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Hotel Hermes

El. Venizelou St., Malia, Crete 700 07, Greece
Hotel Hermes
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91 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
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English first
  • All months
    (91)
  • Mar-May only
    (1)
  • Jun-Aug only
    (55)
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    (23)
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    (12)
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Derby, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at Hermes with 5 other friends we absolutely loved it, we didn't know what to expect with some of the bad reviews that was given. First impression was good the staff were friendly, the owner Anna was lovely, but like any other owner of a hotel if you disrespect their hotel they won't be happy. Our reps Claire... More 

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

ignore all these bad reviews! best week of life, staff were great show them respect and they go above and beyond for you! facilities were fine, you get what you pay for. I'd 100% return to this hotel, quality of food was excellent, drink prices were great! End of the day its a 18-30 holiday, don't expect to have a... More 

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Liverpool, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This hotel is by far the worse ever stayed in. It was filthy dirty including towels bedding and bathroom. The owner "Anna" is crazy she even pinned me up against the wall and threatened to kill me and my friend. One of the men there hit a boy with a metal bar several times this is common assault We should... More 

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Travelers are raving about these Malia hotels

common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

As a group of girls going on a club 18-30 holiday we couldnt believe how weird it was for a Hotel owner who knew the hotel was advertised to young adults treated our behaviour. Not being an outlandish group of girls we thought our actions were relatively tame in comparison to other groups we witnessed in Malia. After being charged... More 

Was this review helpful? Yes 3
Johnstone, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

if your reading the bad reviews, dont, there a load of jobby, hermes is defos the place to stay. clean as, 24 hour bar ;);) reps are fxcking minted!! (if your staying soon put a coin in there drink!) so close to strip, best week of my life by far!!!

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Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We paid £300 for a weeks holiday here including flights and think we got exactly what we paid for. Although we had a few problems such as cockroaches and a broken shower, nothing that completely ruined our holiday. The worst problem was the fact that the water temperature for showers is controlled by solar power and so it was cold... More 

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Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What we didn't realize was the huge amount of fines you have to pay if you break something. In all fairness they have to cover costs, but I had to pay 40 euros for wiping up sick with a towel! The hotel management will fine you for anything. For example, my friend was fined 50 euros for walking to his... More 

Was this review helpful? Yes 6
Northamptonshire, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Like everyone else, when I was reading the reviews for this hotel my friends and I were very unsure but we still went with an open mind. The process of getting your rooms sorted was very quick and easy and we were out on the strip within the 1st hour of being there. Transfer day can be quite quiet so... More 

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2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

When I booked Hermes hotel I read the reviews and was not happy but as soon as I got there it all changed! Pool area, bar, reception and chilled area is so nice and clean! We were welcomed by the reps and they were on form! We had a party of 3 and 2, 3 got first floor our room... More 

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1 review
4 of 5 stars Reviewed June 25, 2015 via mobile

I had the best experience there at Hermes! My party is 6 had two rooms between us and had the best craic! Staff were very helpful, especially when my friend broke her leg on the first night out on the strip! Very helpful getting things sorted for her! Staff were so fun and caring, especially the blonde woman behind the... More 

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