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All 12 Batu Ferringhi hotels

Hard Rock Hotel Penang

4.5 of 5 Hotel   |   Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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Ranked #3 of 12 hotels in Batu Ferringhi
A recent review
4 of 5 stars reviewed yesterday
Swapdcswann St. Augustin françe
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1,340 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (440)
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St. Augustin françe
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

YES !! this hotel is excellent, nothing to say about the service, the cleanliness, the gardens, the pool etc....but the real problem is Penang cause for one thing you can't swim in the ocean, full of jelly fish all year around...Batu feringhi is under construction, they are trying to built a new Miami there. Georgetown is very disappointing, only a... More

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Kuala Lumpur
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited Penang for the first time, we are an expat-family living in KL and we did not expect it to be so nice! Great place for children - we had the club-lounge access with every morning a nice breakfast on the top floor overlooking the sea. The beach is clean but the kids will most probably stay in the... More

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Kota Bharu, Malaysia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed in Batu Ferringhi, Hard Rock Hotel, Penang, recently. The hotel environment was very lively and the staffs are very helpful. Thumbs up for the front desk service. The once a year foam bath was very entertaining for the kids. And I have to say the food was delicious and the ramadhan buffet or dinner buffet was one... More

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Sydney, New South Wales, Australia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having read many of the reviews on TripAdvisor I can only come to the conclusion that people simply have not done their research. This is a Hard Rock Hotel and by definition that means music, fun, late nights, noise and good times...did I mention fun! This Hard Rock happens to be a beach front hotel with a great pool that... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is 100% targeted for young kids. So, if you want piece and quiet or adult fun, this is not the place to go. The location is good, the views are great and the rooms are well appointed. However, the noise factor is high, purely from kids having fun!

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hardrockhotelpenang, General Manager at Hard Rock Hotel Penang, responded to this review

Dear Werner S Thanks for taking the time to write a review of our Hotel. We certainly do have excellent facilities for young kids including Lil Rock (12 years and under) as well as Tabu Teens club. Our swimming pool at 26,000 sqft with kids water play area is really a hit with all age groups not just young kids.... More

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We are three families on holiday in Malaysia. We are are on the third hotel of our stay. Hard Rock is the most Comercial Hotel to date. The hotel is spotlessly clean and all staff genuinely courteous and hard working. There are 8 children in our party and all have been totally entertained throughout. Lil rock is a god send... More

Was this review helpful? Yes 2
Melbourne, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff are ever helpful, friendly, up beat and attentive. We read reviews about this being a family focused hotel but other friends who stayed, said it had something for all. This was our experience.. our kids are grown up so we travelled alone. We stayed on the top floor with the kings club facility so had some separation from... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is our second visit to the hotel and the experience has been just as good as the first visit. our teenagers have loved the entertainment and the facilities. The accommodation is perfect the staff and facilities are great especially Paran and Jeya who have looked after us all day every day.

Was this review helpful? Yes 1
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at Hard Rock Hotel Penang with my family last year during my kids school holidays. This was my second stayed at the hotel. The 1st stayed was back in year 2012- celebrating my wife' birthday staying at pool access room and the experience was awesome. I have booked a deluxe room this trip as kids are not allowed... More

Was this review helpful? Yes 1
hardrockhotelpenang, General Manager at Hard Rock Hotel Penang, responded to this review

Dear HY C Thank you for your review and comments regarding the way the staff handled your complaint. Firstly my apologies for not supplying you with a clean extra bed and for not changing this immediately upon request. The response from the staff was certainly not how they have been trained to respond. Be assured further training will be done... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Resorts are a fun yet restful place. This is not the case at the hard rock. The live music until almost 11pm nightly is so loud that it permeates every room at such a level that there is little chance to sleep if need be. Kids will be wired until well after that due to the loud people still drunk... More

Was this review helpful? Yes 1
hardrockhotelpenang, General Manager at Hard Rock Hotel Penang, responded to this review

Dear Richard B Thanks for taking the time to write a review. You are correct in saying Resorts are fun and that is what Hard Rock is all about. We do offer an energetic and vibrant product, however there are plenty of areas should you choose to find a quiet spot around the hotel. We have live music in our... More

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Hotel Summarization (Beta)

What travelers say

  • Night market(43)
  • Pool area(21)
  • Sea view(15)
  • Water slide(11)
  • Live bands(10)
  • Lagoon room(10)
  • Staff were friendly(9)
  • Very good(8)
  • Swimming pool(7)
  • Kid Club(7)

Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Batu Ferringhi #3 On the Beach Hotel in Batu Ferringhi #3 Luxury Hotel in Batu Ferringhi #4 Romantic Hotel in Batu Ferringhi #4 Family Hotel in Batu Ferringhi
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Official Description (provided by the hotel)
Hard Rock Hotel Penang is a luxury resort situated along the famous beaches of Batu Ferringhi. Located in the Pearl of Orient, Hard Rock Hotel Penang is iconic, bringing the multicultural Penang to new heights with its authentic Hard Rock experience. This hip and trendy resort in Penang is suitable for families, couples and singles for their relaxing accommodation in Penang. With a total of 250 guestrooms, there is nowhere more luxurious than Hard Rock Hotel Penang to spend your holiday. With a contemporary feel, all rooms are well-designed with guests in mind. With Wi-Fi connections, iPod docking stations and 32-inch LCD screen TVs, you can stay connected with your loved ones and be entertained 24 hours. For dining in Penang, Hard Rock is synonymous with music, good fun and entertainment …… and Hard Rock Hotel Penang offers a plethora of options to entertain all and to have fun! Anything from intimate private meetings in Penang to spectacular banquets for up to 300 guests, meeting planners will receive extreme Rock Star service and an event everyone will be talking about. The walls in the Hard Rock Hotel Penang are adorned with images, and over 550 pieces of authentic memorabilia and icons reflecting the revolution that changed the face of music, fashion and arts. It's a celebration of popular culture from the 50's through the new millennium. Its fun atmosphere and clean, modern lines make this the ultimate rock retreat for all! Come to Hard Rock Hotel Penang and feel like a star! It is all about the experience. ... more   less 
Number of rooms
250

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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