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ALPIN Hotel Resort & Spa

Certificate of Excellence
Poiana Doamnei, Poiana Brasov 505300, Romania
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1 room 1 adult
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ALPIN Hotel Resort & Spa
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200 Reviews from our TripAdvisor Community

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Bucharest, Romania
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I would definitely return to Alpin Hotel! It is all in one - great room (incredible mountains view), tasty food, nice swimming pool and SPA area, friendly and professional staff... Nothing to complain on.... Congratulations!!

Helpful?
2 Thank DanaCercel
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Dana Cercel, Thank you kindly for taking the time to review our property. WOW! We couldn’t be happier to hear your wonderful comments and praise to our team. It is great to know you got a great deal during your stay and that you appreciated our friendly service, excellent food and the phenomenal view from your room. We... More 

Bucharest, Romania
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We came back to Alpin, this time for more than 20 days. The appartment is the same like last year – big and very confortable. But there are some changes since last time: 1. last time, for the clients who were staying in the hotel, it was a discount of 15% for eating in their restaurants; this time, I don’t... More 

Helpful?
2 Thank livia19
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Livia19, Thank you for choosing Alpin Resort Hotel & Spa and for your five stars review, your feedback is very important to us. We are overjoyed to hear you have been a loyal guest and even happier to learn you have found our apartments big and very comfortable. We sincerely apologize that because of some misunderstanding we failed... More 

Cluj-Napoca
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We all were really impressed with Alpin resort, valet parking to make your life easier, amazing, friendly staff, great swimming pool. One of the best services at a hotel in Romania. The food is good as well.

Helpful?
2 Thank b_radu85
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr.b_radu85, On behalf of Alpin Resort Hotel & Spa team, I would like to thank you for your wonderful review and for complementing our hotel. We are ecstatic to learn about your experience at Alpin Hotel Resort& Spa, it brings to great joy reading reviews like yours. It is even more pleasant when their comments indicate us as one... More 

Aberdeen, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

Overall OK value for money, some of the good points: - great location and view (stayed on the 5th floor) - comfy and clean rooms including beds - excellent food, great breakfast: the restaurant a bit crowded, but this shows that people enjoy the food and coffee - good point - ski rental service spotless - the entire team did... More 

Helpful?
Thank edrummer
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Edrummer, Thank you for choosing Alpin Hotel Resort& Spa, your review and for all your useful observations. We are glad to hear your overall stay was a positive one and that you enjoyed our prime location, the cleanness and comfort in your room. Being a mountain resort, we are committed to providing an excellent ski rental and shuttle service... More 

Mumbai (Bombay), India
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the 3rd time I visited Alpin hotel in Poiana Brasov. I have stayed at other hotels and I would say it is one of the best hotels you would find Poiana. The rooms are small but clean and neat. Some of the rooms have different designs and themes. You can always look before you choose one when you... More 

Helpful?
4 Thank sabhijeets
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Sabhijeets, Thank you for choosing Alpin Hotel Resort& Spa and for your five stars review, your feedback is extremely important to us. We are delighted to hear this was your third visit to our hotel; we highly appreciate your loyalty to our resort. Our staff works very hard and really enjoys helping our guests, surprising them with new... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I've been here for the first time. I was really impressed, the staff is very friendly, everybody is smiling, food is good and the spa is amazing. Definitely will come again. I really want to congratulate the management team for such an organization.

Helpful?
1 Thank Ioana M
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Ioana M, Your first review, thank you! We are delighted that you had a good time with us because seeing our guests happy is our greatest satisfaction! Your comments are very much appreciated and will be shared with our entire staff. On behalf of Alpin Resort Hotel& Spa concierge and the rest of the team, I would like... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We've stayed here in Ian 2016, for 6 days, with kids and families. We had the apartment option before, in 2015, and the apartments are big, comfy and well equiped, with 2 bathrooms, 2 rooms and one big living-room. Now we didn't find any apartment to book, and we had a double room with breakfast and dinner included. The beds... More 

Helpful?
Thank Carmen S
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Carmen S, Thank you for choosing again Alpin Hotel Resort&Spa and for your lovely review. Having satisfied guests is our purpose and we concentrate to keep everyone happy. We are thrilled to learn you and your family enjoyed your stay with us again. It’s always our pleasure to welcome and assist you throughout your stay. Thank you again... More 

Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

They are treating the hotel like their own home. Girls's owner gives orders to DJ, bodyguards are keeping you away from DJ, bar waiters, etc. Unfortunately you can experience a communist experience in our days. If you want to enjoy Don't go there.

Helpful?
Thank AdrianRunner
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. AdrainRunner, Thank you for choosing Alpin Hotel Resort& Spa and for all your pertinent observations. Your feedback is very important to us. We are deeply sorry to hear that you were disappointed with the services from The Team Club and feel sorry for the inconvenience you have experienced. As a matter of fact, we took your feedback seriously,... More 

Cluj-Napoca, Romania
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the apartments there. They are veeery spacious (both the rooms, living room and the bathrooms). The pool area is ok though it can get quite crowd. Pool is big, but water temperature could be a little bit higher, for the kids to enjoy it too. Nice restaurants, cosy and classy, with good food. Though the prices are... More 

Helpful?
Thank Dragos A
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Thank you very much for your detailed feedback. I’m happy that you enjoyed our spacious apartments, the services provided at the restaurant and also our breakfast selection. We are glad to learn your overall experience was positive and that you appreciate our efforts in providing shuttle transport to the slopes. At the same time, all your valuable comments will be... More 

Gothenburg, Sweden
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel perfect for friends traveling together. Nice rooms and a very nice relaxations area which include a big swimming pool, hot bubbelpool and sauna. It's 10 min walk to ski area but the hotel offers shuttle busses. Breakfast gets a minus

Helpful?
Thank globemoe
AlexSlavAlpin, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Globemoe, We appreciate taking the time to leave us your review about your recent stay at the resort. Our purpose is to make sure that each and every guest is pleased and we are happy to know that we succeeded in your case. We welcome also the additional comment about the breakfast provided because we know how important every... More 

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