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Villas Paraiso del Mar

Certificate of Excellence
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Avenida Plutarco Elias Calles s/n, Holbox Island 77310, Mexico
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1 room 1 adult
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Villas Paraiso del Mar
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521 Reviews from our TripAdvisor Community

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Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed a week and can only say it's probably the best place I've ever stopped! Amazing location on an island paradise. The staff were all very helpful and wanted to make sure we had a great time which we really did. Food great and the room was excellent and very clean and spacious. The beach was natural style which suited... More 

Helpful?
1 Thank HELEN B
Copenhagen, Denmark
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well-placed hotel with nice and spacious rooms and large balcony. Beach is very close by, but water is seldom clear. Pool is rather small. Restaurant only offers a buffet and most guests are on all-inclusive which is a shame with all the nice restaurants near by in the small but beautiful Holbox

Helpful?
Thank palle w
Nebraska
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Thank you Maria at the front desk for the early check in, started the trip on the right foot in and in a good mood thanks to their awesome customer service - oftentimes they won’t let you into the room early just based on principle, thank God that wasn’t the case here, very friendly and accommodating employees throughout the resort.... More 

Helpful?
2 Thank BaldEagleG
South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Perfect location and ambience for a romantic stay. It's on the beach....and it's a good one, has luxurious rooms, fantastic food and the whole place is as tranquil as it gets. Forget the noise and fakery of Cancun as this island is another story. Great beach outside just waiting to be explored. Hotel organised a fishing trip which was flawless... More 

Helpful?
2 Thank Robert61o
1 review
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is ok and nice but very expensive for what it offers. During my stay there were noisy workers all day hammering and sawing. There is a public street between the hotel and the beach and there are noisy motor club cars passing around all day. It's not a place to relax. The pool snack bar was supposed to... More 

Helpful?
Thank Manuel S
Estelle L, Director de Relaciones Públicas at Villas Paraiso del Mar, responded to this review

Dear Manuel, Thanks for your time on this comment. At Villas HM Paraíso del Mar we read all comments as they help us to improve our service. Regarding to the noise you mention, this is out of our control as it is one of the neighbours near the hotel that is working on his property. Noises are very sporadic and... More 

Mexico City, Mexico
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel after reading all of the amazing reviews and could not have been more disappointed. When we arrived to the hotel, the staff was rude and condescending. We had booked a junior suite with two queen beds and it wasn't available so we were "upgraded" to a larger room for one night. This room, shockingly, had no... More 

Helpful?
1 Thank SirenitaDF
Estelle L, Director de Relaciones Públicas at Villas Paraiso del Mar, responded to this review

Dear Client, Thank you for your time on this comment. We are so sorry to hear that our hotel and staff weren't as good as expected during your three night stay. Our priority at Villas HM Paraiso is to offer a perfect stay to our clients and the best service possible. Obviously this time we didn't live up to the... More 

Tucson, Arizona
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We were so satisfied with our stay. Rooms were clean, hot water instantly, very attentive staff, from the receptionists to the restaurant staff. Everyone so friendly. All of our needs were met. Also, there were plenty of beach chairs, as is not the case in some resorts

Review collected in partnership with this hotel

Helpful?
1 Thank katie p
Mexico City, Mexico
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm mesmerized by the fact that this hotel has so many good reviews. I came back from a trip to Holbox with two girlfriends yesterday and we stayed at Villas Paraiso del Mar for three nights. On the day of our stay, the room we booked wasn't available so we were offered "a free upgrade" to a villa for the... More 

Helpful?
1 Thank patlav
Estelle L, Director de Relaciones Públicas at Villas Paraiso del Mar, responded to this review

Dear Client, Thank you for your time on this comment. We are so sorry to hear that our hotel and staff weren't as good as expected during your three night stay. Our priority at Villas HM Paraiso is to offer a perfect stay to our clients and the best service possible. Obviously this time we din't live up to the... More 

St. George, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We cannot say enough kind things about Villas Paraiso and could not have walked away feeling happier or more relaxed after an awesome weekend. All we did was tan, eat, walk, talk to locals, enjoy the tropical breeze and cocktails and decompress, and what a perfect place this was for my husband and I to do that. The bedroom we... More 

Helpful?
2 Thank TarOregsCrew
Toronto, Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Property is comprised of palapa villas,some 2 story,others 3..for privacy select top floors,otherwise families should select ground level.Great staff,super buffet breakfast and lots of spots to take sun.Pool on the smaller side but most people prefer swimming at the beach.Great location,a 15 minute walk to town,bicycles available. Would definitely return!

Review collected in partnership with this hotel

Helpful?
1 Thank spiritedtraveller51
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