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All 12 Batu Ferringhi hotels

Shangri-La's Rasa Sayang Resort & Spa

5.0 of 5 Resort   |   Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Ranked #1 of 12 Hotels in Batu Ferringhi
A recent review
4 of 5 stars reviewed yesterday
rafalution_2009 kuala lumpur
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1,722 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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kuala lumpur
Top Contributor
88 reviews 88 reviews
86 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is located along the beach in Batu Feringghi – it takes between 20-30 minutes to get to Georgetown and about an hour to the Penang airport. There are many restaurants nearby serving local, seafood, Thai, Western and Middle Eastern food. There are at least 2 food courts in this area but go for the main one which has... More 

Was this review helpful? Yes 1
Southlake, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here for three nights, really enjoyed the food & amenities in this resort & spa!! The garden is so beautiful. We also like the afternoon tea time! All the restaurants have great & delicious food. Totally love it! I will come back for sure!!!

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Singapore, Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed in the hotel for 3 nights at the garden wing. We were fortunate to be allocated a newly refurbished room. Enough spare for a family of 4. We were contemplating on getting a room at the Rasa wing as I've read it's much bigger with access to club lounge. However, was told the pool near that wing does... More 

Was this review helpful? Yes 2
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Rasa Wing offered well-appointed rooms and a more private swimming pool (no noisy children)! Tasty pre-dinner canapés and a wide selection of wines at Rasa Wing Lounge pre-dinner cocktail session.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Singapore
Contributor
19 reviews 19 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in a beautiful Garden Wing room with pool and sea view. Food was pretty good with great buffet. Lot of noise from lawn mowers and leaf blowers in the morning but room was very well insulated. Beach sand was quite gritty but happily stayed in the resort.

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London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

stayed there for 7 days after spending a week in Malaysia. from transfers to hotel this is what I call excellent customer service staff very friendly room service I just can't fault it. when they found out it was our wedding anniversary plus they made a birthday cake and brought it to our room. fresh fruit evryday bottle water chocolate... More 

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Here's another great resort in Malaysia for families. They've got everything you'll ever need in the resort so you don't ever need to leave...although it would be real shame to miss out on the charming culture and delicious food of the world's food capital, Penang! (Lonely Planet listed Penang as the top culinary spot for 2014) Stay at the Rasa... More 

Was this review helpful? Yes 4
Taunton, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the Rasa Wing, for a little extra, but was well worth it. All the staff were very helpful and friendly and made our stay very enjoyable. Afternoon tea and sandwiches were a bonus, and as my wife is Gluten intolerant, the chef made special sandwiches, and also in the evening at cocktail time. Enough food to eat... More 

Was this review helpful? Yes 1
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Carey and Sarah B: Thank you so much for staying with us and for reviewing our resort. We are truly happy to know that you enjoyed your holiday with us recently. As eco-friendly hotel we too are concerned to read your comments on the condition of the beach and jelly fish in the local waters. We will convey your... More 

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A truly wonderful experience - This is our first stay at the resort and it exceeded most of our expectations. We stayed in the Rasa Premier Room and the upgrade was definitely worth it! (A special thanks to the General Manager of this hotel, Ms Elaine Yue, for taking a personal interest in ensuring that our stay was a memorable... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I travelled with my mother for a short getaway (December 11-14, 2014) to Penang for the first time and stayed at Shangri-La's Rasa Sayang Resort & Spa. I chose the garden wing, sea view family room. Checking in was a breeze, staff were all cooperative and polite - great customer service. Prior to my arrival, I sent afew requests via... More 

Was this review helpful? Yes
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear IslaLin: Thank you for your delightful review. We really enjoyed reading it. We are pleased to note that you and your mother had a wonderful stay with us. We have taken note of your comments with regards to the housekeeping times. We normally do our turn down in the evenings. However, if you wish to have your room tidied... More 

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Hotel Summarization (Beta)

What travelers say

  • Spice market(28)
  • Afternoon tea(13)
  • Very nice(7)
  • Foot massage(6)
  • Friendly and helpful(4)
  • Pool area(4)
  • Soft drinks(3)
  • Best hotel(3)
  • Family room(3)
  • Pool bar(3)

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Number of rooms: 304
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Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Hotel Style:
#1 Business Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Spa Hotel in Batu Ferringhi

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