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Holiday Inn Resort Penang

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72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100 , Malaysia
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Holiday Inn Resort Penang
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Holiday Inn Resort Penang
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1,502 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (467)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1502)
  • Mar-May only
    (381)
  • Jun-Aug only
    (431)
  • Sep-Nov only
    (316)
  • Dec-Feb only
    (374)
All months
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a nice place. The pool is rather small considering the number of people who use it. There is a beach adjacent to the property, but it is not part of the hotel. The room was large but the bathroom was small in comparison. The one negative thing perhaps was that there was a constant smell of seafood in... More 

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Aberdeen, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is the second time we have visited this hotel and we were not disappointed with it. The only slight negative is that the swimming pool could do with a facelift as there are dodgy tiles loose and tiles missing. The rest are all positives. The customer service was excellent as were the rooms, lovely and cool and the beds... More 

Was this review helpful? Yes 1
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Mark T” Congratulations on your engagement and it is so nice to read your feedback and we are all so pleased that we managed to provide you with a memorable time whilst at our hotel. Glad you enjoy all the activities the team is creating with the live cooking show on Wednesday afternoon and the table tennis competition in... More 

Long Sutton, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very well placed hotel minutes away from the beach . Our room was spacious well decorated with all the comforts of a modern hotel. The bathroom was very nice with a shower and bath with nice toiletries. Breakfast was very good . The bar was well stocked although a little expensive. Hotel staff were courteous and helpful.

Was this review helpful? Yes
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Wow!!! This is our review 1500 in just over 11 years dating back to the first review on the 21st July 2004. Thank you very much for all your contributions and the great feedback over those years as well the constructive criticism which has helped our team and hotel to grow year on year. Dear “Bee112014” Delighted to read my... More 

Penang, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed there from 30 August to 1 September. We had tried most of the hotels at Batu Ferringhi, as July and August being the birthday month of my wife and I, we would booked at hotel at Batu Ferringhi for a short break and celebration. The check in was quick and pleasant, the stuff gave us a brief introduction... More 

Was this review helpful? Yes
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Dave_HHW” A pleasure having you and your family at our hotel and thank you for the review and highlighting my team doing a great job for you and created memorable moments for you and your wife and as well with the service they rendered overall. I am also pleased to read that you enjoyed our value for money as... More 

Singapore, Singapore
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The new wing is ok as hotel rooms go. Good size, clean, with everything you might want except that all the facilities are at the old wing. The rooms at the old wing are not fir for human habitation. Should be condemned. We were checked into a room there and found that it smelled and felt like a musty old... More 

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DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear curvermac2 Thank you for your stay with us and highlighting our friendly and helpful team members. with your literature reference of split personalities from the Dr. Jeykyll and Mr. Hyde in reference to our Beachwing building and our Ferringhi Tower - there are neither good or evil but have on both sides the same amount of lovers for each... More 

California
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed in the older wing, which is the better location. Easy access to the pool, pool bar, restaurant and beach. The service was excellent. The beach is kind of crazy with parasailers, I think that's what they are called everywhere. It's a great walk in either direction along a clean beach, just dodge the ropes. Service at the resort... More 

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DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “CaliforniaBear” Greetings from Holiday Inn Resort Penang and thank you for your review and great comments for our location in the heart of Batu Ferringhi and our excellent service delivered from our team. I have just sent you a message if you please could get back to me to get details of your room number to look into your... More 

Perth, Australia
Level Contributor
11 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Staff where great on arrival and helped us out when needed. Breakfast was alittle chaotic,it was around 9.00am and orders for eggs where forgotten .Noticed the sea seamed dirty compared to other places we have been and no one swam in it. Our Room in the Ferringhi tower was very nice and quite,Great view of the hills and sea, Well... More 

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DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “ratio399” Appreciate you are taking the time to write a review for our Holiday Inn Resort Penang. Glad you liked the great view and relaxing atmosphere from your room. Understand your comment about the Mosque prayers - this is not specific to our hotel only, you are traveling in Malaysia and besides the food - Penang is famous for... More 

Penang, Malaysia
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our check in went smoothly and we were shown to our room. The room was in the Ferringhi tower wing which is located across the road from the main part of the building. The two are joined by a domed bridge and stairs. Our room has a balcony that overlooks the ocean on one side, the streets in the middle... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “judeanddave2015” We are very glad that we have delivered of what you have expected of our Holiday Inn Resort Penang. Like your comments of the "walking-off" the breakfast over teh bridge :-) and it is really everyone’s own interpretations of which side is preferred. We have absolutely for both sides the lovers of each tower. Everyone has different preferences... More 

Kuala Lumpur, Malaysia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Pros: 1. On arrival as an IHG member, we were upgraded to a larger room with a king and a queen on the 21st floor overlooking the gorgeous ocean. the view was absolutely breathtaking. (only downside was the windows are permanently shut so we could now enjoy the sea breeze). Small matter anyway. We all agreed that this was the... More 

Was this review helpful? Yes 4
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “SpikyBunny” A pleasure having you and your family at our hotel and thank you for the great and detailed review. It always pays to be a member and the IHG Rewards Club and it is free to join! If you book direct with our hotel you can enjoy several benefits, glad you enjoyed those. Due to the height opf... More 

Dubai, United Arab Emirates
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

I chose Holiday Inn because my travel agent gave me the choice of 5 hotels and i chose a world class name, but now i wish i went for a local chain. We stayed in the hotel extension that is a tower built on the other side of the road. Though you can cross via a pedestrian bridge, but the... More 

Was this review helpful? Yes 2
DominicEgger, General Manager at Holiday Inn Resort Penang, responded to this review

Dear “Paulz71” Thank you for your stay and I am very disappointed to read you did not like our Ferringi Tower and a shame you have not approached us during your stay. We are continuously driven to make sure to create memorable experiences and if we have not delivered please reach out and let us know at the time to... More 

Hotel Review Summarization

What travelers say

  • Night market(35)
  • Beach wing(24)
  • Sea view(6)
  • Tower block(4)
  • Staff were friendly(4)
  • Very good(4)
  • Buffet breakfast(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,049 photos of this hotel

Traveler photos: See what travelers like you saw

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Other (193)

Management photos: Courtesy of the property manager

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Dining (30)
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Hotel & grounds (34)
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Room/suite (84)
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Pool/beach area (27)
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Bathroom (9)
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Business center/function rooms (10)
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View from room (5)
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Other (29)
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