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Four Points by Sheraton St. Catharines Niagara Suites

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3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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Four Points by Sheraton St. Catharines Niagara Suites
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Four Points by Sheraton St. Catharines Niagara Suites
See the most recent reviews
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 10, 2010

This hotel was amazing. The suites felt huge to me. A kitchenette and couch, two tv's, two lovely beds- we were in heaven. There were families across the hall with 5 members and they were very comfortable. We LOVED it! The staff was professional, helpful and courteous. It's far from the falls but for us that was fine- about 20... More 

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Management response:

I would like to thank you for the comments regarding your recent stay with us. I'm glad that you had a wonderful time when you were visiting the area. We do have spa packages available especially during the winter months for a great getaway! I hope that you can return and enjoy another relaxing weekend with us. More 

Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 29, 2010

Great staff and clean hotel. Second night microwave did not work, within 5 minutes front desk had someone replace it. Any request was granted ASAP. McDonalds across street for Breakfast, Tim Horton seems to be the big deal for locals, did not see the hype on donuts and teir coffee cups was much smaller. In comparison to the local places... More 

Was this review helpful? Yes 1
Management response:

Thank you for the great comments on your stay and the hotel. We certianly appreciate the feedback. I hope that you can join us again with a relaxing spa weekend getaway or for one of our many area festivals such as Niagara Wine Fesitval or the Ice Wine Fesitval. More 

London, Canada
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed August 25, 2010

Stayed here rather than the more expensive hotels in Niagara Falls. Staff all around were friendly and most willing to please. The hotel is only 10 or 15 minutes away from the busy Niagara Falls area. So if you are looking for something quiet and reasonable this is the place. Kids enjoyed the pool as did the adults enjoy the... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to psot your review online. I'm happy that your family had a wonderful time. Hope to see you again soon! More 

Woolmer Green Stevenage
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed August 4, 2010

We chose to stay here as we were visiting family in the area and have stayed in both Niagara on the Lake and Niagara Falls before. This hotel met all our requirements of location (easy driving to the Falls and relatives in St Catherines) and a family suite (a lot of the Lake hotels don't seem to have big family... More 

Was this review helpful? Yes 1
Management response:

I will certainly pass along your comments to the wait staff. I'm am delighted that they were able to make your visit fun. Our family suites with two bedrooms, two washrooms plus a living room and kitchette make it convenient and easy for travelling with kids. Thanks for choosing to stay with us! More 

Ontario
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 1, 2010

We recently chose to stay at this wonderful hotel as one of our children will be attending Brock University this fall, and we needed to visit the campus. We were not disappointed in any way by this hotel! The location was second to none for us (it was a two minute drive to the parking lot), the staff were very... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to tell us about the great experience you had at the hotel. We look forward to seeing you again! More 

st. catharines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 16, 2010

I had lunch at the In Piazza restaurant in the Four Points hotel. As a local I've been told by many friends that the restaurant is a hidden gem in St. Catharines. While the food was pretty good, the service was a totally different story. Our waitree Tricia was very innattentive during our meal. We twice had to ask for... More 

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2010

Stayed at the Thorold Four Points on a business trip. Front desk staff was very friendly and helpful(especially the lovely Michelle!!!!). Rooms were somewhat of a disappointment in terms of furnishings - dated and low end. On the positive side they were very spacious. Had several meals at the restaurant - Italian themed but other menu choices available. Food was... More 

Was this review helpful? Yes 1
Ottawa, ON
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2010

Made a bonehead error and booked the wrong dates on Expedia - arrived a day early. Matt at the Front Desk resolved the booking issue very quickly and efficiently. Even though Expedia had indicated the room was to have a King Size bed and at their end it was booked as 2 doubles he photocopied my Expedia information and made... More 

Was this review helpful? Yes 1
Ontario Canada
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 stars Reviewed May 26, 2010

We had to attend a swim meet at Brock University - you can not get any closer to the University than this hotel. The room was perfect, a dining area (table and four chairs) kitchenette with half fridge, sink and small microwave. Sitting area with pull out couch and t.v. Seperate bedroom with t.v. It was great to get up... More 

Was this review helpful? Yes 1
Owen Sound, Canada
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 13, 2010

We had booked this hotel with hotwire and we were only here for one night. I wish we had more time there. The beds were super comfortable! Staff was pleasant, great place to stay.

Was this review helpful? Yes 1
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