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All 1 Thorold hotels

Four Points by Sheraton St. Catharines Niagara Suites

3.0 of 5 Hotel   |   3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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Ranked #1 of 1 Hotels in Thorold
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
mitchsarah Kitchener, Canada
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219 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kitchener, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been to this hotel several times when visiting Niagara Falls. The price is great and the suites with separate living room and bedrooms is the perfect size for our family. The pool is always a hit with the kids and the staff have always been friendly and helpful. I do think it is time to bring the televisions... More 

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Vancouver, Canada
Top Contributor
50 reviews 50 reviews
43 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 9, 2014

My wife and I stayed here while visiting family last X-mas. We are SPG members and tend to stay in Starwood properities when they are good and available. Our stay here didn't disappoint us. The location is attractive and accessible. The rooms are attractive, well finished, clean and large. The staff was cheerful and helpful. I didn't have much time... More 

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your review. We are thrilled to be your new preferred hotel in the area. We hope to see you again soon! More 

Guelph, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

Great hotel and a great price! Very clean and modern. Staff was great and very friendly and courteous. We really enjoyed our stay there and will definitely return in the future. Location is close to restaurants and close to highway. Bonus twenty minute drive to Niagara falls.

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Toronto
Contributor
19 reviews 19 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 4, 2014

Well located across from Brock University, the Sheraton 4 Points is located just off Highway 406. It is staffed by very friendly people. The restaurant is good, and I recommend it since there is little else nearby. It becomes a civilized bar at night. The rooms are perhaps a bit dated (I figure they got those old picture tube TVs... More 

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London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

We had room 2101 a family suite. It was very nice. There where 2 bed rooms with 8 places to sleep. There was a nice big family room with lots of space. It had a kitchenette with microwave and mini fridge. 3 TVs so no fights. The room faced the front of the hotel. The food in the restaurant was... More 

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Newmarket, Canada
Top Contributor
71 reviews 71 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 14, 2014

My experience with Four Points Hotels is you never have to worry about quality. In this case we had a last minute function in Niagara on the Lake and rooms there were extremely expensive as it was Canadian Thanksgiving weekend. The choice based on availability was Niagara Falls or this suite hotel at the south end of St. Catharines in... More 

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White Rock, Canada
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2014

As this trip was personal, it was important for me to be close to the Shaver Hospital and it certainly was! Located conveniently between St. Catharines and Niagara Falls, it offers all the amenities you would expect from an "all suites" hotel at a very reasonable price. I would definitely stay here again! The hotel had a nice pool, hot... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2014 via mobile

Stay away from this hotel if you planning on family vocation. This hotel's staff is extremely not kid friendly, unprofessional and beyond rude. Few of our families were staying there during tournament and boys being on their best behavior ever were harassed by managers and angry maintenance person as well as waiter or member of kitchen staff. "We can see... More 

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your review. Providing excellent customer service to all our guests is a top priority and so your comments are taken very seriously. We sincerely apologize for the service you and your group received during your recent stay with us and assure you that this has been immediately addressed so that it will not be repeated. Please feel... More 

Ottawa, Canada
Top Contributor
97 reviews 97 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 19, 2014

Friendliest staff I have ever encountered at any hotel and any chain. From front desk to the restaurant, everyone is genuinely friendly. Rooms are great size. We had two doubles and it had a separate living room with a second TV as well as fridge, microwave and sink. We were on vacation for wedding and found it to be right... More 

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Victoria
Top Contributor
64 reviews 64 reviews
21 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 19, 2014

It is difficult to find, and the area was full of road construction. The front desk service was top notch, however we found the room somewhat uncomfortable. It was dated from the furniture to the old style of televisions (huge monsters). We were placed on the fourth floor with small dormor widnows that don't open. The hotel itself is huge,... More 

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Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Phone Number:
Location: Canada > Ontario > Thorold
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
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Also Known As:
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Four Points
Thorold Sheraton
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada

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