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All 1 Thorold hotels

Four Points by Sheraton St. Catharines Niagara Suites

3.0 of 5 Hotel   |   3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
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Ranked #1 of 1 Hotels in Thorold
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
OceanGirlV Columbus, Ohio
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209 reviews from our community

Traveler rating
    86
    87
    19
    10
    7
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77
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

If you don't wish to stay amongst the crowds and noise of the Niagara Falls tourist area, this hotel is a good option. Only a fifteen minute drive to the Falls. The hotel is very clean, and the staff are very friendly. The restaurant is lovely, and the breakfast was good, but somewhat pricey. There is a Mcdonalds and a... More

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Ayr, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a recent stay here. The welcome from staff is lovely. Very friendly. The room was clean, homely, spacious. Decor is slightly dated and tired. However, staff are very attentive, restaurant serves great food and cocktails. Only major issue we had was cabs. The hotel uses a particular cab firm. Being female lone travellers we unfortunately had a rotten experience... More

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Simcoe, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Enjoyed a second stay, this summer, at this hotel. Quiet, comfortable, and staff very friendly and helpful. Even the pool attendant did not rush us out of the pool at 10 p.m. because he doesn't "like to rush people when they are on holiday". We didn't know it was past 10 ...he was very kind. The rooms are nice, choppy... More

Was this review helpful? Yes 1
Toronto
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I just returned from a 3 night stay at the Four Points Thorold and had a wonderful time. All the staff at the hotel were extremely friendly and accommodating. The rooms are large, clean and spacious. We dined at their restaurant on two different nights and the food was delicious. It's a short drive to Niagara Falls... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your wonderful review. We are so happy that you and your wife were able to enjoy a mini-vacation with us. We hope to see you again soon. Take care. More

Kingston, Canada
Top Contributor
76 reviews 76 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed August 5, 2014

On our most recent arrival at the Four Points by Sheraton St. Catharines, we were informed that it was our tenth visit. So, I know whereof I speak when I write about this one. And I have to say, this hotel is going going downhill. The problem is that this hotel NEVER changes. On the one hand, you can know... More

Was this review helpful? Yes 1
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your feedback and continued loyalty over the years. We genuinely apologize for the inconveniences you expereienced during your recent stays with us. Rest assured, your comments regarding monitoring of facilities and hallways have been addressed by our team and properly handled so that these occurrances will not be repeated. Again, thank you for your review and allowing... More

London
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed August 5, 2014

Hotel is starting to be dated. Upgrades are needed in guest suites especially furniture and carpets Staff are very attentive and are quick to respond to requests and issues Restaurant serves food the quality of reheated dishes Highlight was seeing Chef Michael Smith

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SAYREVILLE
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 4, 2014

and bustle of Niagara Falls. The hotel is only about 15 minutes from the Falls. Rooms are very comfortable. We were two families and ours was a family suite which consisted of two bedrooms with attached bathrooms for each bedroom and a living room with a pull out sofa.Also has a small kitchenette with a microwave and a refrigerator. Perfect... More

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Lindsay, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 4, 2014

My family of four plus a visiting aunt stayed at this location over the August long weekend for two nights. We booked with Hotwire and had a great rate, under $120 per night. Check in and front desk staff were excellent and efficient. Our room on the fourth floor was spacious - separate bedroom with 2 doubles and a pull... More

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Toronto, Canada
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 31, 2014

The top floor rooms have 2 major issues if one is looking to have quality sleep : sky-lights are not properly covered to keep out light and washroom exhaust fans mounted on the roof are excessively noisy. Otherwise all else is very good.

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Windsor, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 27, 2014

Wow!!!! Just had the experience from hell. I booked a handicap accessible room for my parents. They have a difficult time travelling due to my mother's mobility issues. We chose The Four Points because it is in convenient proximity to family and is a higher end chain that causes one to think the amenities are going to be more than... More

Was this review helpful? Yes 5
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton St. Catharines Niagara Suites, responded to this review

Thank you for your review. Providing a clean, comfortable stay for all of our guests is among our top priorities. We truly apologize for the inconveniences your parents experienced during their recent stay with us. Your comments have been brought to the attention of our team and will be immediately addressed in hopes of developing a solution. Again, thank you... More

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Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Address: 3530 Schmon Parkway, Thorold, Ontario L2V 4Y6, Canada
Phone Number:
Location: Canada > Ontario > Thorold
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
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Also Known As:
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Four Points
Thorold Sheraton
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada

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