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Shangri-La's Rasa Sayang Resort & Spa

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Batu Ferringhi Main Road | Kampung Tanjung Huma, Batu Ferringhi, Penang Island 11100, Malaysia
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2,392 Reviews from our TripAdvisor Community

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Odiham, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Had 5 nights here at beginning of February and we loved it. Super location, great staff - very friendly and helpful, beautifully fitted out. Stayed during Chinese New Year celebrations so hotel and roads in area were busy - bad planning on our part but it did not spoil our stay.

Helpful?
Thank CHD6265
Hatfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The perfect venue to end our honeymoon to Malaysia. Excellent food, excellent service and wonderful atmoshere in general. All of the facilities we sampled were superb, including the spa which although pricey offers the kind of massage experience that will send you to sleep! The Rasa wing is the place to be for afternoon tea, pre-dinner drinks and banter with... More 

Helpful?
Thank David S
hong kong
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a 'garden' room but we could easily see the sea & overlooked owed the swimming pool. Our room was excellent with every facility & comfort required. Sleep quality was great, very dark & silent room. Lots of water provided & a snack. The hotel is beautiful right on the beach yet you can easily walk into the small... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank discovery204
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I've stayed here a couple of times and this Chinese New Year , my husband and i decided to drop by just for dinner after too many nights of the usual chinese new year cuisine . I booked a table for the both of us at the Pinang Bar and Grill , by the beach . It was lovely ,... More 

Helpful?
Thank Clynnliew
Sri Kembangan, Malaysia
Level Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Check-in: excellent. as expected. We were greet with warmth welcome. It took a little long for the process, but i guess.. this is because they are trying to get better room for us. Our room were upgraded. Thank you. Room: The room was spacious and has huge terrace with ocean view. The view was amazing. We encountered a water leaking... More 

Helpful?
Thank fMY13
Essex
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Returning after a great stay in 2015. Service and amenities are excellent.Staff discreet but attentive. An oasis of relaxation. Gardens maintained in perfect condition. Ferrenghi Grill maintains its usual high standards.

Helpful?
Thank TheTimeBandits
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great hotel, particularly the Rasa Wing. Really friendly service, nice quieter pool with pretty much only adults in the Rasa Wing pool, good beach access and great Chi Spa. Rasa wing wing also provide a nice afternoon tea and pre dinner drinks, all complimentary. Breakfast was fantastic and the room we stayed in - Deluxe Garden in Rasa Wing -... More 

Helpful?
Thank Moonir K
London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for 5 nights at the Garden Wing, loving all the hardware and service of the hotel, meet the 5-stars requirement. the Spa is one of the unmissed activities, although it seems a bit pricey, but you will never regret (come on, we are on holiday!!). Beach is quite nice too with water sport activities booth. Wifi has good... More 

Helpful?
1 Thank Ollieollie707
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have been visiting Shangri-La hotels all around Asia and the pacific. This hotel is again a favorite. Really nice setting, lovely garden, staff really friendly, breakfast super and a truly extensive choice of dishes. We had dinner in the Ferringi grill restaurant which is fine dining and loved it. Also our two sons aged 15-18 had a great choice.... More 

Helpful?
Thank Paul V
Australia
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I had booked a "ocean view room" only to find it was a view of trees with perhaps a glimpse of water behind,i rang to complain only to find i had to wait for the manager to call me back after an hour and additional calls i was asked to wait again while they found me another room, ok so... More 

Helpful?
Thank melb0urnegirl
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear melb0urnegirl: Thank you for your review of our resort,. We are disappointed to know that you were not accorded the room that you had wanted. We are also concerned that you found our services to be less than satisfactory. Please contact us at communications.rsr@shangri-la.com so that we can further investigate. We look forward to hearing from you soon. Warmest... More 

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