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Montagu Springs Resort

Uitvlucht Street, Montagu, Montagu 6720, South Africa
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Montagu Springs Resort
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Ranked #2 of 2 Hotels in Montagu
A recent review
3 of 5 stars reviewed 1 week ago
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33 reviews from our community

Traveler rating
    6
    6
    7
    7
    7
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16
3
1
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (33)
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    (13)
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cape town
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I could not believe that a well known resort such as this still had small old tv's. Having to pay for heated swimming pool that was far from the chalet where I stayed as well as the remote for DSTV was a shock. Perhaps I would have overlooked these 'minor' discomforts had the staff been more friendlier at reception. A... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The challet that we stayed in was clean and well equipped. The resort was too busy for my liking though. Montagu is a nice town to stroll around and there are a few hiking and walking trails through the surrounding hills with interesting flora and birds if you need a break from the pool.

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Fish Hoek, South Africa
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our plett was really nice but the parking was narrow. For the price they could supply towels. We arrived at 6pm and the reception was not open but we could check in at security. The security was friendly but had no card facilities and when we paid cash, they had no change and said they would give us an IOU... More 

Was this review helpful? Yes 1
MontaguSprings, General Manager at Montagu Springs Resort, responded to this review

Dear Pierre R, thank you very much for taking the time to review our Resort. I do apologise for the problem you encountered with the towel situation on arrival. All chalets, with the exception of the Plettenbergs do provide towels. Towels for the Plettenbergs can be obtained from our reception at a nominal refundable deposit. We pride ourselves on the... More 

Brighton, United Kingdom
Top Contributor
161 reviews 161 reviews
19 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed February 2, 2015

This place is awesome, 3 large pools increasing in temperature fed from a steaming hot tub. Try going under the waterfall and then jumping into the hot tub! The water slide is great fun for all ages. You can just sit in the pools, relax on a sun lounger, sit at the bar/cafe or play pool under cover to escape... More 

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 28, 2014

We stayed in the plettenburg it was uncomfortable beds were in bad condition and had a back ache every morning. The units need to be revamped its in primitive times and is way expensive for what you get. Bedding is bad. And management is rude and not friendly.

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Karen G, Manager at Montagu Springs Resort, responded to this review

Hi Razz, Thank you for taking the time to write a review. We are sad the bed did not suit your needs. Did you report your bed issue to management, and can you remember with whom you spoke? We try ensure a maintenance team responds promptly to see if there is something we can do to enhance all our guests... More 

Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

Enjoy swimming in hot pools no matter what the weather is....... The place has many features for kids to enjoy and adults can enjoy a refreshing drink while playing pool. Good for families, friends and office end of year functions.

Was this review helpful? Yes 1
Karen G, Manager at Montagu Springs Resort, responded to this review

Hi Tim, Thank you for the wonderful review. We are elated you had a great stay with us and enjoyed our facilities. Our pools are heated all year round, so we would love to have you join us again. Even if it is in the cooler winter months! - there is nothing quite like a warm swim with the fresh... More 

Cape Town Central, South Africa
Top Contributor
58 reviews 58 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 15, 2014

We first went to this resort several years ago and we loved it. We have recently returned and were very disappointed. The resort is in serious need of refurbishment. The pools are not cleaned regularly and the villas need repair and urgent redecoration. The equipment you need is all there but everything is tired and needs a facelift. When you... More 

Was this review helpful? Yes 2
Karen G, Manager at Montagu Springs Resort, responded to this review

Good afternoon, Thank you for taking the time to review, We are investigating all the points you mentioned as our guests at Montagu Springs Resort are our number one priority. Would you be able to tell us which date, chalet type & number you stayed in as we are finding it a little more difficult to investigate as our Villas... More 

Cape Town, Western Cape, South Africa
1 review
1 of 5 stars Reviewed October 1, 2014

HI All I would like to lodge a complaint as our stay at Montagu was very unpleasant this weekend. We were staying the Large Plettenberg Chalet number 89 and our experience included the below mentioned. • On Friday night we had a gas leak, this in itself is extremely concerning without the obvious safety and health risks • One of... More 

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Karen G, Manager at Montagu Springs Resort, responded to this review

Hi Erica, I hope you are well. We are glad that we could resolve your discrepancies over email - as we try keep all our guests at Montagu Springs happy. Our General Manager is glad that your points of concern had viable explanations, and that you and your family are going to be joining us again later this year. We... More 

Jacksonville, Fl
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 28, 2014

My family of 3 adults and a 3 year old stayed here and were very disappointed with our accommodation. We had booked a large Plettenberg chalet and were shown to chalet number 91. Upon entering we were shocked with what they called refurbished accommodation. Nothing seemed in the least modern and it was very cramped for 4 people. After visiting... More 

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Cape Town Central, South Africa
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 14, 2014

This place is not ideal for families, their activities are structured to suit their operational needs and not a recreation schedule. The bike rental closes at 12 on a Sunday, they share a tennis court, security and other amenities with the Avalon Springs but you should never pay for anything at Montagu Springs. The manager is rude, obnoxious and extremely... More 

Was this review helpful? Yes 2
Karen G, Manager at Montagu Springs Resort, responded to this review

Hi Gillion, Thank you for taking the time to write a review. All reviews are discussed in our management meetings. We appreciate you bringing the service you experienced to our attention - We will definitely investigate the matter in more detail as we try give all guests a positive and memorable stay - do you know the name of the... More 

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