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Pier Hotel Rhyl

Travelers' Choice award winner
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23 East Parade, Rhyl LL18 3AL, Wales
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Pier Hotel Rhyl
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Pier Hotel Rhyl
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171 reviews from our community

Traveler rating
    142
    26
    0
    2
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • German first
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English first
  • All months
    (171)
  • Mar-May only
    (36)
  • Jun-Aug only
    (57)
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    (45)
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    (33)
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Surrey, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

A very comfortable, convenient and welcoming hotel. I was very comfortable there. Excellent breakfast, clean and well kept room, helpful and supportive owners. No children and thus nice and quiet. Bar area to relax in the evening as there's not that much in Rhyl. The beach is across the road and the station a short walk through the main street.

Review collected in partnership with this hotel

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Thank You ever so much again for choosing to stay with us here at Pier Hotel Rhyl and thank you for taking the time to write a review on our family business. I firstly would like to say that we are lucky that many of our guests choose to stay with us because people like yourself give an honest review... More 

Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Pier Hotel one very wet Thursday as I was attending a meeting in St Asaph. I was warmly welcomed by Wayne, who made me feel that they would be taking a great deal of interest in any issues I may have. The room (room 4) was lovely, bright and airy. I stay in a lot of... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

When checking out and you said I am a fan of tripadvisor and knowing your profession I had many thoughts running through my mind to your review and on reading I am glad we were able to offer you a service that was appreciated, as you know our town is often slated by the media and with so many positive... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The owners are so friendly and accommodating, always a pleasure to stay here. Many of the rooms have recently had make-overs and look great, having a beachy theme throughout. Each room has a mini-bar fridge is which is handy, breakfast is always tasty whatever I go for, and the sea views really are fantastic. Prices are good too, so I... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

I would like to thank you for taking the time to review us on our little pride and joy here in Rhyl, we work so hard to keep our rooms updated, warm and comfortable to suit our guests needs and happy you like our new standard seaside theme. I am always looking to improve and offer guests new services and... More 

Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After reading the reviews here on Tripadvisor I had high expectations of the Pier Hotel and they were all met! Situated right on the seafront in Rhyl this place is great. Wayne was a warm host and the bar area is welcoming and warm on a wet March evening. The room was comfortable with the much-vaulted mini bar. The bathroom... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

This has given me a smile guys a pleasure to have met you and chat to you both with lots in common not only travel but the love of animals and rescue work, it is so refreshing to know we are doing something right for our guests who chose to book and stay with us and then become friends and... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a lovely one night stay here. Booked premium triple suite with sea view and were happy with it . Wayne and Will are lovely friendly people very approachable .Very warm hotel which I appreciated . Excellent nights sleep, good hearty breakfast, friendly hosts ,clean spacious room ticked all the boxes for us and if I am in Rhyl again... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

I am sorry for late reply we are so busy and catching up with responding to reviews on all our agents accounts, I would like to say firstly how kind of you to take the time to write such a lovely review for us, it really gives us a great feeling inside when we read guest reviews to think we... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What can i say from the moment we walked through the door till the time we left this place was outstanding. Amazing friendly staff to a great location. Food was lovely and the room was a good size with a minibar:-) a credit to the hotel business. Thank you, you made a great weekend an excellent weekend.

Was this review helpful? Yes 3
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Hi Guys, many thanks for both reviews on tripadvisor, laterooms as well as on our business Facebook page, it certainly was a fun packed weekend a great group of guests who did not know each other but became friends overnight, you both are a truly lovely couple who made our weekend a memorable one and so much easier and relaxed... More 

Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 21, 2015

It is quite a bizarre experience booking hotel accommodation in your old home town. I didn't want a corporate hotel, nor a standard seaside resort hotel with all the negative connotations those have, particularly as I would be there out of season. As well as attending business meetings, I was also catching up with old friends, so I wanted somewhere... More 

Was this review helpful? Yes 5
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

I would like to honestly thank you Sir myself for such a wonderful write up about our little beach town house hotel here in Rhyl, I will admit I had to read the review over again as it truly did touch me with your kind honest and from the heart comments. I like yourself raised in Rhyl and moved away... More 

Blackpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2015

very welcoming, the owners were really friendly. Our room was nice, warm and comfortable ( it was minus 2 outside ) lovely clean room with towels and little toiletry extras plus a mini bar breakfast was great couldnt fault it, we will be staying there again. Ideally located on the promenade in Rhyl so handy for the beach, shops, trains... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Hi many thanks for choosing to stay with us, what a small world it turned out to be and how we have changed old age lol, I do hope your mum is feeling a lot better and look forward to seeing you both in the near future when back in Rhyl. I thank you for taking the time to write... More 

Liverpool
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 10, 2015 via mobile

What a lovely hotel with excellent hosts. Lovely room with a great feeling. Personally the bed was a little soft for me but that is no criticism. A lovely mini bar at very reasonable prices. I wish the hosts success so that they may be in place for many a year.

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Many thanks for a positive review, we hope you will come back and see us in the near future. I am always looking to improve our facilities for guests and any suggestions are always welcome until next time all the very best take care and thank you again for choosing to stay with us at the pier hotel Rhyl. More 

Gosport, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2015

We have stayed at the Pier Hotel on 3 separate occasions and have loved it every time! The two owners Wayne and Will are absolutely brilliant and funny, nothing is too much trouble for them! We have always stayed in the same room as my husband is disabled and have always found it to be comfortable and very clean. A... More 

Was this review helpful? Yes 3
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Firstly sorry for the late reply to your review, well we have been very busy here at the pier not only with guests but we have refurbished all standard budget rooms over these last 2 months and when you return in Easter we are sure you will love your usual room, we have now updated the en-suite which now has... More 

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