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All 12 Batu Ferringhi hotels

PARKROYAL Penang Resort, Malaysia

4.0 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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PARKROYAL Penang Resort, Malaysia
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81%
Ranked #5 of 12 hotels in Batu Ferringhi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Anastasya711 Kuala Lumpur, Malaysia
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Kuala Lumpur, Malaysia
2 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

I still remember when i stayed here 17 years back with my parents, the place haven't much changed definitely brought back a lot of childhood memories as this is one of the frequent hotels i've stayed in Penang. Me and my partner booked the rooms through asiarooms. Checked in around 12. Am very pleased as we were served with welcome... More

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Jakarta, Indonesia
Top Contributor
83 reviews 83 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I would have rated this hotel higher if not for some serious shortcomings I noticed when we stayed there for three nights recently in rooms facing the sea. Firstly, I noticed ants crawling on the headboard of the bed while I was about to lie down. Secondly, the shower head is small and water pressure is low compare to many... More

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Penang Island, Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Am not really writing a review, but am soon to settle down in Penang, and had been scouting for wedding venues around the Island with my fiancee. So far, response from ParkRoyal had been pleasant compare to few others which had claimed to be tops in Penang. So, its good so far. and in fact, we are planning to meet... More

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear MavisTeo, Thank you so much for your kind message, we look forward meeting you again and also to help you to make your Day, a very special day, the best first day of your wonderful life as a couple. We are glad that member of our Team created a first good impression for you and look forward to continue.... More

Stoke-on-Trent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was the second part of our two resort holiday, the first being Singapore.The summary above says it all, very difficult to find anything which warrants an adverse comment.The staff in particular were always friendly, smiling and helpful(particularly our man-Friday Sunther), the food was always 1st class and the whole experience very enjoyable.The hotel is right against the beach, so... More

Was this review helpful? Yes 5
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Tony B, We are so, so please to read your wonderful comments about our crew and services. It is so nice to receive and you can be rest assured that I will share them with my Team and am very sure that it will come as a great boost of moral to all of them to keep up their... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Currently into our 3rd day stay at this lovely hotel. I absolutely love the location as everything is at your doorstep. Our room is a good size for 2 adults and a 6 year old. ..it helps that he has his own bed. Only issue i have is there is no balcony and although I did pay for hill top... More

Was this review helpful? Yes 5
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear mariamabraham, Thank you very much for your real nice message and we are pleased that you found our services and property better than what you could have felt as per some reviews; very happy you found out our property to be immaculate and coming from a Super fussy person it does mean a lot to us, THANK YOU! I... More

Jakarta, Indonesia
Top Contributor
59 reviews 59 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was an old property. The room was too dark for me. It makes the room feels cheap..bathroom was okay but again..feels old.. The pool is good and there's a beach access as well. Breakfast is okay with good selection. Lunch was quite similar with breakfast. The service is okay for me, but I would try other property if... More

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear 3mt1, Thank you for your positive criticisms as it is only such we are able to constantly improve ourselves and assure improvement in our service delivery for all our guests. I regret to learn that you felt the property was too dark and old. We are actually in process to review possibilities of room and guests facilities improvement in... More

Mansfield, Australia
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 5th, visit to Penang staying at the ParkRoyal. We have enjoyed every stay and this one in particular for our 50th, wedding anniversary. The staff made our stay great and went out of their way to ensure we had the best service. The swimming pool is a joy especially as it has plenty of shade, and the... More

Was this review helpful? Yes 7
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Peter H , Coming from a returnee with 5 visits, your positive comments and nice feedbacks about our Associates, are even more valuable to us and bring great re-comfort about our efforts to serve all our guests the best we could to assure memorable hotel experiences. Thank you once again for taking the time to share with us at... More

Penang Island, Malaysia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

- Check in was pretty slow. We checked in around 2:30pm but waited almost 1 hour before the rooms are ready. Had to check with the recep many times before we finally got our room. - My child had an accident at the pool as the edges on the baby pool is pretty sharp and he needed 3 stiches. It... More

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear garyooi72, Please accept my sincere apologies for the delay to check in, our check-in time is 15 hours but we always do our best to check in guests as soon as they arrived but we are also very dependant of the occupancy on that day. Please once again accept my deepest apologies. Concerning your child I regret very much... More

Pori, Finland
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 weeks at this hotel. Pool was very nice and there was places straight at sun and also some places at shadows.. Breakfast was good but we had better breakfasts at Langkawi. Hotel was overall very good allthough we had small ants in our room.

Was this review helpful? Yes 7
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear WiSaFIN, Thank you for sharing your positive experiences and we are delighted to know that we have succeeded in making your stay an enjoyable one. Have a lovely day ahead. Very sincerely, Francois More

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one week at this Hotel for a nice relaxing time. And that is just what we got. The staff are so friendly and accommodating. Something quite special and you can see they take a lot of pride in their work and attendance. All of them were superb! We were greeted at the Airport by a very friendly Santana.... More

Was this review helpful? Yes 9
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear welco4950, Thank you so , so much for your really nice comments about our Associates, it is so nice to hear when our people create memorable experiences for our guests even so we know it is every one duty, here, to assure we do it right for all our guests but being told we did it right sincerely help... More

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Additional Information about PARKROYAL Penang Resort, Malaysia

Also Known As:
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
Parkroyal Penang, Malaysia Hotel
Parkroyal Penang Malaysia
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Batu Ferringhi
#3 Romantic Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — PARKROYAL Penang Resort, Malaysia 4*
Official Description (provided by the hotel):
Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to Night Market, well-connected to island-wide attractions including the Geogetown, the oldest colonial city in Malaysia, temples, Butterfly Farm, Penang Hill and many more. It is also situated 45 minutes from Penang International Airport. ... more   less 
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