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All 124 Chun'an County hotels

Hilton Hangzhou Qiandao Lake China

4.5 of 5 Hotel   |   No.600 Huanhu North Road, Chun'an County 311700, China
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81%
Ranked #4 of 124 hotels in Chun'an County
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Kaifang Z omaha, United States
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83 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
omaha, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for 2 nights. This is one of the best hotels in the area. Very good location, excellent service and delicious food. We will definitely stay at this hotel again if we revisit Qiandao Lake.

Review collected in partnership with Hilton Hotels & Resorts

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Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 1 week ago

As a very loyal Hhonors member i decided in january to book this hotel for 9 nights, my wife visited here family in this city. In january i was still a gold member and i upgraded my room to lake view. Upon arrival in this hotel i had to pay extra 300 rmb for the room and another 350 for... More

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Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for taking the time to review. We sincerely apologies you experienced an undesirable stay and level of customer service with us. The problems you mentioned with reception and room service have been addressed. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. Hilton... More

杭州, China
1 review
5 of 5 stars Reviewed February 17, 2014

Found in the room balcony outside is Qiandao Lake, a line of the lake is really pleasant, and the air is so fresh scenery is very charming, facing the Qiandao Lake room is really very comfortable, not only the landscape is good, but the room facilities are also very good, luxury decoration, complete facilities, very comfortable bed, sleep quality is... More

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed January 20, 2014

This hotel is not near to the city of Hangzhou which is not clearly advertised. I was traveling with a business colleague and our flights were cancelled as we were on our way to Hangzhou. As a result we were not going to be able to make our reservation at this Hilton and called albeit late to cancel. The hotel... More

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Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for your feedback. We do our best to provide our guests a comprehensive list of booking options. With the exception of the “Advanced Purchase Rate” and special sale rates, both of which provide the lowest rates and are non-refundable. We try hard to make sure all of our Guests have a rewarding experience at our hotel and hope... More

HangZhou, China
1 review
4 of 5 stars Reviewed December 17, 2013

Qian dao lake Hilton, overall is good, the price can be acceptable, the geographical position is good also, booked a lake view room, all can view, room cleanliness in accordance with the five-star standard, hotel service is also very active, enthusiastic, business casual is right choice, only a little sadly, although the hotel facilities are more complete, the basic gym,... More

Review collected in partnership with Hilton Hotels & Resorts

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Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Just wanted to thank you for your recent stay here at Hilton Hangzhou Qiandao Lake Resort! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Hangzhou Qiandao Lake Resort General Manager Keegan Chwa More

Senior Contributor
39 reviews 39 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2013

I'm based in Hangzhou and decided to take my family to Qiandaohu for a short 2 night weekend getaway. We booked 1 king lake view room and 1 twin lake view room. We chose the option to upgrade to Grand lake view room if available at check-in. We arrived around 12pm. The staff was quite friendly and kind. Since it... More

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Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay. Kindly inform that all the issues mentioned from you have been diliverd to the related department. Thank you again, I appreciate your honest feedback and warmest welcome to your return in the near furture. Hilton Hangzhou Qiandao Lake... More

Montreal, Canada
1 review
3 of 5 stars Reviewed December 4, 2013

Overpriced Overpriced Overpriced !!! Hotel does NOT give reasonable value. Also poor temperature contol in bedroom. I would Hotel does NOT give reasonable value. Also poor temperature contol in bedroom. I would not return.return.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for your review of your recent stay, I appreciate your honest feedback about your experience while stay at our hotel. Your review provides feedback that our hotel team needs to re-evaluate Guest needs and meet Guest expectation.On your next visit to the area, we hope you consider staying with us again so we can demonstrate hospitality we are... More

Tehran, Iran
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 11, 2013

We reached Hotel, very late at 2:30AM with so much of difficulty since there is no flight or fast train to this area. It is around 3 hours by car from Hangzhou. The staff was trying to be helpful despite non of them could speak English expect 3 people only totally which is the major problem a foreigner in this... More

Was this review helpful? Yes
Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for taking the time to review. We sincerely apologies you experienced an undesirable stay and level of customer service with us. The problems you mentioned with service laungage problem have been addressed. Our breakfast is comprised of traditional food items, but may also include dishes that are enjoyed in our local area. We appreciate your suggestions and will... More

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 27, 2013

we came to the hotel yesterday to stay for two nights. The service from the reception and for the room service are excellent. But the service and the food from the restaurants are disappointed. After checking in in the later afternoon, we found the TV in one of the rooms did not work, the management sent the staff immediately to... More

Was this review helpful? Yes 1
Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Dear Mr. David, Greetings from Hilton Hangzhou Qiandao Lake! Firstly, thank you for staying with us on your recent visit to Qiandoa Lake and thank you for sharing your concern. On behalf of my myself and the Team, I sincerely apologies for the experiences you encounter. Is never our thought in our daily Hilton Care to provide this type services... More

杭州, China
1 review
4 of 5 stars Reviewed October 8, 2013

All experience is good, but at the end of the check-in, the front desk manager told that is a great pleasure that I stay in the room, was upgraded to a gold card members the opportunity, for this reason, I am very happy, but when I returned to the residence complement other relevant information online, but was told that my... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes

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Additional Information about Hilton Hangzhou Qiandao Lake China

Also Known As:
Hilton Hangzhou Qiandao Lake China Zhejiang
Address: No.600 Huanhu North Road, Chun'an County 311700, China
Phone Number:
Location: China > Zhejiang > Chun'an County
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Chun'an County
#4 Luxury Hotel in Chun'an County
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Hangzhou Qiandao Lake China 4.5*
Official Description (provided by the hotel):
Set on the shore of the breathtaking Qiandao Lake and surrounded by awe-inspiring mountains, the picturesque Hilton Hangzhou Qiandao Lake Resort is conveniently close to Hangxinjing Express Way exit, approximately 2 hours drive from the Hangzhou Xiaoshan International Airport and 4 hours from Shanghai.All of the modern Guest Rooms and Suites at this Hangzhou hotel feature stunning Qiandao Lake or mountain views, private balconies and wireless internet access. Hold a unique celebration or conference in our grand Ballroom, or choose one of eight flexible meeting rooms which offer the very latest in audio/visual technology.Enjoy tranquil lake views over breakfast in our Eatzi Cafe, savour the finest in Southeast Asian cooking in our the elegant Spices Bistro and sip cocktails with friends in the Lobby Lounge of this Hangzhou hotel. Work out in our Fitness Centre, play an energetic game of beach volleyball, take a dip in one of 4 swimming pools or simply relax and rejuvenate body and mind in our luxury Spa. ... more   less 
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