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Aktia Lounge Hotel & Spa

44 Agiou Ioannou Street, Malia, Crete 70007, Greece
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1 room 1 guest
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Aktia Lounge Hotel & Spa
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238 Reviews from our TripAdvisor Community

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105
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (238)
  • Mar-May only
    (29)
  • Jun-Aug only
    (159)
  • Sep-Nov only
    (46)
  • Dec-Feb only
    (4)
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Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

hotel location is very centered between malia and hersonissos pools are nice and well maintained. view is amazing. there is a good verity of food so every one can find something that he likes. dinning room and kitchen staff specially the amazing sous chef nikos are very very nice and kind. reception front desk suffers from a small attitude problem... More 

Was this review helpful? Yes 1
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

A warm "kalimera" from Crete, Thank you very much for the time you spent to share your feedback on your stay with us; your comments are essential to us as they represent a very important tool of measuring our performance and improving our services where necessary. We have taken good note of your remarks related to Wifi, Tv channels, bathroom... More 

Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is amazing! The location is really good, the view of the sea from the main poo is overwhelming! The hotel is clean, Looks new, our room was super special with the clear window that shows the sea in front of you while you take a shower. Most of the stuff are really nice especially Artemis the sous chef... More 

Was this review helpful? Yes 2
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

A warm "kalimera" from Crete, Thank you very much for the time you spent to share your feedback on your stay at our hotel; your comments are essential to us as they represent a very important tool of measuring our performance and improving our services where necessary. We have taken good note of your remark related to the sun beds... More 

australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

we arrived at this hotel to celebrate a birthday - 6 people- grandparents, parents and 2 kids. The hotel has an amazing sea view, and the beach is very nice. The problem was they refused to let us sit together at meals and made us sit at two seperate tables. we were shocked as this was a family vacation. We... More 

Was this review helpful? Yes
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear "trevwells", We were quite disheartened to read your review of our hotel; however we thank you for the time you took out of your day to share your personal impressions since it gives us the opportunity to inform TripAdvisor’s readers about our hotel and services. As explained to you on several occasions, our hotel’s concept is a lounge hotel,... More 

Travelers are raving about these Malia hotels

Tel Aviv, Israel
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

this is not an hotel for families, we were a family of six. the tables in the dinning room are set for 4 and it is not alowed to join them. this was a cause for arguments for 3 nights . the last nigh we just gave up and went to eat somewhere else. the lady in charge of the... More 

Was this review helpful? Yes
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear "urne", First and foremost we would like to thank you for your time you took out of your day to share your feedback on your recent experience; your comments are essential to us as they represent a very important tool of measuring our performance and improving our services where necessary. We were deeply disheartened to read your comments on... More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel is great! Really worth while to take the all inclusive deal! Staff, food, location, pool, beach - everything is just perfect for a relaxing vacation. Hersonisus is the place to go out at night; bars and pubs, it's about 7 minutes drive and should cost 10-12 Euro by taxi

Was this review helpful? Yes
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Vicky, Thank you very much for your heartwarming review of our hotel; we are thrilled you had such a wonderful time whilst staying among us. "Perfect staff, food, location, pool, beach.... ": This really sounds like perfect holidays. Great! We hope to welcoming you back soon, dear Vicky and send you warm regards from sunny Crete. More 

Manchester, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Me and my boyfriend 26&22 stayed here for one week for my birthday. This is my fourth time visiting Stalis and i have always wanted to stay at this hotel and as nice as the hotel is unfortunately i was disappointed. The hotel is nice and clean, the cleaners cleaned the room everyday and fresh towels were provided, air con... More 

Was this review helpful? Yes
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Kitty, Thank you very much for the time you spent to share your feedback on your stay with us; your comments are essential to us as they represent a very important tool of measuring our performance and improving our services where necessary. We regret reading that we are not able to meet your culinary wishes mostly because the passion... More 

Morges, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had such a nice week in Aktia, beautiful hotel which is always well maintained. All people are almost kind. The Allinclusive Bar is a really good one, and barmen have a special talent for making shots and are such adorable, specially the one with tattoos! ;)

Was this review helpful? Yes 2
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear "schopfrers", Thank you so much for your 5 star review. It is such a pleasure to have welcomed you and to hear that the ongoing efforts of our team helped to make this visit an even more memorable one. We look forward to sharing the marvelous feedback with them. Thank you again for your visit and kind words and... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 5 amazing days at Aktia Loung. Everything was just great, the three bery nice swimming pools, the split family rooms (separate space for the kids, in the same room), the food, the kind service at the restaurant, everything. So forget about the bad reviews and just go there ☺

Was this review helpful? Yes 2
Katarina K, Leiter Öffentlichkeitsarbeit at Aktia Lounge Hotel & Spa, responded to this review

Dear Delia, Thank you very much for your 6 star review. I am really thrilled that you had such a good time with us. Excellent! So, why not coming back soon? We all would be very happy to welcoming you again and send you warm regards from sunny Crete. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

just got back from a amazing holiday in aktia stalis. great staff especialliy barkeeper George and animation Mercedes. the where amazing!!! nothing was to much to ask for. love them.. hope they are still there next year.

Was this review helpful? Yes 1
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Carmen, Thank you very much for your amazing review. We are thrilled that you had such a great time with us. It is always lovely to hear that our team have provided such great service and that they have looked after you so well. I would like to thank you for commending our team members in general especially, George... More 

Prague, Czech Republic
1 review
3 of 5 stars Reviewed 3 weeks ago

Everything is great about this hotel till u need help in emergency situation. Our 2 years old son got fever over 40 and receptionist told me he CANT call doctor for me!!! I didnt know what to do cause as a foreigner dont know phone number to any doctor in Crete. Superfriendly hotel poter George told me to go to... More 

Was this review helpful? Yes
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear "Micuskaa", Thank you very much for your review. Maybe you remember that you asked for the doctor of the hotel. The time you asked, the doctor was not available anymore so our receptionist asked you if you would like him to call the Cretan medical center and also to arrange a taxi for you to bring your child there... More 

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