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All 10 Flaine accommodations

Madame Vacances Les Terrasses de Veret

3.0 of 5 Condominium   |   Flaine-Foret, 74300 Flaine, France
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Madame Vacances Les Terrasses de Veret
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Ranked #6 of 10 Specialty Lodging in Flaine
A recent review
3 of 5 stars Reviewed April 9, 2014
Pat G Maidstone, United Kingdom
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141 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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grimsby
1 review
2 of 5 stars Reviewed April 19, 2014

Just back from these apartments and don't really have a good word to say apart from the great location right next to the slopes, checked in okay and then given a linen pack ( only 2 small towels for a family of 4) then informed that you have to make up your own beds, room was dirty so wife complained,... More

Was this review helpful? Yes
ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, Thank you for taking the time to review our residence. I am surprised to read that you did not find the apartment to be up to the level of confort that we aim to provide. Many comments on this forum praise the residence not just for it's location but for the confort and quality of the facilites. The... More

Maidstone, United Kingdom
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 9, 2014

We have stayed in Flaine each year for 30 + years in various appartments /hotels .This year we only had a week so decided to try these appartments due to the proximity to the slopes.and the price deal . The good bits were excellent access to the slopes and Flaine Forum ..there is a new red lift..We had a corner... More

Was this review helpful? Yes 2
ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, Thank you for your review. We are happy to read that you enjoyed your holiday in Flaine and that the apartment offered great views. You were right to go to the reception regarding the chipped crockery. Our staff are happy to assist and replace anything that is not right. We hope that you consider booking with us again... More

Swindon, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 13, 2014

Stayed here last week of January 2014, we were a party of 9 staying in a 1 bed and 2 bed apartment having booked a late deal thorugh Neilsens (Absolute barrgain by the way!!). Apartments are small, pretty much zero storage space so lived out of the suitcase on the floor. Didn't have to pay for linen as part of... More

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ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, Thank you for your review. We are pleased that you enjoyed your ovrerall stay, in particular the fantastic location of our residence. Regarding the arrivals, it can get very busy on Saturdays as this is the main arrivals day. We appreciate that clients have endured a long journey and our staff do their best to get the apartments... More

Wales, UK
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 2, 2014

We stayed here for the week beginning 22nd Feb - 9 of us (4 adults, 5 kids, ages 8 - 12) in their largest apartment. While the blurb mentions that you can't get in before 5 pm, we were settled in by 3pm, so a big thank you the staff as we managed to get some skiing done on the... More

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ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, We thank you for your detailed review of the residence. We are very pleased that you enjoyed your stay and that you found the apartment to be bright and comfortable for 9 people. We will pass on your praise to the staff, they too will be delighted to hear that everything went well. We do hope to welcome... More

Northampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 26, 2014

I stayed here during half term. We arrived at 11.45am the lady said she would see if the room was ready. It was. She gave us key. We had a 2 bed duplex for six people for me, wifey and two girls. As other say it is quite basic inside though did us fine and certainly not big. But it... More

Was this review helpful? Yes 2
ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, Thank you for your kind review of our residence. We are pleased that you were able to get your keys early. We do try and give as many keys as possible before 17h00 as we know that clients like to get settled in as quickly as possible, especially if travelling with children. We thank you also for respecting... More

Orpington, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 25, 2014

Lets start with the good things:- As others have stated, great location, right next to the ski lifts and ski schools. This however, should not have any bearing on the star rating for this apartment block as I'm bewildered as how it gained it's 3* status. You pay for your bed linen which you must use for the entire week.... More

Was this review helpful? Yes 1
ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, We regret that your stay was not up to your expectations and that you found your apartment for 4 people small. Other comments on this forum complement the apartments as being spacious and well equiped. Regarding the extra costs for linen and television, these are stated on our website and we apologise if this was not pointed out... More

Frodsham, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 24, 2014

Stayed here in half term week in February 2014, having booked independently. Location is fab, right next to the Grand Vans lift, and whilst you do have to spend about 75m walking from the boot room to the slopes that was as good as it got in the Flaine Foret area. We were a party of 5 (2 children, 3... More

Was this review helpful? Yes
ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, We are delighted that you enjoyed your stay in Flaine and that you found the apartments to be spacious and well equiped. We apologise if you felt that you were asked to leave in a hurry. Please note that during the height of season, with only Saturday to Saturday stays, it is very busy for the staff on... More

Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed February 23, 2014

You can't get a better location in Flaine than these apartments. Right next to the ESF ski school meeting place and Grand Vans Chair Lift. We were a family of 4 and found the apartments more spacious than we have stayed in previously. We were on the ground floor so we could exit the apartment by the patio door and... More

Was this review helpful? Yes
ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, We are very hapy to hear that you enjoyed your stay in Flaine. The apartments do benefit from a fantastic location, the best in the resort, as you said! We are pleased that you made the most of the pool and the hot tub in the evenings. Regarding the end of stay cleaning, it is common in French... More

Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2014

There is no doubt the apartments are in an excellent location for access to the hill and have great views but that is about all that can be commended - this alone is worth 2 of the 3 stars above They are exceptionally small - as 2 adults and 2 small children we read previous reviews about apt sizeand decided... More

Was this review helpful? Yes 1
ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, We are surprised to read that certain aspects of your stay were not up to the standard we aim to provide. We have been receiving very positive reviews of the residence this season. We regret that you found your apartment for 6 small and that there were a few maintenance issues. Please note that our staff are on... More

Caernarfon, United Kingdom
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 16, 2014

For a newish block of apartments they are looking a bit tired. The staff don't seem to care about the overall cleanliness of the public areas I saw the same pile of rubbish in the underground car park every day The swimming pool changing areas stank of urine But for its proximity of the lifts there's not much to recommend... More

Was this review helpful? Yes 2
ServiceClientele, Responsable relations clients at Madame Vacances Les Terrasses de Veret, responded to this review

Dear Sir/Madam, Thank you for your review. Your comments are useful to us in order to improve service in the future. We regret that your stay was not up to the standard we aim to provide and we apologise for the poor level of cleaning that you experienced. This information has been passed on to our management team. We are... More

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Additional Information about Madame Vacances Les Terrasses de Veret

Address: Flaine-Foret, 74300 Flaine, France
Location: France > Rhone-Alpes > Haute-Savoie > Grand Massif > Flaine
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Madame Vacances Les Terrasses de Veret 3*
Number of rooms: 90
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Also Known As:
Madame Vacances Les Terrasses De Veret Hotel Flaine

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