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All 2 Montagu hotels

Montagu Springs Resort

3.0 of 5 Hotel   |   Uitvlucht Street, Montagu, Montagu 6720, South Africa
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Montagu Springs Resort
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Ranked #2 of 2 Hotels in Montagu
A recent review
3 of 5 stars Reviewed June 30, 2014
vsomerset Cape Town
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26 reviews from our community

Traveler rating
    4
    6
    4
    5
    7
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14
3
1
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Cape Town, Western Cape, South Africa
1 review
1 of 5 stars Reviewed 3 weeks ago

HI All I would like to lodge a complaint as our stay at Montagu was very unpleasant this weekend. We were staying the Large Plettenberg Chalet number 89 and our experience included the below mentioned. • On Friday night we had a gas leak, this in itself is extremely concerning without the obvious safety and health risks • One of... More

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Karen G, Manager at Montagu Springs Resort, responded to this review

Hi Erica, I hope you are well. We are glad that we could resolve your discrepancies over email - as we try keep all our guests at Montagu Springs happy. Our General Manager is glad that your points of concern had viable explanations, and that you and your family are going to be joining us again later this year. We... More

Jacksonville, Fl
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family of 3 adults and a 3 year old stayed here and were very disappointed with our accommodation. We had booked a large Plettenberg chalet and were shown to chalet number 91. Upon entering we were shocked with what they called refurbished accommodation. Nothing seemed in the least modern and it was very cramped for 4 people. After visiting... More

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Cape Town Central, South Africa
2 reviews
1 of 5 stars Reviewed September 14, 2014

This place is not ideal for families, their activities are structured to suit their operational needs and not a recreation schedule. The bike rental closes at 12 on a Sunday, they share a tennis court, security and other amenities with the Avalon Springs but you should never pay for anything at Montagu Springs. The manager is rude, obnoxious and extremely... More

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Karen G, Manager at Montagu Springs Resort, responded to this review

Hi Gillion, Thank you for taking the time to write a review. All reviews are discussed in our management meetings. We appreciate you bringing the service you experienced to our attention - We will definitely investigate the matter in more detail as we try give all guests a positive and memorable stay - do you know the name of the... More

Wolseley, Western Cape, South Africa
1 review
2 of 5 stars Reviewed August 13, 2014

This was our first and last visit to Montagu Springs. On booking we were told there is a games room for the children, the Large Plettenbergs where refurbished and there was a mineral pool at the hotel. The games room is no longer, the accomodation was not refurbished, floors filthy and the pool has normal chlorine water... The neighbours where... More

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Fish Hoek, South Africa
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 14, 2014

This was our second visit to this resort. We stayed in one of the large plettenbergers. On our previous visit we also disappointed in the accommodation. It was only as a result that we required a last minute booking that we considered this. Although nothing specific is wrong with the venue itself, The accommodation has an overwhelming feeling of smallness... More

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Karen G, Manager at Montagu Springs Resort, responded to this review

Hi John, Thank you for taking the time to write a review. All reviews are discussed in management meetings on a weekly basis. We aim to maintain a high level of service and standards for all our customers - the fact that dirt and leaves were left unattended will be brought up with the ground staff. That being said, we... More

Cape Town
Top Contributor
92 reviews 92 reviews
35 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed June 30, 2014

I'm an easy traveler, but if a place makes a disappointing impression on me, I feel so cheated! We stayed as a family for 2 nights in the Plettenberg cottages. Although these cottages are relatively spacious, it provides a typical caravan set-up at a cost of R1035/night. The unit has all the catering equipment for 6 people and has a... More

Was this review helpful? Yes 2
Karen G, Manager at Montagu Springs Resort, responded to this review

Good morning, Thank you for taking the time to write a review - we discuss all reviews in our weekly management meetings. We aim to keep the standards of our offerings as high as possible in order to not disappoint our guests, particularly during our holiday season - the fact that the pool was not in pristine condition will be... More

Cape Town Central, South Africa
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 24, 2014

If I'm not mistaken this is my 3rd Montagu Springs review, although I have visited many more times. What makes our last visit different is that this time we chose to stay in the Josmont Heights. My thoughts on Montagu Springs remains the same....great pools, lovely resort, playground, scenery etc and the prices are good. So I'll review Josmont Heights... More

Was this review helpful? Yes 1
Karen G, Manager at Montagu Springs Resort, responded to this review

Thank you so much for the positive reviews. Our guests are our number one priority and we take all feedback into account to try better our guests experience. Josmond Heights does take you out of the action a bit, but allows for more relaxation - we agree that the views and chalets are great. May I suggest that you try... More

Cooma
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2014

We recently spent 2 nights in a mountain chalet with a "to die for" view of the mountain from our large, superbly equipped & designed balcony. The chalet is FULLY self-contained with everything you could possibly imagine ever needing! And everything was new and sparkling clean. What a terrific place! We were totally enthralled with the chalet and it's own... More

Was this review helpful? Yes 1
Cape Town Central, South Africa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2014

We only spent one night in our unit unfortunately, but would have loved to have spent longer. The unit we were in was spotlessly clean, well appointed, with sweeping views across the vineyards. The walks around the resort were lovely, with teeming wildlife, such as water fowl in and near the river, dassies scurrying around, residents cats and many varieties... More

Was this review helpful? Yes 1
MontaguSprings, General Manager at Montagu Springs Resort, responded to this review

Dear Guest, thank you very much for the great review. I am very pleased that you enjoyed your stay in our Golden Terrace Chalets. We look forward to your return in the not too distant future. Yours Sincerely More

Cape Town Central, South Africa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 12, 2014

This resort in Montagu (about 2 hours out of Cape Town) boasts the most beautiful mountain views and is situated within walking distance from the famous Avelon Hot Springs. After years of going to this resort regularly with my family, I am sad to say the last time i was here was a big disappointment. The resort is self catering... More

Was this review helpful? Yes 2
Karen G, Manager at Montagu Springs Resort, responded to this review

Good morning, Thank you taking the time give us feedback. We agree that our location and access to the famous Avelon Hot Springs within the mountains is something truly special and unique. That being said, we will discuss your feedback with our directors to try remedy your experience as we hold our guests enjoyment and comfort in the highest regard.... More

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Additional Information about Montagu Springs Resort

Address: Uitvlucht Street, Montagu, Montagu 6720, South Africa
Location: South Africa > Western Cape > Montagu
Price Range (Based on Average Rates): $
Hotel Class:3 star — Montagu Springs Resort 3*
Number of rooms: 90
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