We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Batu Ferringhi hotels

Golden Sands Resort by Shangri-La

4.0 of 5 Hotel   |   Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Hotel website
Hotel deals
Hotel amenities
Save Saved
You added Golden Sands Resort by Shangri-La to your Saves list
Golden Sands Resort by Shangri-La
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
78%
Ranked #4 of 12 hotels in Batu Ferringhi
A recent review
4 of 5 stars reviewed 1 week ago
Luisa W
  • Reviews (1,407)
  • Photos (847)
  • Amenities
  • Q&A
  • Room tips (470)
  • Location
  • More
Write a Review

1,407 people have reviewed this hotel

Traveler rating
    559
    524
    208
    74
    42
See reviews for
650
429
17
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (470)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Golden Sands Resort by Shangri-La
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The golden sands is not a relaxing hotel as day trippers come and go and there are a plethora of kids running around. Consequently the pool is not really for ideal for a leisurely swim. But what it lack in peace it makes up for in value for money and the pleasure of people watching. And you can always escape... More

Was this review helpful? Yes 3
Andover, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 14 nights at the hotel from the 14th June. we stayed in a hill view room (665) which was of a Good standard overlooking the street in front if the hotel. The staff were all very helpful and the room service staff did a fantastic job. The breakfast was great and had a wide range of choices. The... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to Penang many times and have stayed in nearly all the hotels in Batu Ferringhi. I must say the Golden Sands is even better than the Rasa Sayang in terms of service! Very clean and the staff and very friendly. Had an awesome 5 night stay and will definitely be back in the future. We stayed in... More

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great hotel, good location. We booked the Superior hillview room. Upon arrival we were served tropical punch, nice touch. Warm and friendly staff at the desk as well. The rooms was in good condition, nicely decorated, but overall it needed an update soon. The bathroom door was creaking, not what you would expect, but it didn't bother us as we... More

Was this review helpful? Yes
Adelaide, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed a week for sport. Twin share room was a good size and well maintained by housekeeping through the week. Beds were comfy too. Room was on street side and we heard the call to prayer a few mornings. Found it calming mostly. Buffet breakfast best enjoyed by the beach. Pizzas are large and best shared as lots of cheese.... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I really enjoyed the vacation. There were 3 pools and there was also a whirlpool which was amazing. The scenery is amazing. The only bad thing was that when I went to the beach; I saw a sign that said that there was jellyfish in the water. It was a waste because the water was so blue... More

Was this review helpful? Yes 3
Singapore, Singapore
Contributor
18 reviews 18 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 4 nights and had connecting rooms, as per our request during booking. The rooms were spacious and comfortable. My kids loved the beds a lot and said they were the best beds in all the hotels they had stayed in. The sound-proofing of the rooms could have been better, especially for the rooms facing the road. The... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 2
Singapore, Singapore
1 review
4 of 5 stars Reviewed 2 weeks ago

The family fun package was great. Our kids enjoyed the stay and they loved the pool, Adventure Zone and the lunch that was included in the package. We felt the package was really worthwhile with daily buffet breakfast and sumptuous buffet spread for dinner.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago

golden sands resort is definitely a fantastic place for a family vacation. my kids can have fun in the pools as there are many activities that take place there and they can go and play in the adventure zone which keeps them entertained for hours. i can go for wonderful messages while my parents sit down by the beach and... More

Was this review helpful? Yes
Singapore
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in a single deluxe room with a king-sized bed over 3 nights. Room is of a good size but a little jaded. Quite obvious that the bath floor towel was not changed during the stay. Nonetheless, house-keeping was generous with complimentary drinking water and replenished with 4 new bottles on day 2. No newspapers tho. Buffet breakfast spread did... More

Was this review helpful? Yes
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear CD_Tay Thank you for your review of our resort. We are disappointted and concerened about the issue that you raised. Please be assured that quality of service is of paramount importance to us. We have taken note of your comments with regards to our rooms and we will certainly keep this in mind for our future plans. Thank you... More

Owners: What's your side of the story?
If you own or manage Golden Sands Resort by Shangri-La, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Golden Sands Resort by Shangri-La? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Night market(46)
  • Very good(15)
  • Long beach(14)
  • Adventure Zone(13)
  • Water sport(8)
  • Cool lounge(7)
  • Sea View room(7)
  • George town(6)
  • Rasa Sayang(5)
  • Kid Club(5)

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Asiatravel.com Holdings, Hotels.com, Orbitz, Tingo, BookingOdigeoWL, Despegar.com, Expedia, Priceline, Otel and Venere so you can book your Golden Sands Resort by Shangri-La reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi

847 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (842)
Viewed
View from room (64)
Viewed
Pool/beach area (181)
Viewed
Hotel & grounds (172)
Viewed
Room/suite (129)
Viewed
Dining (39)
Viewed
Bathroom (51)
Viewed
Family/play areas (14)
Viewed
0:20
Videos (1)
Viewed
Other (191)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Room/suite (3)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Batu Ferringhi #3 Romantic Hotel in Batu Ferringhi #4 Family Hotel in Batu Ferringhi #4 Luxury Hotel in Batu Ferringhi #4 On the Beach Hotel in Batu Ferringhi
Hotel Class
Official Description (provided by the hotel)
Golden Sands Resort by Shangri-La in Malaysia, Penang is the epitome of premier resort getaway for families, groups and individual travellers. Situated in the midst of a laid-back seaside village and the popular Batu Feringgi beach, its locale provides ample opportunity for exploration and leisure. Embraced by sun, surf and fun, the resort's diversity and accessibility is the perfect antidote for jet lag and boredom. Among its 387 rooms include the biggest family suites, with some equipped with Murphy beds (a retractable bed that fits neatly into walls). Dining options include Sigi's Bar & Grill on the beach, a Garden Cafe with 360 degree view of the gardens and pools, a Lobby Lounge overlooking the landscaped garden, state-of-art meeting rooms, banquet hall and Cool Lounge, an innovative transit lounge for early check-in and late check-out stand ready to serve guests. George Town, a UNESCO world heritage site is a short drive away. So are the island's nature trails and myriad cultural centres. Recreational facilities include a water sports center, three tennis courts, Health Club , a Par 3 Executive Golf Courts, two swimming pools with an outdoor Jacuzzi and Adventure Zone, an in house Family Entertainment Centre. An evolving recreational calendar includes activities organized for in-house guests of all ages ... more   less 
Number of rooms
387

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer