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Golden Sands Resort by Shangri-La

4.0 of 5 Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Golden Sands Resort by Shangri-La
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Golden Sands Resort by Shangri-La
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1,617 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (544)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
  • All months
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  • Mar-May only
    (375)
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    (443)
  • Dec-Feb only
    (402)
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1 review
3 of 5 stars Reviewed today NEW

Overall, it is a pleasant resort. It is located nearby long beach cafe where we really enjoyed the authentic Penang food. However, the staff at the counter do not seem friendly when approached for some enquiries as regards to getting certain destinations, for example, they did not highlight to us actually there is a free shuttle to and fro Escape... More 

Was this review helpful? Yes 1
Ashford middlesex
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

stayed in dec 2014, hotel fab staff helpful and nice gardens great, location perfect pool and beach lovley and clean, breakfast excellent, nothing bad about this hotel at all.get a sea view room view is amazing.

Was this review helpful? Yes 1
Greater Newcastle, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in September last year & it was fantastic the staff & management went out of their way to make your stay there remarkable . The food was good with a great deal of variety, & the seafood nights were excellent . We went to Penang in 1972 & stayed in Green Lane for 9 weeks, it was... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As per the title this was the first visit back after an 8 year break. To be warmly greated at reception at 10pm by a duty manager who actually rememebered me was wonderful. Then to go for a end of evening drink and being greeted by name ! Other than the number of staff that did remember me the hotel... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our second time in Penang, getting the right hotel was imperative - look no further The Golden Sands stands head and shoulder above the rest. The hotel has all mod cons, we stayed in a sea view room, breathtaking views for ten days. The hotel is in a great location with stunning views of the sea. The hotel pools and... More 

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Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for our family vacation. I must say, we are disappointed. The rooms were poorly maintained, dirty floor and broken tiles. There were only a pair of bedroom slippers given and we had to ask repeatedly for another pair. The facilities are in need for upgrading too; the tiles in the pool were slippery and the... More 

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 3 days ago NEW

It was a relaxing holiday at the Golden Sands Resort in Penang. It had something for everyone and most importantly for the wife and daughter. My daughter enjoyed her time at the cool zone kids club where she spent 2 whole days there. I would say that the activities at the kids club could be improved. We have visited the... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Top Contributor
89 reviews 89 reviews
33 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is our first stay and were delighted with the great hospitality from the staff upon our arrival. We had a room on the top floor with view of the pool and beach. Beds and bathroom were clean and comfortable but it seems that ants were all over our mini bar area. Breakfast was chaotic, maybe due to the long... More 

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Nottingham, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel for many years. Whilst there are many couples who stay there including us it is a family resort hotel which means you are going to get a lot of children particularly at school holidays. The facilities are excellent. The gardens are superb in design and offer both shade or sun as you wish. There... More 

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Shah Alam, Selangor, Malaysia
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived at hotel around 3.30 pm .Since already prebook online so it was a fast check in . Room services was excellent, hotel was fully book as it was a school holidays. I had to parked my car quite a distance from the hotel. Breakfast was good , variety of choices. There are local & western food to choose from.... More 

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Hotel Summarization (Beta)

What travelers say

  • Night market(46)
  • Very good(15)
  • Long beach(14)
  • Adventure Zone(13)
  • Water sport(8)
  • Cool lounge(7)
  • Sea View room(7)
  • George town(6)
  • Kid Club(5)
  • Rasa Sayang(5)

Additional Information about Golden Sands Resort by Shangri-La

Address: Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Golden Sands Resort by Shangri-La 4*
Number of rooms: 387
Reservation Options:
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Also Known As:
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Hotel Style:
#2 Romantic Hotel in Batu Ferringhi
#3 Business Hotel in Batu Ferringhi
#3 Spa Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Luxury Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi

1,350 photos of this hotel

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Beach (46)
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Childrens Pool (13)
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Deluxe Seafacing Room (52)
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Executive Seaview Room (68)
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