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All 1 Thorold hotels

Four Points by Sheraton St. Catharines Niagara Suites

3.0 of 5 Hotel   |   3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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84%
Ranked #1 of 1 hotels in Thorold
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Park-Cav Stratford, Canada
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189 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Stratford, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Four Points by Sheraton for one night. It is right across the road from the Brock University campus. The rooms are very spacious with a living area and a bedroom area. We stayed in a room on the second floor. It was a little noisy, but the beds were comfortable and the pillows were awesome. The... More

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London, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Just because this is a Starwood property, don't fool yourself into thinking this is a quality hotel. I had an unbelievably poor experience with this hotel, and couldn't believe a reputable chain could mis-manage a reservation so bad. As mentioned previously, if you need, or expect, assistance from the General Manager, Mrs. Welsh seems to disappear and wants nothing to... More

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Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your feedback and we apologize that your stay did not meet expectations. If you would like to discuss further, please reach out to the general manager directly at linda.welsh@fourpointsstcatharines.com. More

Toronto, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2014

Convenient location for Brock or quick highway access to Niagara Falls. Very friendly staff, large clean rooms. Decent fitness centre and pool. The hotel is also dog friendly for a $20 per night fee. I will stay here again.

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Edinburgh, Scotland
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 19, 2014

We chose to stay at Four Points by Sheraton near St Catherines to be close enough to visit Niagara Falls and the surrounding area, without staying in the middle of the tourist areas. We were not disappointed. The hotel met our needs in this respect. We stayed in a large corner suite with plenty of space - and light with... More

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Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for staying with Four Points by Sheraton St. Catharines Niagara Suites. We are very happy to hear that you enjoyed your time with us and were able to take advantage of our restaurant. If your travels bring you to the area again, we would love to welcome you back. More

Macomb, Michigan
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 24, 2014

From the moment we arrived to the moment we departed, the staff was very friendly. We appreciated the customer attentiveness. We found our suite clean and spacious. If you are only interested in the most modern furnishings or upgraded suites, then this is not the place for you. We were clear prior to our arrival that the accommodations would not... More

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Toronto, Canada
Top Contributor
60 reviews 60 reviews
60 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 22, 2014

Our swim club had a meet at Brock University and an overnight stay was required. At a relatively late date I was able to get a group rate for some rooms (suites with 2 double beds) thanks to Elizabeth, director of sales & marketing. The hotel is a bit tricky to locate. There is a large parking area. The lobby... More

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Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 19, 2014

One stay, so limited commentary. A large property which likely gets quite busy with functions at weekends. Large, well kept rooms, and astonishingly friendly staff everywhere. You really feel welcome. Good facilities, especially for a Four Points with a very decent, inexpensive, restaurant on site. Lots of parking. A bit out of the way for some folks, being on the... More

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Waterloo, Canada
Top Contributor
347 reviews 347 reviews
231 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed January 3, 2014

An impressive looking hotel from the expansive lobby, however the rooms leave a lot to be desired (compared to newer Four Points properties). One bedroom suites are spacious, but the furniture, appliances, and T.V. are old. The beds are the nicest aspect of the room: comfortable and made with nice linens. Wi-Fi worked well; breakfast at the restaurant was pleasant.... More

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Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for taking the time to share about your recent stay. We are happy to hear that you enjoyed your guest room and are excited to share that we will be undergoing renovation to update the hotel soon. Our team hopes to invite you back in the future! More

London, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 3, 2014

Great location, close enough to Niagara but far enough away not to be ripped off with tourist pricing. Had some water issues. Sign in elevator upon check in said no hot water from 10:30am- 4:30pm. Not too big a deal but inconvenience to us as we were going out for the evening. Upon return to hotel at 2 am. New... More

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Jamie K, Guest Relations Manager at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for staying with Four Points by Sheraton St. Catharines Niagara Suites. We would like to take the opportunity to apologize for the inconvenience that the showers caused you during your stay. If your travels bring you to the Niagara region again, we would love to see you. Take care! More

Elma, New York
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed December 29, 2013

Stayed at the Four Points for one night for my son's hockey tournament. Hotel is great. Large lobby, big clean suite style rooms, and a nice restaurant and bar. If you need to stay in the Niagara Falls or St Catharines region you won't be disappointed chooing the Four Points.

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Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points By Sheraton St. Catharines Niagara Hotel
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Four Points
Thorold Sheraton
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada
Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Phone Number:
Location: Canada > Ontario > Thorold
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Thorold
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Official Description (provided by the hotel):
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 
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