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All 12 Batu Ferringhi hotels

Shangri-La's Rasa Sayang Resort & Spa

5.0 of 5 Resort   |   Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Ranked #1 of 12 hotels in Batu Ferringhi
A recent review
5 of 5 stars reviewed 4 days ago
abeb1900
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1,545 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (394)
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English first
Top Contributor
51 reviews 51 reviews
42 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel some time back and were worried about the renovations. However, just like the e-mail said, we hardly noticed the work being carried out. Right from the pick up at Penang airport, the staff were very friendly and accommodating and we got to use most of the facilities including the gym, spa, pool and golf. Organising transport... More

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed in the Rasa wing for two nights in July with an outdoor bath. The hotel is large however this does not affect the service at all. We checked in during canapés and cocktails however was partner was wearing shorts. They were extremely kind, explained the dress code and brought us drinks outside to enjoy. The room was spacious... More

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Western Australia
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Let me first say that this is not a review of the hotel, but of the service we received around the pool area bar. We have extended stays in BF and always meet with other expats for Friday nights Happy Hour. We number anywhere between 12 and 20 people. Although the service was never the best the setting more than... More

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel in a beautiful setting Our room overlooked the garden and sea - simply breathtaking Felt safe with grandchildren running in garden and swimming in the pool Sadly some services provided do not reflect the 5 star status and some member of staff chose to not have eye contact nor acknowledge waiting guests.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this resort in the Rasa Wing for three nights on a stopover earlier this month. The overall impression we have is one of great friendliness and comfort. We were upgraded to a Premier Suite which was extremely spacious, with balconies and a large well-fitted bathroom. The staff we found exceptional, and the decor and beautiful gardens were... More

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Hong Kong, China
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for five nights in the Rasa Wing. We had the Premier Room for two nights, and then upgraded to a Premier Suite for three nights. Both rooms were clean and spacious, especially the bathrooms. Both rooms had outdoor baths on the balcony - you can arrange for staff to fill the tub for you with your choice... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort is very nice and quiet. The service staff excellent except for a certain lady in concierge. Breakfast is great. Since we have an infant in tow so if I would return I will choose golden sands over rasa sayang. Reason being the adventure zone, beach activity centre, water slide are all located in golden sands. The night bazaar... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Houston, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked this hotel for a nice getaway while in Malaysia. Front desk staff was helpful in selecting a room that would meet all my criteria once I arrived (internet was confusing to me; Rasa wing was more expensive but offered no ocean view?!) Front-desk staff was helpful throughout my stay. Felt safe and enjoyed my stay. Close to night... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited Penang on four occasions but this was my first time to stay at the Rasa Sayang. If only we had stayed here on our previous visits. I could not fault the hotel in any manner. The resort is pristine, the staff are friendly and attentive and I felt like I was in paradise. The best part? Gluten... More

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic stay in the garden wing of the hotel, can't fault anything. Room was good, hotel amenities, food amazing, great views. If there's one downside it's that you shouldn't swim in the sea due to jellyfish, on the upside the pool is great.

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Spice market(28)
  • Afternoon tea(13)
  • Very nice(7)
  • Foot massage(6)
  • Friendly and helpful(4)
  • Pool area(4)
  • Soft drinks(3)
  • Best hotel(3)
  • Pool bar(3)
  • Family room(3)

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
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Also Known As:
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi

896 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Batu Ferringhi #1 Romantic Hotel in Batu Ferringhi #1 Business Hotel in Batu Ferringhi #1 Spa Hotel in Batu Ferringhi #1 Luxury Hotel in Batu Ferringhi #1 On the Beach Hotel in Batu Ferringhi
Hotel Class
Official Description (provided by the hotel)
Rasa Sayang Resort and Spa is a luxury resort at Batu Feringgi, one of the most inviting beaches in Malaysia. George Town, the oldest colonial city in the country, is less than an hour away by complimentary shuttle, and offers a fascinating mix of Chinese, Malay and Indian culture. ... more   less 
Number of rooms
304

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