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Horizontes La Ermita

Carretera de La Ermita, km 1.5, Vinales, Cuba
Horizontes La Ermita
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339 reviews from our community

Traveler rating
    13
    116
    116
    57
    37
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51
195
10
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Auckland, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

We stayed at La Ermita for 3 nights - beautiful views but a very tired hotel and very poor service from staff. The Internet was not working when we arrive and it wasn't until the third day that we were told that the hotel had run out of Internet cards. When questioned further, the receptionist told me that a card... More 

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Leicestershire
Top Contributor
72 reviews 72 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is set in the magnificent scenery of the Vinales valley. It comprises 64 rooms round a central swimming pool. The rooms are clean but basic and have either a balcony or a patio. The hotel is in an isolated position, so if you do not have a car, it is necessary to hire a taxi to get to... More 

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Northampton, United Kingdom
Top Contributor
114 reviews 114 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

as part of a 4 centre holiday we had a night here in Vinales. Beautiful views and helpful lady on the tour desk but not a great deal else to recommend. The pool was OK and pool bar too but the rooms we on the small with a well worn look to them, mattress on the thin side but this... More 

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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is pretty poor. It's a shove them in, take their money and shove them out type of establishment. Some of the staff are bottom of the barrel which is a great pity as a few of the others seemed quite bright. The hotel hasn't any security and the staff's friends come and go as they please. Plenty of... More 

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Norwich, United Kingdom
Top Contributor
61 reviews 61 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The goods things about this hotel, the views are to die for I'm afraid that's about it. The bad things about this hotel, Surly , rude staff sockets hanging off the wall No lamp shades balcony doors wouldn't lock/shut doors coming off their hinges pool disgusting and dangerous, see photo restaurant staff, serving/clearing plates/serving drinks, not existent Food not good.

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Ringwood, United Kingdom
Top Contributor
61 reviews 61 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were not meant to stay here but because the hotel we were booked into originally mysteriously became full, we were given a room here, dinner included. The location is superb, the views inspirational. Sitting on the terrace sipping a mojhitos watching the sun go down was one of the highlights of the whole trip. The room was clean and... More 

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Inverness
Top Contributor
134 reviews 134 reviews
36 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has one of the most stunning locations imaginable. However, the room smelled musty, the wiring left a lot to be desired and the food (breakfast only experienced) a tad pedestrian. (Another guest had warned us that dinner was not any better so we opted to go out for dinner.) Reception actually ran out of local currency at one... More 

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Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent a few nights at Horizontes La Ermita B&B. Best hotel in relation to distance from the town (you could walk here from the center which was nice). The breakfast was probably one of the best I've had in Cuba, and the views from the restaurant terrace were amazing. The pool is a bit better than average and the bar... More 

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Rugby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Designed and operated for Cubans, not European tourists. My 'Cuban Standard' Rating 2. On Cosmos "Viva Cuba" Tour. This was a substitute for the one listed in brochure. May have looked like the pictures on the website when first built, but has deteriorated since. Desperately in need of a refurb. The Vinales Valley is 'the' Cuban beauty spot, but it... More 

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east anglia
Top Contributor
51 reviews 51 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 4 weeks ago

sadly this is the best thing one can say of this hotel, except it was clean and the room offered everything we needed. The hotel is very badly in need of a makeover as the door was very difficult to open and close using my shoulder, my wife could not do it on her own! The bathroom door was little... More 

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