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Shangri-La's Rasa Sayang Resort & Spa

Travelers' Choice award winner
5.0 of 5
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Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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2,126 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (585)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
  • All months
    (2126)
  • Mar-May only
    (549)
  • Jun-Aug only
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    (484)
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Penang Island, Malaysia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have a great time in the rasa wing. I would recommend that its worth every penny of it which include an afternoon tea and the breakfast in Ferringhi grill. Also requested for a baby cot and was wondering why it took so long to arrived.. and the answer is the cot was as detailed in every aspect (just like an... More 

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Leeds, United Kingdom
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked this hotel for 5 nights the Superior Family Seaview garden wing area for our 20th wedding anniversary , as soon as we were allocated our room we were gobsmacked it was mesmerising with a great sea view and the room was spacious and spot on. The concierge delivered all our suitcases to our room and after a few... More 

Was this review helpful? Yes 3
UK
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was an after wedding trip for a group of friends 7 adults and 2 children--the hotel and facilities are very good. Maybe our expectations were too high but this was not a 5* holiday. The 2 x massage at the Chi Spa from Linda (my first massage) was top class. Staff were very willing to please but it did... More 

Was this review helpful? Yes
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear cruisecrazyUK: Thank you for your review of our resort. We are pleased that you found your massage with Linda pleasant. We would certainly like to find out how we can become more of a five-star resort. Please do write to us at communications.rsr@shangri-la.com. All comments will be taken into consideration for future plans. Looking forward to hearing from you... More 

Dublin
Level Contributor
197 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Since it was my birthday during our travels we were looking for special hotels and one, where I would celebrate it. We looked for something relaxing and luxurious. It was also our wish to visit Penang for years now. We decided to book the Shangri-La's Rasa Sayang Resort & Spa, named after an Indonesian and Malay folk song for two... More 

Was this review helpful? Yes 3
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed for 6 nights in late august in a seaview garden wing room. Breathtaking views of the pools and the sea beyond and lovely to hear the waves crash onto the shore while sitting on the balcony at night. The hotel is wonderful and there are plenty of activities throughout the day to keep you busy. Great for couples... More 

Was this review helpful? Yes 1
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear MrsOS2014: Thank you for your candid review of your recent stay with us. We are pleased that you had a relatively pleasant stay with us. We have noted your comments with regards to the cleanliness of the spa bathroom and also your room. We will certainly bring this to the attention of our Executive Housekeeper. Please be assured that... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Coming back to this hotel is almost like coming back home as it has become our family annual retreat and everytime it never fails us. The check in was very smooth though there was a bit of confusion but it was sorted out just in a few minutes. Thanks to Sareeka. The room has been upgraded and when we went... More 

Was this review helpful? Yes 1
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Ogyshuk: Thank you for your lovely review of our resort and for mentioning Sareeka and Harun. We are pleased that you are a returnee guest and we hope that our resort will always evoke a feeling of love in your heart. See you and your family again soon. Warmest regards, Suleiman Tunku Abdul Rahman Director of Communications Rasa Sayang... More 

London, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was lovely all round. Spacious rooms which were well kept and I loved being able to look over the pool and the beach and sit on the balcony when it poured down! The entire grounds were well kept and I really enjoyed being able to sit around the pool, SANDLESS, whilst looking over the beach. Perfect. Friendly members... More 

Was this review helpful? Yes 6
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel has the best location and great service. The breakfast, afternoon tea and pre-dinner were very enjoyable. It is worth the extra bucks. I would recommend it to my friends who go to Penang for a vacation.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Port Macquarie, Australia
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just spent 10 nights at this excellent hotel and every experience we had here was top shelf. Our Premier Rasa Wing room was modern, clean and convenient to all that the resort had to offer. Above all else, the service you will experience from all the staff at Shangri-La is exceptional. To each and every one of you... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Book this you won't regret it. My family and I had one family room and one double room in the Garden Wing. I was a bit put off by some reviewers but honestly it's not at all like what they said. The room was cleaned,bed sheets ,towels daily and everyday they leave a little treat for you. Nice clean hotel.There... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Spice market(28)
  • Afternoon tea(13)
  • Very nice(7)
  • Foot massage(6)
  • Pool area(4)
  • Friendly and helpful(4)
  • Best hotel(3)
  • Pool bar(3)
  • Cocktail hour(3)
  • Family room(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,577 photos of this hotel

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Pool/beach area (203)
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Hotel & grounds (217)
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Room/suite (174)
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Dining (76)
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View from room (105)
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Bathroom (41)
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Business center/function rooms (1)
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Other (325)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (90)
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Beach (13)
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Garden Wing Jacuzzi (2)
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Garden Wing King Room with Balcony (40)
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Main Pool (20)
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Rasa Wing Jacuzzi (2)
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Rasa Wing King Room with Terrace (42)
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Rasa Wing Pool (16)
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Rasa Wing Studio Suite with Balcony (51)
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Restaurants and Bars (46)
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The Hotel (94)

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Hotel & grounds (4)
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Dining (1)
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Other (2)
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