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All 12 Batu Ferringhi hotels

Golden Sands Resort by Shangri-La

4.0 of 5 Hotel   |   Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Golden Sands Resort by Shangri-La
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Ranked #4 of 12 hotels in Batu Ferringhi
A recent review
4 of 5 stars reviewed 2 days ago
William D Sydney, Australia
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1,448 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (485)
Date | Rating
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English first
Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The Golden Sands Resort at Batu Ferringhi is a great place to relax and unwind from the daily work grind. I went there to chill out and succeeded. The accommodation is very good, the food is great catering for all cuisines, with special feature nights to suit all tastes. The night markets are a shopper's heaven. Great value as well.

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Hong Kong, China
Top Contributor
51 reviews 51 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We recently just completed a family trip with our stay in Golden Sands. I don't expect too much as I understand that this hotel is a bit old. Upon arrival, we went to check in. The check in counter was quite small and the queuing system was not very clear. The receptionist did not have smiles in her face and... More

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Kuala Lumpur, Malaysia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The good: Convenience-walking distance with local food Staff are very helpful and friendly Comfortable environment and good live band Good range of facilities which can really stay in resort for few days without boring. huge swimming pool and strategic location, where the sun is not directly shine at pool side. Therefore the pool is fully utilised from morning till evening.... More

Was this review helpful? Yes 1
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear yanyan2012, We would like to thank you for your feedback on tripadvisor. First of all, we are happy to know that you enjoyed your stay with us in November 2013. In regards to the bath tub, I will be sure to share this with the management and make necessary improvement as needed. Thank you again for your time and... More

Bristol, UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in the Golden Sands in July 2014. I was hunting for a resort hotel that would be young child friendly so that we would have an easy time entertaining our 3 year old son as he is too young for most kids clubs. We had a lovely relaxing time at the Golden Sands, and were very pleased to... More

Was this review helpful? Yes 2
SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear smurto, Thank you for staying with us recently and for taking time to share your feedback with us. It was a pleasure to have you as our guests and we are pleased that you and your family had a wonderful time with us. Ants do turn in the rooms as we are located in the tropical climate and therefore,... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

My friends & I went to Penang & stayed in Golden Sands Resort in May 2014. Their services made us felt impress. Ladies at the Penang arrival hall, driver, a gentleman from bell services and a lady, Janet from front desk are welcomed us kindly & guided us to the right places to reach the hotel & went to the... More

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SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear JLee0123, Thank you for your wonderful review of our resort. We are pleased that you have so many compliments for our staff. I am sure that our colleagues including Janet and Aimee will be pleased to know that they were mentioned so kindly in this reivew. We are happy that you and your friend enjoyed yourselves very much and... More

Melbourne
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We had two adjoining rooms for a family of 4 !! Well worth upgrading to deluxe ocean views - the $$ difference is well worth the small extra cost. No noise. Welcoming staff. Breakfast was included daily but most meals we ate away from the hotel which is ideally situated. Can't wait to go again !

Was this review helpful? Yes 1
Auckland Region, New Zealand
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Great spot. Our third stay here. Staff are excellent ,friendly and helpfull. We had a seaview room which had excellent amenities,clean and a very comfortable bed. Hotel in a very good location with plenty of transport available

Review collected in partnership with shangri-la.com

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Hong Kong
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We initially checked in a king room on hillside at 10pm. I put on request way before my check in date for a room on a high floor, because I know I am a person who's sensitive to sound. Eventually we were given a room on level 3. The building is like 6 or 7 floor high. The horrible thing... More

Review collected in partnership with shangri-la.com

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SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear dwcho, Thank you for staying with us and sharing your feedback on tripadvisor. We are pleased that our management was able to solve your room issue during your stay with us. We have noted your comments on the variety and taste of food during breakfast, We will certainly address this matter with the chefs for improvement. Breakfast time tends... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

The first time I visited Penang was 30 years, ago during the years we have been back maybe 14 times. The Hotel staff make it such a pleasure it is more than home away from home. We have watch the staff grow get married have children and sometimes when they know we are coming they come to the Hotel to... More

Review collected in partnership with Shangri La Hotels

Was this review helpful? Yes 1
Wigan, England
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a lovely view overlooking pool and sea. Would have liked a higher floor but more expensive. The hotel was very well run with lots of facilities for children. We were a couple but the children didn't really bother us as they had their own pool and lots of activities. Always managed to get a sunbed in the sun and... More

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SL_Penang, Colleague at Golden Sands Resort by Shangri-La, responded to this review

Dear Blondiehaze Thank you for your review of our resort. We appreciate your comments with regards to our food prices and we will get our food and beverage team to look into reviewing the prices or to add value to our present offerings. We will also take into consideration your suggestion with regards to the sun beds and umbrellas on... More

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Hotel Summarization (Beta)

What travelers say

  • Night market(46)
  • Very good(15)
  • Long beach(14)
  • Adventure Zone(13)
  • Water sport(8)
  • Cool lounge(7)
  • Sea View room(7)
  • George town(6)
  • Rasa Sayang(5)
  • Kid Club(5)

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
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Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Batu Ferringhi #3 Romantic Hotel in Batu Ferringhi #4 Luxury Hotel in Batu Ferringhi #4 On the Beach Hotel in Batu Ferringhi #5 Family Hotel in Batu Ferringhi
Hotel Class
Official Description (provided by the hotel)
Golden Sands Resort by Shangri-La in Malaysia, Penang is the epitome of premier resort getaway for families, groups and individual travellers. Situated in the midst of a laid-back seaside village and the popular Batu Feringgi beach, its locale provides ample opportunity for exploration and leisure. Embraced by sun, surf and fun, the resort's diversity and accessibility is the perfect antidote for jet lag and boredom. Among its 387 rooms include the biggest family suites, with some equipped with Murphy beds (a retractable bed that fits neatly into walls). Dining options include Sigi's Bar & Grill on the beach, a Garden Cafe with 360 degree view of the gardens and pools, a Lobby Lounge overlooking the landscaped garden, state-of-art meeting rooms, banquet hall and Cool Lounge, an innovative transit lounge for early check-in and late check-out stand ready to serve guests. George Town, a UNESCO world heritage site is a short drive away. So are the island's nature trails and myriad cultural centres. Recreational facilities include a water sports center, three tennis courts, Health Club , a Par 3 Executive Golf Courts, two swimming pools with an outdoor Jacuzzi and Adventure Zone, an in house Family Entertainment Centre. An evolving recreational calendar includes activities organized for in-house guests of all ages ... more   less 
Number of rooms
387

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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