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All 12 Batu Ferringhi hotels

Hard Rock Hotel Penang

4.5 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Ranked #3 of 12 hotels in Batu Ferringhi
A recent review
4 of 5 stars reviewed yesterday
swiggo75 Brisbane, Australia
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1,174 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

This is a great place to stay for families with young kids. The pools and water slides are outstanding and give parents time to relax by the pool. The staff are very nice and nothing is too much to ask. The breakfast buffet not that good. I would have killed for some bacon or a sausage after our ten day... More

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hardrockhotelpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear siggo75, Thanks for staying with us this month with the family and am pleased you all enjoyed our 2 biggest assets - our staff and our pool. Regarding breakfast I would like to note as a muslim country we are a pork free hotel as are all hotels in Penang, and most Malaysia. Thus no bacon on the buffet,... More

Paris, France
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I knew the former hotel (Casuarina) when I was a kid... HRC and HRH fan, it was time to go with my family and see what have been done ! Great job ! Lagoon rooms with access to the pool are great ! All the family had a great experience !!! Special thought for Bob at the shop and Bell... More

Was this review helpful? Yes 2
Petaling Jaya, Malaysia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

1) Check in time was delayed about 1hr 30min (4.30pm). Didnt being informed by the staff on the waiting duration. - Reason due to hotel is fully occupied before that but i still couldnt understand as i had made my booking 1/2 months earlier through online and check out time was at noon.i.e 12pm daily. - i had listed my... More

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hardrockhotelpenang, Manager at Hard Rock Hotel Penang, responded to this review

Dear YS Foo, Thank you for staying with us earlier this month and am disappointed that your stay was anything but comfortable. I understand you had booked 5 rooms with us and requested to have all rooms alongside each other which was the reason for the delayed check-in time. I believe only a brief wait was experienced except for the... More

Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Hard Rock Hotel Penang, was great, the pool was great, the access to the beach was great, the night market along the main road where the hotel is located was good, lots of options for food outside the hotel. All in all a recommended place for all travelers to Penang. Oh!! finally, use Hotels.com as you do get the best... More

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Duaringa, Australia
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 3 nights and had a great time. The staff were friendly and helpful in all areas. The buffet breakfast is the usual that you get at resorts. Room service was very good, prompt, food hot and tasty. I would recommend this hotel if you want a relaxing time for a family as the pool... More

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Good: We booked 2 nights for a Hillview Deluxe room and paid extra for the Kings Club access but we received a free upgrade to a Seaview Deluxe instead. The room was spacious and the decor, needless to say was done Hard Rock style with movie memoribilia around the room. Loved the bed, the armchair and the view. The pool... More

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Beijing, China
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Service is terrible, seems we dining at street, buffet breakfast was lousy, told the waiter & chef that they need to change the spring rolls & hash browns, no one care, buffet wasn't refilled promptly, lack of varieties and food is cold worst ever buffet breakfast , as the management should know for in house guess breakfast is an important... More

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hardrockhotelpenang, General Manager at Hard Rock Hotel Penang, responded to this review

Dear BMW2015 Thank you for taking the time to give us your feedback. Im concerned you did not enjoy your stay in particular your breakfast experience. We serve several hundered breakfasts every morning and most of our guests enjoy the range and quality with a good mix of local and western food. My apologies for the lack of range, poor... More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for 2 nights at the Hard Rock hotel Penang. Here are the good points/bad points of this hotel: GOOD: - Relaxed atmosphere - Comfortable room (except bathroom, see in bad...) - Nice ocean view and nice balcony - Family friendly (many families with young kids) - Entertainment TV with free movies and Ipod station for music - Nice... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Forth time staying this hotel. Take long time to check in and unfriendly feedback from one of the receptionist girl. We are told that the room is not ready yet and can't promise the time to check in. Breakfast quality not good as before. Towel counter staff attitude have to improve. Room view very nice and clean.

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a Lil rock suite on the ground floor, we were very happy as this was a very quiet room compared to some on the 2nd level that are situated above the bar and band. The room was modern and clean and the children were delighted with the playstation! the bathroom is modern with basic amenities but quite... More

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Hotel Summarization (Beta)

What travelers say

  • Night market(43)
  • Pool area(21)
  • Sea view(15)
  • Water slide(11)
  • Lagoon room(10)
  • Live bands(10)
  • Staff were friendly(9)
  • Very good(8)
  • Kid Club(7)
  • Swimming pool(7)

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#3 Luxury Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Official Description (provided by the hotel):
Hard Rock Hotel Penang is a luxury resort situated along the famous beaches of Batu Ferringhi. Located in the Pearl of Orient, Hard Rock Hotel Penang is iconic, bringing the multicultural Penang to new heights with its authentic Hard Rock experience. This hip and trendy resort in Penang is suitable for families, couples and singles for their relaxing accommodation in Penang. With a total of 250 guestrooms, there is nowhere more luxurious than Hard Rock Hotel Penang to spend your holiday. With a contemporary feel, all rooms are well-designed with guests in mind. With Wi-Fi connections, iPod docking stations and 32-inch LCD screen TVs, you can stay connected with your loved ones and be entertained 24 hours. For dining in Penang, Hard Rock is synonymous with music, good fun and entertainment …… and Hard Rock Hotel Penang offers a plethora of options to entertain all and to have fun! Anything from intimate private meetings in Penang to spectacular banquets for up to 300 guests, meeting planners will receive extreme Rock Star service and an event everyone will be talking about. The walls in the Hard Rock Hotel Penang are adorned with images, and over 550 pieces of authentic memorabilia and icons reflecting the revolution that changed the face of music, fashion and arts. It's a celebration of popular culture from the 50's through the new millennium. Its fun atmosphere and clean, modern lines make this the ultimate rock retreat for all! Come to Hard Rock Hotel Penang and feel like a star! It is all about the experience. ... more   less 
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi

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