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Summerland Waterfront Resort & Spa

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GreenLeadersPlatinum level
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13011 Lakeshore Dr. S, Summerland, British Columbia V0H 1Z1, Canada
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Summerland Waterfront Resort & Spa
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Summerland Waterfront Resort & Spa
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638 reviews from our community

Traveler rating
    335
    196
    65
    23
    19
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197
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10
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey
1 review
3 of 5 stars Reviewed yesterday NEW

Overall customer service was below average. Response and reaction to any issues/concerns of customers was too slow and not professional. Communication within hotel personnel was bad. SWR boat rental experience was bad. Check in was fast, check out took more than 1 hour and still could not complete. By the time we left the hotel, we only got a written... More 

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Toronto
Contributor
11 reviews 11 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visited family...booked a two bedroom suite overlooking the pool and lake! Fabulous spot right on the Okanagan! A nice family or couples retreat! There is a little café inside the main building by the reception desk I believe open for breakfast and lunch. A boardwalk for dog walkers or nature walks, with a little beach area and water activities. Very... More 

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North Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Well appointed and very comfortable with lake views and the units are a good size with well equipped kitchens. Nice pool and hot tub. Good restaurant next door and lovely walk along the lake shore. Easy to find and secure underground parking

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1 review
5 of 5 stars Reviewed 2 days ago NEW

Great location for walks along the lake and swimming. The resort is one of my favourites - lovely rooms with comfy beds and a gorgeous outdoor pool. I appreciate the fact that most of the rooms have a kitchen and bbq's located near the beach. There is a restaurant (not part of the hotel). However, their food is incredibly rich... More 

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Ladysmith, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This was our second stay at SWR. The rooms are clean, comfortable, & roomy. On our first trip we had a room with pool/lake view and the view is fabulous. This trip we shared a 2 bdrm suite (3people) and the space and layout were ideal. Both times we had balconies & pet-friendly rooms. The staff are friendly & helpful.... More 

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Victoria, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent location on Okanagan lake with amazing views from some of the rooms. Our initial choice booked online was a small one bed queen room on the street which we had to locate long an inside outside path not difficult but a strange layout and not with the trouble. We were fortunate in upgrading ($30 extra/night) to a king bed... More 

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Calgary, Alberta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Waterfront Resort and Spa is in a beautiful location with rooms overlooking the lake and/or a very active marsh. It was WONDERFUL to sit on the balcony and be able to look down, listen to and watch numerous kinds of birds and other creatures in the small marsh between portions of the resort and the Lake. It is a... More 

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Port Coquitlum
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great location, lakeside, easy drive to Penticton and surrounded by wonderful vineyards for wine tasting. Our room was spacious, clean, and well appointed, kitchen came equipped with everything you'd needed. However, it would also have been nice to have the room service option.

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Edmonton, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

The resort was at full capacity, but you wouldn't know it.....the rooms are very soundproof. The floor plan of our suite made the best use of space without feeling cramped. The beds are very comfortable. We will return!

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Duncan
1 review
4 of 5 stars Reviewed 1 week ago

I always enjoy staying at this hotel. it is located a little bit away form everything but is located right on the lake. The rooms are very nice and pleasant to just relax in. I always seem to sleep well at this hotel. this was the first time I had a room with a kitchenette and I found this amenity... More 

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Hotel Review Summarization

What travelers say

  • Very nice(5)
  • Hot tub(4)
  • Bedroom suite(3)
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