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All 12 Batu Ferringhi hotels

Holiday Inn Resort Penang

4.0 of 5 Hotel   |   72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100 , Malaysia
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Ranked #6 of 12 Hotels in Batu Ferringhi
A recent review
4 of 5 stars reviewed yesterday
JenandbrianPerthWA Perth, Australia
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1,219 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

The customer service at the holiday Inn is 5 star. This was our 3rd stay here the last time being a bit over 2 years ago. When we got out of our taxi one of the doorman recognised us and welcomed us back. All the staff from reception, doormen, and cleaners were always smiling and friendly. And yes as another... More

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Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

After reading reviews we were doubtful about staying in this hotel but were we can honestly say it was terrific . The rooms in the tower block were spacious beautifully decorated and spotless. The staff from car park attendant cleaning staff and front desk staff could not do enough to help make our holiday special. The breakfast was wonderful lots... More

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London
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Overall the experience was good but not amazing. We booked a room with a sea view, we did get a sea view, however, we were in a separate building where you had to cross the main road so your view was of the sea, mountains and the main road, I thought we were getting a beach view. The breakfast was... More

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world
Contributor
19 reviews 19 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Have been there with family on November. Even if booking done through Expedia, they recognized my Intercontinental gold status and upgrade our room to the beach wing (manager on duty very friendly and professional). Front parking is quite small but found always to park the car. Beach is ok, pool and restaurant too. Baby sitter in kindergarten is 10 rm/hour,... More

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Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear antonisworld, Greetings from Holiday Inn Resort Penang. Thank you very much for taking the time to share your review on Tripadvisor I am pleased to read that you and your family enjoyed your overall stay with us. Your compliments upon our duty manager for being professional and friendly are greatly appreciated. We look forward to welcoming you and your... More

1 review
3 of 5 stars Reviewed 1 week ago

Nice place but from the smell of it, furnitures and all are abit old..restaurant bite are big portions..walk out and u have the night market and foods..still prefer sheraton as it is new and cozy.around 20 min away from the city.

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Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Andrew O, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to write a comment about your experience with us on Tripadvisor. I was sorry to read about the inconvenience you experienced with the smell and furnitures during your stay with us. Rest assured that your comments have been well noted for future improvement. Once again,... More

London, uk
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for 11 days in February /March 2014. We found the service excellent, the breakfast very good. Maria was very helpful and cheerful and always had good advice. We stayed in the tower which was great. Great views, very clean, extra towels in the evening if we wanted. Situated by the night market and all the local food... More

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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Got upgrades to beach view after complain abt the renovation noise at the other wing. Deluxe room with beach view was great ! Pool need a complete makeover though as it's old The beach at batu ferringi hv seen better days too... Definitely need a car to get around n driving around Penang is not difficult

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Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Jo-jede, Greetings from Holiday Inn Resort Penang. Thank you for taking the time to write a comment about your experience with us on Tripadvisor. I am glad that you like our rooms and I have taken note of your feedback with regards to the pool for future improvement. Thank you once again and hope to have the opportunity to... More

Brisbane, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights in November 2014 with our 2 kids aged 8 & 5. At check in I asked for an upgrade as I wanted a balcony, and we were given one free of charge. What a lovely room we had! We were very impressed! We were in the tower, I wouldn't have liked to be on... More

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Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Lorza81, Greetings from Holiday Inn Resort Penang! Thank you for taking the time to share your experience with us on Tripadvisor. I am truly happy to know that you and your family had a wonderful stay with us and were impressed with our rooms. We look forward to welcoming you back to have another wonderful experience with us in... More

Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Very impressed with the overall ambience the service the friendliness of the staff and the location.value for money.the hotel has two blocks one facing the beach and the other facing the hill.both are connected by a skybridge and the lounge and restaurant facing the beach have good food and excellent service.

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Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear Ramdas R, Greetings from Holiday Inn Resort Penang! Thank you for your review about our Resort on Tripadvisor. I am happy to hear that you had a wonderful stay and were truly impressed with our overall service. Thank you also for your compliments about our food as well as our friendly and helpful team who are definitely a key... More

Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the garden wing instead of the beach wing this time around as we felt it would be cooler than those near the beach. The room was above average. No complaints as the room was clean and everything was in order. The buffet spread was good and the cafe staff were attentive. As a few reviewers have mentioned,... More

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Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this review

Dear gwenowen75, Greetings from Holiday Inn Resort Penang. Thank you for your precious time in posting your review on Tripadvisor. Your compliments about the cleanliness of our rooms, our buffet spread and also the restaurant staff being attentive is very much appreciated and I will definitely share this with them. It was our pleasure to have you with us and... More

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Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100 , Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi

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