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All 126 Chun'an County hotels

Sheraton Qiandao Lake Resort

4.0 of 5 Resort   |   Xin'an North Road, Qiandao Lake Town, Chun'an County 311700, China
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Sheraton Qiandao Lake Resort
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91%
Ranked #4 of 126 hotels in Chun'an County
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed May 25, 2014
Fabio d
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148 people have reviewed this hotel

Traveler rating
    82
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 25, 2014

This hotel is good and situated in a good place. The guest rooms are good but little expensive. Breakfast is good! The people sell this area like paradise but, if u come from Europe, this place are very common. The hotel staff have very bad English language, but for cheat foreigners are good. 2 ice cream bought by my Chinese... More

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seven_fang, Owner at Sheraton Qiandao Lake Resort, responded to this review

Dear Guest, thanks for your staying in our hotel and sharing the experience to us.We are sorry about your had an unhappy experience, We are working hard in avoiding this mistake to happen again and training our associates English. Of course we hope to see your again soon to enjoy the time in our hotel. More

Zhuhai, China
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 23, 2014

Great Location with very nice view of the lake. Spacious, cleaned and very comfortable room and overall impressive facility. Only weak point is the restaurant that for lunch and dinner has poor variety of choices. Other than that great hotel.

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Management T, Owner at Sheraton Qiandao Lake Resort, responded to this review

Dear Guest, thanks for your staying in our hotel and sharing the experience to us. Our hotel counts with four different style restaurants, In Room Dining and a lobby lounge with food serving open for lunch and dinner making a total of six venues for our guests to choose from. We provide as well customized service which means that our... More

Shanghai, China
Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 10, 2014

Went there last Nov. Hotel looks awesome with great view of the lake. And is the only one in downtown (Hilton and InterCon are on the outskirts). I had a couple complaints back then. Most memorable one being the towel rental process which is very inconvenient, and the (fitness center reception) staff for towel rental was not friendly. Feast restaurant... More

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Management T, Owner at Sheraton Qiandao Lake Resort, responded to this review

Dear guest, thanks for your sharing with us. First of all, we apologize for the inconvenience caused, we had made few adjustment on seafood of our dinner buffet, we are offering 10~20 different kinds of seafood to ensure our guests enjoyed it. We also enhanced training to our Sheraton fitness staffs, we aim to provide personalized service to our guests.... More

Tehran, Iran
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 18, 2013

My room was relatively spaciuos located in 16th floor, with a 360 degree view over the lake. Clean, modern and well decorated. The breakfast was a real continental, there were a lot to eat even though you are not intrested in chinese breakfast. The hotel has a fantastic location, simply 10 minutes far from the cruise boat station and a... More

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Management T, Public Relations Manager at Sheraton Qiandao Lake Resort, responded to this review

Dear guest, amazed by your comments to us. 16th floor is hotel executive floor, you could enjoy perfect 270°lake view in there, we were awarded as the "Best Lake View Resort" by Voyage magazine, you should try the sunset also, that's also amazing. Actually hotel Fishing restaurant is recommanded by many travellers of its fish head and fish soup, specially... More

Shanghai, China
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 20, 2013 via mobile

Stayed 1 night with parents, very comfortable & cozy hotel, love the clean swimming pool and friendly staff, especially with awesome September weather. Was a tiny bit disappointed with breakfast, not much choices though by comparing other 5 star hotels. Overall, nice experience.

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Management T, Public Relations Manager at Sheraton Qiandao Lake Resort, responded to this review

Dear guest, we thank you for your valuable comments. September is indeed a great month for travelling, happy to know that you enjoyed a great time together with family in our hotel. Breakfast is available at Feast restaurant daily, we prepared 8 sets of menu for buffet breakfast and each set offers more than hundred of choices, if you could... More

Kunshan, China
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 2, 2013

I stayed one night in the hotel during a road trip through China. First of all I have to say, the facility and the location is very nice. I got a lake view room and it is just beautiful to look outside your room. Check-In could be improved. There were 5 staff members at the check in desk, 2 were... More

Was this review helpful? Yes 2
Management T, Public Relations Manager at Sheraton Qiandao Lake Resort, responded to this review

Dear guest, first of all, on the behalf of hotel management, I have to thank you for your valuable comments to the hotel. Sheraton Qiandao Lake Resort is the 1000th hotel within Starwood worldwide, and it is also the first international 5-star hotel in Qiandao Lake town, we are aiming to be the best in town in all aspects. Service... More

Shanghai, China
Top Contributor
54 reviews 54 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

My girlfriend and I stayed in Sheraton before the Chinese Holidays (1st of October). The good: very big hotel, new and clean. If you take the lake view rooms, you wont be disappointed. One of the best sunsets I saw in China. The rooms are comfortable and with a very nice balcony. The bad: the food (western dishes) are quite... More

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London, United Kingdom
Top Contributor
73 reviews 73 reviews
39 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed September 2, 2012

located in a busy residential area surrounded by mud and high rises. Only has a slight connection to the lake, is in the middle of nowhere. Birdlife in the restaurant flying around the open buffet. Italian restaurant a complete joke. Pool table locked up and far too much trouble to find the key. Best part is checkout.

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Suining
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 2, 2012 via mobile

Stayed Monday through Friday during Mid July with my wife. Expecting the hotel to be frightfully busy we were pleasantly surprised that it was not, that the pools were operational and that all facilities were available. Our room faced the lake on the non-smoking floor and had an inspiring view over the pools, lake and mountains beyond. The hotel arranged... More

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Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 11, 2012

The rooms: I booked two rooms in this hotel, one ocean view and one garden view. Both rooms were extremely clean. The garden view is a joke. There are massive constructions going on when I stayed but even if there aren't any constructions , all the skyscrapers will completely block your sight. On the other hand, the ocean view room... More

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Additional Information about Sheraton Qiandao Lake Resort

Address: Xin'an North Road, Qiandao Lake Town, Chun'an County 311700, China
Location: China > Zhejiang > Chun'an County
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Qiandao Lake Resort 4*
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Also Known As:
Sheraton Qiandao Lake Resort China/Zhejiang

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Top resorts Hotel in Chun'an County #4 Luxury Hotel in Chun'an County #5 Best Value Hotel in Chun'an County
Hotel Class
Official Description (provided by the hotel)
A warm welcome awaits you at Sheraton Qiandao Lake Resort. Our ideal location will connect you to a land of lush mountains, crystal clear waters, and exotic caves. From the moment you arrive, you will be treated to gracious Chinese hospitality, thoughtful amenities, and an abundance of activities. ... more   less 
Number of rooms
249

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