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Hard Rock Hotel Penang

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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Hard Rock Hotel Penang
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1,777 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (578)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
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English first
  • All months
    (1777)
  • Mar-May only
    (492)
  • Jun-Aug only
    (463)
  • Sep-Nov only
    (384)
  • Dec-Feb only
    (438)
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There are newer reviews for Hard Rock Hotel Penang
See the most recent reviews
delhi
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

stayed between 5-7dec for our honeymoon.we were skeptical about this property as we had booked only after reading other people's reviews & none of our friends had stayed here. but after reaching the hotel whole experience was amazing. the check-in was smooth, were given welcome drink. the baggage was delivered in the room before we reached. we had booked a... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 3, 2013

Me and my family had the most wonderful holiday last month, this hotel is highly recommended, especially for those with children they'll definitely had fun with the great pool experience, the security was remarkable - they always have someone checking at the pool area. The room was clean and comfortable - the breakfast range was good ! Already booked 2... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 3, 2013 via mobile

The hotel is perfectly located near the best eateries in Penang. The Pub of the hotel and the rooms are awesome. The swimming pool us awesomely big. The rooms are highly sophisticated and you get regular buses to the city from here. The night market is very nearby. Awesome Experience.

Was this review helpful? Yes 2
2 reviews
4 of 5 stars Reviewed September 3, 2013

My husband and I don't even go out to town because Hard Rock has dozens of activities and entertainment that not to be missed. This hotel might not suitable for couple who are looking for quite and peaceful honeymoon vacation. This hotel is for party people. It is loud but fun! However, when it comes to Breakfast buffet, it lacks... More 

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Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 3, 2013

Checked in at 7pm and they offered us an upgrade! Room was spacious with a kid's room! They have PS3 and I guess kids will be thrilled. Staff were all very helpful and friendly. They can speak perfect English and overall hotel cleanliness was good! Couldn't really find rubbish anywhere. Great housekeeping guys~! However,when I was playing in the pool,... More 

Was this review helpful? Yes 1
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 1, 2013

Stayed between 24th-27th August 2013 and this place was amazing!! The service from everyone at this place was amazing!! They want to know your name and introduce themselves to you and make all efforts to make your stay one to remember Pros - Service from all departments Facilities Food Location Night market near by and they have a free transfer... More 

Was this review helpful? Yes 2
Hobart, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 30, 2013

From the moment we arrived we got pampered. The staff were excellent and all were very happy to make you feel special. We upgraded to a lagoon room, so walking out of our back door into a beautiful pool. The food in the various cafes was first rate, and the beach was a mere 20-30 metre walk. The Rock spa... More 

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Bangkok
1 review
3 of 5 stars Reviewed August 29, 2013 via mobile

Nice hotel and quite nice with the beach view and nature ! But so noisy as mostly family and kids when we was there . Room and view very nice but not completely clean in our first day as house keeping forgot to check in cabinet nicely !! We had found 2 boxer of previous guest in cabinet and I... More 

Was this review helpful? Yes
hardrockhotelpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Narisa, Thank you for staying with us last month. I am pleased that you enjoyed your stay overall. I believe you stayed during the Hari Raya period where we were running at full capacity, hence the large groups of families and children in-house over this time. I'm dissappointed though that we let you down with the final quality check... More 

Kuala Lumpur, Malaysia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 28, 2013

Staying Lagoon Deluxe, had a very comfortable relax stay. I love jump into the swimming pool in anytime(just in front of the room) but it only up to 9PM. Had a very good buffet breakfast with variate of choice. I wish to try each and every dish, however my stomach unable to fit in so much wished list breakfast dish... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 27, 2013 via mobile

We stayed for four nights and had a wonderful time where the staff couldn't do enough to make your stay a very comfortable and memorable experience. We have stayed in many hotels all over the world and what made this hotel stand out was the staff enthusiasm where they all seem to enjoy their work and thus they are all... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Night market(38)
  • Pool area(17)
  • Sea view(13)
  • Lagoon room(10)
  • Live bands(9)
  • Water slide(9)
  • Swimming pool(7)
  • Staff were friendly(6)
  • Very good(6)
  • Starz diner(5)
Questions? Get answers from hotel staff and past guests. Ask a question

1,951 photos of this hotel

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Hotel & grounds (335)
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Pool/beach area (264)
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View from room (95)
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Room/suite (290)
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Bathroom (78)
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Business center/function rooms (5)
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Dining (58)
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Family/play areas (23)
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Videos (2)
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Other (264)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (73)
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Beach (28)
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Restaurants and Bars (113)
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Studio Suite (67)
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Swimming Pool (105)
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The Hotel (73)

Management photos: Courtesy of the property manager

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Family/play areas (10)
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Pool/beach area (15)
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Hotel & grounds (20)
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Room/suite (10)
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Dining (20)
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Other (3)
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