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Hard Rock Hotel Penang

Travelers' Choice award winner
4.5 of 5
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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Hard Rock Hotel Penang
Best prices for: 1 room 1 guest
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Ranked #2 of 13 Hotels in Batu Ferringhi
A recent review
5 of 5 stars Reviewed June 20, 2013
Bluelizabelle Singapore
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1,689 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (551)
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There are newer reviews for Hard Rock Hotel Penang
See the most recent reviews
Singapore
Top Contributor
55 reviews 55 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed June 20, 2013

I have four young children traveling with me (age 9 and below) and wanted to be sure before our trip happened, that we had the right rooms for my family and my in-laws who preferred quieter rooms. The great service started from the moment I enquired with the hotel on my reservations and put in my requests of having connecting... More 

Was this review helpful? Yes 6
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2013

We stayed at HRH Penang from 13-17 Jun 2013 with my parents, our friends with 2 children (9 and 12mths) and our 3 young children (9,5 and 4). The staff was friendly and definitely helpful. We would like to thank the Concierge team who managed to get us a van to go shopping during a Saturday when they were running... More 

Was this review helpful? Yes 1
Singapore
Top Contributor
73 reviews 73 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 19, 2013 via mobile

Came to this hotel for a 2-night resort stay. The service is generally very good with their staff going out their way to make the stay comfortable. Service as they may provide, it did seem at times that they are a bit exhausted for their effort. Didn't have that "Hard Rock" service feel, more of a typical unexceptional service feel.... More 

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Singapore
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 17, 2013

Helpful check-in staff who went out of his way to find us a room that we wanted (sea-facing with bath-tub, king bed, non smoking) Haha sorry we were going to be spending lots of time in the room so we wanted a room that we reallyreally like. Most staff were helpful and friendly, it felt like they were all friends!... More 

Was this review helpful? Yes 1
Kuala Lumpur, Wilayah Persekutuan, Malaysia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

Really love this hotel.!!. Love the smell of the place, staffs are so friendly and helpful. The poolside rooms were best thing of ths hotel. Kids enjoyed the stay as well as adults. Will always recommend this hotel to anyone.. My special hearfelt thanx to the bar manager Mr. Nathan and kenny, for their hospitality. You guys really rocked our... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2013

Very nice stay in the hotel, from the reception to the spa... All the places we were treated very professionally by all... Only one disappointment thar when i sent my kids to the kids club called lil'rock, i was not much satisfied with their staff appearance because even their job is to look at kids, i feel they should be... More 

Was this review helpful? Yes 1
London
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 14, 2013

We had booked to stay at this hotel for a week but stayed only 3 nights, transferring with the help of both the Hard Rock's reception team and our booking agents Hotels.com to the simply lovely, no perfect for the relaxing we desire Westin Hotel & Resort, LangKawi. Let me explain, if you like music blasting out all day whilst... More 

Was this review helpful? Yes 1
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 14, 2013 via mobile

Had a pleasant stay at Lagoon Deluxe room. Room is cleaned, no problem with any cleanliness issue in the room. The direct access to 1.4m pool is superb. Staffs are friendly with smiley face. Easy access to the beach. Breakfast is ok. My brother paid half I paid for hill view room with same size of room, if u do... More 

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2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 13, 2013

Stayed there with hubby and my two sons in the lil rock suite. Room is very clean and spacious, though I find the bathroom a bit small. Front desk staff were very friendly and helpful. Breakfast selection was good. The first morning we were being ushered to the pizzeria to have our breakfast. The second morning we had it at... More 

Was this review helpful? Yes 1
Melbourne
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 13, 2013 via mobile

Is a fun place to stay, we paid the extra for lagoon room away from main entrance and glad we did for a little peace and quiet. There is a lot of families which adds a nice buzz but nice to get a quiet part of the pool. First Hard Rock experience rooms are large and clean. Shower is awesome... More 

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Hotel Review Summarization

What travelers say

  • Night market(38)
  • Pool area(17)
  • Sea view(13)
  • Lagoon room(10)
  • Live bands(9)
  • Water slide(9)
  • Swimming pool(7)
  • Staff were friendly(6)
  • Very good(6)
  • Starz diner(5)
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Beach (28)
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Swimming Pool (105)
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The Hotel (73)

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