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ALPIN Hotel Resort & Spa

4.0 of 5 str. Poiana Doamnei, Poiana Brasov, Poiana Brasov 505300, Romania
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Certificate of Excellence 2014
ALPIN Hotel Resort & Spa
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ALPIN Hotel Resort & Spa
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130 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
1 review
5 of 5 stars Reviewed 1 week ago

We have enjoyed a wonderful 6-day Christmas holiday at Alpin Aparthotel in Poiana Brasov and it was a very, very good choice we made, looking back on it. We had little bit of doubt after reading all the reviews on the travel portals, but we though "we can manage it" and we made the reservation directly to the hotel. What... More 

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Bucharest, Romania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed 10 days there, in Aparthotel, into a big apartment, very cozy and very comfortable. We have enjoyed it very much. We had two bathrooms, one with shower and one with bath tube with jacuzzi. It was perfect for us. The only big problem was that the bedroom had two beds and not a matrimonial bed… We have... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Livia19, Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for sharing your impressions. We are very happy you had such a nice and relaxing stay in our resort, enjoying the spa facilities, the hotel rooms and the restaurant. If you have any questions or should you need further information please do not... More 

1 review
4 of 5 stars Reviewed December 18, 2014

We decide to spend a night in Poiana Brasov together with my husbund . We book a 4* room at the Hotel Alpin . We have to say that everything was great , the food was excellent and the staff also. I also loved the reception staff verry nice and helpfull and the breakfast also was good. We'll definitlly come... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Ioana F, Thank you very much for your kind words, it is always wonderful to receive good impressions. We are more than happy to welcome you anytime here at Alpin Resort & SPA and to make sure that you have again an excellent stay. If you have any questions or should you need any information please do not hesitate... More 

Bucuresti, Romania
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 11, 2014

-Food is good, varied breakfast, very nice decorated restaurants and waiters very helpful and attentive to the needs of guests. -The spa is very good pool clean, no time too crowded because it is very large, large dry sauna, relaxing massage. - Clean rooms (we stayed several times at the aparthotel and double rooms) aparthotel show clearly better because it's... More 

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Marina M. Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for sharing your impressions. We are very happy you had such a nice and relaxing stay in our resort, enjoying the spa facilities, the hotel rooms and the restaurant. If you have any questions or should you need further information please do... More 

1 review
2 of 5 stars Reviewed December 6, 2014

I give my clothes to laundry but they did not being it on time it was one hour delayed. Tree times call the reception and they did not fix it. Please be aware from this hotel's laundry and reception staff

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Britishking, Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for taking the time to share your impressions on Trip Advisor. We are sorry that we could not meet your expectations in regards to the laundry services and reception staff, as our goal is to ensure that each one of our guests leaves... More 

York, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 3, 2014

Lovely old hotel, great food and friendly staff. We had a superior room in a separate building away from the main hotel and reception. Fantastic gardens and function room downstairs. The staff were very helpful and nothing was too much trouble. The only thing we had problem with was wasps, we visited in May and I know this is not... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Leepsnbounds, Thank you very much for your kind words, it is always wonderful to receive good impressions. We are more than happy to welcome you anytime here at Alpin Resort & SPA and to make sure that you have again an excellent stay. If you have any questions or should you need any information please do not hesitate to... More 

Bucharest, Bucuresti, Romania
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2014

Very good location and friendly service. The room was comfortable, with a nice bathroom. Beds are great and we got a really silent room. The breakfasts were quite nice also. The spa services are excellent!

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Ruxandra P, Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for sharing your impressions. We are very happy you had such a nice and relaxing stay in our resort, enjoying the spa facilities, the hotel rooms and the restaurant. If you have any questions or should you need further information please do... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 29, 2014

Everything was good. The food was great with not a high price. The spa was soo relaxing that you could stay there all day. The rooms and the apartaments are large and confortable. It was like an relaxing fairytale where everything is possible.

Was this review helpful? Yes 1
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Robert1704, Thank you very much for being our quest, we hope to have the honor of welcoming you again soon here at Alpin Resort & SPA Hotel. If you have any questions or if you need any information or future reservations please do not hesitate to contact us, we are more than happy to assist you. Best wishes, Bogdan... More 

b
Top Contributor
80 reviews 80 reviews
39 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 15, 2014

This review refers to a 2 bedrooms apartment in the Alpin aparthotel. Minus: - wifi not so good - breakfast below 4*; restaurant needs renovation - far from the ski slopes, not suitable if you are into winter sports - sauna and showers in the pool area are below 4* standards Plus: - excellent room, at a great price -... More 

Was this review helpful? Yes 1
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Radubm, We apreciate you taking the time to write this review, our guests opinions are very important because they allow us to constantly improve our standards and to offer the best possible experience. In the winter season Alpin Hotel has at the guests disposal free shuttle services from the hotel to the ski sloapes and back all day long... More 

Bucharest, Romania
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 1, 2014 via mobile

Stayed for a couple of days in a deluxe suite. Unfortunately, everything about this hotel is oldish and average. Decoration style, furniture, amenities... Including the lousy attitude of the staff. In 3 days I haven't seen at least one smile, but only unprofessional attitude. Lousy food at the restaurant, have tried there the most salted and burnt bacon I have... More 

Was this review helpful? Yes 2
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Alex M, Thank you for taking the time to write this review, we are very sorry for the experience you had at Hotel Alpin and we hope to have the privilege to welcome you again and to make you change your mind. We are very glad you brought these issues to our attention. Our hotel staff is selected with... More 

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Additional Information about ALPIN Hotel Resort & Spa

Address: str. Poiana Doamnei, Poiana Brasov, Poiana Brasov 505300, Romania
Location: Romania > Transylvania > Central Romania > Brasov County > Poiana Brasov
Price Range (Based on Average Rates): $
Hotel Class:4 star — ALPIN Hotel Resort & Spa 4*
Number of rooms: 129
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Also Known As:
Alpin Hotel Poiana Brasov
Alpin Hotel Resort And Spa
Alpin Hotel Brasov
ALPIN Hotel Resort & Spa Poiana Brasov, Brasov County, Romania

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