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Golden Sands Resort by Shangri-La

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Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Golden Sands Resort by Shangri-La
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Golden Sands Resort by Shangri-La
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1,737 reviews from our community

Traveler rating
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813
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (572)
Date | Rating
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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at one of the suites with my parent. View was great, breakfast line was ok, facilities well kept n staffs r friendly. Gotten a surprise cake for my birthday too. ;-) Room with hill/mountaun view will not be worth it though...

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Epping, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

After arriving from the shangri la in KL we had high hopes for this hotel but they were short lived. We were greeted at check in by an uninterested young girl who only wanted to sell us an upgraded room, the hotel had screaming children everywhere and was very tired looking when they finally found us a room it was... More 

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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My partner and I visited this Hotel ten years ago and again just recently. It has the same warm reception from the staff who go out of their way to help. The room we were in this time ( executive room) was located on the sixth floor of the hotel which afforded us great views of the pool area and... More 

Was this review helpful? Yes 1
Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The facilities and staff are simply fantastic at golden sands. We recently stayed here for 9 nights with my 3 young children (8,5&3) and the staff and facilities of the resort made it the most relaxing trip. This hotel is really amazing for families with kids. They take care of the kids so well - very safe with lifeguards at... More 

Was this review helpful? Yes 1
Weston super Mare, United Kingdom
Senior Reviewer
8 reviews 8 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Every one at the hotel makes you feel special.The staff go out off their way to be helpful.The service in the restaurant is always very good and friendly.Every one throughout greats you with a smile.The gardens are just so lovely to relax in.We had a wonderful holiday and hope to return next year.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Having a bad experience during check-out. The duty manager as well as the front office staff were not clear about the promotion on-going. Charging me with wrong amount. The sad part, no apology from them.

Review collected in partnership with shangri-la.com

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Singapore, Singapore
Top Contributor
90 reviews 90 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Golden Sands Resort by Shangri-La Penang, located few steps away from Batu Feringgi Beach. Ideal for family retreat. The staffs are courteous and friendly, nothing seems a problem to them, and they all make you feel at home. We had a sea room located on the seventh floor, it was spacious and very clean, and bed was very comfortable, bathroom... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Perfect getaway for weekend beach holiday. The pools are well maintained with attentive life guards and a safety tower on the beach. Pricing and service is excellent at the poolside with prompt service by highly experienced staffs.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We took our son for a first hoilday and chose the shangri la in penang! We recommend this hotel so highly as the staff was the most attentive and so caring, every person made you feel like they knew you personally. The facilities are fantastic, the location is great and the staff are incredible. Thank you

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We took the Family Fun package with sea facing room for 3 days. There are a lot of plus points in this hotel and would reccomend families to consider this hotel for the stay. 1. The staff we encountered were friendly and cheerful. 2.Perhaps it was due to our stay was during low peak weekdays, we truly appreciated the overall... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Night market(46)
  • Very good(15)
  • Long beach(14)
  • Adventure Zone(13)
  • Water sport(8)
  • Sea View room(7)
  • Cool lounge(7)
  • George town(6)
  • Rasa Sayang(5)
  • Kid Club(5)
Questions? Get answers from hotel staff and past guests. Ask a question

1,420 photos of this hotel

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Room/suite (170)
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Hotel & grounds (188)
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Pool/beach area (215)
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Dining (45)
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Family/play areas (19)
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Bathroom (59)
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Business center/function rooms (2)
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Activities Pool (11)
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Amenities (90)
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Beach (46)
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Childrens Pool (13)
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Deluxe Seafacing Room (52)
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Executive Seaview Room (68)
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Restaurants and Bars (52)
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The Hotel (88)
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Waterslide (4)
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Whirlpool (3)

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Room/suite (5)
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Dining (4)
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Hotel & grounds (4)
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Pool/beach area (1)
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Business center/function rooms (1)
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Other (2)
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