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PARKROYAL Penang Resort, Malaysia

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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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1 room 1 guest
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PARKROYAL Penang Resort, Malaysia
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1,726 Reviews from our TripAdvisor Community

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Traveler rating
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    675
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (422)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1726)
  • Mar-May only
    (430)
  • Jun-Aug only
    (451)
  • Sep-Nov only
    (412)
  • Dec-Feb only
    (433)
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Jakarta, Indonesia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was our second stop in Penang after spending a couple of nights in Georgetown. The drive was just under an hour and made an interesting change of scenery from the hustle and bustle of downtown Georgetown to the hilly treelined Batu Ferringhi. As we went during the busy period of Christmas, our room unfortunately wasn't ready when we checked... More 

Was this review helpful? Yes
Franksten
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Park Royal Penang is a must stay in Penang, we have been guests there many many times and are never disappointed! Stay once and you will always go back! The staff are amazing, the environment beautiful, food amazing, we are addicted to the place!

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

How nice to receive your great scores and very kind comments, it is really greatly appreciated! You can be rest assured I will share them with my Team and it will surely come as a great boost of moral to all of them and ensure for all of us to keep trying harder to provide our guests with memorable hotel... More 

Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

An amazing hotel, friendly hotel, fantastic experiences with helpful staff. Room was beautiful Pool is amazing!!!! Buffet breakfast is was wonderful with great. I recommended this hotel everything was perfect.

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Thank you so much for your kind words , we are delighted you had a pleasant and enjoyable time with us.AMAZING made us feel really really great and real motivated to work harder THANK YOU, THANK YOU And THANK YOU! We all look forward to welcome you back to PARKROYAL Penang Resort and in meantime we wish you an outstanding... More 

Hartford, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Every time I come home and visit Penang, this is a sure stop for my family and I. The hotel is so lovely and the staff are so friendly. The food in all the restaurants are really good - both local and international fare. My favorite is the massage hut - 2 generations of massage therapist from the same family,... More 

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

How nice to know you had another memorable hotel experience when staying with us at PARKROYAL Penang Resort. Your feedback coming as a returnee are even more valuable to us and prove to many readers that yes we may made mistake and if informed promptly we will rectify but by coming back it is a great sign that we are... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at this hotel twice over the last month as stopover to and from Phuket. The first room we had was a family room and it had lots of space and a nice balcony view over the sea. It was my birthday while there and the staff left some nice little cakes for us . On the second... More 

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

It is with pleasure and great satisfaction that we read your nice message and we are very pleased that we created memorable hotel experiences while staying with us. I apologise most profusely for the ants, we do regular pest control but with teh proximity of the garden and trying to be ecologically friendly with chemical we have some difficulties to... More 

Al Khobar, Saudi Arabia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

After an amazing stay in another hotel, this hotel wasn't good enough to compare with. Smoking wasn't allowed. The bed was very big, huge looked like two double bed next each other. Very quite and the swimming pool could be bigger. The best thing that I like is Uncle Zack restaurant.

Was this review helpful? Yes 2
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear SultanZouman, It is with most sincere regret that I read your message and if we had a chance to meet I am sure we could have resolve some issues to assure you that you had a more pleasant and memorable time with us. In regards of the room non smoking as per international regulation all our rooms are on... More 

Kuala Lumpur, Malaysia
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Checked into Parkroyal the first day of Raya. Booked three rooms for four nights! Check in process - fast & efficient. Warm and welcoming staff! Room was cosy, well appointed. Very clean and comfortable. Housekeeping staff very well trained and go all out to make our stay a memorable one. Breakfast spread adequate and better than most five star hotel.... More 

Was this review helpful? Yes 5
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

How nice to receive your great scores and comments, greatly appreciated! You can rest assure I will share them with my Team and it will surely come as a great boost of moral to all of them and ensure for all of us to keep trying harder to provide our guests with memorable hotel experiences at PARKROYAL Penang. I will... More 

Colombo
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was well kept but the view from wasn't that great. It was cosy and comfortable though. The bathroom need a bit more refurbishment but overall it was a good stay. The area has several carts which you can go on to view the area. It's a relaxing ride to view the surrounding and is highly recommended.

Was this review helpful? Yes
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Umar F, We are very pleased you had a pleasant stay and am pleased to let you know we are in the final stage to start work on our renovation program and look forward to welcome you back and provide you a great memorable hotel experience once completed. I sincerely regret not meeting up with you while a the... More 

Milton Keynes, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent the last three days of our Malaysian holiday here. The hotel catered for me, my husband, our grown up daughters and their boyfriends perfectly. Spacious rooms with huge, comfortable beds and gorgeous bathrooms (we had Standard rooms). The staff were polite and efficient. It was easy to relax in the gardens, by the sea. My daughter used the... More 

Was this review helpful? Yes 6
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Emily C, Thank you so much for yoru feedbacks and as returnee they are even more valuable to all of us and a testament of our good work. It is a great motivation to all of us and we will surely work harder to ensure all our guests receive constant improved services from all of us at PARKROYAL Penang.... More 

Singapore River, Singapore
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice range of facilities to cater to young children. Sprawling resort in a lovely beach location. However, we slept badly for two nights due to loud hissing sound from the air-conditioning in the guest rooms. Staff seemed fairly ambivalent and overworked

Was this review helpful? Yes 1
FrancoisSigrist, General Manager at PARKROYAL Penang Resort, Malaysia, responded to this review

Dear Louise P, Thank you very much for sharing with us and deeply regret not having an opportunity to meet up with you and enable us to rectify the air condition issue and provide you with a more pleasant hotel experience. Like I mentioned often it is very important if you face some difficulties or else where we could possibly... More 

Hotel Review Summarization

What travelers say

  • Night market(45)
  • Park royal(21)
  • Pool area(16)
  • Very good(12)
  • Buffet breakfast(12)
  • Sea view(10)
  • Great location(7)
  • Kid Club(7)
  • Water sport(7)
  • Friendly and helpful(6)
Questions? Get answers from hotel staff and past guests. Ask a question

1,688 photos of this hotel

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Hotel & grounds (200)
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Pool/beach area (213)
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Dining (64)
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Room/suite (155)
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View from room (71)
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Bathroom (34)
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Family/play areas (43)
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Business center/function rooms (1)
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Other (186)

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Amenities (111)
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Beach (21)
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Children's Pool (14)
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Family Room (50)
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Grand Deluxe Room (47)
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Lanai Suite (87)
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Main Pool (17)
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Ocean Palm Suite (67)
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Premier Suite (54)
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Restaurants and Bars (83)
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Standard Room (39)
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Superior Room (40)
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The Hotel (74)

Management photos: Courtesy of the property manager

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All management photos (16)
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Dining (1)
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View from room (2)
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Hotel & grounds (2)
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Other (5)
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