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Holiday Inn Resort Penang

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72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100 , Malaysia
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Holiday Inn Resort Penang
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1,461 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (458)
Date | Rating
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  • All months
    (1461)
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    (381)
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    (311)
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed in holiday Inn penang from 22 to 25 of July. The best thing happened to us in penang was our stay in this hotel! The location of the hotel is just wonderful with a private beach and comfortable, nice and clean room. Above all, the staff working in the hotel is just amazing, extremely polit and helpful.. we... More 

Was this review helpful? Yes 2
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked 2 rooms with balconys. Both lovely but not in main building in the tower across a busy road. There is a bridge but not great with luggage. Most of the staff were very friendly. Breakfast was a bit of a hit or miss some days lovely some days nothing left on the Indian side of the range. I can't... More 

Was this review helpful? Yes 2
Jakarta, Jakarta Raya, Indonesia
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed there for only one night which I highly regretted because the hotel is a gem in Batu Ferringhi. The room is big and spacious, the bathroom is more or less the same. The check in was such a swift process, and the staffs were being so attentive. The welcome call made by the GRO because of the IHG membership,... More 

Was this review helpful? Yes 2
Maroochydore, Australia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Last time i visited BF i was not impressed with the beach. Seems like the HI and other hotels have put some effort into cleaning up their best asset. The beach in fron of the HI was totally clean, no debris no rubbish :) the pics u see of the pool area of this hotel totally undersell how great it... More 

Was this review helpful? Yes 3
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “AustraliaBrett” I am delighted with your great review and thank you for taking the time to write this kind words. It is great to see that our monthly organized beach cleans with our team have made an impact and is getting recognized. Our location is just fantastic, across our garden you are at the beach, around the corner you... More 

perth
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed there for 7 nights, great for families with children, if you have no kids then probably quieter to stay somewhere else, staff were excellent, service was great, food was pretty good, room tip for couples with no kids, ask for the room tower not near pool as it can get noisy, overall because of the friendly staff we enjoyed... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “jakebluesPerth” Greetings from Holiday Inn Resort Penang and thank you for your review for our Family Friendly Resort and especially highlighting our friendly team. We are very proud of the service delivery from our team and focus to enhance a memorable guest experience. We have opened the resort center with the Billirad table, shuffle puck and table tennis table... More 

Singapore, null, Singapore
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Holiday Inn has great standards in general but happy to add that HI Penang raises the bar. new tower block has nice spacious rooms. Not that there isn't a lot to do in Penang but if you're stuck in the hotel it has a fantastic games room/area - quality air hockey tables for example. Pool is nice with lots of... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “SirRuss” We are very glad that we could surprise and impress you with our Holiday Inn Resort Penang and appreciate your review. We are continuously working to improve our services and creating memorable experiences for our guests stays. The special kids buffet at breakfast has given us great feedback and thank you for highlighting your favorite with our kids... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had just came back from a great family vacation in Penang Island. We choosed Holiday Inn due to good feedbacks in TripAdvisor, and yet Holiday Inn didn't dissapointed us. They welcome us with pretty room decorations for our anniversary. My kids love the balloons and cake a lot and so do I. Thanks for the hospitality Holiday Inn Resort... More 

Was this review helpful? Yes 1
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Rane C” It was our pleasure to have you and your family with us to celebrate your anniversary. Thank you for your kind words and taking the time to write a review for us. The beach is public land and we are unable to privatize the section in front of us or move the boats. Between all the hotels... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I usually donot write reviews but my current stay in this hotel forced me to write a review. Hotel staff very friendly. Everyone greets you with a smile and ready to help as much as possible.strategic location, beach is just few steps away from Hotel. Guest service very attentive and house keeping has done a fantastic job.Breakfast amazing with lot... More 

Was this review helpful? Yes 3
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Saeed A, Greetings from Holiday Inn Resort Penang and it is so nice to read your feedbacks and we are all so pleased that we managed to provide you with a memorable time while staying with us. We review all the guest reviews in our daily meeting and I look forward to share your great feedback. I love the... More 

New Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My Wife and Me stayed here for 3 nights from 8th July till 11th July 2015. to be honest , I am very surprised with the hotel ambiance and hospitality. Staff are extremely helpful. Hotel is right next to Beach. You can do all kind of water sports. We did Parceling and Jet ski.. (Personal suggestion: If you are going... More 

Was this review helpful? Yes 2
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Minku1013, It is always great to hear that the team has done the most for our guest and you enjoyed your stay with us. Thank you for acknowledging our team and our great location in the heart of Batu Ferringhi and being close with all the beach activities. Beach Wing giving you the option to be through the garden... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Helpful staff and great service. The resort is on the beach and the food is great. Kids eat free. Plenty of activities to keep you busy and relaxed. Close to public transport and excellent restaurants. There is a night market nearby with a variety of merchandize to buy as gifts to take back for loved ones.

Was this review helpful? Yes 3
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Patrick Y, A pleasure having you at our hotel and thank you for the nice review highlighting our great team which makes us always proud to hear. Our location in the center of Batu Ferringhi, just on the beach is making it very convenient. Night market just along the road and the famous hawker stalls less than 5 minutes... More 

Hotel Review Summarization

What travelers say

  • Night market(35)
  • Beach wing(24)
  • Sea view(6)
  • Tower block(4)
  • Staff were friendly(4)
  • Very good(4)
  • Buffet breakfast(3)
Questions? Get answers from hotel staff and past guests. Ask a question

982 photos of this hotel

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Hotel & grounds (155)
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Pool/beach area (138)
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Business center/function rooms (1)
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Family/play areas (10)
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Other (174)

Management photos: Courtesy of the property manager

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Hotel & grounds (27)
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Room/suite (67)
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Pool/beach area (22)
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Bathroom (7)
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Dining (24)
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Business center/function rooms (8)
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View from room (4)
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Other (23)
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