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Casa Bugambilia

3.5 of 5 Callejon Tepopula 007 Valle de Atongo, Tepoztlan 45150, Mexico
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Casa Bugambilia
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40 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Spanish first
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1 review
2 of 5 stars Reviewed December 18, 2014

I came back sick from this trip. The Hotel does not have the basics: NO Hot Water, NO heating. Reading previous reviews, this problem has NOT been resolved in a long time. The price charged for the rooms is excessive. Hotel should be rated less than two (2) stars.

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Mexico City, Mexico
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 4, 2013

Overall, a nice / ok three day vacation. The mountain views from the hotel are spectacular, nice location, well-kept garden and trees. The jacuzzi was not ready to be used. Pool area ok. Some areas could be better well maintained. The women working at front desk are not friendly and check in as well as check out are slooooooow. They... More 

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Mexico DF
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 25, 2011

It is a nice three star hotel with no air conditioning, beautiful landscape, well kept and clean, but they charge as if it were a five star hotel. The cuisine is reasonable good mexican but the prices are those of a luxury restaurant.

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1 review
5 of 5 stars Reviewed November 9, 2009

beautiful grounds. Tastefully decorated, good sized rooms. Nice pool with lots of loungers. We really liked the service, attentive but without being intrusive. We spent a lovely afternoon lounging by the pool drinking excellent margaritas. Breakfast served on a pleasant terrace and we did not have any if the charging problems mentioned by the last reviewer. Its not a cheap... More 

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Mexico City
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 30, 2009

While the setting is lovely the service and staff don't know how to treat their guests. We were nickeled and dimed - charged for every coffee and glass of water. And after we left they called me and told me I owed them for a bottle of scotch (one of the little mini-bar ones). Which I did not drink. They... More 

Was this review helpful? Yes 2
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Additional Information about Casa Bugambilia

Address: Callejon Tepopula 007 Valle de Atongo, Tepoztlan 45150, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Morelos > Tepoztlan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Casa Bugambilia 3.5*
Number of rooms: 19
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