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ALPIN Hotel Resort & Spa

Certificate of Excellence
Poiana Doamnei, Poiana Brasov 505300, Romania
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ALPIN Hotel Resort & Spa
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ALPIN Hotel Resort & Spa
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155 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (155)
  • Mar-May only
    (35)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (36)
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County Dublin, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel has it all.Views, great rooms, great batheooms,nice spa,great swiming pool, many restaurants ,etc.But it has a huge issue.Their staff.Rude, unhelpful, arogant and usless. They make too much money in tip and they dont care. Breakfast time -no coffe cups, no orange juice, no knifes and forks, they all stay in one place jocking.A local man went mad when... More 

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Willenhall, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed for two nights in the hotel. The room was booked for us by our Rotarian hosts during a 10 day visit to Romania and Moldova so I was unsure what to expect. I have a fear of heights so was not looking forward to being on the 5th floor, especially arriving at midnight after a drive up the... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mrs. Helen A., Thank you so much for this beautiful review you are sharing with the TripAdvisor community. Your comments are very much appreciated and will be shared with our staff. Please rest assured that your suggestions are well noted and reviewed as they offer us a valuable opportunity to monitor and improve our facilities and services. Your appraisal... More 

Bucharest, Romania
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nice hotel, we stayde in the apartments. Big apartment with 3 rooms, 2 bathrooms-one with tube another with tube and shower. Not very noisy hotel. Clean and very nice. The view from the balcony is breathtaking. Service is very good, staff very polite. Food for breakfast very diversified. Fast check-in and also check-out (u can ask for late check-out). Prices... More 

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Alpin Resort Hotel & Spa and special thank you for taking the time to write such a positive comment here on TripAdvisor ! We were delighted to hear that you were very pleased with the services and facilities offered by our hotel. Our goal is to always have satisfied and happy guests, and on... More 

Dublin, Ireland
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Such a amazing hotel! Really worth it every penny! Splendid isolation in breathtaking surroundings with exceptional service and dramatic view of the montains . The indoor swimming pool with a giant screen it's a dream of living the life of luxury! The therapeutic services, massage ,dermatological facial treatments ...top up the experience. I would love to come back in winter... More 

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Crisnoh, Thank you for choosing Alpin Resort Hotel & SPA for your stay in Poiana Brasov and for sharing your impressions. It is always great to receive such a beautiful words from our guests. We are very happy you had a nice and relaxing stay, enjoying the SPA facilities and the other services. Having satisfied guests is our purpose... More 

Bucharest, Bucuresti, Romania
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is an absolutely ripp-off. Best advice is to stay away. It started that we booked a 4 star hotel and received a very small roof-cutted room, meaning you can literally hardly stand up in the room. Regarding european commision regulations, the room has less than 10sqm meaning all surfaces under 1,60m height are not considered space surface. Attached... More 

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Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Voicu V. Thank you for choosing Alpin Resort & SPA for your stay in Poiana Brasov and for taking the time to share your impressions on Trip Advisor. We are sorry that we could not meet your expectations, as our goal is to ensure that each one of our guests leaves the hotel wanting to return. Please rest... More 

Bucharest, Romania
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So.... my review will be the same ... average! First stay there very good except breakfast,second time ,another hotel an older one ,still bad breakfast ,the rooms very old (need imediatly refurbish) very much noise from the outside ,a big party in the hotel so a lot of tourist I think did not sleep,no apologise from the reception when we... More 

Was this review helpful? Yes 2
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Thank you for choosing Alpin Resort Hotel & SPA for your stay in Poiana Brasov and for taking the time to share your impressions on Trip Advisor. We are sorry that we could not meet your expectations, as our goal is to ensure that each one of our guests leaves the hotel wanting to return; regarding the breakfast, I realy... More 

Cluj-Napoca, Romania
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Aparthotel is very cozy, with big, spacious rooms and terrace. It has been a pleasant stay there, with my family members. Very nice services, the personnel was helpful. The food is very good......

Was this review helpful? Yes 1
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Guest, On behalf of Alpin Resort Hotel team, I would like to thank you for your positive review and for complementing our hotel. We are glad to here you were very pleased with all our services and facilities. It will be our pleasure to welcome you back here and make sure you have again a wonderful stay. Kind Regards,... More 

Israel
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Hotel was amazing.Excellent service and food.There is a beautiful view of the Carpathian Mountains.The Room was divine.I hope i will return to the hotel someday.if i could i would want to live there.

Was this review helpful? Yes 2
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Ethan K., Thank you very much for your kind review. We are doing our best to fulfill all our customers standards. Your appraisal of our services and facilities prove our commitment to hospitality. Seeing our guests happy is our greatest satisfaction. We are looking forward to the opportunity of welcoming you back and we want to assure you that... More 

Bucharest, Romania
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are some good hotels in Poiana, but this one is the most wanted. Probably because it has a wide kind of services. In winter - a good link to the slopes and all seasons in door facilities ... as pool, spa, kids area. Three restaurants, the italian one senzational and the aparthotel area is better than clasical hotel area.... More 

Was this review helpful? Yes
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Mr. Claudiu S., Thank you for choosing Alpin Resort Hotel again and again for your stay and for taking the time to share your experience. It is always great to receive such a beautiful words from our guests. It is even more pleasant when their rewies indicate us as one of the best hotels; our guests feedback and opinions... More 

Bucharest
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 17, 2015

We spend few days in Poiana Brasov and stayed at this hotel. We arrived pretty late at the hotel and the parking was full. But that was not a problem, the hotel personnel parked our car and helped with the luggage. The check in was fast and we had no issues. The room was not too big but was enough... More 

Was this review helpful? Yes 2
Alpin P, Manager at ALPIN Hotel Resort & Spa, responded to this review

Dear Guest, Thank you so much for choosing Alpin Resort Hotel for your stay and for this beautiful review . Your appraisal of our team, services and facilities prove our commitment to hospitality. Seeing our guests happy is our greatest satisfaction. We are looking forward to the opportunity of welcoming you back and we want to assure you that your... More 

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