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ALPIN Hotel Resort & Spa

Certificate of Excellence
str. Poiana Doamnei, Poiana Brasov, Poiana Brasov 505300, Romania
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ALPIN Hotel Resort & Spa
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ALPIN Hotel Resort & Spa
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140 reviews from our community

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belfast, Northern Ireland
Top Contributor
61 reviews 61 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my family in a two bedroom apartment. I was very impressed with this hotel. I though the staff were helpful and informative at check-in, and they took me to my room and assisted with luggage. The apartment itself was spacious, clean and perfect for a family of four. We enjoyed the pool and Spa and were... More 

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Canton of Basel, Switzerland
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had the chance to stop shortly in Brasov during some holidays. I have chosen this hotel since it is quite known and I wanted to explore a bit Poiana Brasov with my fiancé. I would say that is a very typical ski resort were actually the value is more in the landscapes and what the surroundings offer rather the... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for taking the time to share your impressions on Trip Advisor. The rooms are strictly inspected before checking in our guest and for this reason we are surprised hearing about this inconvenience. Please rest assured that your comments are well noted and reviewed... More 

Bucharest, Romania
Top Contributor
62 reviews 62 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 weeks ago

GOOD STUFF: the hotel is quite large, offering both double rooms and apartments, so if you want two bedrooms and two bathrooms, you should ask for an apartment. The position of the hotel oversees the whole Poiana Brasov resort, including the main ski slopes. For skiers there is a ski wardrobe, where you can leave all your stuff and a... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Bogdan Gabriel, Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for taking the time to share your impressions on Trip Advisor. We are very happy you had a nice and relaxing stay in our resort, enjoying the spa and the swimming pool, also Gatsby Restaurant from Alpin Casa. Please rest assured that... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2015

My stay at Alpin Hotel was a total nightmare. Aside for the fact that there was no heat in the room and 0 Celcius outside, there was a terrible smell inside. The wall sockets had no protection and the wires were hanging out. The walls of the room needed some fresh paint as the general aspect was poorly maintained. The... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mihaela Mitrica, Thank you for taking the time to write this review, we are very sorry for the experience you had at Hotel Alpin and we hope to have the privilege to welcome you again and to make you change your mind. Our hotel staff is selected with almost attention and trained carefully to comply even the most exigent... More 

Bacau, Romania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 4, 2015

We were 4 adults and a child and had an apartment but not in the Alpin Apart building. I could say that it didn't matter that much because the staff made our stay a very pleasant one. Starting from check-in, housekeeping, the electrician (a light was not working), the staff from the A Propos Restaurant, everyone that came in contact... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so much for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for sharing this wonderful review with the Tripadvisor community. We are very happy you had such a nice and relaxing stay in our resort. Our goal is to always have satisfied and happy guests, and on behalf of Alpin Team I... More 

Lisburn
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 3, 2015

Returning to The Alpin for more skining and sometimes when you return to a place the second time, it dissapoints,not in the case of the Alpin, from Vlad in the Ski Room to Solin in the Forest Restaurant, and the drivers of the buses, they all went out of their way to make sure everything went well. All I can... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear SteveD29, Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for taking the time to share your impressions on Trip Advisor. It will be our pleasure to welcome you back to our hotel and make sure you have a wonderful stay here, again and again. The entire team from Alpin Resort & SPA... More 

london
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 26, 2015

we stayed in an executive apartement with our 2 children .. it was actually a 2 bedroom flat with a siting area, terrace and view. Clean, nicely designed. Personnel highly attentive, helped us with all sorts of inquiries with great care. We tried both a-la-carte restaurants, they were very good on all fronts, service, food quality etc ... In house... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Guest, Thank you very much for your feedback, it is always wonderful to receive good impressions from our guests. We are very happy you had such a nice and relaxing stay in our resort, enjoying the spa facilities, the apartment and the restaurant. If you have any questions or should you need further information please do not hesitate to... More 

Bucharest, Romania
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 20, 2015

We just returned from there, where we spend a week, my husband went to sky and i just stayed in hotel most of the time. Hotel is nice, but rooms are pretty small and needs renovation/refurbish as furniture and bathrooms are pretty old and dusty; but luckily the beds mattresses were new and hard how i like them, so i... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Anyalx, Thank you for choosing Alpin Resort Hotel & SPA for your stay in Poiana Brasov and for taking the time to share your impressions on Trip Advisor. Please rest assured that your comments are well noted and reviewed as they offer us a valuable opportunity to monitor and improve our facilities and services. It will be a pleasure... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 2, 2015

The hotel is nice, although the rooms are a little old and some windows don't close very good. Staff is very nice and helpful. All the 4 restaurants in the hotel offer good food. I would recommend the italian restaurant( in the aparthotel building). Spa is nice and swimming pool quite big.

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Dr_boghy, Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov. We apreciate you taking the time to write this review, our guests opinions are very important because they allow us to constantly improve our standards and to offer the best possible experience. We would like to assure you that next time when you will... More 

Israel
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 27, 2015

I have stayed there for 7 nights. The furniture room is not for 4 star hotel but the facilities breakfast and the SPA compensate you.The staff very friendly and helpfully. I come back there in my next ski vocation.Is there shuttle bus to ski tracks. I recommend this hotel.

Was this review helpful? Yes 1
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Arie13, Thank you so much for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for sharing this wonderful review with the tripadvisor community. We are very happy you had such a nice and relaxing stay in our resort, enjoying the spa facilities, the hotel rooms and the restaurant. If you have any questions or should... More 

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