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La Palapa

Certificate of Excellence
Av. Morelos, 231, Holbox Island 77310, Mexico
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La Palapa
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Ranked #5 of 16 Hotels in Holbox Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Namaste_trip Berlin, Germany
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433 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Berlin, Germany
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent location. As soon as you step out of the room you walk on sand, it's literally on the beach. No seaweeds while we were there, just the local fishermen and birds. There was no wifi in our room, but why stay in the room when you can enjoy wifi on the hammock, on the beach? It was worth driving... More 

Was this review helpful? Yes 1
Quito, Ecuador
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The owner of the hotel is rude and disrespectful with hotel guests. Our towels were in the pool chairs and were picked up by hotel personnel, and both the manager and the owner charged us more than their value for a supposed "stealing" of such towels, and even threatened to open our bags, claiming we had stolen them. We were... More 

Was this review helpful? Yes 3
Reservas P, Owner at La Palapa, responded to this review
Google Translation

Como dueño y responsable del hotel La Palapa, estoy muy feliz de recibir sugerencias que nos hagan crecer, pero este... More 

Lock Haven, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was like stepping into paradise. Everything was perfect down to the last detail, the setting, picture perfect, almost too beautiful to explain in words.Th food, drinks, service, special word out to Rodrigoroca!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We loved being right on the beach with a gorgeous view from our large room. Staff was very friendly and helpful. The location is perfect! They offered laundry service that was quick, efficient and a good price. It felt really comfortable and safe. I'd stay a few days longer next time.

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We did not stay at this hotel, but ate at the restaurant. Dante took care of us and the Holbox Tacos (shrimp tacos) were incredibly flavorful and I love the Barril cocktail with rum! My wifes chicken sandwich was extremely good. Good service, good foood, and for being on the beach, decent prices. This place gets our recommendation.

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San Francisco, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, great central location, comfortable beds, nice rooms/views helpful staff w/nice little restaurant/bar on the beach. See Rodrigo in the restaurant for outstanding service with a warm smile.

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New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved the hotel - I would recommend booking through the hotel though so that you can pick your room. We were behind the reception cabana so our ocean view was slightly blocked. Next time I will request a top (3rd) floor room in the main part of the hotel. Also, the beach bar was great, and Dante, who works there,... More 

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Stockholm, Sweden
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a week in Playa del Carmen, we took the bus up to Holbox Island. We had booked La Palapa online on the recommendations of a friend who was quite lyrical about the hotel and the island. We totally agree, an absolutely fantastic place to stay at. We would certainly recommend a visit to Holbox with accommodation at La Palapa.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed at la palapa in early january. (it looks like there are a couple of hotels with la palapa in their name, so be sure you get the right one) a great choice. low key, probably like a lot of the hotel on holbox, right on the beach. but the thing we noticed is that it had shade palms on... More 

Was this review helpful? Yes 1
Ottawa
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We have stayed at La Palapa many times, 6 in all, and have praised the hotel (TripAdvisor review: "Our piece of paradise"). We continue to visit Isla Holbox each year and now stay with a friend (Casa TomTom) a few hundred metres down the beach from La Palapa. This year La Palapa is a neighbourhood disgrace and potential visitors should... More 

Was this review helpful? Yes 2
Reservas P, General Manager at La Palapa, responded to this review

Dear guest. Thank you very much for your comments. I am very concerned that in your previous six visits to our hotel, if conducted in northern seasons, you did not realize that algae can affect a greater or lesser extent, the different areas in the island. This situation depends on the wind direction. During your visit, unfortunately for you, our... More 

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