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Shangri-La's Rasa Sayang Resort & Spa

Travelers' Choice award winner
5.0 of 5
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Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Shangri-La's Rasa Sayang Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #1 of 13 Hotels in Batu Ferringhi
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1,970 Reviews from our TripAdvisor Community

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614
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (537)
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  • Chinese (Simplified) first
  • Dutch first
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English first
  • All months
    (1970)
  • Mar-May only
    (550)
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Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed today NEW

Stayed in Rasa last week to celebrate my mother's birthday. The staff was very friendly and the concierge was very helpful. Went out of his way to call a high tea location for us to see if it is open. The beach, sunset and cocktails were all sensational but the buffet at the Spice Market, it was not as I... More 

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Hereford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were looking for a hotel to break the journey to Sydney and discovered the Rasa by chance on the internet . We booked the hotel but upgraded to the Rasa wing. The room was superb as was the pool and nothing was to much trouble. The beech has everything you need from a massage to a sail boat followed... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we first time stay in the Rasa sayang .Everything was Great in the hotel ,locoa cultures, staffs .. With nice pool and garden view room we were really enjoined over 3 nights ! My wife she was very satisfied and we planed every year will come back Rasa sayang for holidays !

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
South Australia, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were looking for rest and relaxation in clean comfortable surroundings . We certainly got that . Staff were exceptionally friendly , always looking to assist in any way .The Garden wing refurbishments have produced a great result .The room was spacious and very clean and comfortable . We left after ten days , wanting for more , the sense... More 

Was this review helpful? Yes 4
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Good choice for a family gathering. In March we had a family gathering at the hotel. My eldest son and wife flew in from Singapore and my second son and wife flew in from New York. My husband and I drove from KL. We had a good time. The rooms were clean, service very friendly. The ladies spent time at... More 

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Singapore, Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rather typical very spacious 80s design hotel at the side of the city. Very relaxing stay and easy to grab a taxi out for work meetings. Breakfast spread is also good, you will enjoy the pool and surroundings in a very green hotel. lotsa flora around.

Was this review helpful? Yes 1
Rainham, Kent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel in March 2015, and occupied a room in the Rasa wing overlooking the car park and apart from the view was excellent. The breakfast at the spice garden was amazing and they could not have provided any more ( except real bacon). We didn't eat in the restaurant in the evening but opted to use... More 

Was this review helpful? Yes 2
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Malcolm S: Thank you for staying with us and for taking time to review your recent stay at our resort. We are pleased that you had a pleasant staying experience. We appreciate your reference on the jellyfish in the sea, the hotel is working with the local authorities and the Department of Environment to address the issue.We hope that... More 

Waurn Ponds, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Arrived late night, check-in easy and quick. Fantastic staff all round. Stayed in Rasa wing well worth the extra cost. Grounds were well maintained and great to have pool without children. Stayed in a Premier room on 5th floor, room was big with possibly the best bathroom, would have been nice to have a softer bed, hotel did supply an... More 

Was this review helpful? Yes 2
Klang
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I enjoyed every moment of my holiday in Shangri-La Rasa Sayang Resort & Spa from the moment I arrived. The bellman was friendly and helpful. The rooms was big with a balcony facing the swimming pool. It has a beautiful view that gives tranquility. The breakfast restaurant is clean with pleasant atmosphere. The breakfast buffet was the best buffet breakfast... More 

Was this review helpful? Yes 1
Essex
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have just arrived home from a lovely week at this hotel - wish we could have stayed longer, we couldn't fault it in any way! The staff in all areas were friendly and helpful at all times. We upgraded to the Rasa wing once we arrived and glad we did. It was nice to be able to get a... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Spice market(28)
  • Afternoon tea(13)
  • Very nice(7)
  • Foot massage(6)
  • Pool area(4)
  • Friendly and helpful(4)
  • Best hotel(3)
  • Pool bar(3)
  • Cocktail hour(3)
  • Family room(3)
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1,469 photos of this hotel

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Hotel & grounds (204)
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Pool/beach area (197)
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Room/suite (167)
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Dining (73)
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View from room (101)
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Bathroom (39)
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Family/play areas (5)
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Business center/function rooms (1)
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Videos (1)
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Other (246)

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Amenities (90)
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Beach (13)
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Garden Wing Jacuzzi (2)
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Garden Wing King Room with Balcony (40)
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Main Pool (20)
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Rasa Wing Jacuzzi (2)
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Rasa Wing King Room with Terrace (42)
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Rasa Wing Pool (16)
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Rasa Wing Studio Suite with Balcony (51)
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Restaurants and Bars (46)
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The Hotel (94)

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Room/suite (7)
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View from room (1)
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Other (4)
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