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ALPIN Hotel Resort & Spa

4.0 of 5 str. Poiana Doamnei, Poiana Brasov, Poiana Brasov 505300, Romania
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Certificate of Excellence 2014
ALPIN Hotel Resort & Spa
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ALPIN Hotel Resort & Spa
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122 reviews from our community

Traveler rating
    44
    44
    22
    7
    5
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39
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
73 reviews 73 reviews
37 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

This review refers to a 2 bedrooms apartment in the Alpin aparthotel. Minus: - wifi not so good - breakfast below 4*; restaurant needs renovation - far from the ski slopes, not suitable if you are into winter sports - sauna and showers in the pool area are below 4* standards Plus: - excellent room, at a great price -... More

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Radubm, We apreciate you taking the time to write this review, our guests opinions are very important because they allow us to constantly improve our standards and to offer the best possible experience. In the winter season Alpin Hotel has at the guests disposal free shuttle services from the hotel to the ski sloapes and back all day long... More

Bucharest, Romania
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for a couple of days in a deluxe suite. Unfortunately, everything about this hotel is oldish and average. Decoration style, furniture, amenities... Including the lousy attitude of the staff. In 3 days I haven't seen at least one smile, but only unprofessional attitude. Lousy food at the restaurant, have tried there the most salted and burnt bacon I have... More

Was this review helpful? Yes 2
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Alex M, Thank you for taking the time to write this review, we are very sorry for the experience you had at Hotel Alpin and we hope to have the privilege to welcome you again and to make you change your mind. We are very glad you brought these issues to our attention. Our hotel staff is selected with... More

Bucharest, Romania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 6, 2014

we stayed in one of the apartments for 3 nights. the rooms were clean, the bathrooms as well.breakfast was ok, maybe it needed more fruits, but other than that i liked it.the receptionists were very nice, smiling all the time.we also tried the pool, wich was nice and large, and the spa.we tried several types of massage, they were all... More

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

We appreciate your kind review and we would like to thank you for chosing Alpin Resort Hotel & Spa for your stay. Your feedback regarding our departments is very important to us in order to fulfill all our clients needs; our hotel offer very good discounts all around the year. We would like to assure you that next time when... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 26, 2014

Hello there! We have stayed at the apartments several times. The conditions are very good: the rooms are large and clean, great views. The food is also very good. They have made several changes for the playground: they prohibitted smoking in the lobby, wich is great for kids( before all the smoke was up, in the playground on the 1... More

Was this review helpful? Yes 2
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to write this nice words about our hotel. Our goal is to always have satisfied and happy guests. It will be our pleasure to welcome you back here anytime. Best wishes, Loredana G. Online Sales Manager More

Craiova, Romania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

Stayed twice in Alpin, both times in the Aparthotel area, in a 2 bedroom apartment. Room is awesome, large, spacious, has 2 bathrooms (one with a shower and one with a great hydro massage tub). Breakfast was included and it was delicious. Staff is great, pool is amazing so all in all, the experience was great. Only minus is the... More

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Guest, It is great to know that our guests always return with pleasure to Alpin Hotel. We want to assure you that your kind words will be shared with the entire staff and they as well as us will be glad to know that their work is appreciated. Looking forward to your return as our guest, Sincerely, Loredana G.... More

Bucharest, Romania
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 3, 2014

Despite being in Poiana Brasov for only one night, this hotel made an impression on us and left us wanting to come back. We booked the room via booking.com and got a great price for the double room. When we got there, the lady in the front desk offered us a 2 bedroom appartment if we would accept sharing it... More

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Marius, We would like to thank you for chosing Hotel Alpin for your holiday, also for this kind review. Receiving good comments from our guests it is always a wonderful thing. It will be our pleasure to welcome you back to our hotel and make sure you have a wonderful stay here. Kind Regards, Loredana G. Online Sales Manager More

Bucharest, Romania
Top Contributor
69 reviews 69 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 2, 2014

An old hotel that has been converted to 4 stars, it is definitely lacking in the details department. Room has old furniture, the bathtub was scratched and the food was very much like a cafeteria. We were on a company paid, all inclusive stay, but in order to get the drinks you had to stay in line with the waiters... More

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Magda Neagu, Thank you for thaking the time to write this review. We value and respect your opinion and please rest assure that your suggestions were noted and they will be treated as a priority by our team. We are very sorry for your experience, we are prepared to cope with any situations, we have special ramps installed for... More

Bucharest, Romania
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 2, 2014

Despite being a short weekend stay, we loved this hotel, the service level, quality of the room (apartment on level 8). It is a pricy hotel but we had booked through booking.com and availed a 30% discount. I would like to mention that the breakfast despite having food in abundance lacks a bit on the quality of some food items,... More

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Tomici, Thank you for taking the time to share your feedback on Tripadvisor. We are so glad you enjoyed the Alpin Hotel Resort & Spa experience. We look forward to welcoming you back to our hotel for your next visit here. Kind Regards, Loredana G. Online Sales Manager More

Cluj-Napoca, Romania
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

We had a team building with the company and we have rented the apartment part of the hotel. The apartment has 2 bedrooms, 2 bathrooms, one large living room and a large terrace. All rooms have TV. It's very spacious, modern, nice and clean. Breakfast is really tasty and diverse. At dinner, food was again excellent. Staff very helpful and... More

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Laura Dinis, Thank you for taking the time to write this wonderful review for us. It is always a pleasure to receive such wonderful thoughts. We are glad that you enjoyed your stay with us and we really hope to see you again here in our house, Alpin Hotel. Kind Regards, Loredana G. Online Sales Manager More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 31, 2014

I booked the hotel as we needed two bedrooms for 4 persons We got a luxurious apartment with two bedrooms and balcony This is a new wing of the hotel all was very clean and good maintained The stuff was very friendly In you travel with children thier is a very good play ground ,and a workshop with a teacher... More

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Henrik, Thank you for your very kind words. We are very glad that yo enjoyed your stay at Alpin Hotel. Having satisfied guests is our purpose and we concentrate to keep everyone happy, both parents and also children. We hope you will return soon as a guest of the hotel and enjoy the Alpin experience, it is great !... More

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Additional Information about ALPIN Hotel Resort & Spa

Address: str. Poiana Doamnei, Poiana Brasov, Poiana Brasov 505300, Romania
Location: Romania > Transylvania > Central Romania > Brasov County > Poiana Brasov
Price Range (Based on Average Rates): $
Hotel Class:4 star — ALPIN Hotel Resort & Spa 4*
Number of rooms: 129
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Also Known As:
Alpin Hotel Poiana Brasov
Alpin Hotel Resort And Spa
Alpin Hotel Brasov
ALPIN Hotel Resort & Spa Poiana Brasov, Brasov County, Romania

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