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Holiday Inn Resort Penang

4.0 of 5 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100 , Malaysia
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Holiday Inn Resort Penang
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Holiday Inn Resort Penang
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1,320 reviews from our community

Traveler rating
    350
    617
    237
    73
    43
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505
428
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (415)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
  • Thai first
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English first
  • All months
    (1320)
  • Mar-May only
    (307)
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Macclesfield
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars NEW

At first sight the resort didn't look as glamorous as some others, however we found the level of service at reception , in the dining room and bar and around the hotel second to none. What impressed us was the attitude of the staff - nothing was too much trouble (Raji and Sasi in particular). The head of hospitality (Siva)... More 

Was this review helpful? Yes
London
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for 5 nights at the beginning of feb. Hote is immaculate, staff fantastic and a great breakfast! Due to being an ihg cardholder we were upgraded to a balcony room on check in. Room was great, spotless and with a great view from the 20th floor. Staff on check in were fantastic, nothing too much trouble. Great breakfast... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “marknic78” I am delighted with your great review and thank you for taking the time to write this kind words for our clean hotel, big breakfast spread and our great team. Our location is just fantastic, across our garden you are at the beach, around the corner you have the night market with all the hawker stall’s and if... More 

Kuala Lumpur, Malaysia
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I chose this hotel since I have no more option, all the other 5 stars hotel are fully booked on Chinese New Year, being the super peak season & as expected, the hotel does let me down. The room was actually not bad. The deco is nice & green. The beach was perfect. The location was superb...however, the breakfast was... More 

Was this review helpful? Yes
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Hamiza H” Thank you for taking my call today. I was surprised and disappointed how my team has handled the situation. As shared we receive a great amount of very positive feedback for our team which we are very proud of but when we fail we have to acknowledge and learn from it too. Thank you for addressing it... More 

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in the Ferringhi Tower which was across a bridge from main building. This was not a problem & indeed the rooms here seem better than the main building. The rooms were large & very comfortable with a welcome snack on arrival. There was tea & coffee which was replenished as needed & fridge ready for our own drinks... More 

Was this review helpful? Yes 1
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “pensioner2015” It was a great pleasure having both of you with us at our hotel and thank you for your great review and the great tips in and around Penang. Our hotel has the biggest rooms in Batu Ferringhi and it is really great to have the space on your holiday to feel relaxed in the room and have... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We spent 9 days here with a family of four (2 small children) and give this hotel a very high rating. There are no real complaints. The rooms were big (we stayed in 2 different types of room, both in the tower building). The restaurant seating is in an open area that faces towards the ocean - one could have... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Gale R” We are all very pleased to read that you and your children had a wonderful time with us at the Holiday Inn Resort Penang and enjoyed the spacious rooms and the alfresco restaurant overlooking the garden and the sea. Thank you as well for highlighting our great and friendly team and the Lobby Lounge band playing every... More 

George Town, Malaysia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from a holiday in Penang, stayed in the Beach Wing at the Holiday Inn Hotel. This is a great hotel, the rooms are huge and the bed I had was enormous and very comfy. Kept very clean and tidy, I would recommend this hotel to to families, couples, or a single guest as I was. The pool is... More 

Was this review helpful? Yes 3
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “jim3110” Delighted to read my Team did a great job and created memorable moments for you. Thank you very much for your review and I will be very happy to share this with my team in our daily guest feedback review session. We are taking a lot of pride in our service delivery and I love when the team... More 

Prague, Czech Republic
Top Contributor
62 reviews 62 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel offers clean, large and very comfortable rooms and all facilities that made our stay very pleasant indeed. Breakfast was plentiful, tasty and of wide choices. Staff was extremely polite, helpful and friendly, which added to a good atmosphere. The general manager and hotel personnel often spoke to guests during breakfast in order to find out whether everything is... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Svatava K” It was an absolute pleasure having you both with us at our hotel and thank you for your review. We enjoy our talks with our guests sharing what is around Batu Ferringhi to explore during your holiday. We can give great ideas on what to do for all the different interests and sometimes we hear new things... More 

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great time at Holiday Inn resort Penang. Big clean room, very comfy bed, helpful and friendly staff, tasty food, great facilities, free shuttle bus to Georgetown for the day. They really made our holiday stress free and special. A nice birthday surprise was a nice touch. Would definitely recommend this hotel to all my friends to try it... More 

Was this review helpful? Yes 3
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Jackydo” We are very glad that we could impress you with our Holiday Inn Resort Penang and enjoyed a great time with us. Thank you very much recommending our hotel top you friends and highlighting our clean and big rooms and the comfortable beds with the soft and firm pillows for sweet dreams. Glad you enjoyed the birthday surprise... More 

Liver
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

we have just returned from our holiday at the holiday inn this is our second time at this hotel once again it was fab from the second we got there we were made to feel very welcome the staff are brill the service nothing is to much trouble rooms are very spacious and spotless the food in the restaurants around... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Pat H” Delighted to read my Team did again a great job for you from the moment you have arrived. I am also pleased to read that you enjoyed our hotel with all services offered from the great, big and clean room to our F&B offering which offers great treats from breakfast but then as well the offering with... More 

Brisbane, Australia
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Had another fantastic stay at the Holiday Inn in Batu Ferringhi. many thanks to Susie who arranged for the 6 of us to be on the same floor. All the staff who work there and always have a smile and a greeting. From Dilum our room cleaner, the restaurant manager all dining room and bar staff reception and luggage/door guys,... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Jean S” It was our pleasure to have you again with us and very glad that Susie was able to arrange all the rooms on the same floor for you. She is such a great value to our hotel. Thank you as well for highlighting all the other team members which left a great impression on you and it... More 

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Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100 , Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi
Hotel Style:
#6 Family Hotel in Batu Ferringhi
#6 Luxury Hotel in Batu Ferringhi
#6 Romantic Hotel in Batu Ferringhi
#6 On the Beach Hotel in Batu Ferringhi

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