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Gokulam Park

Certificate of Excellence
Opp. P.V.S. Hospital | Kaloor, Kaloor, Kochi (Cochin) 682017, India
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Best prices for: 1 room 1 guest
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Gokulam Park
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226 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Delhi, Delhi, India
Contributor
20 reviews 20 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible customer services, One of the most incompetent staff in hospitality. I check-in @ 11 pm, was given a badly smelling, small beds rooms on 8th floor where construction was going on. On request for change, I was informed that there is no other room available, on pressing hard, was given another room on 9th floor, On contacting room service,... More 

Was this review helpful? Yes 1
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, I am personally dismayed to know of the incidents which affected your pleasant stay. We have noted the concerns that you have highlighted. Please be assured that the same has been shared with the concerned team and the department head for corrective measures and improvement. I once again apologize for the inconvenience caused to you. Yours sincerely,... More 

Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My first stay at Gokulam Park, part of the Sarovar group. Good hotel, well appointed rooms and good aircon. Suited for people who have work in that area, as the road in front is messed up due to heavy construction.

Was this review helpful? Yes 3
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, Thank you for posting your review of Gokulam Park. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely Rajesh Nair General Manager More 

Kuala Lumpur, Malaysia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a pleasant stay at Gokulam Park in the month of march and also back in april, 2015..the services rendered was excellent, the staffs were truly wonderful, and most important , they greeted with a smile on their faces , and to me that was awesome. Mr Hari was very helpful and also cheerful. Please keep up the same... More 

Was this review helpful? Yes 3
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, My team and I are delighted that you enjoyed your stay at Gokulam Park. Thank you for your valuable feedback. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We hope to be of service to you again in the future. Yours sincerely, Rajesh Nair General Manager More 

Heanor, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is an excellent example of staff taking every care of guests. I would like to mention Mr Thomas,the assistant manager. He was extremely helpful, especially when I was injured while out walking. It is always very nice to be recognised when you return to a hotel you have stayed in before. A very enjoyable experience.

Was this review helpful? Yes 3
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Rajesh Nair General Manager More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 18, 2015

exceptional hospitality by reception, restaurant & cleaning staff. Just Smiling faces with ready to help attitude. Me a frequent traveller but this type of hotel is rarely available. Definitely price very competitive

Was this review helpful? Yes 3
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, Thank you for your positive comments. We are glad that the team Gokulam had made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Rajesh Nair General Manager More 

Faridabad, India
Contributor
13 reviews 13 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 17, 2015

To begin with, overall experience was very good as far as hotel itself is concerned, but if one has to travel towards city or fort kochi etc., ongoing metro work plays a spoilsport. hotel has a nice health club, good service and excellent food.

Was this review helpful? Yes 3
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, Thank you for posting your review of Gokulam Park Hotel on TripAdvisor. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. Yours sincerely Rajesh Nair General Manager More 

Bengaluru (Bangalore), India
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 20, 2015

room service is really good, food is delicious,quick service at the reception, pleasing people, well maintained fitness centre, overall a good place to stay. well connected to city,nice swimming pool, rooms are spacoius and lighting is good, fish curry is good,

Was this review helpful? Yes 5
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better. We look forward to welcome you back soon. Yours sincerely, Rajesh Nair General Manager More 

Bengaluru (Bangalore), India
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 18, 2015

Gokulam Park is located centrally in Kochi and very convenient but at present the Metro work creates traffic problems in front of the hotel. They provide a beautifully laid out buffet lunch comprising of a variety of seafood, other non vegetarian dishes, excellent array of vegetable dishes specially of Kerala including hot appams and of course a compact dessert consisting... More 

Was this review helpful? Yes 4
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, Thank you for staying with us and posting your review on TripAdvisor. We are delighted that you have enjoyed your stay and our hospitality. We really appreciate your kind feedback on the Buffet. We hope to be of service to you again soon. Yours sincerely, Rajesh Nair General Manager More 

New Delhi, India
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 17, 2015

Gokulam Park is very centrally located in Kochi, though of late due Metro construction work, traffic is bad causing avoidable delays. I stayed here for 3 days. Most shopping, offices and places of tourist interest are nearby and well connected. However, the rooms are comfortable and bathrooms are clean and well maintained. The signal strength of in-house WiFi needs to... More 

Was this review helpful? Yes 4
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, Thank you, for your recent stay at Gokulam Park Kochi and for your valuable feedback on TripAdvisor. Your positive comments about buffet spread,room cleanliness and friendly staff is much appreciated.We have noted the concern that you have highlighted regarding WI Fi strength,We are working towards improving the same. We look forward to welcoming you back at Gokulam... More 

A TripAdvisor Member
4 of 5 stars Reviewed March 16, 2015

Stayed here for a day. Nice hotel with clean rooms.Only one suggestion is to create a path thru inside of the old hotel to the new hotel area. Walking thru a dim lit parking area to a 4 star hotel reception feels strange.otherwise it's a nice hotel which is on walkable distance to Town railway station.

Was this review helpful? Yes 1
GMKPO, General Manager at Gokulam Park, responded to this review

Dear Valued Guest, My team and I are delighted that you enjoyed your stay at Gokulam Park Kochi. Thank you for your valuable feedback..We have taken a note of your comments regarding the lightnings of the parking area and will rectify the dim lightnings. We hope to be of service to you again in the future. Yours sincerely, Rajesh Nair... More 

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