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Four Points by Sheraton St. Catharines Niagara Suites

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3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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Four Points by Sheraton St. Catharines Niagara Suites
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Four Points by Sheraton St. Catharines Niagara Suites
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225 reviews from our community

Traveler rating
    89
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    21
    10
    8
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81
49
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monroe, CT
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The turning radius to enter the bathroom from the bedroom or entryway are not navigable with a wheelchair with leg extensions. Despite being advertised as wheelchair accessible we were unable to use the bathroom via the wheelchair fully assembled. We were forced to take the leg extensions off, making it more difficult for my husband to navigate the bathroom on... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Not the cleanest hotel I've been at. Very old used beds - uncomfortable. The front desk staff was very friendly and check in was easy. There was garbage stuffed behind the couch from previous guests. Cosmetic damages that could and should be tended to. Rooms are larger than average. On a positive note the shower water pressure is awesome! The... More 

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Toronto, Canada
Top Contributor
54 reviews 54 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking for a place to stay in St Catherines since I didn't want the price and the buzz of Niagara Falls! My girlfriend and I were doing a bit of hiking in Hamilton and in the St Catherines area so we settled on this location. There was a deal for a suite and we took it. When we... More 

Was this review helpful? Yes 1
Sudbury, Canada
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Four Points hotel is a larger hotel that is clean and quiet. The welcoming staff were friendly and helpful and upgraded us to a king sweet at the end of the building. As we were only staying for one night we stayed in to eat. We went to the manager's welcoming party with hors d'oeuvres. We met family for... More 

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Toronto
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed March 22, 2015

We were travelling back to Canada from a USA trip, and decided to get off the highway and find a hotel. Usually we are very organized and pre-book in order see check out the reviews and see the rates and hotel amenities. This time, we saw the sign on the QEW highway for a Four Points hotel and decided to... More 

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Burlington, Canada
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 20, 2015

This has to be one of the cleanest hotels I have ever been in. Congrats to the cleaning staff for all their excellent work. Having said that, let me tell you that it is also one which is in dire need of new furniture. I wanted to run to the Brick and buy a new sofa bed for the room!... More 

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Kitchener, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2015

We have been to this hotel several times when visiting Niagara Falls. The price is great and the suites with separate living room and bedrooms is the perfect size for our family. The pool is always a hit with the kids and the staff have always been friendly and helpful. I do think it is time to bring the televisions... More 

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Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you so much for sharing your experiences with us. We are pleased to hear you consistently enjoy your stays with us and our hotel always meets you and your family's needs. We loved having you and your family and look forward to seeing you all again soon. Take care. More 

Vancouver, Canada
Top Contributor
52 reviews 52 reviews
45 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 9, 2014

My wife and I stayed here while visiting family last X-mas. We are SPG members and tend to stay in Starwood properities when they are good and available. Our stay here didn't disappoint us. The location is attractive and accessible. The rooms are attractive, well finished, clean and large. The staff was cheerful and helpful. I didn't have much time... More 

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your review. We are thrilled to be your new preferred hotel in the area. We hope to see you again soon! More 

Guelph, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2014

Great hotel and a great price! Very clean and modern. Staff was great and very friendly and courteous. We really enjoyed our stay there and will definitely return in the future. Location is close to restaurants and close to highway. Bonus twenty minute drive to Niagara falls.

Was this review helpful? Yes 1
Toronto
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 4, 2014

Well located across from Brock University, the Sheraton 4 Points is located just off Highway 406. It is staffed by very friendly people. The restaurant is good, and I recommend it since there is little else nearby. It becomes a civilized bar at night. The rooms are perhaps a bit dated (I figure they got those old picture tube TVs... More 

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