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Horizontes La Ermita

Carretera de La Ermita, km 1.5, Vinales, Cuba
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418 Reviews from our TripAdvisor Community

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Cardiff, United Kingdom
Level Contributor
138 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The location of this hotel is superb with wonderful views but it falls down on 2 major things. The design is such that nearly everyone staying has a good view and the swimming pool area is a big plus. On the downside we found the rooms not of a high enough standard, blocked toilet didn't help neither did the uncomfortable... More 

Helpful?
Thank Melvyn J
York, United Kingdom
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed 1 week ago

Let's start with check in - as we weren't with the 2 bus loads of guests who pulled in just behind our taxi to check in at the same time as us we were literally brushed aside, a key put into our hand and a very stressed middle aged bell boy hurried us to our room. Once we were in... More 

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Thank M_C46
A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago via mobile

There isn't much choice if you travel with 4 kids. This hotel is ok, has a pool (worn down) and the rooms are acceptable. The food was not the worst we have had (just before the hotel on the same road we had very nice dinner at a vinca of a lovely family). But.... the view from the hotel is... More 

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Thank A TripAdvisor Member
salisbury
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 weeks ago

Cuba has suffered,for many years, from the effects of communism. By Cuban standards it was what you come to expect. No toilet seat, no sink plug, lights that do not work. This is all part of the fun. The pool was ok but a bit dirty. The food was just ok. There are a couple of very good places to... More 

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Thank trickster6
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel has beautiful views, which you can just sit and watch from the (not so clean) pool, from the terrace and from the dining area. Waking up early is a must to see the mist lifting. Rooms are basic but have very good views. The service by the dining staff was very good and food wasnt bad for Cuban... More 

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Thank ZimZimmy
Dorset
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel in a great position overlooking the countryside and about 20 minutes from the town. About 20 single storey rooms and the rest in blocks of 4 on 2 floors. The single storey rooms were the oldest and not pleasant with awful bathrooms. Open air bar with great views. The dining room in a further building. Food poor and service... More 

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Thank youngandfiftyish
Fort Myers, Florida
Level Contributor
121 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First leg of our 15 day Cuban adventure we hired a driver to take us from Jose Marti International Airport Habana to the Horizontes La Ermita for our first 4 night stay after our direct 50 min flight from Tampa (TPA) Florida. Being our first visit to Cuba we were very excited. What a truly fascinating 15 day adventure and... More 

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Thank Tom_Carla1
Essex
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed December 28, 2015

Incredible views, and the room wasn't bad. The bathroom was extremely small. Our AC leaked so we had to move to another room. Each room has a sit out area but it's not at all private. The pool had no water in it, don't know why. There's a bar but it was dead at night, I reckon everyone goes into... More 

Helpful?
Thank JilEssex
Kranj, Slovenia
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 18, 2015

Hotel on beautiful location with view to Vinales, special view of the valley from the terrace restaurant. The food was realy good an fresh, the waiters polite and friendly. It could have been a bit cleaner. Our daughter realy enjoyed the pool and we can monitor her in front of our room.

Helpful?
Thank sanero
Santa Monica, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 16, 2015

I was worried about staying here because of the negative reviews, but it far exceeded my expectations. The view of the valley while dining is a bit of Eden. The hotel is quiet and serene - nourishes the soul! The food excellent (only had breakfast), service friendly and helpful, rooms clean, and location to both views and town great. Hated... More 

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Thank Traveler d
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