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CasaSandra Boutique Hotel

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Calle de la Igualdad s/n, Holbox Island 77730, Mexico
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CasaSandra Boutique Hotel
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CasaSandra Boutique Hotel
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CasaSandra Boutique Hotel
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254 reviews from our community

Traveler rating
    166
    47
    17
    17
    7
See reviews for
40
143
15
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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Michigan
1 review
3 of 5 stars Reviewed 3 days ago NEW

Great place to unwind and relax as Holbox is quite underdeveloped as an area on the whole. Hotel is small and in great position on the beach. Couple of things could be improved. One is the choice of food in the evenings, as the chef seems to stick with what he knows and gives little variation from one day to... More 

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Cph
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked through expedia and had to book two rooms in two names, to be sure to get two rooms to share, one for the parents and one for the two kids. We had left several messages that the rooms needed to be next to each other in order for us to be close to the kids, but unfortunately... More 

Was this review helpful? Yes
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guests: Thank you so much for your review, we are happy to hear we were able to accommodate your whole family and that you enjoyed your vacaction time with us, please visit us again, we will be happy to have you back with us. More 

Skelleftea, Sweden
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Casasandra is a wonderful hotel with a great staff. The beach is located like 60 meters from the hotel. Israel and the guys in the bar are really great guys, lots of laughs and fun. Drinks are very good.

Was this review helpful? Yes
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guest: We are so happy to know you enjoyed your stay with us, thank you for your comments and we hope you can come back again soon. More 

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2015

Just spent 5 days at the spectacularly beautiful Casa Sandra! We were greeted by friendly and welcoming staff and served a welcoming non-alcoholic cocktail. Within minutes we were sitting on the most beautiful white sand beach, gazing at the beautiful aqua water and dining on a lunch of lobster tails with red beans and rice. The hotel is beautiful, full... More 

Was this review helpful? Yes 2
PJsMM, Director of Sales at CasaSandra Boutique Hotel, responded to this review

Dear guest: What a wonderful review of your stay we are sure our readers will love the way you describe your stay with us :) Please come back as soon as you can we will be waiting for you. More 

Vaxholm, Sweden
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 19, 2015

We travelled with a Travel Agency and when we arrived to Casa Sandra for our Junior Suite we ended up in a small room at appr 20m2 it was the only room in this tiny house near the street. When we asked the hotel at four (4) different occasion, if this really was the juniorsuite, non said it wasn't. We... More 

Was this review helpful? Yes 1
PJsMM, Director of Sales at CasaSandra Boutique Hotel, responded to this review

Dear guest: Thank you for your comments, we are sorry for the inconveniences, that particular room you were in has been claimed by two very famous singers, we are sorry it did not meet your standard. However, we are happy you found the other room to your satisfaction. Once again our apologies and hope you will come back and visit... More 

Helsinki, Finland
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 18, 2015

When arriving in this romantic boutique hotel after 20 hours of trip from Finland, we were ashtonised with the kindness and willingness to serve. We were heartly welcomed to live 2 weeks in a Mexican home and to enjoy five-star luxury holiday. We were so reliefed and happy to see all the beauty and art, and the same time it... More 

Was this review helpful? Yes 1
PJsMM, Director of Sales at CasaSandra Boutique Hotel, responded to this review

Dear guest: It was wonderful having you with us, thank you so much for your review, we can´t wait for you to come back again. More 

Loviisa, Finland
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2015

We stayed in Casa Sandra for 2 weeks (15.2 to 1.3). For us it was totally about peace and relax. What a wonderful place... staff sooooo friendly and helpful. those who come to mexico and are waiting to get that 5 star exceptional service.... don't bother... holbox is not for you.... but for those who can enjoy a wonderful simplicity... More 

Was this review helpful? Yes 2
PJsMM, Director of Sales at CasaSandra Boutique Hotel, responded to this review

Dear guest: What a wonderful review, thank you for letting our readers and future guest know how CasaSandra and Holbox really are. In fact this is a wonderful place for wonderful guests. We can wait until you come back again. More 

Mexico City, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

The best hotel in paradise good location super attention. a point to improve for me is to expand the menu. had an inconvenience but the important thing is how to solve it. thank you very much safe return.

Was this review helpful? Yes
PJsMM, Director of Sales at CasaSandra Boutique Hotel, responded to this review

Dear guest: Thank you so much for your review, we appreciate it very much, and hope you will be able to visit us once again soon. More 

Mexico City, Mexico
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 10, 2015

This opinion its just a contructive comment of what me and my wife experience since our arrival to the hotel. First we were received by a girl that didn´t know any of the procedures regarding " Check in " of a guest, she was making practices from Spain, and her comments were that in the hotel in Mexico, the procedures... More 

Was this review helpful? Yes 3
PJsMM, Director of Sales at CasaSandra Boutique Hotel, responded to this review

Dear guests: Thank you for your comments they are all welcome and carefully reviewed by our administration, please rest assured we will take corrective measures. We are sorry for the inconvenience and hope you can return to see the improvements. More 

Mexicali
Top Contributor
99 reviews 99 reviews
17 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 2, 2015

The hotel is probably the best in Holbox, at least the best rateted. I really enjoyed my stay, the staff is great, they welcome you with a very friendly attitude. The chef is very good. The breakfast ithat is included is just basic, but good. The spacialties are good also. You have to keep in mind that Holbox is a... More 

Was this review helpful? Yes
PJsMM, Director Comercial at CasaSandra Boutique Hotel, responded to this review

Dear guests: Thank you so much for your review all of your comments are very much appreciated. We are happy to learn you enjoyed your stay with us but more so that you will be coming back, we cant wait to see you again. More 

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