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All 12 Batu Ferringhi hotels

Shangri-La's Rasa Sayang Resort & Spa

5.0 of 5 Resort   |   Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Ranked #1 of 12 hotels in Batu Ferringhi
A recent review
5 of 5 stars reviewed yesterday
alwyn1 Coventry
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1,408 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coventry
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

What is there not to like about this hotel, whether you are in the Rasa Wing or Garden Wing. The service and attention to detail from all staff whether they be front of house, catering or housekeeping is excellent and probably up there with the best I have encountered when on holiday or on business. We, two couples arrived late... More

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Top Contributor
206 reviews 206 reviews
22 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this fabulous hotel on our recent return to Penang. Being a Penangite we return to our hometown every year and we try to stay here on every trip. This hotel never fails to pamper us and make us feel so at home. The service is impeccable and staff so friendly. Breakfast at the Spice Garden has such a... More

Was this review helpful? Yes 3
Houston
Contributor
12 reviews 12 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We enjoyed four very relaxing days and nights at this hotel. Very clean, nice staff, beautiful balcony view and great food. The breakfast and and dinner buffets were excellent. It was both a nice home base for us as we did things around the island, and a romantic place to relax.

Was this review helpful? Yes 2
Hong Kong, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

room is very old and service is not up to the standard I expect like other Shangarila. Hotel manager cannot help on anything and just repeating what hotel can do now but totally irrelevant to me as a guest, so, this is not an personal service, just general to everyone. I won't come again anyway..

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Alcina L, Thank you for your review of our resort. We are disappointed to read on your comments and would like to find our more about your interaction with our Front Office colleague. Please do contact me at communications.rsr@shangri-la.com so that I can address the issue directly with you. Again, thank you for staying with us and I forward... More

copenhagen
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Came here for our honeymoon after a hectic week in Bangkok and loved it. We were treated so well by all the staff and just luxuriated in the luxury. We took romantic walks in the hills to waterfalls. Everything was lovely. Highly recommended to all

Was this review helpful? Yes 3
Male
Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I really like the hotel very much and the staff very friendly The sunset amazing and rooms very good view especially the see view rooms Also there is shuttle bus can take you from the hotel to the down town where is komtar tower And alots of mall and to center of the city ,, This the only hotel i... More

Was this review helpful? Yes 2
Portishead
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a 10 night stay at the Rasa Sayang ( Rasa Wing ) and the whole experience was absolutely fantastic ! Great rooms, Great service,great people ! My only complaint is that we couldnt stay any longer !

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Decided to spend a couple of days away from Kuala Lumpur and wanted to head up to Penang. Upon speaking to people locally, they advised us to stay away from Georgetown due to the ongoing building work. With this, we decided to try Batu Feringgi, and booked into the Shangri La Rasa Sayang. We booked on-line around a week before... More

Was this review helpful? Yes 1
Perth, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel with fantastic staff and services. Highly recommend the Chi Spa massages and an upgrade to the Rasa Wing. We have everything good to say about this hotel. Guarantee a great stay if you choose to stay at this amazing hotel. Breakfast buffet has an incredible selection to choose from. World class hotel.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 3
Perth
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have stayed here a number of times everything is class but the one thing that ticks me of is the prices u pay for services eg massage drinks food everything is ten more times expensive u start to fill advantage of especially when it's costing 1000 Ozzie dollars a nite u excepect a can of cool drink to cost... More

Was this review helpful? Yes 3
SL_Penang, Colleague at Shangri-La's Rasa Sayang Resort & Spa, responded to this review

Dear Salvatorebear: Thank you for your candid review of our resort. I am concerned we gave you the feeling that the resort is expensive. I don't recall that we increased our prices ten times more. Please contact me at communications.rsr@shangri-la.com so that I can further address your concerns. I look forward to hearing from you soon. Suleiman Tunku Abdul Rahman... More

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Hotel Summarization (Beta)

What travelers say

  • Spice market(28)
  • Afternoon tea(13)
  • Very nice(7)
  • Foot massage(6)
  • Friendly and helpful(4)
  • Pool area(4)
  • Pool bar(3)
  • Best hotel(3)
  • Soft drinks(3)
  • Family room(3)

Additional Information about Shangri-La's Rasa Sayang Resort & Spa

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Batu Ferringhi
#1 On the Beach Hotel in Batu Ferringhi
#1 Family Hotel in Batu Ferringhi
#1 Luxury Hotel in Batu Ferringhi
#1 Romantic Hotel in Batu Ferringhi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La's Rasa Sayang Resort & Spa 5*
Official Description (provided by the hotel):
Rasa Sayang Resort and Spa is a luxury resort at Batu Feringgi, one of the most inviting beaches in Malaysia. George Town, the oldest colonial city in the country, is less than an hour away by complimentary shuttle, and offers a fascinating mix of Chinese, Malay and Indian culture. ... more   less 
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Also Known As:
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Hotel
Shangri Las Rasa Sayang Hotel
Rasa Sayang Penang
Shangri Las Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi

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