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All 127 Chun'an County hotels

Hilton Hangzhou Qiandao Lake China

4.5 of 5 Hotel   |   No.600 Huanhu North Road, Chun'an County 311700, China
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Ranked #3 of 127 Hotels in Chun'an County
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
Hangzhou29 Hangzhou, China
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104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hangzhou, China
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed today NEW

The hotel was ok, it looked good and the room was comfortable. However, the hotel is split into different wings, so it can be easy to get lost when you first check in and explore. Like a typical corporate chain they charged inflated prices on the basics, such as soda, water, and snacks. I figured when you shell out at... More

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Beijing, China
1 review
5 of 5 stars Reviewed 2 days ago NEW

Comfortable room, good breakfast, nice hotel staff and beautiful lake-view environment. The outdoor swimming- pool needs some attention to clean floating leaves from trees. Guests need attention to strong sun-shine when using outdoor swimming -pool.

Review collected in partnership with Hilton Hotels & Resorts

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Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

More upmarket than many Hilton offerings, the location is perfect for an evening stroll around the lake where fountains and light shows are common. Rooms are fairly compact and the walk from the liftwell to your room can seem unending which is accentuated by a curved corridor which seems to go on forever Breakfast is better than average if a... More

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Minato-ku, Tokyo
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This new hotel already seems a little worn. Rooms are clean and linen is well laundered but there is already mold in the bathrooms. The bathroom has low grade soap, harsh shampoos and modest conditioner. No razor and no Q-tips. There is no mini-bar or other in-room snack option. Room service food is OK (from same kitchen as coffee shop),... More

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 13, 2014 via mobile

The resort itself is very pretty and the view of the lake is great. The location is a little far from downtown so you may need a cab or catch a bus to go anywhere. The room service is pretty good but the hotel manager Sabrina Zhang (Zhang Miao) certainly didn't understand what "Hilton Brand" stands for and understand what... More

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Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for taking the time to send us a review. We’re very sorry your experience atHilton Hangzhou Qiandao Lake wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with Dront office and related team member. Thank you for alerting us to this issue, and we hope you’ll give us another chance if you return to... More

Hefei
1 review
5 of 5 stars Reviewed June 19, 2014 via mobile

Like the resort which is very beautiful !I I love this small Sanya.The beautiful swimming pool both inside and outside . also the floating bridge . The yacht and all poolside BBQ.Waiter in ADD is very nice ,they lead you and welcome you.They provide the the sweet service to guest.Guest room is great. Especially the bed tress , so soft.

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Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for your recent stay at Hilton Hangzhou Qiandao Lake. I hope you found a world of style, service and connections during your stay, and that you felt the freedom to truly be yourself when you were with us. I hope to see you again soon. General Manager Keegan Chwa More

杭州, China
1 review
5 of 5 stars Reviewed June 17, 2014

Beautiful Hotel, the bed was very comfortable, the moonlight is beautiful, elegant environment, sports facilities, swimming pool, both adults and children, and in the pool, allowing you to fully contact with nature, very comfortable. The staff warm and generous, catering characteristic, we went to Southeast Asia cuisine restaurants, sweet and sour taste, unique, and reasonable collocation. At night, enjoy the... More

Review collected in partnership with Hilton Hotels & Resorts

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Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for your recent stay at Hilton Hangzhou Qiandao Lake.I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Hope to see you again soon. General Manager Keegan Chwa More

杭州, China
1 review
5 of 5 stars Reviewed May 22, 2014

A lovely team, will high quality of service. We had lunch at the Chinese restaurant, the sweet potato was cooked with cheese really vauble to be tasted. Only the bacon at the buffet was always over cooked, its quite hard.

Review collected in partnership with Hilton Hotels & Resorts

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Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for providing insight on your recent experience at food and beverage.We are taking your feedback into consideration as we work to continually improve our food and beverage offerings. We work hard to provide our guests with the luxury of being themselves, and you help us to do just that by sharing your honest feedback with us. I do... More

shanghai, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 8, 2014

We had 2 rooms and tried to get them together, but this is a popular hotel so book early. The rooms themselves aren't anything spectacular -The thing that made our rooms just a step up was that we had balcony rooms that overlooked the harbor. The balcony isn't huge - enough for a couple chairs, but it was nice to... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Just wanted to thank you for your recent stay here at Hilton Hangzhou Qiandao Lake Resort! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon. Hilton Hangzhou Qiandao Lake Resort General Manager Keegan Chwa More

Shanghai, China
1 review
5 of 5 stars Reviewed April 28, 2014

I think Hilton Hangzhou Qiandao Lake is best hotel in Qiandao Lake area. The hotel surrounded by amazing view and crystal clear water. comfortable guest room can enjoy lake view . It is a wonderful resort attraction to hang out with family and friends.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Keegan621966, General Manager at Hilton Hangzhou Qiandao Lake China, responded to this review

Thank you for choosing Hilton Hangzhou Qiandao Lake.Thank you for taking the time to share your feedback about our hotel. We apologize for the inconvenient smell during your stay. Kindly inform that all the issues mentioned from you have been diliverd to the related department. Thank you again, I appreciate your honest feedback and warmest welcome to your return in... More

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Additional Information about Hilton Hangzhou Qiandao Lake China

Address: No.600 Huanhu North Road, Chun'an County 311700, China
Phone Number:
Location: China > Zhejiang > Chun'an County
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hilton Hangzhou Qiandao Lake China 4.5*
Number of rooms: 348
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Also Known As:
Hilton Hangzhou Qiandao Lake China Zhejiang

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