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Beachfront Hotel La Palapa

Certificate of Excellence
Avenida Morelos, 231, Holbox Island 77310, Mexico
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Beachfront Hotel La Palapa
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Ranked #4 of 16 Hotels in Holbox Island
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Corona_couple Pittsburgh
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443 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pittsburgh
Contributor
13 reviews 13 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a recent stay at La Palapa, and as my title states I just can't say enough good things! We had arranged for our transfer from Cancun Airport with them and they ended up being my only saving grace that day! We had a horrible travel day with American Airlines (which I can't say enough bad things about)... More 

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Steamboat Springs, Colorado
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We decided to book a Holbox trip after hearing the name from a random friend, who did some research on an uncrowded mexico beach vacation. it took us a year or so to decide on this last minute decision, and boy are we glad we went. we knew we wanted something besides the all- inclusive 200 room family hotels on... More 

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Montreal, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is the closest of all from the beach, a 45 secons walk from our room on the ground floor to having our feet in the water. It is a real beachfront hotel! The room and the overall grounds are charming and clean. The hotel is quiet despite being around 5 minutes walk from the center of town. The... More 

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Austin, Texas
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 7, 2015

My credit card was used by someone other than myself within 12 hrs of making the online deposit to stay there at a video game store in New York. Upon arrival, they claimed the could not run a credit card (a new card at this point) for payment and wanted cash. We had not carried $20,000 pesos with us to... More 

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Was this review helpful? Yes 5
Reservas P, General Manager at Beachfront Hotel La Palapa, responded to this review

Dear guest. Thanks a lot for your very delicated opinion. This is almost speechless Why you didnt say anything about that during your stay?. Our personal is very honest, Why you didnt check the security rules of your bank to use your credit card out of your country? Your credit cards didnt work in our hotel, and we give you... More 

Berlin, Germany
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 28, 2015

Excellent location. As soon as you step out of the room you walk on sand, it's literally on the beach. No seaweeds while we were there, just the local fishermen and birds. There was no wifi in our room, but why stay in the room when you can enjoy wifi on the hammock, on the beach? It was worth driving... More 

Was this review helpful? Yes 1
Quito, Ecuador
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 25, 2015

The owner of the hotel is rude and disrespectful with hotel guests. Our towels were in the pool chairs and were picked up by hotel personnel, and both the manager and the owner charged us more than their value for a supposed "stealing" of such towels, and even threatened to open our bags, claiming we had stolen them. We were... More 

Was this review helpful? Yes 4
Reservas P, Owner at Beachfront Hotel La Palapa, responded to this review
Google Translation

Como dueño y responsable del hotel La Palapa, estoy muy feliz de recibir sugerencias que nos hagan crecer, pero este... More 

Lock Haven, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 25, 2015

This was like stepping into paradise. Everything was perfect down to the last detail, the setting, picture perfect, almost too beautiful to explain in words.Th food, drinks, service, special word out to Rodrigoroca!

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Was this review helpful? Yes 1
Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2015

We loved being right on the beach with a gorgeous view from our large room. Staff was very friendly and helpful. The location is perfect! They offered laundry service that was quick, efficient and a good price. It felt really comfortable and safe. I'd stay a few days longer next time.

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 19, 2015

We did not stay at this hotel, but ate at the restaurant. Dante took care of us and the Holbox Tacos (shrimp tacos) were incredibly flavorful and I love the Barril cocktail with rum! My wifes chicken sandwich was extremely good. Good service, good foood, and for being on the beach, decent prices. This place gets our recommendation.

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San Francisco, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

Nice hotel, great central location, comfortable beds, nice rooms/views helpful staff w/nice little restaurant/bar on the beach. See Rodrigo in the restaurant for outstanding service with a warm smile.

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