We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hacienda Hotel Santo Domingo

Certificate of Excellence
Hotel website
Calle 18 corner Calle 33 | East of Main Plaza & Convent, Izamal 97540, Mexico
Offers & Announcements
MXN950 (MXN)
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
Professional photos
Hacienda Hotel Santo Domingo
View Map
Add Photo Write a Review

244 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    212
    30
    0
    2
    0
See reviews for
37
161
7
2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (244)
  • Mar-May only
    (80)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (90)
All months
Bacalar, Mexico
2 reviews
5 of 5 stars Reviewed 1 week ago

we are a family with 7 and 10 year old girls, this was the perfect hotel to relax after day visiting the Loltun caves and being in Merida. It is absolutely beautiful with tropical gardens, a lovely pool, lots of dogs which the girls loved, and I had a fantastic massage. Our room was fantastic, really big with separate room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Palaiseau, France
1 review
5 of 5 stars Reviewed 2 weeks ago

Good value for this very quiet Hacienda. Welcome drink is perfect and the youn woman give us a lot of information about Izamal and the region. We had dinner in Kinith, on Calle 27, very pleasant location for the dinner.

Review collected in partnership with this hotel

Was this review helpful? Yes
IZAMAL S, Inhaber at Hacienda Hotel Santo Domingo, responded to this review

Thank you very much for your review and the good evaluation. We enjoyed very much your visit. The reason why your rate was not that excellent as is would be normally ,is the way how you booked our hotel. You booked through an online travel ageny (booking dot com) instead of using our homepage to make reservation. Therefore your rate... More 

San Francisco, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hello Harald and Team Santo Domingo and Fellow Travelers! <3 We had an extraordinary time in Izamal and our stay at the hotel was just brilliant. We had all we needed at Santo Domingo. We even got upgraded. We had the grounds to ourselves thus we got to spend time with the owners who were lovely and very accommodating. We... More 

Was this review helpful? Yes
IZAMAL S, Inhaber at Hacienda Hotel Santo Domingo, responded to this review

Thank you so much for your great review. We are very happy that you enjoyed your stay so much at my hotel and in Izamal. And we are very proud about the fact you put us in a special place inside your travel book !! :-) Hope to see you again one day !! Have a good time ! More 

mystic
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 17, 2015

The best hotel that I have stayed in for a long time! The rooms was super comfortable, great mattresses, decor, bathroom with a/c. Fabulous meals (dinner and breakfast) ! Beautiful expansive property with lovely gardens and paths to walk and hammocks to relax in. Beautiful pool with magnificent palapa dinning area and bar. Super charming and attentive hosts! Very professional... More 

Was this review helpful? Yes
IZAMAL S, Inhaber at Hacienda Hotel Santo Domingo, responded to this review

Thank you so much for your wonderful review. We also enjoyed very much having you as our guest, it was really a pleasure to meet you. We would love seeing you again very soon. All the best from all of us ! More 

Lisbon
Level Contributor
78 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 17, 2015

The rooms aren't spectacular and this is a very rustic place. but relax atmosphere and the owners' personal touch really adds to the charm. the wifi isn't available in the rooms. the pool is small but relaxing. to top it all the owner can accommodate all your requests and a chat at the excellent bar is a must.

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 10, 2015

We spent one night at Hacienda Hotel Santo Domingo after visiting Chichen Itza and on our way to Merida the following day. We booked based on the many positive reviews and I can say they were all spot on! The hotel's ambiance is incredible. It is a big plot with lots of trees and plants, creating an atmosphere that is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 6, 2015

We were so pleased that we found this lovely relaxing hotel, which is based in a quiet area of Izamal. The grounds are beautiful and our room was wonderfully spacious, attractive and with an open air shower. I had been a little concerned about the risk that this shower might attract mosquitoes, but there were none as there is a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Stuttgart, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 25, 2015

Nice place to relax and chill for a few days when travelling around. Should have a car when being around. Food is very good, not to say excellent - but only available to guests of this place. Mix of yucatecan and european style. Hosts are very helpful and gentle.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Indianapolis
Level Contributor
120 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 24, 2015

Beautiful grounds and rooms at reasonable rates. We are so pleased we found this gem of a place. The rooms are tastefully decorated and well-equipped. A/C in all rooms. Very comfortable bedding. The owners are super friendly and go above and beyond to make your stay more enjoyable. We were going to stay for just one evening, but ended up... More 

Was this review helpful? Yes 2
Hilders, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

The German owner and his staff are so helpful. Breakfast was great and on demand, they serve a full menu in the evening. The dining space is located in the garden under typical roofs next to the pool. Important in Mexico: all windows are equipped with Mosquito protection. Nevertheless, don't forget an additional mosquito net to fix over the bed... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

202 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (110)
Viewed
Dining (8)
Viewed
Hotel & grounds (18)
Viewed
Pool/beach area (19)
Viewed
Bathroom (3)
Viewed
Room/suite (16)
Viewed
View from room (4)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (92)
Viewed
Hotel & grounds (16)
Viewed
Room/suite (20)
Viewed
Pool/beach area (9)
Viewed
Dining (7)
Viewed
View from room (7)
Viewed
Family/play areas (2)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (29)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Izamal
0.6 mi away
Rinconada del Convento
1.0 mi away
Eco Hotel Green River
Eco Hotel Green River
#5 of 5 in Izamal
3.5 of 5 stars 15 reviews
0.4 mi away
Hotel Itzamaltun
Hotel Itzamaltun
#4 of 5 in Izamal
3.5 of 5 stars 14 reviews
Show Prices
Show Prices
Show Prices
88.0 mi away
Hotel Xixim
Hotel Xixim
#1 of 2 in Celestun
4.0 of 5 stars 203 reviews
19.1 mi away
Hacienda San Jose, a Luxury Collection Hotel
0.5 mi away
Hacienda Sacnicte
Hacienda Sacnicte
#2 of 5 in Izamal
5.0 of 5 stars 74 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay