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La Casa Hotel

Hotel website
Off Station Road, Bilkeshwar Road | Opposite Gurudwara, Bilkeshwar Road, Haridwar 249401, India
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La Casa Hotel
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296 Reviews from our TripAdvisor Community

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Traveler rating
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    141
    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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  • All months
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    (98)
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    (73)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (65)
All months
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I spent two nights here. The room was spacious, clean, and definitely miles ahead of what I was expecting for the price. The staff was courteous and helpful. Amit greeted us personally and assured that our stay was enjoyable. The shower had great pressure with hot water. The a.c. worked wonderfully. The bed was large and comfortable... More 

Was this review helpful? Yes
LaCasaHaridwar, Owner at La Casa Hotel, responded to this review

Hello Sir, We are overwhelmed to read your review. We have never read something like this before - that someone would wish to give more than 5 stars. Its a great honor. We were very happy to welcome and serve you at the hotel and furthermore on reading that you had a great stay. We look forward to welcome you... More 

Gurgaon, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My parents recently visited Haridwar and I had to book a reliable and preferable stay from them. I had surf couple of website and found this option. I had contacted Prashant (Hotel Travel desk manager) and would like to say the overall coordination was just superb. He coordinated with them and arrange all the needful. Would like to say its... More 

Was this review helpful? Yes 1
LaCasaHaridwar, Owner at La Casa Hotel, responded to this review

Thanks Mr. Punit for choosing La Casa as the choice accommodation option for stay of your parents in Haridwar. We understand how important it is for everyone of us to ensure that their parents have all the comfort while traveling alone. This has happened with us time and again that many elderly people travel with us and enjoy all little... More 

kanpur
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

At given prices this hotel should be the Last preference for stay specially when hundreds of choices are available. Poor Food. Rooms are not properly maintained like fuse lights, AC is without remote control, fitted at wall top having unreachable height and only mode of operation is MCB, phone line not working, poor wifi, No card payments only cash etc.... More 

Was this review helpful? Yes 1
HotelLaCasa2010, Owner at La Casa Hotel, responded to this review

Hello, After having read your review almost 4 days back, we deliberately took time to analyze and improve upon before sending a response to your review. Food - Its a matter of individual taste. We keep standard quality material and same chef does the cooking. Some people really love the food, and some like it less. In non-peak season now,... More 

India
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Though not a star rated property, its a good place to stay. Clean rooms, good location, good ambience and responsive staff. Breakfast was ok. Right outside the hotel, you get auto, rikshaw for har ki paudi and other places. Overall good place for families.

Was this review helpful? Yes 1
LaCasaHaridwar, Owner at La Casa Hotel, responded to this review

Ms. Devyani, Thank you very much for seeing us as a "Value for Money" property. These are the three coveted words for us, and we are most happy if we are able to provide value for our guest's money. While we are blessed with the location, we try our best to maintain high standards of hygiene, cleanliness, housekeeping and staff... More 

Brampton, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First of all its not a star rated property but well maintained lodge. Rooms are big and clean. Linen is ok but hotel staff changes immediately if you have any objections.Food is good.Overall value for money. Will recommend it for short family stay.

Was this review helpful? Yes 1
HotelLaCasa2010, Owner at La Casa Hotel, responded to this review

Mr. Parikshit, We completely agree with you that La Casa is not a star rated hotel. Online star ratings are normally given by the online travel agencies to give any idea of the service levels of the hotel to their clients. In fact, its an inetresting fact that we are perhaps one of the hotels who requested Expedia - a... More 

Karnal, India
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Pros: 1. Hotel location is Gud especially for those with a car... 2. Hotel Staff is gud... Some of them are very co-operative n considerate... 3. Hotel is clean compared to other hotels in the locality... 4. Air conditioning is the Best... Cons: 1. Rates at the Hotel were 25% cheaper than what i booked from booking.com... Asked them why... More 

Was this review helpful? Yes
LaCasaHaridwar, Owner at La Casa Hotel, responded to this review

Hello Mr. Ashish, Thanks for your stay at La Casa and for providing feedback on tripadvisor. We thank you greatly for appreciating our hotel location, cleanliness and staff courtesy. Talking about the cons: 1. We are sorry for the rate disparity and completely agree that the rates should be the same irrespective of wherever you book from. We will investigate... More 

Pune, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 25, 2015

I have stayed at La Casa recently with family and had really good experience. perfectly located, nice ambiance, clean and neat rooms, tastefully done interiors,roof top restaurant serves good food. Staff is very cooperative. Value for money.

Was this review helpful? Yes 1
HotelLaCasa2010, Owner at La Casa Hotel, responded to this review

Hello and thank you for your review. Hotel's central location allows guest to enjoy the city of Haridwar in the real sense - be it day or night, one never needs a vehicle to move around. Just get out of the hotel and reach the market straight away, and a few steps walking to Mansa Devi, and Har-ki-pauri. We thank... More 

Faridabad, India
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 24, 2015

rooms: good cleanliness: good food: hotel asked us for ala-carte from a fixed menu but dint serve anything we ordered. that too, after 90 mins.finally we went to nearby dhaba for food for we had already paid to hotel. dont go by reviews.. which say food is good. facilities: no kettle/tea/coffee in royal room. we were given a stupid excuse.... More 

Was this review helpful? Yes
LaCasaHaridwar, Owner at La Casa Hotel, responded to this review

Hello, We did a detailed analysis of your viewpoints expressed in the review and understood that the Food quality was not as per your taste. Everyone has a different liking in food taste and you found the paneer dish taste to be sweet; secondly, upon placement of the order, you mentioned that you wanted Dal Makhni instead of Dal Tadka.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 20, 2015

We took standard room on 5 June 2015. Would rate it below average beacuse of cleaniness issues.. Good thing is Hotel is centrally located in market. One can shop, visit Har ki Podi and enjoy local food very nearby.. Also Hotel Food quality is good.. However, not satisfied with cleaniness, rooms were not tidy, they provide brown smelly towels, bedding... More 

Was this review helpful? Yes 2
LaCasaHaridwar, Owner at La Casa Hotel, responded to this review

Hello Mr. Sachin, Your review has brought our attention to the housekeeping lacunae in the recent past, specially in the high season where rooms are occupied back to back and the housekeeping team does not get sufficient time to clean the room in a thorough manner. Although cleanliness is our biggest USP, it seems we got to pull our socks... More 

1 review
5 of 5 stars Reviewed June 15, 2015

the person over here were helpful, kind and very adjustable... especially Mr.AMIt & Mr.YOGESH in the reception.. their service was rendering irrespictive of the time... they were waiting for untill our late arrival. they helped in fixing the vehicles for our next trip with sme & warm hearted...

Was this review helpful? Yes
LaCasaHaridwar, Owner at La Casa Hotel, responded to this review

Hello Mr. Sudarshan, We thank you greatly for choosing to stay with us at La Casa and for taking out time to review and rate us on tripadvisor.com We are happy that our team assisted you in all possible ways to make your trip memorable. We have forwarded your kind words of motivation to them and they are very happy... More 

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