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The Havannah

4.5 of 5 Samoa Point, Port Havannah, Efate 1111, Vanuatu
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The Havannah
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The Havannah
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304 reviews from our community

Traveler rating
    257
    33
    10
    2
    2
See reviews for
8
255
5
1
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My wife and i recently returned to the Havannah for the second time and stayed in a Lagoon pool villa, this was a great decision by us and worth the extra cost. The staff are always friendly and go out of their way to make sure you are happy with the service. The rooms are beautiful and comfortable and the... More

Was this review helpful? Yes 1
Brisbane
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I believe that Tripadvisor works best when a hotels problems and shortcomings are set out in detail so that fellow travellers can be forewarned and forearmed. I will state from the outset however that this review was difficult to write. What am I going to say? That the staff at the Havannah were too friendly? That the location was too... More

Was this review helpful? Yes 1
Havannah-GM, General Manager at The Havannah, responded to this review

Dear DeanBrisbane, What can I say except thank you for a very complimentary review of the Havannah. You did forget to mention the magic sunset that we put on for you during your stay, but never mind! I will pass on your comments to our staff and we hope we will have the pleasure of seeing you both back soon.... More

Denmark, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After reading many Tripadvisor reviews we visited the Havannah at the end of September. The hotel lived up to our expectations ... until it was time to leave. We chose this upmarket resort as a place to relax and celebrate my 65th birthday. Particularly memorable were the twilight tour to Mt Yasur, the picnic on a secluded beach and a... More

Was this review helpful? Yes
Havannah-GM, General Manager at The Havannah, responded to this review

Dear Kathy B I am glad you enjoyed your stay but must apologies for the charge on the cake that was meant to be complimentary. We always charge give-away to a Marketing expense account in order to keep a control on that expense. The cake should have been charged to that account and not to your room account. It was... More

Auckland, New Zealand
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Firstly, a big thank you to Fredrick and the staff at the Havannah were amazing and made our trip so much better :) They were friendly and the service was impeccable, we had a turn down service every night where the lovely ladies made us some awesome animals out of towels and a little note. The resort was full on... More

Was this review helpful? Yes 2
Havannah-GM, General Manager at The Havannah, responded to this review

Dear BeccaBurge My team and I were very pleased to see that you have had a great stay with us and are looking forward to coming back one day. It is always satisfying to know that we were able to make your holiday relaxing, interesting and with good food. I thank you for taking the time to write your review... More

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A Place to call Home. That is the feeling my husband and I felt. This place is in every sense of the word "Havannah". We were there as guests in October, 2012 and returned again in Setember this year and brought some friends back with us. This wonderful place is bound to meet all expectations of a luxurious adults only... More

Was this review helpful? Yes 2
Havannah-GM, General Manager at The Havannah, responded to this review

Dear Amelia I am glad you feel at home at the Havannah and that you and Stephen enjoyed our new villa which we are very proud of! It is always a pleasure to welcome back passed guests as we enjoy seeing you again and having you as one of the Havannah family. I know you are coming back soon and... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you to all the friendly staff and especially the incomparable Frederick for an amazing stay at the unique Havannah. The resort was full when we stayed but we rarely saw anyone. It was clean (pristine actually), quiet, had amazing views (the sunsets!), snorkelling, food, etc, etc. We stayed in a lagoon pool villa (what a pool!) - unfortunately the... More

Was this review helpful? Yes 2
Havannah-GM, General Manager at The Havannah, responded to this review

Dear Tony This is a thorough review of the Havannah and I thank you very much for writing so much about your stay with us. There is not much I could add, except clarify that we do not organise transport to Francesca. We organise the reservation and she will pick you up and drop you back for a small fee,... More

Sydney, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel with my husband in August 2012 (late review I know- but we will never forget this experience) We stayed in an waterfront villa, which was beautiful, airy and had a day bed and pool at out feet! The rooms were modern and clean and the bed was comfortable to sleep on. From the moment we arrived... More

Was this review helpful? Yes 1
Havannah-GM, General Manager at The Havannah, responded to this review

Dear Joonjooni I think you are due for a return visit as we have made a lot of positive changes since August 2012. I am impressed that you remember all these details from your stay with us; we obviously had made the right impact on you both. I thank you for writing this review and I do hope it will... More

Belfort, France
Contributor
13 reviews 13 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hard to fault this little slice of paradise really. Absolutely stunning, impossible not to relax. The place has a lovely flow and organic feel, great quality but still welcoming and cosy. Heaps of little nooks to relax and sunbath or read. Despite being full you don't really see many other guests around. Love the child free policy, ideal for couple... More

Was this review helpful? Yes 1
Havannah-GM, General Manager at The Havannah, responded to this review

Dear PinkPamplemousse Thank you for taking the time to write your review of the Havannah and to share your experience. I am please to read that you have enjoyed our resort and that the staff provided you with an amazing holiday. I will pass on your review to our staff, and whilst I can see you do not live very... More

Toowoomba, Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A very big thank you to Frederick and his fantastic team at The Havannah. An absolutely beautiful location staffed by wonderful people. You are made to feel welcome from the moment you arrive. You can do as much as you want or as little as you like in this paradise. The Waterfront Villa we stayed in was wonderful. The plunge... More

Was this review helpful? Yes 1
Havannah-GM, General Manager at The Havannah, responded to this review

Dear Ken554 It is always gratifying to read about our guest's experience and to know that we have achieved to provide our guests with a great, relaxing and complete holidays. It is also rewarding to know that we will be welcoming you back again in the not too distant future. Thank you for your great review of the Havannah and... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 12, 2014

Aaaaaaah The Havannah. It's been 8 months since my visit but it's still never far from my mind, hence why I finally got around to writing this review. I recommend this place to everyone who wants some time out, to truly escape and forget all the stress of living in a city and being switched on 24/7. It's very much... More

Was this review helpful? Yes 5
Havannah-GM, General Manager at The Havannah, responded to this review

Dear PinkFlamingo21 As my mum always said, it is better to do something late than never, sothank you for writing this great review of our resort after 8 months away! It does show that we are in your mind. I do know that sometime our service can be a little slow and I think like you, if you have nowhere... More

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Additional Information about The Havannah

Address: Samoa Point, Port Havannah, Efate 1111, Vanuatu
Location: Vanuatu > Efate > Port Havannah
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Havannah 4.5*
Number of rooms: 17
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Also Known As:
The Havannah Hotel Port Vila

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