us at PARKROYAL Penang and do look forward to welcome you back in a near future. Have a fantastic time ahead. Very sincerely Francois More

Sheffield, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

we recently stayed in a grand deluxe seaveiw room at this hotel.The decor was rather 'tired' but the bed & pillows were very comfortable.The room had everything we needed so no complaints there.The bathroom was nice but when we showered the water pressure was terrible & the water kept going cold. The breakfast buffet food in the Tamarind Brasserie was... More

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Frances B, Thank you for sharing with us your experience and deeply regret your poor experience at our beach front outlet, most unusual and I do sincerely regret that I was not aware about such poor performance. We take pride to assure to ensure every meals are a celebration for our guests and deeply apologise that we terribly fail... More

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Additional Information about PARKROYAL Penang Resort, Malaysia

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Number of rooms: 309
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi

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