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Kernos Beach Hotel

#27 of 97 Hotels in Malia
Certificate of Excellence
Road Stalis-Malia, Malia, Crete 70007, Greece
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Kernos Beach Hotel
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Ranked #27 of 97 Hotels in Malia
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 29, 2014
Stephanie H
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128 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zurich, Switzerland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 15, 2015

At the very first sight, it is a huge building with squashed rooms with a tiny terrace. The hotel is composed by 4 huge 2 floored buildings (80% of the rooms) and two lines of parterre bungalows. The parterre bungalow are renewed and nice but we were staying in the buildings. The apartment blocks are very old and bad maintained,... More 

Was this review helpful? Yes
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear Mr. Gio, Thank you very much for your evaluation of Kernos Beach Hotel. We are very sorry, that you were not satisfied with your stay last year. Our hotel consists of a total of 280 rooms and last year 200 of them were already fully renovated. After our current renovations, it will be only 50 non renovated rooms in... More 

1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 29, 2014

We (couple 22 & 25 years old) spent the last week of August in this great hotel. It is located between Malia and Stalida. The region around the hotel is rather quiet with supermarkets, a pharmacy, car rentals,... as well a few cosy restaurants and bars very closed by. Malia, famous for its extensive nightlife, is within walking distance (or... More 

Was this review helpful? Yes 5
Heraklion Crete
Top Contributor
130 reviews 130 reviews
15 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed August 22, 2014

I booked the hotel for my British friends. I posted a photo from the beach during sunset. I never stayed there, but I use this beach very often, and it was one reason to book the hotel for my friends which finally had a lovely stay during July without a single problem. So the review is from them, and concerning... More 

Was this review helpful? Yes 1
Suisse
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

For a relaxing beach holiday, this is the perfect place. Once you leave the busy life on the beach road behind you and enter this beautiful garden complex right on the beach, the wonderful staff will make sure that you get all you need to make your stay a good memory. You will appreciate their professionalism, kindness and sense of... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

Thank you to Claudia and the staff at Kernos Beach resort. My husband and I just spent 3 nights for our 20th Anniversary here at the end of May. We were surprised with a bottle of wii e fruit basket and personal note from Management. The bungalow was beautiful with a backyard and a view overlooking the ocean. The beach... More 

Was this review helpful? Yes 2
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear wedding anniversary couple! I was not able to say good-bye, but now I am more than impressed, that you immediately wrote this perfect evaluation in tripadvisor - thank you so much!!! We are glad, that you liked your short stay in our hotel and mention all the details as the beach, the central location and our staff. In case... More 

London, United Kingdom
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 17, 2014

We are a couple travelling with a 9 month old baby, so we needed something that was convenient, friendly and no-fuss eating arrangements and easy beach access. This hotel provided us with everything! Great breakfast and dinner buffet, really amazing spread. The manager and staff were all friendly. The pool area was great, and the gardens/ground is lovely. The room... More 

Was this review helpful? Yes 2
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear guests, Thank you very much for your comment and evaluation of our hotel. We are glad, that you were so satisfies with our services. It's really helpful, that you also mentioned the easy access of the beach for the small children, the friendly staff and the garden area. Regarding the tennis courts and the mini-golf you are right -... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 26, 2013

We stayed at this hotel/resort in October 2013 as part of a Transat Holiday Kappa Island Hopping package. We upgraded our tour to "option 3". The accommodation provided to us at Kernos Beach Resort was terrible. Transat Holidays booked a "garden view room" for us and at check in we were kindly offered a free upgrade to a sea view... More 

Was this review helpful? Yes 3
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Dear guests, Thank you very much for sending an evaluation of our Hotel. We are very sorry, that you had not been informed before, that our hotel still offers also accommodation in non renovated room types. We are consequently renovating as also now, we are renovating the upper floor of one of our main buildings. All bungalows and more than... More 

Elounda, Greece
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 5, 2013

I have not stayed at this hotel, but I know people who have. The hotel has a very progressive and welcoming attitude towards cat welfare, and provides a safe environment for them in the hotel grounds, and a place for guest to feed the cats away from the restaurants. A few tourists have adopted kittens from there and a local... More 

Was this review helpful? Yes 3
Claudia H, Leiter Gästebetreuung at Kernos Beach Hotel, responded to this review

Hello cat friend, We think, this is a great idea to mention our hotel's effort to give cats a home and feeding place - we will continue! Kindest regards, Claudia Hauser Sales & guest relation manager More 

Almaty, Kazakhstan
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2013

We stayed in a very spacious room on the first floor. Next to our premises we found a tennis court and had a few games there. We also liked two nice pools where you can swim when the sea is too wavy. There is a nice coffee and tea place inside the garden and facilities for children. The beach is... More 

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Riyadh, Saudi Arabia
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 3, 2013 via mobile

1. They volunteerely gave us upgrade to a two bedroom from our one sea view bungalow. 2. I forgot my banking cards in the safe and they shipped to arrive next business day to my next Greek city. That sums the service. They care. They smile and great all the time. Once you step inside, it's you, your company and... More 

Was this review helpful? Yes 2
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