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Smartline Kyknos Beach Hotel

#21 of 98 Hotels in Malia
Certificate of Excellence
Beach Road, Malia, Crete 70007, Greece
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Smartline Kyknos Beach Hotel
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238 Reviews from our TripAdvisor Community

Traveler rating
    103
    74
    35
    11
    15
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68
56
12
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Aldershot, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely wonderful 2 weeks holiday. The rooms, eating area's, pool and gardens are cleaned every day. A huge selection of foods to cater for any taste... and shhhhh... the drinks measures and free cocktails are to die for ;-) If you want a location that is near to all the amenities, supermarkets, taverns and restaurants... but is also secluded enough... More 

Was this review helpful? Yes 1
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Hey Steve! Thank you for the very nice review!!! It was a real pleasure to see you all again! I wish you a very nice summer and hope to see you again some time very very soon!!!!! With the kindest regards from all of us your smartline Kyknos Beach team More 

1 review
5 of 5 stars Reviewed May 20, 2015

What can I say! Simply Fantastic, the best All Inclusive hotel I have stayed at ever! A lovely warm greeting by Despina on arrival, which was late in the evening. The hotel staff had prepared us a cold plate of food so we didn't go hungry till breakfast. The food was out of this world. The chefs worked so hard... More 

Was this review helpful? Yes
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Hello dear Andrea!!! Thank you very very much for all your kind words! And we are also looking forward to seeing you again here next year! All the best for you and your family! your smartline Kyknos Beach Team More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

Where to start??? From getting of the bus and being greeted by Despina with a warm smile, you were made to feel special from the word go!! Our room was fantastic, clean, with a safe and fridge, pool view and the cleaners did a great job everyday with clean towels provided. The hotel was spotless clean in all areas, the... More 

Was this review helpful? Yes 1
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Thank you very much for your very nice and kind words about our hotel! We are looking forward to welcoming you again to our hotel some time in the future! Your smartline Kyknos Beach Team More 

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 30, 2014

We had a very enjoyable stay at Kyknos Beach Hotel. The staff were very friendly and helpful and went out of their way to be accommodating. The room was clean and good enough but for three people was a bit of a squash (not much room for 3 large suitcase when empty), however the bathroom was fine. The location was... More 

Was this review helpful? Yes 1
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Dear Marian! Thank you very much for your kind review! We are all very much looking forward to seeing you again here very soon! Best regards your smartline Kyknos Beach Team More 

Crete, Greece
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 20, 2014

We had a perfect stay at the hotel! The rooms were very clean and comfortable. The meals were delicious and there was a big variety of food! The hotel is in a good location, near to beaches, shops, bars. The events arranged were perfect, the people and the atmoshphere of the hotel very friendly and tricky! We totally recommend it!!!

Was this review helpful? Yes 1
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Dear Nikol! Thank you very much for your review! We are very much looking forward to seeing you again here very very soon! Best regards your smartline Kyknos Beach Team More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 27, 2014

We are a family of 4 people and We stayed at kyknos hotel for 5 days. Our staying started with an overbooking problem as our rooms were not available for the first night. The hotel management did his best not only to solve this issue but they offered all their full assistance and additional services to balance the issue the... More 

Was this review helpful? Yes 3
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Hello to you all! Thank you very much for your review! We are glad you enjoyed it after all! Maybe we see each other some time again in the future!!! We would love to hear from you again!!! Best regards from your smartline Kyknos Beach team More 

London, United Kingdom
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 20, 2014

I've just returned from a week there with my family (wife + three children). We were welcomed at the transfer coach by a bellboy who took us through to Reception. The initial check-in process was a little off-putting, with a grumpy male receptionist, but we were shown to our room by the friendly bellboy. The family room we had (two... More 

Was this review helpful? Yes 6
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Thank you very much for your detailed review about our hotel! It is really very nice of you and it must have costed you a lot of time. If you really decide to come to the Kyknos again in the future, please do let me know in advance! My email address is vasilis@kyknoshotel.gr It would be TRULY nice to see... More 

Olten, Switzerland
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 19, 2014

We went there in July 2011, so all I remember is that we had a clean room, nice mountain view from the balcony, delicious all inclusive meal. Unfortunately we had to walk to the beach quite far. So if you want to spend your time lying on the beach and after that reach the hotel in a minute, this won´t... More 

Was this review helpful? Yes 2
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Dear Lina! Well, it's been 3 years, but it better late than never. Thank you! I must say here, that since the time you spent your holidays here, A LOT has changed. Maybe an other visit might convience you!!! best regards your smartline Kyknos Beach team More 

Brussels, Belgium
Contributor
12 reviews 12 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed August 5, 2014

The Kyknos Beach has no beach! There is a beach, some 250 meters away, reached through a lovely path flanked by oleanders, but this beach belongs to a nearby hotel, the Alexander Beach Hotel. You will pay 2 euros for a sun bed and 2 euros for an umbrella, and receive a receipt on Alexander Beach Hotel letterhead. You must... More 

Was this review helpful? Yes 2
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Hello! Yes the Kyknos beach is not situated directly at the beach. And that is exactly the description in every brochure you will find. But I am sure you as an experienced traveller that you are, you knew it, didn't you? The cafe frappe is not included in our all inclusive package. It is available at the bar (in almost... More 

Brecht, Belgium
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 29, 2014

Variety and quality of food and drinks is really very good, also at lunch time. The restaurant area is nice to sit in, inside as well as outside. Outside there are quiet a lot of smokers. The tables are cleaned rapidly by the very friendly personnel (The other personnel is also friendly). Once a week there is possibility for a... More 

Was this review helpful? Yes 2
VasilisTsamandouras, Διευθυντής at Smartline Kyknos Beach Hotel, responded to this review

Dearest Linda! Thank you very much for your very kind detailed review! We would be very happy to welcome you again to our hotel sometime in the future!!! Best regards Your smartline Kyknos Beach Team More 

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