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Hard Rock Hotel Penang

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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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1 room 1 guest
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1,823 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (590)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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  • Thai first
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English first
  • All months
    (1823)
  • Mar-May only
    (492)
  • Jun-Aug only
    (509)
  • Sep-Nov only
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There are newer reviews for Hard Rock Hotel Penang
See the most recent reviews
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 8, 2013

Located by the beach room wasn't ready on both our visit there...but they provided welcome drinks on arrival...great hotel with swimming pool with slides for the kids and adults.....overall hotel is beautiful and clean...sea view room was nice and clean..not too big and had a lovely view....we enjoyed the pool, kids club and beach and the restaurant by the pool...... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 8, 2013

Yup. This is what I feel exactly when staying in Hard Rock Penang. Well...it's Hard Rock you are talking about. Everything they do are simply to the perfections. LOVE the entrance, lobby, room, swimming pool. However I do hope their bathroom could be bigger and comes with a bathtub though. Creative bathroom door design I must say. Location wise...although not... More 

Was this review helpful? Yes 2
Rowville, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 5, 2013

Wonderful time had at The Hard Rock Hotel Penang,,(October 2013) Not one thing over looked from the moment we checked in to the time we checked out, Staying in a lagoon room which was always kept spotless, The staff very well mannered and accommodating, Quality of food in all three restaurants was excellent . Pool facilities were great for all... More 

Was this review helpful? Yes 3
Liverpool
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed October 3, 2013

I must start by highly recommending this hotel to anyone. We travelled as a couple for a 4 night break in Penang following a few nights in KL. The flight on Air Asia from KL was 45 mins and the taxi was an hour to the hotel from the airport. One thing worth noting about the hotel was the friendliness... More 

Was this review helpful? Yes 3
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 2, 2013

Absolutely love this place and was impressed with the cleanliness of the hotel. Went for a staff retreat and all my colleagues are planning to bring their families to HRH for holidays. HRH staffs are friendly and accommodating, food at HRC are delicious and the live band is entertaining. Love the spacious room and clean bed, wifi signal is good... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 2, 2013

We arrived at the Hard Rock Hotel on 23rd August 2013, upon arrivals we had Ice cold fresh juice which was great!! The Hotel: Absolutely fantastic with all the facilities you can think of for kids and adults. The hotel was was very clean and modern. There is a wide range of food which is all cooked fresh. The pizza's... More 

Was this review helpful? Yes 1
castlebar
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 2, 2013

Loved it. You dont even need to leave the hotel if you dont want. Its just class! I spent my time sitting in the pool bar enjoying the sun having random conversations with the staff and other gueat at tje hotel. its nice a quite aswell. At n I ght you can hear the band for awhile bit I wasnt... More 

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Kuala Lumpur, Malaysia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed October 1, 2013

The hotel is a bit pricey for such a small room. But at least it's clean and comfortable. We only came here because the kids just loved the slides at the pool, lots of fun filled activities for children, the family-friendly foam party was entertaining for the kids. They had an awesome time. The hotel staff are okay and helpful... More 

Was this review helpful? Yes 2
Subang Jaya, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 1, 2013 via mobile

Great hotel.. get upgraded room from hillview to Seaview Deluxe for free.. very nice Buffet BF.. staffs are totally friendly... swimming pool are great n my daughter love it.. will come again for my family holiday next year..

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Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 1, 2013

unpleasant check in experience with poor services! we got our rooms at 4pm!! The Customer Relation Manager yelled at us!! We expected a great holiday but turn out a very bad experience with the customer service. The room was just okay. The pool wasn't clean enough. Buffet food was normal. The ambiance of the lobby lounge was terrible. They shouldn't... More 

Was this review helpful? Yes 2
hardrockhotelpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear Reviewer, I sincerely regret that you left us with this impression. We are all about service service service and I apologise if you felt anything short of this. I'd really like to discuss the aspects of your stay in more detail and obtain more information for follow up and rectification. Am also very keen to know who you spoke... More 

Hotel Review Summarization

What travelers say

  • Night market(38)
  • Pool area(17)
  • Sea view(13)
  • Lagoon room(10)
  • Live bands(9)
  • Water slide(9)
  • Swimming pool(7)
  • Staff were friendly(6)
  • Very good(6)
  • Starz diner(5)
Questions? Get answers from hotel staff and past guests. Ask a question

1,997 photos of this hotel

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Pool/beach area (265)
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Bathroom (84)
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Hotel & grounds (335)
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Dining (59)
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View from room (95)
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Videos (2)
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Other (292)

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Amenities (73)
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Beach (28)
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Restaurants and Bars (113)
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Studio Suite (67)
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Swimming Pool (105)
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The Hotel (73)

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Pool/beach area (15)
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Room/suite (10)
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Hotel & grounds (20)
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Dining (20)
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Other (3)
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