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PARKROYAL Penang Resort, Malaysia

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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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PARKROYAL Penang Resort, Malaysia
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PARKROYAL Penang Resort, Malaysia
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1,618 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (397)
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Batu Ferringhi
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything is better than my expectation. Just do the booking, the rest will be taken care from A to Z.. Perfectly located in the most happening area of Penang. Very friendly services provided. Facilities are all in good conditions.

Review collected in partnership with Pan Pacific Hotels Group

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St Austell, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A great hotel for relaxing and being near the night market and hawker food stalls. Penang is famous for food and it doesn't get much better than these hawker stalls. The Park Royal Hotel is a great place to stay, and we have been staying there since 1992 on a regular basis and it has hardly changed. Service is great... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel was spotless and well maintained even though it is not the newest. The resort was pretty with many flowers and the sun chairs were scattered on the lawn so that it felt spacious and not crowded. The beach was clean but don't expect turquoise water. All in all a comfortable big resort at a good location with a... More 

Was this review helpful? Yes 1
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful 2 night stays last week. The experience was awesome from the minute we arrived at the hotel. The front desk was very professional and friendly which immediately made us feel very welcomed. We had spectacular view overlooking the sea from our clean and spacious room. The breakfast buffet spread was huge and delicious. I would recommend... More 

Was this review helpful? Yes 5
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

EXCELLENT. ........we stayed bed and breakfast for 18 nights. Room large and very comfortable. Food at hotel is very good.....out and about food very cheap and high quality! Wine is expensive and beers are cheap! Hotel lounges, pools are beautiful as is the hotel grounds. Hotel right on beach with plenty of choices of cafes to eat along beach. Staff... More 

Was this review helpful? Yes 5
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Joyce F, We are so pleased to read your comments and it is really and sincerely very comforting to know you appreciated our food and services, as at time we wonder but your kind and generous words about our Team is very much appreciated and will go a long way to all of them including myself as a big... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled to Penang for a 2 days break at the end of April with my friends.The rooms were pretty nice and all the facilities were there and well equipped. The beds were very comfortable and the rooms are very clean. The hotel is perfect as it is central of the beach. Foods at the hotel is good, having a... More 

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Thida A, Thank you so much for you nice and encouraging comments. It is always very much appreciated to received positive guests ’feedbacks even so it is expected, this is a real great motivation to all of us at PARKROYAL Penang Resort. Thank you for making our day ! See you soon on our beautiful island and wish you... More 

M'sia
Contributor
12 reviews 12 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was there for 2 nights and i must say the whole group of us was really satisfied with the rooms. Spacious and clean rooms, with a nice view overlooking the sea. The service staff are friendly and breakfast is decent. Forget about going near the beach which is really dirty.

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear YeKX, Thank you very much for sharing with us and we are very pleased that you found your room, our Associates and Breakfast to your liking and in some way help you indirectly to have an awesome time with us at PARKROYAL Penang Resort. We look forward to welcome you back in a not too distant future and wish... More 

Batu Ferringhi
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location very clean helpful staff, pool area very well maintained and really the centre and hang out area of the complex, loved my room had great view from balcony hotel also had washing machines for guest to use so found that a great help.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 4
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Charlton R, We are so pleased that you had an enjoyable time with us and that with our Associates we could have created some memorable hotel experiences. Thank you so much for sharing as it is always very nice to hear from our guests whom had a wonderful experience with us at PARKROYAL Penang even so it is expected... More 

Gladstone, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Arrived on our honeymoon package as advertised, promised guaranteed king size bed, fruit platter, wine, Seaview. We had none, 2 single beds side by side was our king bed. On complaint to front desk and were told "yes it's a king bed in there don't you know what a king bed is" picture is attached. If we had an apology... More 

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Geoff D, First of all we would like, once again, to apologise most sincerely for any discomfort caused but if you allow me, I will take a few instant of your time to explain, also, our side to ensure better understanding. Upon you checking in to our property, you had a reservation from flight centre for a Superior room... More 

Corinella, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great 5 night stay at the Parkroyal. The hotel is very well situated right on the beach. The staff were lovely and very helpful, particularly the breakfast staff who greeted us with a smile and lovely attitude every morning. The breakfast selection was excellent. The pool shaded by trees had plenty of chairs and service was always... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear GJG512, It is so rewarding to read your feedback and so, so moral boosting for all of us, in all honesty as really at time we try but can’t seem to succeed and when we do and we get such feedback it is very rewarding to all of us at PARKROYAL Penang to try harder and ensure all our... More 

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