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Ganges Rivera

Bypass road | Opp Ganges River, Haridwar 249401, India
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Best prices for: 1 room 1 guest
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Ganges Rivera
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Ganges Rivera
Ganges Rivera
Ganges Rivera
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38 reviews from our community

Traveler rating
    9
    10
    7
    9
    3
See reviews for
18
9
1
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I visited this hotel with my 24 Japanese Students. The staff members were very caring and polite. They welcome us with Garlanding and the food was good for foreigners. Mr. Upadhayay was very attentive for all the guests.

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india
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Location of the hotel is good, rooms are big enough but , no cleaning in the rooms,mattress, bed sheet and pillow cover are not in good condition , lobby is good, clean, the staff is not so good, they don't respond you quickly . food is good. you will not get 3 star treatment. no wi fi in the room... More 

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Mumbai
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Location of the hotel is good, rooms are a bit small, no cleaning in the rooms, lobby is good, clean, the staff is very rude, they don't listen, and just keep the phone on hold and dare care for customers request, the hotel is run like a family business not at all professional, specially Mr re upadhaya gm, who thinks... More 

Review collected in partnership with Cleartrip

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New Delhi, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Rooms were good ..spacious clean and well maintained. amenities like TV were very outdated. In rooms wifi was not getting the range. Food was good as was the service. Due to marriage and birthday parties... The stay became mess specially if u arrive after driving and need rest. Music was so loud in basement that sounds and vibration were causing... More 

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Jaipur, India
Top Contributor
120 reviews 120 reviews
71 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed January 27, 2015

Stayed with a group of college students. We pre-booked the hotel after reading mixed reviews posted on Tripadvisor, but after staying here for a night our decision for picking up this lovely hotel was right. Food served was excellent and served as per schedule. Rooms and bathrooms are spacious enough. Location is also very good as it is just 10... More 

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kumarsahab, Director of Sales at Ganges Rivera, responded to this review

Dear sir Thank you for choosing and staying with us.we value your comment and value our guest We thank you once again that you shared your actual experience with us on tripadvisor and would always love to welcome you once again and repeated visits and even make them more memorable Thanks and regards Rachit kumar Director marketing Hotel ganges rivera... More 

Hyderabad
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014

Very old hotel with poor servicing, response, badly managed bathrooms(flush not working)...not advisable to stay..I don't recommend for stay..I have searched for 3 star rating hotels where I found this

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2014 via mobile

I use to visit Haridwar Very Frequently. This was the 1st time i stayed here. I really loved the hotel in all the way. Its location is ultimate and the best part is ample parking.,Service is very good and the staff is very helpful. I am from delhi and being a delhite i am a foodie and i loved the... More 

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Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed August 10, 2014

We have traveled to Haridwar with prior booking of hotel. After check-in we found out the rooms which are allotted are very bad in condition. Although AC was available in room but it was out of order...you can imagine in summer season with kids how we have spend the night. Rooms are not having internal locks for closing the door..just... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2014

Food is pathetic and in-hygiene, we were served cockroach in the palak paneer on 6/08 at 1.30 pm.We called the manager and he was sorry and concerned. But we decided to speak to the owner who was arrogant and non apologetic. AC was not effective.

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kumarsahab, General Manager at Ganges Rivera, responded to this review

This is truly a fake post ..i dont know who has done it might be some compititor to give a bad impression about our hotel.also our owner was not in haridwar about the date of which you are complaing as i can show the bill of that date ,but still on your part sir if it has happened you please... More 

New Delhi, Delhi, India
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 20, 2014

This hotel is on the bypass road, opp. Ganga river. Very conveniently located. Rooms are spacious, But when it comes to service, pathetic. I stayed in family room. No proper toiletries. one pc. of soap, No toothpaste. When asked with housekeeping they says its chargeable @ Rs.30. What I mean these are the basic services which even a budget class... More 

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