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All 12 Batu Ferringhi hotels

PARKROYAL Penang Resort, Malaysia

4.0 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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81%
Ranked #5 of 12 hotels in Batu Ferringhi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Disappointed807 Perth, Western Australia, Australia
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1,338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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English first
Perth, Western Australia, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As always we had a wonderful visit to Penang and the Park Royal Hotel. Would not stay anywhere else! Staff very efficient and friendly. Breakfasts excellent. Very crowded over Hari Raya and would perhaps not choose that time again. We generally visit Penang in October/November or March/April. However, we always enjoy ourselves whenever we go to the Park Royal.

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Disappointed807, Thank you so so much for your vote of confidence and very kind review, it is very much greatly appreciated! Once again we know it is expected from all of you our guests to receive great service but it is real nice to know we did it right , a fantastic motivation to all of us a the... More

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My friend and I recently returned from a two week stay in Penang where we stayed at the Park Royal. We were made to feel very welcome and nothing was too much trouble. We had a lovely room with a balcony overlooking the pool and the ocean, our only complaint was the shower over the bath, we would have preferred... More

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Doreen and Josephine, How nice to read our real nice feedback , so nice of you to share with all of us. Again I know it is expected and also know we are not perfect but we try and reading your comments really give us a boost of moral and help us greatly to work harder to serve all... More

Houston, TX
Top Contributor
72 reviews 72 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed there for 3 nights and liked it! Check in was good. They presented us with fresh juice. Our room didn't have a full sea view but was ok. Breakfast is excellent with a lot of choices. Room service was also good and not expensive compared to restaurants nearby. They have kids activities center and pool show every night.... More

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Isam R, We were so pleased to read your comments and glad you found and realised that our food & drink prices are not as bad as some could make you thing, thank you very much to highlighting this. As I always like to remind our readers it is really difficult and partially unfair to be compared with outside... More

Ipoh, Malaysia
Top Contributor
104 reviews 104 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Actually went there 2 years ago. It was good with comfortable rooms and a nice big pool. The food was good and the hotel was quite crowded by European and Middle Eastern tourists. It was June and it was hot. The staff were friendly and helpful. It's just a walking distance to the Hard Rock Hotel. You can walk there... More

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Ian C, Your kind comments are very much appreciated and we are real happy to know you had an pleasant stay with us as well as you enjoyed our food quality, THANK YOU. And thank you for highlighting our Associates friendliness which will be sincerely a great motivation to all to perform always better. Have an awesome and real... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic atmosphere. Pool and garden area very relaxing leads down to the beach great activities to watch. Breakfast was very substantial, kids loved it, so much to choose, kept us going to dinner. Staff fantastic very helpful, water and biscuits every day another winner with the kids. Entertainment was great nice and relaxing. Overall we have had a great week... More

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Pleun P, So happy your children had a great time at the Koko Club and we cant be more proud of our children club Team who are totally devoted to the children and knowing the kids do not want to leave the club and had a great time is a great certification for all of us. I surely pass... More

Alice Springs, Australia
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I liked the hotel, but the thing that really made it for me was the kids club (KokoNut Klub). It's friendly, fun, extremely clean, and the staff are great, especially the lady named Zoo. My wife and I actually enlisted Zoo for babysitting for a couple of nights so that we could go to dinner, she was brilliant, I had... More

Was this review helpful? Yes 4
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Nathan W, How nice to read your comments on our children club and its Team. We are so pleased but also proud to know that our star Ladies did a fantastic job and provided not only peace of mind but enable you to relax and have your own vacation, this is so nice to know we achieved our purpose... More

Canberra, Australia
Top Contributor
265 reviews 265 reviews
41 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I started our recent Malaysian holiday with four nights at the Parkroyal Resort in Penang. We were pleased with our choice, as the resort had a good facilities including restaurants and bars, and it was conveniently located to the beach, water sports, markets and other attractions. It was a good place to watch the world go by... More

Was this review helpful? Yes 5
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear TWal1, Thank you so much for your kind comments, it is always real nice to see we did it right for our guests and nice to have achieve our aim in assuring great customer satisfaction. And a big thank you for your kind recommendations. We look forward to welcome you back at PARKROYAL Penang Resort in a not too... More

United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Penang is defintely a pleasant change from the sleazy Phuket. Park Royal is one of the nicest hotel I've ever stayed in. The hotel layout is very different from other others in the region. Although the beach is not that spectacular, the poolside is a very pleasant place to soak up the sun. Wonderful natural landscape with big trees. The... More

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Lavender J, I am pleased you enjoyed your stay with us in Penang and yes, as much as I like Thailand destination Penang is offering more varieties between UNESCO heritage city, beautiful rain forest, possibilities to view sea turtles, not counting the various sport and recreation activities more targeted toward families & couples. Thank you for your kind comments,... More

Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights and were fun. The only thing that bothered was the children playing around. The water activities are very near to the hotel. The monkey island tour was not as expected. The island is not that clean and the food there looks dirty and too expensive comparing to the quality.

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Feras A, Thank you very much for your kind comments. We will pass your comments about the Monkey beach to the authorities to improve the situation. August is a very busy month for families with school holidays and regret any disturbances which may happen with the larger number of children playing than usual; I regret you did not explore... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went with my family... A big kids' pool with slides..kids just love it..they can go up and around non stop for a full one hour... Main pool was nice too..water was apparently warm...relatively big for laps...opens as early as 9am...closes at 10pm.. Cool banana cafe food was ok..ordered pasta n salad as a poolside snacks... Upon arrival..welcome drink was nice...pink... More

Was this review helpful? Yes 3
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Ahmad A, Thank you so much for your kind review, we are all at the PARKROYAL Penang Resort very pleased to know we were your much preferred Resort in Penang. We keep working hard to maintain our high standards. In regards to the internet, the island and particularly the beach area does not have the facilities of the big... More

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Additional Information about PARKROYAL Penang Resort, Malaysia

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
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Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Batu Ferringhi #4 Business Hotel in Batu Ferringhi #4 Spa Hotel in Batu Ferringhi #5 On the Beach Hotel in Batu Ferringhi #5 Luxury Hotel in Batu Ferringhi #6 Romantic Hotel in Batu Ferringhi
Hotel Class
Official Description (provided by the hotel)
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 
Number of rooms
309

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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