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Pier Hotel Rhyl

Travelers' Choice award winner
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23 East Parade, Rhyl LL18 3AL, Wales
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Pier Hotel Rhyl
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197 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Italian first
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English first
  • All months
    (197)
  • Mar-May only
    (54)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (33)
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Reading, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for 4 nights. Fabulous hotel and the owners could not be more welcoming. Hotel overall is clean, bright and airy, as are the rooms. Stayed in Room 11 which has a boating theme, comfortable bed, large bathroom with shower. Plenty of space to hang clothes. Room has kettle (with coffee and tea sachets), iron and ironing board, hairdryer... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

I will need to go and get a tissue, and read the review again because you have made me shed a tear. It was lovely to meet you especially and great to see after 12 years a ex flying colleague from my flying days which made it extra special, especially the new welsh flip flops you kindly treated me to,... More 

Swindon, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Stayed at the Pier Head Hotel end of June with friends we were up for the Runfest. Excellent location right on the seafront and close to shops. Wayne and Will made us very welcome from the moment we stepped through the front door. The decor in the public areas as with the bedrooms were top quality with amazing attention to... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Hey well what a weekend we all had a great group of people who made our weekend full of fun and well done for the marathon times, should Rhyl hold runfest next year please call us direct and we will be more than happy to look after you again, I have posted a pic on tripadvisor of you all having... More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from a long weekend, we had a fantastic stay, our room was spacious, had everything you needed including an iron/ board & hairdryer, little extras of soaps/ body wash, tea/ coffee/ biscuits the lads are great hosts , fab personalities make you feel at ease nothing is too much trouble, breakfast spot on and presented beautifully you... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Hi sorry for late reply to your lovely review, as you know we have been so busy with refurbing room 6 with all that glitter and nautical theme, many thanks to your Dad who helped us with some of the oars, glad to say the room looks amazing and is better than what i had imagined, it was great meeting... More 

Scotland, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely small hotel right on the seafront and within easy walking distance of the shops. Room was very clean and tidy and Wayne and Will obviously have an eye for detail. Breakfast was very good with an excellent range to suit all tastes. The bar area is small but cosy and more than adequate for a 10 bed hotel and... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Hi many many thanks for an honest and lovely review and for taking the time to write a review, it was a pleasure taking care of you and your family/friends. chuckling to myself wish we could have a lift installed running up and down the stairs all day kills us or must be i am getting older!!! again so many... More 

Walsall, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed in en-suit room 9 with my partner for end of may bank holiday. Staff were friendly and polite and our room was very clean. only negative was sometimes hot water would come out of the cold tap in the sink in our room, but it was only for a few seconds. Other than that, we enjoyed our stay and... More 

Was this review helpful? Yes 1
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Hi Guys many thanks for your review and so pleased you both enjoyed your stay with us, please do get in touch early when you have dates in mind to stay. I hope you can make it towards the end of July our rooms are selling fast for many weekends so call us direct, once again thanks you for your... More 

Ilkley, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My wife and I have just spent a 3 day weekend at Pier Hotel. We were made very welcome and the room was extremely comfortable. Parking just round the corner was easy to find, breakfast was great and the hotel is very well located. We managed to find a couple of good restaurants (The Bistro and Rossini's) for evening meals... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Thank You so much for writing a review on our hotel and a great review you have given us, we are so happy you found our small town a nice place to explore and that you enjoyed yourself kite surfing and your wife had enjoyable days out on the north wales coast, next time you are kite surfing please do... More 

Manchester, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We decided to stay at this hotel because of the good reviews on tripadvisor. We were a family of 6 attending a wedding at Bodelwyddan Castle, the wedding was at 1pm so we phoned to ask if we could have the rooms early so we could get changed. We arrived at 11: 30 am to find Wayne and Will busy... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Sorry for our late reply as you know we have been busy redecorating both indoors and exterior, so we would like to thank you for taking the time to write a lovely review on our hotel, we will always try to meet guests requests and thankfully got all your rooms ready for your arrival. I hope we will see you... More 

Stoke-on-Trent
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 24, 2015

We stay with Will & Wayne every time we visit Rhyl, they are both very welcoming and become good friends. The hotel itself is beautiful, we stayed in room number 7 on our last visit, it's sea view, spacious with everything you need. Kitty keeps the rooms spotless clean. Breakfast is outstanding! You get so much to choose from and... More 

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Hi and many many thanks for keeping us on our toes!!! hoped you liked your Pier Hotel flip flops ready for the summer sun on the beach, a lovely review and it is always a pleasure when you stay with us the laughs and bring a great atmosphere in the bar area especially with new guests and local customers making... More 

Stoke-on-Trent, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 21, 2015

The tough get going to Rhyl to see Billy Ocean! Lovely B&B recommended by friends, fabulous breakfast and Will & Wayne could not do enough to make us feel welcome. Great value for money too. If billy comes back to Rhyl then so will we!

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

(Caribbean Queen) get out of my car, many thanks for taking time out to review our little BnB and hope we didn't disappoint as you were recommended by your friends, we certainly enjoyed your company and what a great weekend had by all from the concert to after show drinks, ohh and pre theatre drinks. We do hope should you... More 

Gosport, England, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 20, 2015

Since our visit over Christmas the owners have made improvments (if that was possible) our room which we always use has been updated and looks amazing. the food as always is lovely and the owners Will and Wayne are the perfect hosts. Our visit at Easter was the muts!!! We will always stay there for as long as possible.

Was this review helpful? Yes
PierHotelRhyl, Owner at Pier Hotel Rhyl, responded to this review

Ahhhh see we told you on last review your room would be a surprise on your next visit and we so hoped you would like it, it is always a pleasure when you come back and see us, now lets see what we will have in store for you @ Christmas if you are back to visit your son until... More 

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