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Aktia Lounge Hotel & Spa

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44 Agiou Ioannou Street | 70007 Stalis, Malia, Crete 70007, Greece
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1 room 1 adult
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Aktia Lounge Hotel & Spa
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298 Reviews from our TripAdvisor Community

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London, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

I've been meaning to write this since October when we visited Aktia! * The staff were excellent * Room was so clean, very impressed with housekeeping - at least 2 times a day! * Lovely spa and staff - though more variety in the actual spa would have been nice * We were all inclusive and the food was great!... More 

Helpful?
Thank Kat R
Paris, France
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 21, 2015

This hotel is beautiful, the room are good, nice bathroom :D The sight of my room was good, i saw the sea but if you are in the bad side you have the street like vision : / The food was nice, great buffet with lot of choice ! Just to bad that no many warm vegetable for me. The... More 

Helpful?
1 Thank Alexandre B
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Alexandre, Thank you for taking the time to review your recent stay with us, we are delighted that you had a positive experience with us and that all went well during your time with us. We value all feedback as it helps us review our performance and improve where needed. Thank you again for your valued review and we... More 

Jerusalem, Israel
1 review
4 of 5 stars Reviewed October 20, 2015

starting with the rooms, they are nice and clean the only problem it is in the bathroom which does not have drappes and after every shower u have a flod. the food was great and the morning and dinners, lunch was ok at best. the staff is very generous, kind and lovely. the only problem we encountered is the manager,... More 

Helpful?
Thank ilia4050
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Ilia, Thank you very much for your review. I am happy to hear that you had a vacation with us. On the other hand I am wondering about your words regarding our manager. Please believe me by saying that he is one of the most heart worthy and professional person I have ever met. To both, to his team... More 

leeds
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

A great place, but an honest review, Firstly a very warm welcome at 11.30 at night, even had a drink and sandwiches for us as we had missed the evening meal. The room we were given 1009 was down stairs, on first impressions a modern clean room, but they had had a flood or leak at sometime and the flooring... More 

Helpful?
Thank bigridelufc
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Neil & Donna Armitage, Thank you for offering us an excellent review following your recent stay with us. We are thrilled to read your good comments, especially about our food and positive feedback and hope to extend another warm and friendly welcome to you the next time you are visiting Crete. Thanks again. Ps: Greetings back from Venci and... More 

Retford, United Kingdom
1 review
3 of 5 stars Reviewed October 18, 2015

My husband and 4 year old son have just returned from a 10 night stay at the aktia hotel & spa, all inclusive package. We paid for a sea view room which the brochure stated had a whirlpool bath. We were aware that we were travelling late season (October) and were prepared for the hotel to be quieter than normal.... More 

Helpful?
Thank Kerry C
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Kerry, We were very disheartened to read your review of our hotel, as it does not seem to reflect neither our hotel’s reality nor the way the incident was handled onsite and we would like to take this opportunity to clarify some aspects of your review. The 3rd day of your staying, we had a call from Hotelbeds that... More 

Troon, United Kingdom
1 review
4 of 5 stars Reviewed October 16, 2015

We booked a VIP room for very little extra , well worth it , large room , fantastic views , full walk in cupboard . We loved everything about this hotel , location, view, our room, all the staff from housekeeping who changed our towels twice a day ,to the entertainment team . Lovely walks along coast , excursion to... More 

Helpful?
Thank Carron C
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Carron, I am delighted our hotel lived up to your expectations, thank you for your glowing review and also say "wouw" about your very warm words. Our hotel is a rather special place; of which we are most proud. This couldn’t be so however without the team and the lovely guests, like yourselves, whom we welcome here every day.... More 

Harlow, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed October 14, 2015

this holiday was a winner from the start! nice clean hotel, great food and lovely staff. the only drawback with it being all inclusive was the fact you had to go downstairs for a drink to the pool snack bar. I explained that I was waiting for a knee replacement operation and the stairs were hard to manage, but they... More 

Helpful?
Thank linda_bartlett4
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Linda, Thank you very much for the time you spent to share your feedback on your stay with us; your comments are essential to us as they represent a very important tool of measuring our performance and improving our services where necessary. We appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's... More 

Lille, France
1 review
5 of 5 stars Reviewed October 10, 2015

A great place!the staff at the restaurant are very sympathetic (DINA greek waitress!) and the food excellent! My room were very clean and the sea view is amazing! The problem for me were the Wi-Fi and the insonorisation!

Helpful?
Thank Plé P
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Ple, Thank you for choosing our hotel for your recent stay on Crete and thank you very much for taking the time to share your experience. Thank you also for the good comments about the food and services. I was very happy to learn you had a pleasant stay and your comments with regards to our team are greatly... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 7, 2015 via mobile

Everything you would expect for a 5 star establishment. Clean helpful and friendly staff. The breakfast had a great selection and was lovely. Only criticism would be the spa and procedures of using isn't very clear. Other than that a perfect holiday hotel.

Helpful?
Thank Ryan J
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Ryan, Thank you very much for your valuable feedback. We are pleased to read your review and happy to know that you enjoyed your stay with us. Please let me know whenever you decide to visit Crete next time in the near future in order to ensure that your stay is comfortable & satisfactory in all respects. We will... More 

Tel Aviv District, Israel
1 review
5 of 5 stars Reviewed October 3, 2015

The best hotel in Stalida, great room service, the animation staff is very fun always come with original ideas to entertain one place 10 min by walk from the hotel called "chill out" is very recommended they offer shisha very good services and prices In general we were 3 friends and we wanted to stay more if only we could

Helpful?
Thank Garik86
Katarina K, Leiter Gästebetreuung at Aktia Lounge Hotel & Spa, responded to this review

Dear Garik, Thank you very much for your valuable feedback. We are pleased to read your review and happy to know that you enjoyed your stay with us. Please let us know whenever you decide to visit Crete next time in the near future in order to ensure that your stay again is comfortable & satisfactory in all respects. We... More 

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