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Hard Rock Hotel Penang

Travelers' Choice award winner
4.5 of 5
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Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Hard Rock Hotel Penang
Best prices for: 1 room 1 guest
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Ranked #2 of 13 Hotels in Batu Ferringhi
A recent review
4 of 5 stars reviewed yesterday
Jim187045 Peterborough, United Kingdom
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1,654 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Peterborough, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

This was my first stay in a Hard Rock Hotel and I wasn't disappointed. Its especially good if you have kids. The pool is area is really nice and well kept. They have a kids clubs and a pretty good teen club with pool tables and the obligatory playstation. The gym is also excellent for cardio (treadmills, rowing machines etc)... More 

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Perth, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We are Penang 'tragics' and have stayed at Golden Sands, Park Royal and now Hard Rock Hotel. Here's what we think. POSITION A little far away from the night market and restaurant areas but only a 10 minute walk. Most of the action is between Park Royal and Golden Sands ROOM We stayed in the lagoon room that backs on... More 

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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 3 days ago NEW

I spend a short holiday here for two nights.I booked a hillview deluxe room and got a complimentary upgrade to a sea view room.The check-in process was quick and got some welcoming drinks.The problem was the requests for this room.I requested for a twin bed, a non-smoking room and a higher floor.The check-in time stated there was 3:00 o'clock.However,when I... More 

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Warsaw, Poland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel makes very nice impression when you go to reception and see nice swimming pool and sea in front of you. We got upgrade for the sea view room from hills view however we had view straight for child swimming pool. There was so noisy that we could not open the window during the day what is a problem especially... More 

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Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Check in service was fast, check out was too. Room cost and nice. Toilet rather cramp but not a big deal. Lobby area is with loud music. Pool is nice and fun. Have access to beach area. Not too bad. Breakfast s served with a loads of varieties. Staffs are friendly.

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Great and outstanding hotel !!!!! The best that i have been too,very relaxing and down to earth experience recommend to couples and families. Love the pool,slides and buffet areas and most of all the great services of Rassul,Johan and Dzar. many thankz for your services and help .

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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We visited from sydney Australia i just want to say thanks hard rock for once again giving us the best service possible, I want to thank johan,dzar and rassul for being so respectful and so helpful with everything, thanks again ill be back there ASAP,, thanks omar,sarah and mya..

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Contributor
19 reviews 19 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second trip - the first time we've ever been back to a hotel. And it didn't disappoint. Last time we went as a couple, this time with a young son. The staff are fantastic, from check in, to the restaurants, to the lifeguards and the kids' club girls. The pool is vast, and has plenty for everyone... More 

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Hong Kong
Contributor
16 reviews 16 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for 6 nights over Easter. We made a few requests regarding the room and weren't sure whether we would get them filled, but they were. Thanks HRP! Check in/out: A short wait for the check-in (about 10 mins) and room wasn't ready so had to wait another 30 mins or so even though it was 4 in the... More 

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1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at HRH for 2 nights . We were not impressed. Rates are high only because of the hotels name.The room we stayed at was the lil'rock suite.The room was old and the bathroom was TINY! When you travel with 2 toddlers and you book a room that has the word "suite" ,you expect more. The bathroom had sliding... More 

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eamhrhpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear NRanhawa, Thank you for taking the time to write a review of your recent stay at Hard Rock Hotel Penang. I am sorry to read that you found your stay to be disappointing. The Lil' Rock Suites are one of our most popular room categories, and generally receive rave reviews from our guests, so it is surprising you didn't... More 

Hotel Review Summarization

What travelers say

  • Night market(38)
  • Pool area(17)
  • Sea view(13)
  • Lagoon room(10)
  • Water slide(9)
  • Live bands(9)
  • Swimming pool(7)
  • Staff were friendly(6)
  • Very good(6)
  • Starz diner(5)
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Beach (28)
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Swimming Pool (105)
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The Hotel (73)

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