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All 12 Batu Ferringhi hotels

Hard Rock Hotel Penang

4.5 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Hard Rock Hotel Penang
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Ranked #3 of 12 Hotels in Batu Ferringhi
A recent review
3 of 5 stars Reviewed November 15, 2012
londonlis12 london
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1,569 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hard Rock Hotel Penang
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2012

we had been traveling around s.e asia and were looking forward to a nice relaxing break in Penang... When we turned up at the hotel my heart sank. It was absolutely crowded, mostly with kids running around screaming. The reception area was also very packed, both with hotel guests and visitor coming to see the 'Hard Rock' hotel. The breakfast... More 

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Kuala Lumpur, Malaysia
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 15, 2012 via mobile

It's was my 1st time to this hotel though have heard very much of this Hard Rock Hotel. It's a renovated hotel with new brand name. Some old furnitures still intact in the room eventhough with interesting decoration of rock stars! Have a good beach & a cool pool! Nothing really special but they have friendly staffs. If you stay... More 

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Top Contributor
58 reviews 58 reviews
19 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed November 14, 2012

Stayed in Oct 12, with my young family (6/9yo boys) on a pay 5 stay 7 deal with breakfast. Also got a free upgrade to a seaview deluxe room. Having heard about the on-going music, we requested two interconnecting rooms as far away from the lobby as possible, which allowed us to cope pretty well with the nightly bands. The... More 

Was this review helpful? Yes 5
Kuala Lumpur, Malaysia
18 reviews 18 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 11, 2012

We bought a groupon deal with 3 days 2 nights seaview room, 30 mins foot massage and breakfast and it's our very first hard rock hotel experience. Service - people are really friendly there..always ready to assist in anyway... Room - clean with nice decoration. But no bath tub in the toilet. Bed is comfortable. We expected a bigger room... More 

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hardrockhotelpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Rachel, Thank you for staying with us and for your positive review. Am pleased you managed to take advantage of the super Groupon deal we recently ran. Just to inform you for future reference, we do have a number of rooms in each category with bathtubs in the bathroom which we can provide on request if available. Thank you... More 

Langwarrin, Victoria, Australia
Top Contributor
71 reviews 71 reviews
15 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed November 11, 2012

I so looked forward to staying at this hotel as I had booked a lagoon room. Yes, it was very hand to step out of your room and into the pool without having to walk through a hotel lobby. However, being next to the pool has its disadvantages. Everyday water seeped through the floor tiles closest to the decking area,... More 

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hardrockhotelpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Neil, Thank you for recently staying with us and regret to hear of your unsatisfactory stay for the first time via Tripadvisor. We continue to encourage guests to bring to our attention any concerns whilst in-house so we have the opportunity to address them with you personally and hopefully turn things around. After reading your review we immediately investigated... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 10, 2012

All staffs is welcoming me while I stepped into the lobby when I was preparing for checking in. Although my wife & me was wearing a casual attire, jeans with t-shirt & Kelly was wearing a short pants with old t-shirt. A Indian bell boy who I forgotten to ask his name, he still greeting me & said that 'how... More 

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Albany, NY
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 8, 2012

I stayed at the Hard Rock Hotel with a group of adults visiting Penang. The rooms were clean, large, and had free wifi. However, what really made it worth the price for us was having lagoon rooms so we could swim right from our room. The pool is huge and comes right up to the balcony on the first floor,... More 

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Warwick, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 8, 2012

We stayed at this hotel for 5 nights. It's really hip and trendy and is situated on the beach. However, we were told not to venture into the sea, due to sewage, so stick to the pools! We found the food very basic, and I was rather disappointed, especially for the price. The rooms were clean though and the staff... More 

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2012

My family and I stayed at Hard Rock Hotel, Penang, Malaysia from Nov 3 to 5. The experience we had was beyond our expectations and it is so suitable for the whole family - from the 3 years old to the 60 years old, for romantic young couples, to groups of single people and so on . They had slides,... More 

Was this review helpful? Yes 1
Shah Alam
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 8, 2012

Room and bed are pretty small. Walls at the room becomes moisture and at the edge of the walls dripping after taking a bath. Complaint to the mainteance team and explaination is that it is suppose to be that way especially if we did open the room sliding door. After complaining for 3 times, finaly the manager appears at our... More 

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Hotel Summarization (Beta)

What travelers say

  • Night market(43)
  • Pool area(21)
  • Sea view(15)
  • Water slide(11)
  • Lagoon room(10)
  • Live bands(10)
  • Staff were friendly(9)
  • Very good(8)
  • Swimming pool(7)
  • Kid Club(7)

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 Spa Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi

1,729 photos of this hotel

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Hotel & grounds (284)
Room/suite (274)
Pool/beach area (241)
Dining (54)
Bathroom (73)
Family/play areas (21)
View from room (83)
Business center/function rooms (4)
Videos (2)
Other (202)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (73)
Beach (28)
Restaurants and Bars (113)
Studio Suite (67)
Swimming Pool (105)
The Hotel (73)

Management photos: Courtesy of the property manager

All management photos (32)
Pool/beach area (5)
Room/suite (8)
Hotel & grounds (8)
Dining (5)
Family/play areas (1)
Other (5)
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