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All 12 Batu Ferringhi hotels

Hard Rock Hotel Penang

4.5 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Hard Rock Hotel Penang
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Ranked #3 of 12 Hotels in Batu Ferringhi
A recent review
5 of 5 stars reviewed yesterday
NaNy R Malaysia
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1,531 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Malaysia
1 review
5 of 5 stars Reviewed yesterday NEW

Penang has always been an annual holiday spot for our family....and this year we finally decided to check out Hard Rock Hotel Penang...We bought our stay through the Groupon promotion for 4d3n back in Nov 2014 in order to celebrate my husband's birthday there..our family is very young, i have a 5yo,3yo and a 1yo apart from both myself and... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We have now stayed at Hard Rock for the last 4 years and would highly recommend this hotel. The room we stayed in(suite) was a good size when travelling with children, the bathroom was also a great size with the added bonus of a bath! There is plenty for the kids to do, my children enjoy the pool side dancing,... More 

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Stockholm, Sweden
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Hard Rock Hotel for a couple of night during new year. It is a rather busy place, in a god sense. A lot of things going on all the time, both for kids and adults. Very friendly staff, an many of them. Big clean rooms with nice views. We had a club level room and then you... More 

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Kuala Lumpur
1 review
4 of 5 stars Reviewed 2 days ago NEW

Spent 3days 2night at Hard Rock Hotel Penang (2 adults and 1 children). I got a good deal from Groupon due to the recent promotion. We stayed at the seaview deluxe room at the 2nd floor. Check-in experience was smooth, room condition was nice and well arranged. Breakfast was good, as variety of food were offered. As for the wifi... More 

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Singapore
Top Contributor
55 reviews 55 reviews
50 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My 3-night stay in Hard Rock hotel was very disappointing. We paid RM930 per night because it was holiday seasons (26-29Dec). I can understand that hotels gets expensive during this period, however, Hard Rock hotel has seriously under delivered. First of all, when we checked in, the hotel lobby was as crowded as a zoo. I understand that during holiday... More 

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hardrockhotelpenang, General Manager at Hard Rock Hotel Penang, responded to this review

Dear Merlion42 Thank you for taking the time to write a review. Disappointed we did not deliver on our promise on this occasion. Yes this time of the year is peak season for us. It appears you caught us at check in at the busiest time of the day. We do actually have a secure luggage storage area where your... More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Really nice rooms, big space and very clean. Breackfast was also satisfactin whit big variety of food to choose from and very friendly staff ready to help whit anything you need. the best part is that you are so close to the hard rock cafe

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Me and my family had the upmost amazing time at the hard Rock hotel it is so clean and the staff are such beautiful people like Hazim Fifi and Raju, Nes, Zie, Fadzil and everyone else that works there you made our stay Memorable and would love to come back Miss you all ☺

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Perth, Australia
2 reviews
2 of 5 stars Reviewed 1 week ago

We had a nice room and were upgraded to have access to the 6th floor for breakfast, afternoon tea and cocktail hour. The first evening we had dinner at the bistro. There were 10 of us, but only 2 other tables of 2 in the restaurant. Service was terrible with 5 staff standing around watching the chefs. We had to... More 

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hardrockhotelpenang, General Manager at Hard Rock Hotel Penang, responded to this review

Dear Fran Y, Thank you so much for taking the time to share your feedback during your stay with us. We apologize for disappointing you on this experience. After reviewing our shortfalls, service improvements were put in place where room service staff have refrained from waiting at the food passé whilst restaurant service staff will be more attentive on the... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was excellent. The rooms were spacious and very comfortable. The staff were very Pleasant and helpful. The breakfast was great with plenty of variety. The hotel has a lot of activity and keeps the guests entertained. The prices of food and drinks are reasonable and the service is excellent. The hotel has excellent outdoor activity at the beach.... More 

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Brisbane
Top Contributor
56 reviews 56 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok - Ive stayed here before - 4 years ago. It was better 4 years ago. We checked in on 31/12. We had booked a high floor and non smoking with twin beds (sisters travelling). We were given a room on the 5th floor (smoking floor) with a King bed. When I asked to be moved to a non smoking... More 

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Hotel Summarization (Beta)

What travelers say

  • Night market(43)
  • Pool area(21)
  • Sea view(15)
  • Water slide(11)
  • Lagoon room(10)
  • Live bands(10)
  • Staff were friendly(9)
  • Very good(8)
  • Kid Club(7)
  • Swimming pool(7)

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi
Hotel Style:
#2 Spa Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#4 Family Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi

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