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All 6 Vinales hotels

Horizontes La Ermita

3.0 of 5 Hotel   |   Carretera de La Ermita, km 1.5, Vinales, Cuba
Hotel amenities
Horizontes La Ermita
Ranked #5 of 6 hotels in Vinales
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252 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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POSSUM CREEK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel was very bad and one of our worst experiences in Cuba. There seems to be staff so why can't they fix things that are broken?. The morale seems quite low amongst the staff so I think there needs to be a clean sweep of management. Even though we had paid for our food in our tariff we only... More

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Australind, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

This hotel is awful. The rooms are not clean and the plumbing is shocking so the rooms are very smelly. The stainless steel is rusty, the hand held shower was broken, the door to the toilet didn't close and kept swinging open. The tap over the sink was broken etc. etc. The food was dreadful - not fresh, unappetising presentation... More

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Harstad, Troms, Norway
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Every night the last people to arrive are told that the hotel is full. They over book it like a plane. We stayed here three nights and every day it was the same story, people arriving at the end of day and being shipped of to local casa's. Definitely phone this hotel before traveling there. The views are fantastic and... More

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

La Ermita is less than a kilometre walk from the centre of town but well worth spending the time to walk there. You pass through the outer neighbourhoods of Viñales and up into the hills. Gives you a chance to see countryside, the gardens people maintain and plenty of goats, chickens and other animals the neighbours keep. You will also... More

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Shrewsbury, United Kingdom
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed February 16, 2014

I stayed for 4 days in May the hotel was less than 1/10 full consequently was very quite, and I quite enjoyed myself.The location is stunning with views over the Vinales valley, large gardens tennis courts and a swimming pool. My room was very nice with modern furnishings air conditioning tv and minibar. The shower area was a bit neglected... More

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Manitoba
Top Contributor
68 reviews 68 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed February 10, 2014

The room was stark and poorly cleaned. Bathroom sink lacked a stopper. The location is the only draw to this hotel - offers a beautiful view. Didn't use the pool but it looked okay. Breakfast buffet was adequate.

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Godalming, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 3, 2014

By general standards not a good place but by Cuban standards no real complaints. No hot water for several hours but eventually fixed. Some bare electrical wires in the room. To be fair I asked for some laundry to be done and it was done quickly and for a very reasonable price.

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Loughborough, United Kingdom
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 3, 2014

The location on the hill above Vinales town and looking across at the mogotes is fantastic. Everything else about the hotel is poor, at best. The room was very tired, half the light bulbs did not work, doors and windows are broken or very stiff, walls are mouldy and the mattress was thin. We did not eat evening meals in... More

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Doha qatar
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 27, 2014 via mobile

Fantastic views and immaculate grounds but badly maintained rooms cold drafty and something broken in most rooms. Food was soviet cafeteria style and staff not very customer focused. We has seen good reviews in travel guides. Disappointed but the Views are fantastic and enough rum heals most things. Perhaps some wings are better than others but this hotel has such... More

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Reading, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 24, 2014

If you're a stickler for smart and modern hotels then give La Ermita a miss. The hotel buildings and furnishings are distinctly shabby and are in desperate need of updating. The level of cleanliness was acceptable, but it really seemed as though the hotel interiors were being neglected. However, if you're after somewhere with fantastic views then you've come to... More

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Additional Information about Horizontes La Ermita

Also Known As:
Horizontes La Ermita Hotel
Horizontes La Ermita Vinales
Horizontes La Ermita Hotel Vinales
Address: Carretera de La Ermita, km 1.5, Vinales, Cuba
Location: Caribbean > Cuba > Pinar del Rio Province > Vinales
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 6 hotels in Vinales
Hotel Class:3 star — Horizontes La Ermita 3*

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