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Mercure Oakridge Resort Lake Wanaka

corner Cardrona Valley & Studholme Rds, Wanaka 9381, New Zealand
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Mercure Oakridge Resort Lake Wanaka
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Ranked #14 of 19 Hotels in Wanaka
A recent review
4 of 5 stars reviewed 5 days ago
Mika2753 Paris, France
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very effectiveness reception desk Good advice on road conditions ( black ice) Sauna was not working ( cold inside) Large rooms and laundry available in it Situation outside wakata make it difficult to find without a gps

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Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear Mika2753, Thank you for your review and your positive comments relating to our reception staff, room size and hot pool facility. To save energy our sauna is activated when you enter. Our address is included on our reservation confirmations. Once again thank you for your feedback and we wish you all the best on your onward travels. More 

Coolangatta, Australia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a fantastic spot for families to stay. The apartments were clean and well appointed. Not too far from town and facilities and ideal for nearby ski fields. Some hooks to hang coats in the entry way for coats would be helpful but otherwise everything was provided. The reception staff were lovely and always helpful.

Review collected in partnership with Accorhotels.com

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Tasmania, Australia
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This property is a little way out of town - probably a 5-10 minute drive. So if one of you wants to go hiking, the other has to amuse themselves (a topic for our return trip to NZ). Check in staff were helpful, and we could see the spa area. It has a beautiful pool and outdoor spa, with lovely... More 

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Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear Deb V, Thank you for your review. We appreciate all feedback and thank you for your positive comments relating to our hot pool facilities and helpful staff. We apologize for the smell of smokers invading your room, as we do not have any designated smoking areas near rooms we are always more than happy to make a guests stay... More 

Singapore
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights en route to Queenstown. Hotel is slightly away from the main downtown activity. It takes about 5-7 minutes to drive from the main street. Not so well sign posted. We had to get out of the car and ask for directions. Hotel is quite posh. Staff were well informed about what to do in the... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 1, 2015

Oakridge affords great mountain views, tidy comfortable family apartments with space, a mini kitchen and laundry. The pools are a source of classic family fun and hot tubs under the stars are always going to delight.

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Napa ca
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 30, 2015 via mobile

My wife and I are currently here and have had our expectations let down. When my wife called to book she had asked about the temperature of the pool and spa as being pregnant you are only allowed up to a certain temp. The girl on the phone was rude and told her no one could answer that. She told... More 

Was this review helpful? Yes 1
Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear deadmanfx, Thank you for your review. We apologize we did not meet your expectations during your stay with us and we do understand how a relaxing weekend away can help at such a stressful time, we do take on board your comments in our strive to provide the best possible service to our guests. We are sorry that the... More 

Surat, India
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed May 28, 2015

Wanaka is a gem of a place and Mercure Oakridge Resort Lake Wanaka was a awesome experience, I was on my honeymoon and they give a free upgrade the view from the room was mind blowing surrounded by mountains it also had a hot pools and we were too happy with the services only let down its just outside the... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

Very pleased we choose the Oakridge to celebrate our anniversary. Even though the restaurant was closed due to a private function, it was only a short stroll down the road to Lone Star. The Hot pools were amazing to soak in and drinks delivered to you pool side.

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Gore New Zealand
2 reviews
4 of 5 stars Reviewed May 27, 2015

Very comfortable accommodation with helpful reception staff. Hot pools an attractive feature even in poor weather. Local tourist information available and regional newspapers. Restaurant staff good but very limited Restaurant and food only average.

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