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Four Points by Sheraton St. Catharines Niagara Suites

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3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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Four Points by Sheraton St. Catharines Niagara Suites
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242 Reviews from our TripAdvisor Community

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Traveler rating
    95
    102
    25
    11
    9
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85
51
21
39
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Tokyo, Japan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The girl at front desk was friendly when we arrived at night. Housekeeping was not so nice, They forgot to put the coffee, tea and water in our room on the second day we stayed there. They did bring some to my room when I requested, but the girl who came was very rude. Coffee maker is old and the... More 

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Liverpool, United Kingdom
4 of 5 stars Reviewed 1 week ago

I stayed here for 9 nights whilst on business at Brock University, and I couldn't fault the hotel and service I received. Staff were friendly, courteous and efficient and the room was clean and spacious (more like your own apartment, I had a suite with large bedroom (with TV), large living room (with TV) and separate bathroom!) with plenty of... More 

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Mexico
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is really locared18 min from niagara by car or 34.00 taxi ride. The rooms are spacious being suites, they gave me an accessible room upon arrival but not bad, rooms very clean and service great

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Guelph, Ontario, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed at this hotel on several occasions and previously I was quite impressed, always found it clean, like the layout of the rooms, quite private and with separate bedrooms from sitting areas quite quiet! However this time I am really seeing how dated it is getting,the room was not near as bright and clean as in the past, rust... More 

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Keswick, Canada
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is really not located in a great or bad spot. Nothing much around except Tim Horton's and McDonalds. Driving is a must. The rooms are spacious being suites, but be sure to request a renovated and smoke-free room. The first one we were given had been smoked in and febreezed which only enhanced the stale smoke smell. We... More 

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Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a nice hotel, but it is isolated.. We stayed for our Trip to Toronto and Niagara Falls. It's close to the falls but not to Toronto. It's by a college and City Hall. The restaurant has limited food selections couldn't find anything on the menu. However, it does have FREE WI-FI AND PARKING!!!!

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Toronto
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Myself and a few of my co workers stayed at this hotel while working at the Fonthill in Sobeys to prepare for the grand re-opening. Check in was easy the staff was friendly. I stayed in room 4015, it was clean, very spacious. There is a separate sitting are and a bedroom off to the side. On the second day... More 

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Dubai
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very friendly staff, however the hotel needs a renovation. Rooms were very dated, especially the bathrooms. Washing machine broken, instead of offering to wash our clothes in hotel machines (we would have paid) directed us to a laundrette. Pillows softest I have ever seen - almost as if they were not there. Room service food was very nice.

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Finksburg, United States
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 2 nights on a trip to Canada. We stayed at four different hotels and this was definitely the nicest, but also the most expensive and worst value. The suite was comfortable and spacious for 2 adults and 2 children. It was not a bad distance from Niagara Falls and parking and internet were included.... More 

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Cleveland OH
Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Have stayed here multiple times in the past on way back to Cleveland from Toronto. I can't help but wonder, since I noticed there was a new manager, if things haven't changed a bit. I know that some pet parents ruin it for the rest of us...but still...previously there was no pet fee. Last time and this time there was.... More 

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