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All 12 Batu Ferringhi hotels

Golden Sands Resort by Shangri-La

4.0 of 5
Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Golden Sands Resort by Shangri-La
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77%
Ranked #5 of 12 hotels in Batu Ferringhi
Most recent review
4 of 5 stars Reviewed June 16, 2013
LL721 Kuala Lumpur
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941 reviews from our community

Traveler rating
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    148
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Families
425
 
Couples
301
 
Solo
13
 
Business
28
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Kuala Lumpur
Top Contributor
110 reviews 110 reviews
34 hotel reviews
Reviews in 50 cities Reviews in 50 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW

Overall had a pleasant 3D2N stay in a room on the 3rd floor, facing the main entrance & car park. What was not so good: - window of our room could not close properly and the latch was broken - bath tub was leaking. Once it leaked so bad that the whole bathroom was flooded and water even went out... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2013

We came here on our honeymoon and I wouldn't recommend this hotel to any1. The rooms were filthy and had ants walking through them. We complained at front desk and got shown 3 other rooms which had the same problem. The hotel staff thought our experience was funny and Had a laugh and joke over it. I personally would not... More

Was this review helpful? Yes 1
Penang Island, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2013

From our first stay in 1988 to our most recent stay early this month (June), I have only good things to say about this hotel. Having gone through an extensive renovation some years ago, the hotel building-rooms, restaurants, gym, and lounge-is clean, modern, comfortable, appealing and relaxing. The service is always with a smile and much cordiality. The beachfront restaurant,... More

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malaysia
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 10, 2013

i just came back from a 3 night stay at golden sands,and let me just sum up my experience. the good: *we were upgraded to a 2 bedroom suite-master bedroom with 2 pull down murphy bed,and second bedroom with one sofa bed and another pull down murphy bed-more than enough room for my kids to run from one end to... More

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SL_Penang, Public Relations Manager at Golden Sands Resort by Shangri-La, responded to this review
June 12, 2013

Dear putriizwaniza, Thank you for your feedback. We are pleased that you and your family enjoyed your holiday at Golden Sands Resort. We have highlighted your comments about the insects and consistent service to our Executive Housekeeper. The team will take necessary measures to ensure that there is a proper scheduled fumigation in order that to control the ant population.... More

Abu Dhabi
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 9, 2013

As i said in my previous review, I escaped from a horrible hotel to this magnificent resort and I stayed in this resort for 3 nights after i extended my stay an additional night because of this location, Where to start, I took a suite # 668, it was amazing (see photos), the location is amazing, partly to the hill... More

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Ipoh, Perak, Malaysia
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3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 8, 2013

We were there before but it was a pleasant surprise after their renovation this time around, the room is spacious and comfortable. The staff as always are friendly and helpful. Complimentary shuttle service provided should one wants to go to the city. At night, the night market is literally at your doorstep. The food is good too!

Was this review helpful? Yes 2
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 7, 2013

Me and my family spent a week at the golden sands and now we all want to go back! We was greeted with a very warm welcome and the rooms are great. They are spacious and very modern. The food is lovely, we didn't eat there on a night but did have lunch and breakfast there - both was very... More

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2013

I cannot begin to say just how wonderful this hotel is. EVERYTHING about it was just perfect - the food, the service, housekeeping, ALL MEMBERS OF STAFF, and the bed was the most comfortable ive slept in - bearing in mind this was week 4 of travelling around the globe staying in a bajillion hotels. Plenty of eating places just... More

Was this review helpful? Yes 2
Perth, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 6, 2013

My husband and I just spent 5 nights at the Golden Sands and enjoyed every minute of it! We had an ocean facing room with a balcony and it was lovely being able to relax outside watching everything going on around the pool (a higher-backed chair would have been more comfortable!). I had read reviews about people saving chairs with... More

Was this review helpful? Yes 1
SL_Penang, Public Relations Manager at Golden Sands Resort by Shangri-La, responded to this review
June 7, 2013

Dear JoeytheBowey: Thank you for your candid account of your stay at our resort. We are pleased to know that you enjoyed your overall stay. We will certain convey your appreciation to our staff. We note with interest your comments and suggestions for further improvement. Breakfast time can be rather busy during high occupancy. Our colleagues are briefed to clear... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2013

We spent only two nights here on a short break from KL. We had a couple of initial hiccups on check-in, firstly shown to smoking rooms when we had booked non-smoking, and secondly one of our rooms had a leaky toilet. Both were remedied immediately. It was disappointing that these mistakes were made but we couldn't fault the staff who... More

Was this review helpful? Yes 1
SL_Penang, Public Relations Manager at Golden Sands Resort by Shangri-La, responded to this review
June 7, 2013

Dear Alex W, Thank you so much for sharing your recent stay experience at our resort. We have taken note of your comments regarding the level of service and the rooms. Our Director of Rooms will investigate on your check-in experience. We are pleased that our colleagues were able to help to rectify the issues. However, we wish to minimize... More

 
 
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PARKROYAL Penang Resort, Malaysia
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Hotel Summarization (Beta)

What travelers say

  • Night market(71)
  • Very good(27)
  • Adventure Zone(24)
  • Long beach(21)
  • Water sport(18)
  • Cool lounge(14)
  • Rasa Sayang(13)
  • Pool area(10)
  • George town(10)
  • Kid Club(8)

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Region: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotels in Batu Ferringhi
#5 Romantic Hotels in Batu Ferringhi
#5 Luxury Hotels in Batu Ferringhi
#5 Family Hotels in Batu Ferringhi
#6 Business Hotels in Batu Ferringhi
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Golden Sands Resort by Shangri-La in Malaysia, Penang is the epitome of premier resort getaway for families, groups and individual travellers. Situated in the midst of a laid-back seaside village and the popular Batu Feringgi beach, its locale provides ample opportunity for exploration and leisure. Embraced by sun, surf and fun, the resort's diversity and accessibility is the perfect antidote for jet lag and boredom. Among its 387 rooms include the biggest family suites, with some equipped with Murphy beds (a retractable bed that fits neatly into walls). Dining options include Sigi's Bar & Grill on the beach, a Garden Cafe with 360 degree view of the gardens and pools, a Lobby Lounge overlooking the landscaped garden, state-of-art meeting rooms, banquet hall and Cool Lounge, an innovative transit lounge for early check-in and late check-out stand ready to serve guests. George Town, a UNESCO world heritage site is a short drive away. So are the island's nature trails and myriad cultural centres. Recreational facilities include a water sports center, three tennis courts, Health Club , a Par 3 Executive Golf Courts, two swimming pools with an outdoor Jacuzzi and Adventure Zone, an in house Family Entertainment Centre. An evolving recreational calendar includes activities organized for in-house guests of all ages ... more   less 
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Also Known As:
Golden Sands Resort By Shangri-La Hotel
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi

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