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Shangri-La's Rasa Sayang Resort & Spa


TripAdvisor Popularity Index
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#1 of 9 hotels in Batu Ferringhi
TripAdvisor Traveler Rating
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4.5 of 5 stars 163 Reviews
Recommend89% |
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“Must have died and gone to heaven!!” Jul 14, 2009 - LondonSaf
“historical trip,good memory!” Jul 6, 2009 - CKLOK
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What's Near Shangri-La's Rasa Sayang Resort & Spa

Top-Rated Nearby Accommodations
Distance in: mi km
Hotel USD* Distance Rating
Golden Sands Resort by Shangri-La $174 0.0 mi 0.0 km 3.5 of 5 stars
Parkroyal Penang, Malaysia $137 0.0 mi 0.0 km 4 of 5 stars
Lone Pine Hotel N/A 0.5 mi 0.7 km 3.5 of 5 stars
Hydro Majestic Hotel $52 2.1 mi 3.4 km 3.5 of 5 stars
Motel Sri Pantai N/A 4.4 mi 7.1 km 3.5 of 5 stars
All Accommodations in Batu Ferringhi
*Average price
Top-Rated Nearby Restaurants
Distance in: mi km
restaurant Distance Rating
Jewel of the North 0.2 mi 0.3 km 4.5 of 5 stars
Guan Guan Cafe 0.2 mi 0.3 km 4 of 5 stars
Shangri-La Rasa Sayang 0.5 mi 0.7 km 4 of 5 stars
All Restaurants in Batu Ferringhi
Nearest Top-Rated Things to Do
Distance in: mi km
Thing to Do Distance Rating
Old Protestant Cemetery 6.8 mi 10.9 km 4 of 5 stars
Han Jiang Ancestral Temple 7.4 mi 12.0 km 4 of 5 stars
Alun Alun Spa 65.0 mi 104.6 km 4.5 of 5 stars
All Things to Do in Batu Ferringhi

Traveler Advice on Shangri-La's Rasa Sayang Resort & Spa

Traveler Forum
  • Ask a question or view 18 posts on Batu Ferringhi from this week.
Professional Advice (1)
Title Source
“Best New Asian Hotel Restaurants” Travel + Leisure
Web Comments from Travelers (1)
Title Source
“Shangri-La's Rasa Sayang Resort & Spa” Expedia.com
Shangri-La's Rasa Sayang Resort & Spa
Hotel class 5 of 5
Batu Feringgi Beach, Batu Ferringhi, Pulau Penang 11100, Malaysia
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Traveler Reviews

89% Recommend
4.5 of 5 stars 163 reviews
Excellent
111
Very good
27
Average
9
Poor
5
Terrible
3
By trip type
All (163)
Business (7)
Couples (83)
Family (27)
Friends getaway (10)
Solo travel (7)
[ Date ] [ Rating ]
“Must have died and gone to heaven!!”
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5 of 5 stars
LondonSaf 3 contributions
London
Jul 14, 2009 | Trip type: Family New

Ok. First of all I have to admit we're biased. We'd been before and the three of us (me, wife and teenage daughter) agreed that this might just be our favourite place on earth! The Rasa Sayang (and particularly the staff) totally reinforced this in our second stay there. We stayed in a suite in the Rasa Wing. Room perfect,... more

“historical trip,good memory!”
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4 of 5 stars
CKLOK 1 contribution
Kuala Lumpur
Jul 6, 2009
1/1 found this review helpful

* -a great welcome by the staff! * -room are clean and comfortable. * -food stalls are within walking distance. * t-the environment are great! more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member,   Greetings from all of us here at Shangri-La’s Rasa Sayang Resort and Spa! Thank you for sharing your stay experience with us.  We are pleased to know that your stay was pleasant and memorable. It is the Shangri-La commitment to delight you every time and ensure that you have a personalised and pleasant experience with us....

“Paradise..... and wonderful customer service as well!!!”
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5 of 5 stars
AJKING 5 contributions
Redruth, Cornwall, UK
Jul 6, 2009 | Trip type: Couples
1/1 found this review helpful

After reading the reviews on trip advisor, after very little discussion we decided to upgrade to the Rasa wing, and we were not disappointed. The bath on the balcony is awesome, a member of staff will run it for you, and you have a choice of fragrance, our favourite was lavender. What more can you ask for, a lavender bath,... more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member,   Greetings from all of us here at the Shangri-La’s Rasa Sayang Resort and Spa! Thank you for sharing your recent stay experience with us.  We are pleased to know that your stay was pleasant and memorable. I will certainly share your enthusiastic feedback concerning service level, amenities and findings concerning the average duration of loyal service...

“Service and comfort were great!”
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5 of 5 stars
Karta_Mita 9 contributions
Brisbane
Jun 27, 2009 | Trip type: Couples
1/1 found this review helpful

My wife and I chose this place to enjoy our honeymoon. It was a hard task as we had decided that we wanted to different sort of holiday - one in a resort with all the facilities. Usually I am big city sort of holiday person. The internet reviews had been good and the place seemed to fit our requirements.... more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member, Greetings from all of us here at Shangri-La's Rasa Sayang Resort and Spa! Thank you for sharing your recent stay experience with us. We are glad to know that whatever misgivings you had at the beginning were pleasantly and amicably resolved by our staff. I will take note of your positive feedback concerning service level, the in-house...

