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Shangri-La's Rasa Sayang Resort & Spa

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5.0 of 5
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Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Penang Gem Package
Shangri-La's Rasa Sayang Resort & Spa
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Ranked #1 of 13 Hotels in Batu Ferringhi
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4 of 5 stars reviewed yesterday
Aussie_review Adelaide, Australia
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was my second stay at the Rasa Sayang Penang. I decided it was a good place to go back to as it is a quality hotel, good facilities, great location and without the "party atmosphere" that some of the big hotels on the same beach stretch have. I noticed that many of the same staff were still working at... More 

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Canberra, Australia
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There is nothing "terrible" about the Rasa Sayang - the service and infrastructure live up to the usual high Shangri-La standard and the afternoon tea and pre-dinner canapes for Rasa Wing guests were a welcome bonus. However this resort did not "wow" me, which is what I generally expect when the most basic rooms cost a minimum of $300. Our... More 

Was this review helpful? Yes 3
A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

I've stayed severals time in this hotel, and when it's time to go back home, can't move on with the greenery view, the sea, the room, and all what this hotel have. This hotel always be my number one choice, just so sad sometimes when i come to visit penang, this hotel fully booked due to holiday season. The staff... More 

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Sydney, Australia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 4 nights with 6yo child and 2 adults. Location: About 45 minute to 1 hour taxi ride from airport. Prepaid RM73. Hotel: has 2 lobbied: Garden Wing and Rasa Wing. We stayed in Rasa Wing which include more services, like Afternoon hightea and pre-dinner cocktail and snacks. Room: Rasa wing rooms are larger. Little tired looking but still had... More 

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Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had an outstanding time at the Garden Wing for 4 days. The room, food and service were fantastic but the staff really make it a warm and friendly place to sit back and relax. The only negative is that for teenage children I would have preferred a proper single bed rather than a rollout but their seemed to be... More 

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Melbourne
Contributor
19 reviews 19 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

From the moment we walked in we knew we had made the right decision to stay at the Rasa. Previous trips to Penang we had stayed at the Hard Rock and even next door at the Golden Sands but the Rasa seemed to be that next level up in facilties and service. Great for the kids as well. Only one... More 

Review collected in partnership with shangri-la.com

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London, United Kingdom
Top Contributor
128 reviews 128 reviews
49 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently enjoyed our 6th stay at the Shangri-La Rasa Sayang and, without wishing to repeat what I have said in my previous reviews, it is still, in our opinion, one of the best hotel experiences in the world. Having been fortunately enough to have stayed at a number of Shangri-La properties in Asia, Australia & Europe, the staff in... More 

Was this review helpful? Yes 2
Sydney, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is our second stay in this hotel. What can I say? Our stay has been very enjoyable from the beginning to the end. Very friendly and welcoming staff, always greeted with a smile and nothing is too hard for them, and will go the extra mile to meet your requests. We stayed in the Rasa Wing, and were upgraded... More 

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Sydney
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed in a number of Shangri La hotels prior to Rasa Sayang and they have always been amazing; the Rasa was good without being outstanding. We arrived from a night at in Georgetown at 5.00pm and we were expecting to be able to check straight in but our room wasn't ready, this was slightly disappointing given the time... More 

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Nottingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Beautiful hotel, the Rasa Wing upgrade was worth every penny. Afternoon tea each day divine, cocktail party every night, the most amazing attentive service, the staff could not do enough to ensure your comfort. We upgraded our room at the hotel to a larger small suite, The ground are also fabulous, beautifully kept and stunning really old trees. We used... More 

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Hotel Review Summarization

What travelers say

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