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All 1 Thorold hotels

Four Points by Sheraton St. Catharines Niagara Suites

3.0 of 5 Hotel   |   3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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Ranked #1 of 1 Hotels in Thorold
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Lorraine G London, Canada
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215 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had room 2101 a family suite. It was very nice. There where 2 bed rooms with 8 places to sleep. There was a nice big family room with lots of space. It had a kitchenette with microwave and mini fridge. 3 TVs so no fights. The room faced the front of the hotel. The food in the restaurant was... More

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Newmarket, Canada
Top Contributor
63 reviews 63 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

My experience with Four Points Hotels is you never have to worry about quality. In this case we had a last minute function in Niagara on the Lake and rooms there were extremely expensive as it was Canadian Thanksgiving weekend. The choice based on availability was Niagara Falls or this suite hotel at the south end of St. Catharines in... More

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White Rock, Canada
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

As this trip was personal, it was important for me to be close to the Shaver Hospital and it certainly was! Located conveniently between St. Catharines and Niagara Falls, it offers all the amenities you would expect from an "all suites" hotel at a very reasonable price. I would definitely stay here again! The hotel had a nice pool, hot... More

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Stay away from this hotel if you planning on family vocation. This hotel's staff is extremely not kid friendly, unprofessional and beyond rude. Few of our families were staying there during tournament and boys being on their best behavior ever were harassed by managers and angry maintenance person as well as waiter or member of kitchen staff. "We can see... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your review. Providing excellent customer service to all our guests is a top priority and so your comments are taken very seriously. We sincerely apologize for the service you and your group received during your recent stay with us and assure you that this has been immediately addressed so that it will not be repeated. Please feel... More

Ottawa, Canada
Top Contributor
94 reviews 94 reviews
22 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendliest staff I have ever encountered at any hotel and any chain. From front desk to the restaurant, everyone is genuinely friendly. Rooms are great size. We had two doubles and it had a separate living room with a second TV as well as fridge, microwave and sink. We were on vacation for wedding and found it to be right... More

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Victoria
Top Contributor
61 reviews 61 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is difficult to find, and the area was full of road construction. The front desk service was top notch, however we found the room somewhat uncomfortable. It was dated from the furniture to the old style of televisions (huge monsters). We were placed on the fourth floor with small dormor widnows that don't open. The hotel itself is huge,... More

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Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 5, 2014

If you don't wish to stay amongst the crowds and noise of the Niagara Falls tourist area, this hotel is a good option. Only a fifteen minute drive to the Falls. The hotel is very clean, and the staff are very friendly. The restaurant is lovely, and the breakfast was good, but somewhat pricey. There is a Mcdonalds and a... More

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Ayr, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 2, 2014

Had a recent stay here. The welcome from staff is lovely. Very friendly. The room was clean, homely, spacious. Decor is slightly dated and tired. However, staff are very attentive, restaurant serves great food and cocktails. Only major issue we had was cabs. The hotel uses a particular cab firm. Being female lone travellers we unfortunately had a rotten experience... More

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Simcoe, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 19, 2014

Enjoyed a second stay, this summer, at this hotel. Quiet, comfortable, and staff very friendly and helpful. Even the pool attendant did not rush us out of the pool at 10 p.m. because he doesn't "like to rush people when they are on holiday". We didn't know it was past 10 ...he was very kind. The rooms are nice, choppy... More

Was this review helpful? Yes 1
Toronto
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 14, 2014

My wife and I just returned from a 3 night stay at the Four Points Thorold and had a wonderful time. All the staff at the hotel were extremely friendly and accommodating. The rooms are large, clean and spacious. We dined at their restaurant on two different nights and the food was delicious. It's a short drive to Niagara Falls... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your wonderful review. We are so happy that you and your wife were able to enjoy a mini-vacation with us. We hope to see you again soon. Take care. More

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Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Phone Number:
Location: Canada > Ontario > Thorold
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
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Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Four Points
Thorold Sheraton
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada

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