“had a great time”
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5 of 5 stars
paras108 15 contributions
hyderabad
Jun 20, 2009

my family have visited this place twice both on some birthdays, staff was very helpful in getting a surprise party ready - the hotel is excellnt with a special rasa wing and pvt pool. the manager is very friendly and so are all the staff. the beach, flora and fauna are absolutely ideal. water sports are great - dont go... more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member, Greetings from all of us here at Shangri-La’s Rasa Sayang Resort and Spa! Thank you for sharing your recent stay experience with us. We are pleased to know that your stay was pleasant and memorable. I will certainly share your positive and enthusiastic feedback concerning service level and amenities with the rest of the staff at the...

“Rasa Sayang has topped the list of the best hotel to relax wind down and enjoy.”
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5 of 5 stars
Doubletap 1 contribution
Malaysia
Jun 14, 2009 | Trip type: Solo travel
1/2 found this review helpful

Nothing better to greet your day than the greatest choices of breakfast food. Friendly staff clearly well trained in customer service. The gardens are idillyc and this is important as the beach has lost its charm. The sadness of the oh too many motor sports polluting the water and the air on the beach. The plight of the poor ex... more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member, Greetings from all of us here at Shangri-La's Rasa Sayang Resort and Spa! Thank you for sharing your recent stay experience with us. I will certainly share your positive and enthusiastic feedback concerning service level and amenities with the rest of the staff at the resort. It is the Shangri-La commitment to delight you every time and...

“The BEST Resort in Penang”
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5 of 5 stars
Sbadr 3 contributions
Saudi Arabia
Jun 6, 2009 | Trip type: Couples

My wife and I stayed in this hotel for our honeymoon trip to Malaysia. This hotel was so special and we both share the great moments and memories that we had during our stay in Shangri-La Rasa Sayang. The hotel location is excellent, though its far away from the airport (aprox. one hour drive), but it is just worth it... more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member, Greetings from all of us here at Shangri-La’s Rasa Sayang Resort and Spa! Thank you for staying with us. We are pleased to know that your stay here was filled with cherished highlights and fond memories. I will certainly share your positive and enthusiastic feedback concerning service level, amenities and outlets with the rest of the staff...

“Wonderful service, great hotel! Rasa Wing a must for couples/friends without children.”
Save Review
5 of 5 stars
cih 89 contributions
Melbourne
Jun 4, 2009 | Trip type: Friends getaway
0/1 found this review helpful

I've just returned from 3 nights staying at this wonderful hotel and would like just like to say there is no better hotel in Penang to stay at. The service was impeccable and having travelled quite often you get to know what genuine friendliness and helpfulness is. The staff are super, just great, the small touches just made our stay,... more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member, Greetings from all of us here at Shangri-La’s Rasa Sayang Resort and Spa! Thank you for staying with us. We are pleased to know that your stay here was filled with pleasant and fond memories. It is the Shangri-La commitment to delight you every time and ensure that you have a personalised and pleasant experience with us....

“Terrific Service. Was it really renovated recently?!”
Save Review
4 of 5 stars
luckylorks 2 contributions
sydney
May 31, 2009 | Trip type: Family
0/3 found this review helpful

The Rasa Wing has recently been renovated but you could be forgiven for asking "really?". The carpets and curtains are very 70's and the room size still quite small. Worth the money of RM1500 per night for the deluxe garden room with courtyard? No, not really. We ended up spending most of our time at the garden wing pool bc... more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member, Greetings from all of us here at Shangri-La’s Rasa Sayang Resort and Spa! Thank you for sharing your recent stay experience. We are pleased that our service level had been to your satisfaction. The resort was remodelled in 2006 and it has undergone subtle evolutions ever since. The style of classic resort luxury that stays true to...

“Excellent Hotel with wonderful staff”
Save Review
5 of 5 stars
cmoncymru 60 contributions
wales uk
May 22, 2009 | Trip type: Couples

Wonderful hotel,(upgrade to Rasa Wing) Rasa Wing gives you added services ,such as free High Tea with soft drinks - coffee all day,cocktail hour 1800-1900 - where the staff ensure that your glass is never empty,whether you like beer,wine,champagne,cocktails or shorts!!!! with canapes.Exclusive Rasa Wing swimming pool (no children under 16),Exclusive Breakfast Room (al la carte) or use normal buffet... more

Management response from
SL_Resort, General Manager

Dear Tripadvisor Member, Greetings from all of us at Shangri-La’s Rasa Sayang Resort and Spa! Thank you for staying with us. We are pleased to know that your stay here was filled with cherished highlights and fond memories. I will certainly share your positive and enthusiastic feedback concerning service level, amenities and outlets with the staff especially those whom you...

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Shangri-La's Rasa Sayang Resort & Spa Also Known As

Address: Batu Feringgi Beach, Batu Ferringhi, Pulau Penang 11100, Malaysia